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The differences between warehouse team members and support team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a warehouse team member has an average salary of $32,160, which is higher than the $29,399 average annual salary of a support team member.
The top three skills for a warehouse team member include customer orders, pallets and hand trucks. The most important skills for a support team member are safety standards, cleanliness, and quality standards.
| Warehouse Team Member | Support Team Member | |
| Yearly salary | $32,160 | $29,399 |
| Hourly rate | $15.46 | $14.13 |
| Growth rate | 1% | -4% |
| Number of jobs | 352,915 | 221,327 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 42% | Bachelor's Degree, 51% |
| Average age | 38 | 44 |
| Years of experience | - | - |
A warehouse team member's duties depend on their industry of employment or directives from managers. In a retail setting, their responsibilities revolve around monitoring the inventory of products, receiving and unloading deliveries, preparing and tracking shipments, maintaining accurate data of all transactions using applications and software, and reporting to managers should there be any discrepancies or issues. Furthermore, a warehouse team member may lift heavy objects, load products into vehicles, process and scan products, operate machinery, and ensure the quality of products.
A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.
Warehouse team members and support team members have different pay scales, as shown below.
| Warehouse Team Member | Support Team Member | |
| Average salary | $32,160 | $29,399 |
| Salary range | Between $26,000 And $38,000 | Between $22,000 And $37,000 |
| Highest paying City | New York, NY | Springfield, MA |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | AT&T | Raytheon Technologies |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a warehouse team member and a support team member in terms of educational background:
| Warehouse Team Member | Support Team Member | |
| Most common degree | High School Diploma, 42% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between warehouse team members' and support team members' demographics:
| Warehouse Team Member | Support Team Member | |
| Average age | 38 | 44 |
| Gender ratio | Male, 80.2% Female, 19.8% | Male, 52.2% Female, 47.8% |
| Race ratio | Black or African American, 9.1% Unknown, 5.5% Hispanic or Latino, 20.4% Asian, 6.8% White, 57.1% American Indian and Alaska Native, 1.0% | Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 5% |