Customer Service Representative
Remote job in Frederick, MD
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center, for meetings as needed.
Handling incoming calls from individual customers, retail stores, and affiliates with questions concerning accounts. In addition, agents will assist with web purchases and sales to our customers. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Superstar candidates will be able to:
Thoroughly understand and be able to navigate Microsoft programs.
Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts.
Triage calls to determine where to direct the caller if the call is not a call center issue.
Work scheduled shifts as required to meet call center needs. Participate in overtime as warranted.
Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors
Read, study and become totally familiar with any training and promotional materials.
Provide timely problem resolution for customers through research and/or assistance tickets requiring assistance from other supporting offices.
Practice and present suggestive selling to customers on every eligible call to promote sales and services.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band you'll need the following experience:
High school diploma or GED required.
Minimum two years' experience working in an office environment required.
Call Center or multi-phone line experience
Standout applicants will demonstrate:
Superior analytical skills geared towards identifying exceptions, errors and systemic failure.
Superior attention to detail and follow through.
Proficiency required in Microsoft Outlook and Word.
Intermediate understanding of Excel.
Mathematical aptitude required.
Superior written and verbal communication skills.
Excellent phone and customer service skills.
Superior organizational skills.
Superior deductive reasoning and analytical skills.
Vigilant with regard to the early recognition of system problems.
Thorough testing and troubleshooting skills.
Reliable attendance is required.
Willingness to work seasonal overtime as required.
Excellent time management and multi-tasking skills.
Ability to maintain standards of conduct expected in a professional environment
Ability to self-direct and consistently work in an independent environment when working remotely.
Why Music & Arts? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $16.50/hr plus commission depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************
Fundraising Database Analyst
Remote job in Owings Mills, MD
Fundraising Database Analyst
Owings Mills, MD
SINAI HOSPITAL
DEVELOPMENT
Full-time - Day shift - 8:00am-5:00pm
Professional
93615
$26.08-$39.12 Experience based
Posted: December 11, 2025
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Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
REMOTE POSITION-CANDIDATES MUST BE LOCAL TO ATTEND A MONTHLY MEETING AND TWO LOCAL FUNDRAISING EVENTS About the Role: The Database Analyst is responsible for managing various reporting functions, assists in ensuring data integrity and strategic use of fundraising platforms, and provides data strategy to strengthen donor engagement and overall fundraising efforts within the Department of Corporate Development. Effective data management and analytics are integral to the success of any development program, making this a key position within the department. KEY RESPONSIBILITIES:
Manages end of month tasks and reporting, ensuring timely and accurate reports to the Finance team.
Develops and produces high level reports such as board reports, annual survey reports, major gift metrics and works with the special event manager to reconcile event income and conducts monthly reconciliation with Finance.
Develops and maintains dashboards to track fundraising progress, campaign performance, donor retention and pipeline activity, as requested, and ensures that data coding supports dashboard accuracy.
Works with the Manager of Major Gifts to ensure that major gift proposals, portfolios and metric reports accurately reflect major gift team activity.
Analyzes donor giving trends and behaviors to identify opportunities for increased engagement and growth.
Process maps - Works with department team members to develop and implement process maps for annual gift, major gift and grateful patient programs and provides data-driven insights to support those areas.
Prepares lists and segmentations for solicitations, stewardship mailings and event invitations.
Develops and manages project timelines.
Conducts periodic review of code tables and coordinates coding adjustments across LBH entities.
Crossed trained in gift processing.
In conjunction with the Director of Operations, provides database review and training for new employees.
Performs mass imports and global changes as needed using Omatic software.
Recommends software training goals for Development team members based on data reviews and audits.
Reviews Blackbaud Community groups to keep abreast of system best practices and solutions to data challenges.
Participates in Blackbaud training modules when appropriate
REQUIREMENTS:
Education: Bachelor's degree preferred
Experience: 3-5 years of experience working in a nonprofit and/or hospital setting. Raiser's Edge experience or similar fundraising CRM and/or email marking software systems experience.
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapihsyq"; var cslocations = $cs.parse JSON('[{\"id\":\"2124149\",\"title\":\"Fundraising Database Analyst\",\"permalink\":\"fundraising-database-analyst\",\"geography\":{\"lat\":\"39.4009361\",\"lng\":\"-76.7789136\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
PATIENT FINANCIAL SERVICES REPRESENTATIVE
Remote job in Owings Mills, MD
PATIENT FINANCIAL SERVICES REPRESENTATIVE
Owings Mills, MD
SINAI HOSPITAL
Full-time - Day shift - 8:00am-4:30pm
Professional
93511
$17.00-$28.65 Experience based
Posted: November 25, 2025
Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved
Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
POTENTIAL FOR REMOTE WORK IF YOU LIVE IN THE FOLLOWING STATES: MARYLAND, DC, PA, VA, WVA
LifeBridge Health Corporate Business Office (CBO) offers remote, hybrid and on-site positions that specialize in providing Patient Financial Services (PFS) within the Revenue Cycle Division. We service five hospitals with total annual net revenue that exceeds $1.7 billion dollars. PFS is responsible for facility billing and collections; specifically Financial Clearance, Claim Submission and Follow-Up, Appeals, Cash Applications and Customer Service. We take pride in serving our patient's financial needs during times of stress and uncertainty, as well as contributing to the financial success of the health system.
JOB SUMMARY:
Proactively and aggressively resolves assigned accounts receivables
Processes denied claims on the institutional side
Analyze payor denials and determine next steps
Account Resolution
Appeals
Collections
Remittance Verification
Reviews claim denials for root cause
Composes and submits appeals to insurance carriers
Follows up on claims to final resolution
REQUIREMENTS:
Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field.
3-5 years of experience processing Institutional Appeals for payors
KEY WORDS: Appeals Collections Denials
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapodxpw"; var cslocations = $cs.parse JSON('[{\"id\":\"2120118\",\"title\":\"PATIENT FINANCIAL SERVICES REPRESENTATIVE\",\"permalink\":\"patient-financial-services-representative\",\"geography\":{\"lat\":\"39.4009361\",\"lng\":\"-76.7789136\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
Flexible Content Writer
Remote job in Hanover, PA
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Manager, Customer Operations
Remote job in Timonium, MD
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Operations Manager to support our fast-growing Voice division within the Mid-Atlantic region.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
WHAT YOU WILL BE DOING:
Lead and develop team members across multiple locations.
Drive continuous improvements and process optimization.
Manage KPIs and operational reporting.
Oversee daily operations to ensure efficiency and effectiveness.
Collaborate cross-functionally (Sales, Service, Finance).
Oversee the efficient use of resources.
Identify opportunities, enhance customer service, improve and maintain processes.
Collaborate with other Operations Managers.
Perform other duties as assigned.
WHAT YOU WILL BRING TO THE TEAM:
5+ years of proven leadership in operational and project management.
Business Degree preferred but not required.
Telecommunications or related industry background, preferred.
Technical or software skills in Ormandy and Tableau preferred.
Excellent communication, presentation, and teamwork skills.
High level of organization and attention to detail.
Flexible with work direction.
Excellent change management skills.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires some indoor and outdoor work. Indoor work requires long hours of sitting, standing, or walking. Outdoor conditions can vary (e.g., heat/cold, wet/humid, and dry/arid conditions), and working conditions are typical of a construction environment.
TRAVEL REQUIREMENTS:
This is a remote position, but the individual must be willing to travel as needed to support the company initiatives, customer needs, and the Mid-Atlantic Operations team.
An individual who resides in Maryland or Virginia is preferred.
DIRECT REPORTS:
Yes, will have direct reports.
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
#LI-KR1 #LI-Remote
Auto-ApplyRemote Junior IT Recruiter
Remote job in Ellicott City, MD
Are you looking for a position where you can work from home, learn new skills, apply those skills, work hard, and have the potential to make upwards of six figures? If so this might the job for you! We are looking to hire an enthusiastic and hardworking junior recruiter to assist with our recruiting activities. As a junior recruiter, you will be responsible for posting s online, reviewing resumes, screening potential candidates, and setting up interviews. You will work directly under the recruiting manager or senior recruiter and assist with all recruiting-related duties.
To ensure success as a junior recruiter, you should have knowledge of recruitment techniques, excellent communication skills, and the ability to multi-task. The ability to learn quickly and apply that knowledge, as well as being organized is critical.
Interest or experience/knowledge of information technology (software development, systems administration, information security) is also a needed attribute.
Salary range: Base (35K-50K) plus Commission (Unlimited)
Junior Recruiter Responsibilities:
Assisting the manager or senior recruiter with recruitment duties.
Reviewing available positions and candidate requirements.
Communicating with the HR team.
Posting job descriptions on social media and job sites.
Tracking open positions using recruiting software.
Screening candidate resumes.
Contacting candidate references and verifying education requirements.
Conducting initial phone screenings.
Conducting interviews with candidates.
Communicating with candidates and setting up interviews with hiring managers and technical managers.
Managing the applicant tracking system.
Junior Recruiter Requirements:
Bachelor's degree in human resources, business, communications or similar field.
Previous experience working as a junior recruiter is a plus.
Knowledge of recruitment software and database systems is a plus.
Advanced experience with Microsoft Office suite and other applicable software applications (Outlook, Word, Excel, PowerPoint, Adobe PDF).
Attention to detail.
Excellent verbal and written communication skills.
Advanced interpersonal skills.
Critical thinking skills.
Ability to work off hours.
Ability to conduct interviews over the phone.
Excellent decision-making skills.
Good organizational skills.
Client Experience & Journey Coordinator/Remote
Remote job in Frederick, MD
Job Description
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
Communicate with clients to understand travel preferences and goals
Provide accurate destination information and tailored recommendations
Coordinate and organize travel itineraries
Assist clients before, during, and after travel as needed
Utilize booking and client management systems (training provided)
Maintain timely and professional communication
What We Offer:
Fully remote work environment
Flexible schedule
Access to industry tools and training
Opportunities for professional development
Travel-related benefits and perks (details discussed during onboarding)
Supportive and collaborative team environment
Managed IT Help Desk Tier 1
Remote job in Owings Mills, MD
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplyGrant Associate - Virtual/Remote
Remote job in Frederick, MD
Job DescriptionOur energy system is on the brink of a major transformation, and we're looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone! The Grant Associate is a key member of the fundraising team, providing essential support across grant development, research, funder relations, and development operations. This role contributes to writing and editing grant proposals and reporting materials, researching funding opportunities, managing grant-related data and systems, and helping communicate our impact. The Grant Associate also plays a central role in maintaining organized development records and supporting the team's administrative processes.
This position reports to the Associate Development Director.
Please include a resume and a cover letter with your application. We will also ask all applicants to submit a writing sample and to briefly answer two job-related scenario questions.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Phone/Internet Stipend
Culture
Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone - by helping people go solar, join together, and fight for their energy rights.
SUN's values and culture
At SUN, our culture is rooted in our people. We believe that meaningful work happens when everyone feels valued, supported, and empowered to bring their full selves to the table. Our organization is built on 5 core values of being people-centered, equitable, inclusive, action-oriented, and committed to continuous learning. These values guide not only what we do, but how we do it, through collaboration, curiosity, and care for each other and the communities we serve.
We are proud to foster a workplace where diverse identities, perspectives, and experiences are celebrated. We prioritize employee well-being with flexible work environments, growth and development opportunities, and a strong sense of shared purpose. At SUN, we are more than a workplace, we're a community that values people, embraces progress, and believes in doing the right thing. We are committed to a diverse and inclusive workplace, so if you're looking to be part of a mission-driven organization that truly invests in its team, but your past experience doesn't align perfectly with every preferred qualification, we still encourage you to apply.
Responsibilities
Job responsibilities include:
Fundraising and Grant Development Support (50%):
Write and edit letters of intent, proposals, and reports for funders.
Monitor new and relevant development opportunities, and programs in foundation, philanthropic, federal, state, and municipal funding for renewable energy fields that inform our work.
Develop templates for proposals and reports to ensure efficiency and consistency in grant submissions.
Work with the development team to research and identify prospective funders for multiple program areas and for unrestricted funding.
Conduct topical research related to new programs under development, and summarize findings for inclusion in proposals or strategic planning.
Collaborate across teams to support grant development and related organizational initiatives as needed.
Explaining and referencing nuanced renewable energy topics in proposals and reports, such as Distributed Power Plants, solar siting, net metering, rural electric cooperatives, and more to illustrate SUN's value and impact.
Assist in preparing financial reports and invoices for grants.
Support and manage funder relationships by tracking and maintaining consistent positive communications with funders; set up, prepare for, and attend meetings with funders, and support relationship management in other ways as directed by the Development team.
Development Administration Support
(40%)
Maintain accurate, well-organized files and records of all grants ensuring compliance with reporting and contractual requirements.
Maintain systems and processes related to application tracking, charitable contribution intaking, and contact relationships.
Monitor and audit development data health within Salesforce, EveryAction, Dropbox, and our other platforms as it pertains to grant revenue and other opportunities.
Maintain up-to-date tracking of funding awards, deadlines, and contacts in Salesforce and Dropbox to support grant management and reporting.
Respond to staff requests for development-related materials.
Organization-wide administration (10%)
Actively contribute to a workplace culture aligned with SUN's values of equity, inclusion, continuous learning, action-oriented, and people-centered.
Show up fully for learning and planning and activities, including all-staff meetings, retreats, and strategy sessions.
Coordinate and work with external consultants as needed.
Facilitate meetings, prepare agendas, and take notes.
As a key member of the team, contribute to brainstorming, developing, and executing new ideas.
Manage your own regular administration, including timely submission of timesheets, receipts, reimbursements, scheduling, travel planning, and HR paperwork.
Other projects or tasks as assigned.
Work environment
This position requires the ability to:
Remain in a stationary position and work at a computer for extended periods
Travel occasionally by car and airplane to attend or support events, workshops and staff retreats
Stand for extended periods while supporting events and/or community outreach activities.
Required Qualifications
Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials
Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language
Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly
Highly organized and detail-oriented, with excellent follow-through
Ability to manage multiple deadlines and priorities
Self-motivated, friendly, and collaborative
Commitment to SUN's mission and theory of change
Ability to work remotely, with occasional travel, including traveling for fundraising meetings and events and two weeklong annual retreats in the United States or Puerto Rico
Preferred Qualifications
Spanish-fluency
Experience with Salesforce, EveryAction, Instrumentl, Slack, Asana, CANTO, and Canva
Interest and experience in renewable energy, grassroots advocacy, or nonprofit fields
Experience with non-profit grant management
Benefits
Hourly compensation of $24.76 - $29.72 based on experience
Fun, remote work environment
Flexible work hours
Generous paid leave, vacation and wellness time
Health (84% coverage for employees and dependents), vision, and dental insurance
Paid holiday on all federal holidays - plus the day after Thanksgiving, the week between Christmas and New Year's Day off, and two additional days of your choice
$1,000/year professional development stipend
$50/month phone and internet stipend
401(k) retirement account with match after 1 year
Meaningful, impactful work
We anticipate accepting applications until the third week of December, with the first review of candidates next week. However, we encourage interested applicants to apply as soon as possible, as we may begin interviews on a rolling basis (first week of January).
Applicants may redact or remove any information in your submitted materials (such as resumes, transcripts, certifications, or CVs) that could reveal your age, including your date of birth, school attendance dates, or graduation dates, and they will not be penalized for doing so.
Requirements
Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials
Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language
Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly
Highly organized and detail-oriented, with excellent follow-through
Ability to manage multiple deadlines and priorities
Self-motivated, friendly, and collaborative
Commitment to SUN's mission and theory of change
Knowledge in: Computer skills
Equal Opportunity Employer
We're an equal opportunity employer and value diversity at our organization. SUN welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, veterans, and those with a non-traditional education. We're an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification, we still encourage you to apply.
SUN is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. We will provide reasonable accommodations throughout the application, interview, hiring process, and work environment as required by law. If you need assistance or an accommodation due to a disability, please contact us at ***************************** so we can make the necessary arrangements. All requests will be handled confidentially.
Requisition #cmit82gi4jbvu0jo5pnbjxr3l
Protection Assistant - Dara
Remote job in Damascus, MD
Oxfam is a global movement of people working together to end the injustice of poverty. Do you have Bachelor's degree in social studies , International Relations, Humanitarian Assistance, or a related field. With a minimum of two years of experience in protection, human rights, or humanitarian programming. ?
Or Do you have experience three years of experience in protection, human rights, or humanitarian programming, if BA is not related Good practical understanding of protection issues and approaches in humanitarian contexts, including the constraints, sensitivities and risks associated with such work ?
Do you have Good understanding of protection standards, key sectoral issues and processes ?
If the answer is yes, then we would like to hear from you.
The Role:
Oxfam {Syria } is looking for Protection Assistant ,The protection assistant plays a key role in supporting the day-to-day implementation of protection activities in the Southern hub. In coordination with the Protection Officer, the Protection Assistant contributes to ensuring the safe and effective implementation of activities aligned with Oxfam Safe Programming and safeguarding standards. These activities involve close coordination with WASH, EFSVL, as well as with other support functions. Responsibilities include assisting in identifying and assessing protection and emergency cases, determining necessary protection response, conducting outreach, and implementing community-based protection activities. Additionally, the assistant supports the ongoing implementation of protection activities in collaboration with local partners..
What we are looking for:
We're looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
Demonstrable understanding of the gender dynamics of protection works, willingness and confidence to implement protection activities with an emphasis on the gendered aspects of conflict, violence, and abuse
* The ability to work as a team player - supporting other departments, especially Gender, is essential
* Fair understanding of monitoring and learning processes
* Proven ability to apply professional and ethical standards to data collection and analysis processes, and research
* Good verbal and written communication skills.
* Basic proficiency in written and spoken English.
* Able to live and work in remote, insecure and logistically challenging operations and in a multi-cultural environment, with a high level of adaptability and initiative
Desirable
* Experience in conducting participatory assessments.
* Experience in community-based programming.
* Experience in conducting individual protection assessments
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Telehealth Counselor or Therapist
Remote job in Frederick, MD
Telehealth Counselor / Therapist Opportunities - Supplemental or Full Time
Job Details:
Fully remote work
Flexible hours
No administrative tasks
Weekly pay
Compensation / Benefits:
Competitive Supplemental & Full Time pay
Monthly health stipend
Free virtual therapy
Position Requirements:
Active state license (LMHC, LCSW, LMFT, LPC, LMHP, or Psychologist)
Ability to practice independently
(LPC, Counselor, Telehealth, Virtual Mental Health Therapist, LIMHP, Remote LCSW, Psychologist, Behavioral Health, Telehealth Counseling, Remote, Psychotherapist, LMHC, LMSW, Remote, Virtual, Counselor, Telehealth Therapist, Virtual LMFT, LCSW, Remote, LMHP, Mental Health Counseling, Remote, Social Worker, LISW, LICSW, Psychotherapy, LPC, Telehealth, Social Worker, Remote, Virtual, Psychotherapist)
Project Manager
Remote job in Towson, MD
Project Manager
DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource' to assuming responsibility for an entire IT project.
The client is seeking a highly qualified Project Manager to support the management, coordination, and communication of all Public Safety projects. This role will also provide day-to-day oversight of Public Safety initiatives within the Office of Information Technology (OIT), including all related OIT project work.
Client: Baltimore County OIT
Contract Duration: 1 Year
Work Location: 105 West Chesapeake Ave, Towson, Maryland 21204. This position follows a hybrid work schedule (work remotely up to 2 days per week). Working fully remote or out-of-state is not authorized.
Interview Mode: In person
Responsibilities:
Manage assigned Public Safety (e.g. Police, Fire, 911, Corrections) technology projects, ensuring alignment with County and OIT objectives.
Perform day-to-day project management activities, including tracking progress, identifying issues and risks, and recommending effective mitigation strategies.
Ensure all project work remains within scope, meets requirements, and is delivered on time and within budget.
Identify and manage project critical paths, milestones, testing phases, and acceptance criteria.
Recommend and implement solutions to improve efficiency, reduce costs, and enhance performance levels.
Monitor and resolve project issues, maintaining accurate and timely status reports for stakeholders.
Prepare and deliver clear, professional communications, including written documentation, reports, and presentations.
Develop agendas, prepare meeting handouts, and facilitate productive project meetings.
Required Skills:
Minimum of seven (7) years of successful project management experience leading large, high-profile, and sensitive initiatives
Bachelor's Degree in a related field
Project Management Professional (PMP) certification from the Project Management Institute (PMI)
Demonstrated experience managing business process implementations, as well as software and/or hardware implementation and upgrade projects, using Waterfall and/or Agile methodologies
Strong experience creating and managing project documentation consistent with PMI standards
Proven ability to create and manage project deliverables across the Systems Development Life Cycle (SDLC)
Experience developing and delivering executive-level presentations and communications
Exceptional organization, coordination, and time management skills
Excellent oral and written communication skills
Experience managing projects using Microsoft Project Server and SharePoint
Previous experience working in a government entity (Federal, State or Local)
Ability to successfully complete a comprehensive Baltimore County Police Department background check
Experience with development, management, communication and support of public safety systems
Documented evidence of required experience and education
Proficiency with Microsoft Project, Excel, and Word
*No Visa restrictions*
Project Engineer
Remote job in Towson, MD
Gale Associates, Inc., is seeking a Project Engineer to join our Towson, MD office. Gale is a well-respected national engineering/planning firm celebrating over 61 years in business and rated one of Zweig Groups Best Firms to Work For for the past 12 consecutive years.
Key Responsibilities:
The selected candidate would serve as a Project Engineer on a variety of projects focused on the evaluation, design and construction administration of building enclosures such as roofs, facades, and fenestrations throughout the Mid-Atlantic States.
Requirements:
Must have a pertinent Bachelors Degree (Civil, Construction, or Structural Engineering) and a minimum of 5+ years in exterior building envelope renovations, analysis, design and construction administration.
Experience with moisture intrusion, evaluations, and renovation designs.
Excellent writing/presentations skills and proficient computer skills (MS Office, CAD, and Outlook are required).
Technical experience in building envelope.
Registration path required, an EIT or Professional Engineers (P.E.) license preferred.
A competitive salary is only one part of the benefits that Gale provides to compensate and recognize staff.
Salary range: $101,200-$109,800 annually
Gale offers a strong mentoring program that promotes advancement opportunities for all staff. In addition, Gale takes pride in our balanced work environment which allows remote work and monthly events that provide time for our Gale Team to socialize. Please visit our careers section at************************* more details.
First-day coverage benefits including:
Harvard Pilgrim Health Insurance
Delta Dental & EyeMed Vision insurance
Health Savings Account (HSA)
Flexible work schedule/hybrid options
Half-day Fridays year round
401(k) Profit Sharing Plan and Trust
3 weeks vacation accrual upon hire
12 annual paid holidays, competitive sick & personal time
Tuition reimbursement program for continuing education programs
College loan-repayment program
Fully-paid Life/Disability insurance
Flexible Spending Account and Dependent Care Assistance programs
Gale is an Equal Opportunity Employer Veteran/Disability
Technical Sales Specialist - Remote and Fully Commission Based
Remote job in Sykesville, MD
This job is remote and 100% commission based. Our Sales Specialist will enjoy the flexibility of a fully remote role, working from a home office or anywhere with internet access. You are expected to bring your own tools (BYOT) - such as a reliable computer, phone, and outreach software - to effectively connect with clients and manage your pipeline. This high-autonomy setup is ideal for a self-starter confident in their ability to generate leads and close deals independently. You'll have the freedom to implement your own prospecting strategies without micromanagement, as long as you deliver results.
This position allows you to sell a wide range of technology solutions across all industry verticals. As a partner of one of the largest privately-held technology services distributor with a robust portfolio of over 200 leading service providers covering data, voice, cloud, and managed services - we empower you to offer virtually any solution a client might need. In short, our portfolio is wide open for sales and we need a driven specialist who can harness it to drive new business. If you're a proactive sales hunter who needs no hand-holding and thrives on performance-based rewards, this role is for you.
Key Responsibilities
Prospect & Lead Generation: Identify and target prospective business clients across all verticals using your own research, cold calling, networking, and outreach strategies. Develop and refine your own cold-calling scripts and sales pitches tailored to each potential customer.
Pipeline Management: Keep track of leads and opportunities from initial contact through close. Utilize your preferred tools (CRM, spreadsheets, etc.) to organize contacts, schedule follow-ups, and maintain an active sales pipeline.
Solution Selling: Present and sell our portfolio of telecom/technology solutions (e.g. internet connectivity, voice/Unified Communications, cloud services, cybersecurity, IoT, etc.) based on client needs. Leverage the extensive supplier portfolio to offer the best-fit solutions for each client
Independently Drive the Sales Cycle: Manage the entire sales process with minimal supervision - from first call to negotiating terms and closing the deal. We expect you to run with opportunities and move deals forward efficiently (aiming to close sales within a 30-60 day cycle when possible). Achieve Sales Targets: Consistently meet or exceed agreed-upon sales quotas or revenue targets. Since this is a performance-based role, your success will be measured by tangible sales results and revenue generated.
Reporting & Communication: Regularly update the team on your pipeline status, closed deals, and forecasted sales. While you operate autonomously, you'll communicate progress and flag any support needed to close big opportunities (we're here to assist on complex deals, but there's no daily hand-holding).
Continual Learning: Stay informed about the latest offerings in our portfolio and industry trends. Be willing to learn new products or services quickly (via training resources or self-learning) so you can effectively sell a broad array of solutions.
Qualifications and Skills
Proven B2B Sales Experience: 3+ years of success in business-to-business sales,
preferably
in
telecom,
IT,
or
technology
services
. Experience working with a master agent or selling solutions like network services, cloud, or software is a strong plus.
Commission-Only Track Record: Demonstrated ability to thrive in a commission-only or high- commission environment. You should be financially motivated by performance -
prior
success
in
a
100%
commission
role
is
highly
desirable
.
Self-Motivated & Independent: Exceptional self-discipline and drive - you operate well with minimal supervision and don't rely on others to generate your game plan. The ideal candidate is entrepreneurial, resourceful, and needs
no
hand-holding
to get the job done.
Cold Calling & Prospecting Skills: Excellent at opening doors - adept at cold calling, email outreach, and social selling. You can create effective sales scripts and adapt your pitch on the fly. Comfortable reaching out to new prospects daily and handling rejection with persistence.
Communication & Closing Abilities: Strong persuasive communication, presentation, and negotiation skills. Able to build rapport quickly, understand client needs, handle objections, and close deals confidently. A consultative sales approach and good listening skills are key.
Organizational Skills: Highly organized in tracking leads and follow-ups. Experience using a CRM or other tools to manage your pipeline is important (since this is BYOT, you'll be managing your own workflow). Attention to detail in updating records and scheduling next steps with prospects will help you succeed.
Industry Knowledge: Familiarity with a broad range of technology solutions is a plus. Whether it's understanding the basics of telecom services or the latest cloud offerings, the more you know (or can quickly learn), the better you can sell.
Any experience with Telarus's supplier portfolio or the master agent channel is beneficial
.
Tools & Home Office: Must have a reliable home office setup - computer, phone, high-speed internet, and any software/tools you prefer for sales outreach. Since this role is BYOT, you should becomfortable leveraging your own technology and resources to achieve results.
Compensation and Benefits
Commission-Only Compensation: This is a 100% commission-based role - your earnings are driven by your sales performance. We offer a competitive commission structure aligned with industry standards, and there is no cap on your earning potential. The more you sell, the more you earn - there's no ceiling.
Flexible Remote Work: Work from anywhere and set your own schedule. What matters to us are results. This role gives you the freedom to arrange your workday for optimal productivity - whether you're making calls from your home office or networking in your community, you manage your time.
Uncapped Growth Opportunity: Uncapped income and the opportunity to build a residual revenue stream on certain product sales (many of our services pay monthly recurring commissions for the life of the client contract). Over time, your closed deals can stack to provide a steady residual income.
Extensive Portfolio at Your Fingertips: You'll have access to hundreds of providers and solutions to sell (through our partnership) without being limited to a single product. This variety makes it easier to find a fit for almost any prospect's needs, increasing your chances of closing deals.
Minimal Red Tape: We operate with a lean, agile approach. There's no corporate bureaucracy to slow you down - no heavy reporting requirements or micromanagement. We want you focusing on selling and closing, not paperwork. (Of course, we provide any necessary support in processing orders and post-sale account setup, but we keep it efficient.)
Training & Support: While we expect you to be an experienced self-starter, we won't throw you in without resources. You'll receive orientation on our portfolio and can leverage tools and training to sharpen your product knowledge. Our team is available to assist with complex quotes or provide guidance as needed - but
in
general,
you're
in
the
driver's
seat
.
Team Culture: Join a small, driven team that values initiative and results. We celebrate sales wins and will recognize your successes. If you perform well in this role, there's potential for long-term collaboration and growth (e.g. leading a sales team, taking on larger accounts, etc.). Your success is our success.
Auto-ApplyParalegal - Estates & Trusts, Probate
Remote job in Pikesville, MD
Benefits:
401(k) matching
Competitive salary
Flexible schedule
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job SummaryWe are seeing an Estates & Trusts Paralegal to join our law firm. In this role, you will draft documents, and update and maintain files. You will communicate with clients to obtain required information and inform them regarding the status of their cases. Much of your time will be spent drafting wills, trusts, and powers of attorney, in addition to probate documents. Attention to detail is critical, in addition to strong communication and writing skills.
Responsibilities
Prepare wills, trusts, and powers of attorney documents
Prepare probate documents
Maintain calendar tracking of due dates for filings
Communicate with clients
Maintain detailed and accurate client records and files
Qualifications
Excellent command of Microsoft Office suite
3-5 years of experience in the Estates & Trusts and/or Probate practice area
Strong organizational Skills
Understanding of wills, trusts, and the probate process
Strong verbal and written communication skills
Strong typing skills
This is a remote position.
Compensation: $40,000.00 - $55,000.00 per year
Our Commitment Sirody Bankruptcy Center is committed to providing the best, most experienced bankruptcy lawyers in the Baltimore area and making the bankruptcy process as easy and stress-free as possible.
Our firm provides clients with relief from their debt, along with the opportunity to rebuild their credit and get the fresh start they deserve. We offer a range of specialized services, including real estate loans, mortgage services, and bankruptcy buyouts, that go beyond what most bankruptcy lawyers provide.
Auto-ApplyCoordinator of Community Service
Remote job in Frederick, MD
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Able Health Services Inc. is seeking a Coordinator of Community Services to join our team!
Providing Targeted Case Management Services to the people individuals that we support. You will provide advocacy and coordination of resources and services as needed, as well as assist with conflict resolution, negotiation, and facilitation. A CCS enters their activity notes into the State Database within 24 hours for tasks completed. You will work with the person supported and their team to develop a Person-Centered Plan and throughout the year monitor services and supports.
Job Description:
Coordinate activities to plan, explore, access, and maintain supports desired by the individual.
Advocate on behalf of and assist individuals to advocate on their own behalf.
Maximize individuals participation in the team process; promote opportunities for those who choose to lead their team meetings.
Negotiate and resolve conflicts within the team.
Ensure adequate planning for and development of an appropriate and relevant Person-Centered Plan (PCP), in accordance with COMAR and agency policy; monitor to ensure implementation.
After the annual meeting, visit assigned individuals in settings where supports are provided, and/or elsewhere, as desired by the individual, at a minimum of three during the PCP year, or more frequently, as indicated by the intensity of resource coordination services needed.
Assist with transitioning and transfer activities in an expeditious manner to ensure continuity of supports/services.
Respond to provider-generated incident reports in a timely manner to ensure the individuals health and safety is adequately addressed.
Document consumer related activities according to established protocols to assure proper invoicing for services performed.
Consistently provide and accurately document sufficient level of consumer services to meet agency billing standards.
Explore and access alternative supports and/or funding sources to meet identified individual needs.
Qualifications:
(a) A bachelors degree from an accredited education program in a human service field; or
(b) An associates degree with 2 years experience in a human services field; or
(c) 7 years experience in the human service field.
Working knowledge of and commitment to self-determination principles and a willingness to provide support at a time, location, and in a manner that meets the various needs of individuals served.
D. Effective advocacy skills: proven ability to establish and maintain working relationships, respond to individuals in a timely manner, use independent judgment and initiative, and to access services.
E. Ability to facilitate the empowerment of individuals through promoting independence, self-determination, and creativity in planning; strong belief in the opportunities for people with disabilities to fully participate in the community and a willingness to work toward individuals identified goals.
F. Effective written and oral communication skills; proficient computer skills to include learning agency systems required to document billable activities.
G. Must have access to a reliable automobile and a valid drivers license; must provide verification of a good drivers record and automobile insurance upon request and maintain such throughout employment.
Schedule:
8-hour shift
License/Certification:
Driver's License (Required)
Work Location: Hybrid
Flexible work from home options available.
Associate Director, Sales - Cell Discovery
Remote job in Walkersville, MD
Location: This role is fully remote, offering flexibility to work from any location with reliable internet access, preferably on the East Coast.
We have an amazing opportunity for an experienced Sales Leader to join our team. The Associate Director, Sales (Drug Discovery) will manage the North American sales team focusing on the Discovery segment for Lonza Biosciences. The successful candidate will be responsible for delivering target revenue and profit for their segment and region. In addition, this role will require leadership of a highly successful and proactive sales team, coaching their further development, and putting in place processes to ensure future success.
This role would ideally suit an experienced collaborator with a palpable energy level, with the flexibility and agility to meet changing priorities and drive to exceed goals, who is excited for the opportunity to develop sales strategies and mentor their team. This is a remote role with an expected 40-60% travel across North America.
What you will get:
The full-time base annual salary for this remote position is expected to range between $137,000 to $233,000. In addition, below you will find a comprehensive summary of the benefits package we offer:
Performance-related bonus.
Medical, dental and vision insurance.
401(k) matching plan.
Life insurance, as well as short-term and long-term disability insurance.
Employee assistance programs.
Paid time off (PTO).
Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge.
What you will do:
Plans and is responsible for achieving sales objectives for the Drug Discovery segment and region, with emphasis on intimate knowledge of the customers, and internal and external market environment that drives the long-range forecast in their area of responsibility.
Develops, implements, monitors, and manages sales strategies for their team, sharing what is learned from the results with their peers.
Supports the sales director in the planning and implementation of sales strategies. Also assists in designing the communication of same to the Commercial Team.
Organizes and implements sales programs for their team and supports the entire segment by implementing cross-regional programs.
Trains develops, and mentors' sales representatives within their team and is available to mentor others. Share learnings and best practices with the entire Commercial Team.
Utilizes SFDC to manage sales pipeline for their team.
Involved in continuously improving customer satisfaction and identifying corrective measures which can be shared with the Commercial team.
Actively seeks continuous improvement to customer delivery and participates in process optimization across the customer value chain.
Oversees the handling of key accounts.
Participates in the planning and formation of Lonza marketing and sales strategies. Coordinates the collection of market intelligence, competitive promotions, contract pricing, new products, new applications, and customer needs, and uses this to develop strategies together with the Sales Directors.
Continuously develop their own skills, knowledge, and abilities to support their ongoing career development within Lonza
Around 40-50% travel requirements.
What we are looking for:
Education: Bachelor's degree in a relevant field (e.g., Bioengineering or related discipline); advanced degree preferred.
Experience: Minimum of 10 years of sales leadership experience within the life sciences or pharmaceutical industry, with a proven track record of driving revenue and profit growth in complex sales environments.
Industry Knowledge: Strong understanding of customer needs, competitive landscape, and market dynamics across drug discovery, drug manufacturing/QC, and cell & gene therapy segments within biotech/biopharma.
Leadership: Demonstrated success leading and developing high-performing global sales teams, including talent development, coaching, performance management, and problem resolution.
Sales Excellence: Exceptional core selling skills (prospecting, funnel management, closing, consultative and technical selling, creating customer value, and delivering effective sales presentations).
Strategic & Analytical Skills: Excellent strategic thinking, problem-solving, and analytical abilities.
Communication: Outstanding communication, negotiation, presentation, and public-speaking skills, with demonstrated effectiveness across a wide range of audiences.
Collaboration: Ability to work collaboratively across departments and with international teams, including Executive Leadership; strong track record of effective cross-functional partnership.
Technical Skills: High proficiency in SAP, Salesforce, PowerBI, and comparable ERP, CRM, and dashboarding systems; strong Microsoft Office skills.
Work Style: Effective listener; proactive, independent, and self-directed; team-oriented with a strong work ethic and commitment to continuous improvement.
Travel: Willingness and ability to travel across North America approximately 40-50% of the time to meet business objectives.
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
Auto-ApplySupervisor - Payroll Services
Remote job in Timonium, MD
Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you willâ¯be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful.â¯â¯If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better.
Primary Requirements
6+ years of Payroll and Payroll Management with success in leading and mentoring a team
Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work
Provides Systems and Skills training to Client Payroll Specialists
Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company
Serves as the first point of escalation for internal employees as well as clients
Supports Management with resourcing, utilization, invoicing, and profitability targets
Full cycle, multi-state payroll experience
Year-end and tax reconciliation expertise
A deep understanding of payroll and compliance, as well as payroll tax laws
Outstanding verbal and written communication skills, and an ability to engage clients effectively
Successful management of multiple projects
Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems
Comfortable with remote work
Canadian payroll experience preferred
Ideal candidates will have FPC or CPP, but we will consider if willing to certify
A bachelor's degree or equivalent experience
About Wise
Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box.
Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs.
Compensation Range
For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000
SAP ABAP Developer (Open to Remote)
Remote job in Westminster, MD
Are you a passionate SAP ABAP Software Engineer looking to make a significant impact in the publishing industry? Join Penguin Random House as a Software Engineer and be part of a team that is shaping the future of reading. As a key member of our technology organization, you will play a vital role in designing, developing, and maintaining high-quality SAP ABAP solutions within ECC 6.0. We are seeking a hands-on software engineer with a background in active, recent SAP ABAP development, including dialogue programming, SAP Forms/SAP Script, ALV reporting, IDOC processing, and use of function modules, RFCs, BAPIs, and web services.
**We are specifically looking for candidates who:**
+ Have 4 - 5 years of recent and relevant experience in SAP ABAP development.
+ Have a deep understanding of SAP ECC 6.0 and AR, AP, SD, FI, and MM modules.
+ Are primarily software engineers with a strong focus on coding and technical implementation.
+ Are problem-solvers and team players with the ability to design, develop, and maintain high-quality technology solutions with cross-functional teams.
**We are not seeking candidates who:**
+ Are primarily SAP consultants or analysts without a strong focus on hands-on software development.
+ Have limited or no recent experience in SAP ABAP development.
+ Have only worked with S/4 HANA.
+ Have not worked on SAP ECC in the last 4 to 5 years.
+ Are looking for a primarily consulting or advisory role.
**If you are ready to take your career to the next level and contribute to a dynamic and innovative company, we encourage you to apply to this US-based remote opportunity. Please note, that while this role is remote-eligible, it will require operating on Eastern Timezone.**
**The salary range for this position is $100,000 - $125,000. All positions are currently eligible for annual profit award or bonus, subject to Company results.**
**To be considered, please submit your resume and salary requirements by December 19.**
Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications.
Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.
Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at ***********************************
Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
**Company:**
Penguin Random House LLC
**| Job ID:**
282698
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Hybrid Care Nurse (RN), Bedside and Virtual
Remote job in Towson, MD
Hybrid Role includes both bedside shifts and virtual nursing shifts. Work Schedule: * 1 week onsite/bedside In Med Surg Tele Unit (7am - 7:30pm) * 1 week onsite in virtual nursing office in SJMC (7a-7:30pm) * Each week consist of 3 x 12hrs shifts * Every 3rd weekend requirement.
* This is not a remote role.
A minimum of 3 years' experience as a Medical Surgical, Telemetry, or Oncology Nurse.
Under the supervision of the Nursing Director of Medical/Surgical Services and Nurse Manager, the Virtual Nurse will provide hybrid support to the front-line nursing care team, combining bedside care and virtual assistance to enhance patient outcomes. This role is essential for facilitating specific aspects of the admission, discharge, and education process for inpatients at UM SJMC, ensuring an efficient and safe transition of care throughout their hospital encounter. The position description reflects general responsibilities but may include other duties as required by operational needs.
PRIMARY RESPONSIBILITIES
* Documentation Support: Provide virtual assistance with documentation for admissions and discharges.
* Education and Training: Help bridge the gap between novice and experienced nurses by offering educational support and guidance.
* Patient Experience: Enhance patient care and satisfaction through leadership rounding, collaborative communication with patients and families, and ensuring quality of care.
* Interdisciplinary Collaboration: Foster relationships across different disciplines to support cohesive care delivery.
* Patient Education: Complete and document patient education, including care plans related to hospitalization.
* Virtual Care Assistance: Support front-line nurses by offering virtual expertise and guidance on patient care.
* Compliance and Standards: Review clinical metrics and identify incomplete entries in the Electronic Medical Record (EMR) to ensure compliance with care standards.
* Policy and Procedure Compliance: Support nurses in adhering to procedural and policy guidelines through secondary validation and educational support.
* Customer Service: Improve service timeliness by interacting virtually with patients and families, allowing nurses to prioritize hands-on patient care.
* Flexible Scheduling: Provide virtual and bedside support as required, adapting to the needs of the clinical environment.
This hybrid Virtual Nurse position requires flexibility, adaptability, and strong communication skills to effectively support patient care from both bedside and virtual platforms. By enhancing nursing support and promoting a seamless transition of care, the Virtual Nurse contributes significantly to the overall quality of patient care at UM SJMC.
Clinical Nurse II:
* Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice.
* Serves as a clinical resource for others.
* Applies and integrates evidence into practice
* Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc.
* Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs
* Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care.
Company Description
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine.
Qualifications
* Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required.
* More than 12 months nursing experience. Solid knowledge and clinical skills.
* Current AHA BLS certification required.
* Must meet all unit specific certification requirements: (PALS, ACLS, NRP)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
* Pay Range: $37-$54.18
* Other Compensation (if applicable):
* Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.