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Warehouse team member vs support team member

The differences between warehouse team members and support team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a warehouse team member has an average salary of $32,160, which is higher than the $29,399 average annual salary of a support team member.

The top three skills for a warehouse team member include customer orders, pallets and hand trucks. The most important skills for a support team member are safety standards, cleanliness, and quality standards.

Warehouse team member vs support team member overview

Warehouse Team MemberSupport Team Member
Yearly salary$32,160$29,399
Hourly rate$15.46$14.13
Growth rate1%-4%
Number of jobs352,915221,327
Job satisfaction--
Most common degreeHigh School Diploma, 42%Bachelor's Degree, 51%
Average age3844
Years of experience--

What does a warehouse team member do?

A warehouse team member's duties depend on their industry of employment or directives from managers. In a retail setting, their responsibilities revolve around monitoring the inventory of products, receiving and unloading deliveries, preparing and tracking shipments, maintaining accurate data of all transactions using applications and software, and reporting to managers should there be any discrepancies or issues. Furthermore, a warehouse team member may lift heavy objects, load products into vehicles, process and scan products, operate machinery, and ensure the quality of products.

What does a support team member do?

A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.

Warehouse team member vs support team member salary

Warehouse team members and support team members have different pay scales, as shown below.

Warehouse Team MemberSupport Team Member
Average salary$32,160$29,399
Salary rangeBetween $26,000 And $38,000Between $22,000 And $37,000
Highest paying CityNew York, NYSpringfield, MA
Highest paying stateConnecticutConnecticut
Best paying companyAT&TRaytheon Technologies
Best paying industryManufacturingTechnology

Differences between warehouse team member and support team member education

There are a few differences between a warehouse team member and a support team member in terms of educational background:

Warehouse Team MemberSupport Team Member
Most common degreeHigh School Diploma, 42%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Warehouse team member vs support team member demographics

Here are the differences between warehouse team members' and support team members' demographics:

Warehouse Team MemberSupport Team Member
Average age3844
Gender ratioMale, 80.2% Female, 19.8%Male, 52.2% Female, 47.8%
Race ratioBlack or African American, 9.1% Unknown, 5.5% Hispanic or Latino, 20.4% Asian, 6.8% White, 57.1% American Indian and Alaska Native, 1.0%Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%5%

Differences between warehouse team member and support team member duties and responsibilities

Warehouse team member example responsibilities.

  • Used various size ladders and types of ladders.
  • Climb up ladders and check signal at hub sites.
  • Compose bags of groceries for elderly families to be deliver to their homes.
  • Affix shipping labels on pack cartons or stencils identifying shipping information on cartons.
  • Work closely with QA engineer to gather and interpret data for SPC charting.
  • Order puller (LTL), operate forklift, cherry picker, stand-up lift and swing lift, familiar with RF scanner
  • Show more

Support team member example responsibilities.

  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Work at the front end, providing fast, friendly and proper bagging of groceries.
  • Assist consumers in hygiene, safety, reading skills, writing skills, and math skills.
  • Operate POS cash registers in a different store each day, sometimes solely or with a team.
  • Used planning, organizational and math skills to drive sales by completing price changes accurately and promptly.
  • Qualify defensive driving and basic first aid with CPR and a certification, for all convoy motorcade operations.
  • Show more

Warehouse team member vs support team member skills

Common warehouse team member skills
  • Customer Orders, 34%
  • Pallets, 13%
  • Hand Trucks, 12%
  • Groceries, 10%
  • Basic Math, 6%
  • Warehouse Environment, 5%
Common support team member skills
  • Safety Standards, 15%
  • Cleanliness, 8%
  • Quality Standards, 6%
  • Food Safety, 5%
  • Work Ethic, 5%
  • Food Handling, 5%

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