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  • Customer Service Representative

    Central Transport 4.7company rating

    Agent job in Warren, MI

    Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!! We want to train you to become a Successful Customer Service Specialist! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills. This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce! Skills and duties you will learn and develop: · You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes · We will teach you how to research issues using available resources. · You will become proficient in maintaining detailed records and documentation for each customer interaction · You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments · You will learn how to handle a variety of scenarios with the ability to think decisively What you will bring to the table: · Must be 16 years of age · Excellent attendance and the ability to work Monday through Friday · Superior communication skills · Strong attention to detail and sense of urgency · Ability to maintain a professional demeanor · Experience with Microsoft office (Outlook), and willingness to learn company specific systems · Ability for detailed note taking · Upbeat personality/positive outlook What's in it for you? · Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!) · Ability to promote and grow within the organization! · Paying up to $20.00 per hour after full training · 401(k) · Shift Premium after 6:00 pm · For Full-time employees: · Health, dental, vision, and life insurance · Paid Time off Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Morning shift No nights Split shift Work Location: In person
    $18-22 hourly 22h ago
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  • Part Time Motorola Agent- Detroit

    Bds Marketing

    Agent job in Detroit, MI

    For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the "go to" person when friends and family are looking for consumer electronics and accessories.
    $30k-64k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Anita Murray-State Farm Agent

    Agent job in Livonia, MI

    About Our Agency: Established in 2003, our agency has built a reputation for excellent customer service and a welcoming, family-oriented culture. With a current team of five and plans to expand, we're a laid-back yet competitive group that loves to celebrate wins and support each other. We're actively involved in our community, sponsoring events like the Westland Blues, Brews & BBQ and the American Craft Beer & Wine Festival, and we proudly participate in State Farm's Good Neighbor Crew initiatives throughout Metro Detroit. Team fun is part of the package too-with quarterly outings to spots like Escape the Room and Top Golf, plus an annual holiday dinner and gift exchange. We offer a competitive base salary with unlimited commission, quarterly performance bonuses, and a team-based annual bonus when we hit our goals. With mentorship, team-selling opportunities, and ongoing training, this is a great place for someone driven to grow their career. If you're motivated, eager to learn, and love being part of a supportive, fun team, we'd love to hear from you. Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $27k-36k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bobby Branch-State Farm Agent

    Agent job in Livonia, MI

    Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Crosby & Branch State Farm Agency Job Description Now Hiring: Insurance Account Managers Crosby & Branch State Farm Insurance is looking to train the next high quality team member for our expanding team. An Account Manager will work with customers to provide solutions for their auto, home, and life insurance needs. This is a great opportunity to start a career with a Fortune 50 insurance provider in State Farm. We are seeking individuals committed to teamwork, providing remarkable customer service, demonstrating a willingness to learn, and a daily commitment to success! Account Managers may be promoted to Agency owners after 18 months. Requirements Sales Telemarketing (outbound phone calls) Customer Service Meeting Minimum expectations Customer relationship management and retention State Insurance License Requirement Account associates will be required to pass a Michigan Property and Casualty Exam as well as, a Life and Health Exam. An account associate will not be paid to study for the exam. Studying is done online at home. Cost for the state exam and study materials are the responsibility of the employee. We will Reimburse any employee who passes the insurance exam within 3 attempts. Training · Account associates will complete paid training. Base Compensation $30,000 - $35,000 First year Account Associates earn between $50,000 and $70,000 with commissions and bonus Benefits: Advancement to potentially become a State Farm Agent Paid time off Access to support network of other sales professionals Health Insurance Commission Structure Commissions paid out on a per policy bases to all licensed employees. Bonus Monthly and year end bonuses available Hours · 9am- 5pm M-F
    $30k-35k yearly 2d ago
  • Client Services Representative

    Eteam 4.6company rating

    Agent job in Southfield, MI

    Job Title: Client Services Representative Another Job Location:- Memphis, TN Job Duration: 6 months contract Duties: Local candidates only to Southfield, MI. Hybrid role onsite 3 days per week and WFH 2 days per week. Wednesdays and either Monday or Friday are mandatory, the third day may be chosen by the new hire. Strictly temporary for now but opportunity for extension or conversion may occur (not guaranteed) Laptop provided Work Schedule 9 AM ET- 6 PM ET with 1 hour lunch (must be in their seat logged in at 9 AM) Attendance Policy- No more than 2 tardies and/or unexcused absences within a 30 day period. The Client Services Representative (not to be confused with Client Service Associates) will be responsible for supporting the Client Services team located at the Southfield, MI office. The Client Services department is considered the 'main point of contact' for (internal and external) clients who have questions or general inquiries that need resolution. The client base consists branch associates, Financial Advisors, or the clients of Financial Advisors. In addition, this particular team manages client access websites, where clients can access their accounts, online trade, etc. These 4 Client Service Reps will be responsible for handling basic customer inquiries, such as: a client forgot their username or password, client needs to update their home address or phone number, etc. The typical call volume per Client Service Rep is roughly 50-60 calls per day. However, call volume will increase during tax season and the associates may receive up to 80 calls per day. Training will last 1-2 weeks. The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses 'go-to' guides on how to handle various customer scenarios. Performance Monitoring Management will randomly listen in on calls in order to evaluate performance. They will primarily be measuring call quality, compliance (ensuring all of the necessary steps were taken i.e. verifying the caller's identify before proceeding, etc.), documentation / accuracy, call time, etc. Manager stated that their department focuses more on quality rather than quantity. Job Duties:Responsible for answering inbound calls from clients, while providing exceptional customer service Resolve general inquiries such as username / password resets, address changes, phone number changes, etc. Document call activity using Clients' proprietary system (they will be expected to document while on the phone with the customer) Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services Reviews and researches requests or problems obtaining necessary information from policies, procedures or practices Coordinates problem resolution with appropriate departments Informs customers of standard procedures or resolution of problem Follows up, either verbally or in writing, to ensure customer satisfaction Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies Skills:Must possess 2-3 years of recent customer service experience, ideally from a call center. Must have the ability to type and be on the phone at the same time. Ability to navigate through numerous systems at once Experience using dual monitors Proficient user with Microsoft Word, Outlook, and basic Excel Ability to type at least 40 WPM Exceptional customer service skills; easy to understand Excellent verbal and written communication skills; ability to use proper grammar and spelling Experience within the banking or financial services industry is preferred but not required Education: Minimum of a High School Diploma or equivalent
    $32k-40k yearly est. 4d ago
  • New & Unlicensed Real Estate Sales Agents

    Keller Williams Realty Great Lakes 4.2company rating

    Agent job in Grosse Pointe Woods, MI

    Job Description Licensed & Unlicensed Agents Welcome Are you ready to launch a career in real estate? Our office is growing fast, and we're providing our agents with the knowledge to build a consistent stream of clients and opportunities. Whether you're licensed or just thinking about starting, we've got you covered. We offer a scholarship toward your real estate training along with top-notch, one-on-one coaching to help you succeed from day one or get your business up to the level you aim for. Compensation: $90,000+ based on performance Responsibilities: What we offer: First-class marketing and sales support Extensive back office and transaction assistance Proven training programs and weekly mentoring A supportive, high-energy agent centric environment One-on-one and group training Weekly in-office training classes Flexible hours Qualifications: Self-motivated, ambitious individuals ready to build a career (not just get a job) Enthusiastic people who enjoy helping others Strong communication and organizational skills Tech-savvy and eager to learn A valid Real Estate License (or willingness to obtain one - we'll help you get started) About Company Mission To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Vision To be the real estate company of choice for agents and their clients in Southeast Michigan by empowering business-driven professionals to thrive through innovation, support, and a culture of collaboration. Values Integrity: Do the right thing - always. Productivity: We measure success by results, not activity. Growth: Personally, professionally, and financially. Leadership: Everyone is a leader in their life and in this company. Community: We build together, give back together, and win together. Accountability: We own our outcomes and support others in owning theirs. At KW Great Lakes, you're not just joining a brokerage - you're partnering with a company that's invested in helping you scale your business, your way.
    $90k yearly 3d ago
  • Call Center Agent

    Great Dane Heating & Air Conditioning

    Agent job in Clinton, MI

    The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service customers. Representative duties include: Assisting the Call Center Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Performing related staff-level duties as directed by the Call Center Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Current (state) driver's license. Compensation: $17.00 - $21.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $17-21 hourly Auto-Apply 60d+ ago
  • Exit Lane Agent

    G2 Secure Staff 4.6company rating

    Agent job in Flint, MI

    Control access to restricted areas. Do not allow any person to return to the secure side of airport. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must pass a pre-employment background check. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Never leave post without being properly relieved. 6. Answer telephones in a polite and professional manner. 7. Be able to operate a computer and access systems (where applicable). 8. Complete reports in detail and in a timely manner. 9. Must be familiar with all Governmental/Client/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 12. Utilize appropriate communications channels and maintain records, report and files as required. 13. Must be in proper uniform or business attire as directed by company officials. 14. Identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $28k-35k yearly est. 15h ago
  • Real Estate Agent

    Howard Hanna Real Estate Services 4.1company rating

    Agent job in Ann Arbor, MI

    Howard Hanna Real Estate Services is a family-owned and locally managed real estate company established in 1957. We are an industry leader and work consistently to develop innovative programs which bring together buyers and sellers. Our objectives are to provide the highest level of service with integrity in every real estate transaction, building strong relationships in the communities we serve and assisting in the realization of the American Dream of home ownership. We are a full-service organization offering mortgage, insurance, title, escrow, relocation and real estate services. Our goal is a seamless one-stop shopping experience. Howard Hanna is the only real estate firm in the nation offering a 100% Money Back Guarantee . If a buyer of a home listed by Howard Hanna Real Estate Services is not satisfied, we will buy back the home for 100% of its purchase price* (certain conditions apply). Philanthropy and giving back are important facets of our company and are ways in which we positively contribute to our communities. The Howard Hanna Children's Free Care Fund has raised and donated more then $9.1 million over the past 25 years to local children's hospitals. We also support a variety of other educational, health and social causes throughout our service areas. An undisputed market and community leader, Howard Hanna Real Estate Services is one of the top family-owned companies in the United States. *************************** Job Description We are looking for enthusiastic individuals who are interested in becoming a real estate agent or already have their real estate license and want to join our Ann Arbor, MI Real Estate office. We have an incredible training program, amazing support team and great leadership. If you are looking for a career where you can determine your own schedule, income and dreams, then real estate is the right place for you. We have the top marketing, tools and training to help you build a very successful real estate career. This full time position offers free training, opportunity for income advantage, secure financial advantage programs, career enhancement and the best source of real estate knowledge in the business. Start your path to success with Howard Hanna Real Estate Services, the 4th largest home seller in the U.S.! Qualifications Must either have your real estate license or are willing to take classes and get your license in a timely manner Must have a moderate level of internet and data management competency Strong communication skills, written and verbal Must be able to work with and respond to clients promptly Must be able to manage a high volume of closings Must have finances set aside to pay any fees associated with obtaining and/or maintaining real estate license Hardworking, ability to multi-task, prioritize and strong attention to detail Additional Information Contact Ann Arbor Director of Sales, Jack Brown ************ Howard Hanna Ann Arbor office ************
    $93k-116k yearly est. 1d ago
  • Call Center Agent

    Refloor

    Agent job in Troy, MI

    Join Our Team as a Call Center Agent Are you a motivated communicator who enjoys helping others and thrives in a fast-paced environment? We're looking for a high-energy Call Center Agent to join our team and be the first point of contact for prospective and existing customers. In this role, your mission is clear: Set appointments and deliver an outstanding customer experience. You'll handle both inbound and outbound calls, address customer inquiries, and help connect potential clients with our expert sales team. What You'll Do Handle outbound and inbound customer calls with professionalism and care Set qualified in-home appointments between prospects and sales representatives Respond promptly to phone calls, voicemails, and messages Accurately enter call details and outcomes into our CRM system Identify customer needs, answer product/service questions, and provide solutions Log and track activity consistently in our call systems Screen and qualify leads for the sales team Resolve customer concerns and complaints respectfully and efficiently Redirect calls to the appropriate department as needed Meet or exceed team and individual performance goals What We're Looking For High energy and ability to make a high volume of phone calls Quick learner who can grasp product knowledge and service details Coachable and open to ongoing training and feedback Basic computer and internet proficiency Excellent communication and interpersonal skills Dependable, goal-driven, and professional under pressure Prior call center or sales experience is a plus Weekend availability Key Metrics for Success Appointment setting rate Quality of customer service interactions Lead-to-demo conversion Contribution to overall team sales goals Why You'll Love Working With Us Supportive and collaborative team environment Ongoing training and professional development Opportunity to contribute to a growing company with a strong mission Competitive pay and performance-based incentives A chance to make a real impact by connecting customers with solutions that matter Our team at Refloor earned a Best Place to Work award from USA Today, a distinction based on employee feedback and workplace culture.
    $30k-43k yearly est. Auto-Apply 3d ago
  • BELFOR Contact Central - Call Center Agent

    Ductz International

    Agent job in Troy, MI

    Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift. Essential Functions Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs. Assist customers with concerns and distribute all relevant data to field offices Maintain a customer database to include detailed data entry into web-based third party applications Comprehensive understanding of customer service, principles, and practices Work under time constraints to meet specific timelines Attention to detail and keen sense of safeguarding other people's property and information Responsible for maintaining a professional presence while answering calls Use discretion as necessary when routing calls or providing information regarding the organization to callers Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel Follow precise client required protocols and BELFOR procedures Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment Train new employees as needed Flexibility with scheduling as shifts are likely to change based on the needs of the Call Center Other projects and duties as assigned
    $30k-43k yearly est. 15h ago
  • Traveling Cleaning Specialist (7:30 AM-5:30 PM)

    Trilogy Corporate Services

    Agent job in Brighton, MI

    Job DescriptionSalary: $18/hour Cleaning Specialist (Traveling) Field Operations Brighton, MI ************************ Love Your Career: Why You Should Join Trilogy's Team Shift: 7:30am - 5:30pm Monday, Tuesday, Thursday, Friday - 4 Day work week! With overtime opportunities. Full-Time Who is Trilogy? Wherever Trilogy works, outstanding Cleaning Technicians are on the job. Trilogy is a corporate cleaning service like youve never seen before. We recognized that the cleaning industry is long overdue for a makeover. So we decided to bring a fresh perspective, new ideas and better solutions to the table. Our Approach We only clean high-end office buildings and branches. All of our shifts are during daytime hours. We created our own software, redesigned our cleaning carts, and have the most advanced fleet of equipment imaginable. Our management team has one goal: to support our team members so that our clients are happy. We dont clean with grimy mop buckets or worn-out vacuum cleaners. We stock the supply closets with pre-mixed products and fresh towels, and service our equipment weekly. Our Cleaning Technicians only focus on one thing: cleaning! We provide extensive training, great benefits and some of the best advancement opportunities in the business. Many companies say they take care of their employees...but here at Trilogy, we live up to that commitment. Join our mission to revolutionize the cleaning industry! As a Trilogy team member you will... Use your training to offer the highest quality cleaning experience to our clients Be provided with all of the tools you need to succeed Communicate daily and frequently with your onsite supervisor, in-person, by phone and through our messaging app As a Cleaning Specialist you will stay active Vacuuming, sweeping and mopping floors Cleaning all areas of restrooms and kitchens Wiping and dusting areas in lobbies, conference rooms, offices and cubicle areas Removing trash from large and small bins and load bags into the provided dumpster, must be able to lift up to 50lbs Assisting with client projects Traveling to multiple locations to provide quality results Safely operate company vehicles in compliance with all traffic laws and regulations Load and unload cleaning supplies from the vehicle Perform basic vehicle maintenance, such as checking oil and tire pressure Cleaning Specialist Wages & Benefits Consistent, weekday shifts...no weekend shifts or late night shifts! Starting wage is $18.00 - $20.00 per hour Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium Paid time-off, with additional days earned each year you work at Trilogy 9 paid holidays Daily opportunities to earn bonusesup to $100 per month! You may be a good fit at Trilogy if you... Want to deliver an exceptional cleaning experience to our clients Are naturally curious and willing to learn new ways of doing things Are excited about communicating openly with your supervisors about your progress, needs and concerns Can see yourself occasionally interacting with clients, upholding professionalism at all times Thrive with routine but can also remain calm during unanticipated situations Additionally, its preferred if you have... A smartphone Availability to work occasional overtime Reliable transportation with a excellent driving record Interested in advancement? This role is more than just a job. We strongly believe in providing you a path to thrive as a Cleaning Technician and to grow within our company if youre interested. Here is what a typical advancement path looks like: Cleaning Technician >> Cleaning Specialist >> Lead >> Supervisor For more information: About Trilogy -- trilogycorporate.com Facebook -- ******************************************
    $18-20 hourly 21d ago
  • Entry Level Mortgage Call Center

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Agent job in Pontiac, MI

    Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. This position is fully on-site at our state of the art campus in Pontiac, MI. Training for this role will begin on February 9th, 2026. WHAT YOU WILL BE DOING * Accepting incoming calls from all clients * Making outbound calls to clients * Responding to emails from clients * Working various reports as assigned * Aiding and overseeing our sub-servicer * Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: * 1+ years experience in customer service * Excellent customer service and communication skills * Strong analytical skills * Proficiency in Excel, including vlookups, formulas and PivotTables * Proficiency in MS Office * Self-motivated with a strong work ethic * Comfortable in a fast-moving environment * Ability to multitask and adapt * Positive attitude and willingness to learn * High school diploma or equivalent * Onsite, full-time attendance Nice to Have Qualifications: * 1+ years experience in mortgage servicing * Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $30k-36k yearly est. Auto-Apply 1d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Roseville, MI

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1014125BR Location Number 000407 Gratiot MI Store Address 30701 Gratiot Ave$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 14d ago
  • Front Desk Agent - Full Time

    Arbor Lodging 3.5company rating

    Agent job in Troy, MI

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $27k-33k yearly est. 60d+ ago
  • Travel and Expense Coordinator

    Confidential Company-Novi, Mi 4.2company rating

    Agent job in Novi, MI

    Job Description The Travel and Expense Coordinator would assist with the coordination of domestic and international travel arrangements for all team members as needed. Additionally, the Travel and Expense Coordinator would monitor and manage expense reports and assist the accounting team with various tasks as assigned. Essential Functions The duties listed below are the specific duties and tasks that someone in this position must accomplish (i.e. why the job exists.) These are the core responsibilities of the position that cannot be modified or eliminated. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position. Assist in the coordination of domestic and international travel arrangements for the entire organization, consisting of both routine and complex travel. Work globally with multiple locations to coordinate travel arrangements and any other tasks as needed. Review and approve expense reports, including but not limited to; monitoring travel policy compliance, requesting reimbursement for unapproved expenses, and monitor submission status and follow-up on any missing or late reports. Assist with current and new employee training regarding any travel- and expense-related policies, procedures, and protocols. Assist with reservations and scheduling required maintenance for company vehicles. Perform any other miscellaneous travel- and expense-related tasks assigned by management. Assist the Accounting Manager, Controller, and other accounting team members as assigned by management. Maintain and ensure the highest level of confidentiality. Ability to travel up to 10% and work overtime to meet operational deadlines as assigned by management. Other duties as assigned by management. Education and Experience High School Diploma or equivalent required Minimum of two (2) years of experience coordinating and processing travel arrangements One (1) year of experience with Concur required Ability to maintain confidentiality regarding employee situations In depth knowledge of North America and Italy geography and/or ability to understand distances between points of travel Knowledge, Skills, and Abilities Highly proficient in MS Office, including Word, Excel, PowerPoint, and Outlook. Highly organized; thorough and efficient; methodical and detailed worker. Able to work independently and effectively with minimal supervision. Ability to create, maintain, and manage a project plan. Ability to understand and meet deadlines and goals. Ability to work in a fast-paced environment. Excellent verbal and written communication skills. Must be able to effectively listen, understand, and analyze problems. Excellent time management skills. Able to meet deadlines and communicate deadlines to other team members. Able to effectively work with all levels of team members. Fluent in Italian (preferred). Licensing/Certifications A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years. Equipment, Machinery, Tools, and Vehicles Used General office equipment, including computers, printers, fax machines and telephones Physical Demands The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifteen (15) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines and constant interruptions; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The incumbent works primarily in an office environment. This position is not a remote or hybrid position. The position requires only occasional travel, up to 10%, for training or similar activities. Travel may be domestic or international as required by management. Reporting Relationships This position reports to the Chief Financial Officer Supervisory Responsibility None We are an Equal Employment Opportunity (“EEO”) Employer. If you need assistance or an accommodation with completing the application, you may contact us at **************.
    $26k-36k yearly est. 10d ago
  • Rental Car Agent

    Ray Laethem Motor Village 4.1company rating

    Agent job in Detroit, MI

    Ray Laethem Dealership is seeking a full-time Rental Car Agent. In this role, you will assist customers with vehicle rentals, reservations, and returns while providing excellent customer service in a fast-paced environment. Key Responsibilities: Greet customers and assist with rental reservations and agreements Explain rental terms, insurance options, and vehicle features Inspect vehicles before and after rentals for damage and cleanliness Answer customer questions and resolve issues professionally Maintain accurate records and follow company procedures Qualifications: Strong customer service and communication skills Strong computer proficiency Valid Driver's License with a good driving record Personal Auto Insurance Ability to multi-task in a fast-paced setting Experience in the rental car or automotive industry (preferred but not required) Benefits: Competitive pay based on experience Health, dental and vision insurance 401K Paid time off and paid holidays Opportunities for advancement Schedule Monday-Friday
    $30k-36k yearly est. Auto-Apply 28d ago
  • Real Estate Agent

    Howard Hanna Real Estate Services 4.1company rating

    Agent job in Ann Arbor, MI

    A career in real estate with Howard Hanna offers limitless opportunities. Our Sales Associates have different reasons for pursuing a career with us, but they all have one thing in common: they love being affiliated with the market leader and a forward-thinking real estate firm, focused on enhancing each individual's personal success. Job Description 4th largest Real Estate Broker in the U.S. seeking highly motivated, outgoing and extroverted individuals interested in a fast paced, full-time Real Estate career to join our team in Ann Arbor. No sales experience necessary. This is a 100% COMMISSION Based Income Career. Follow this link to take a FREE 10 minute Real Estate Career Assessment: ************************ At Howard Hanna, our professional full-time sales associates are our greatest assets. We train continuously, market aggressively, and reward generously. We have some of the most innovative programs that no other brokerages in our area offer such as: FREE Agent Websites Enhanced Realtor.com Agent Profiles Non-competing Sales Managers who are DEVOTED to YOUR success NO desk fees or franchise fees FREE ongoing training Exclusive 100% Money Back Guarantee Program for Buyers and Sellers Buy Before You Sell Program Apartment Dwellers Trade-In Program Full administrative support Competitive commission splits Incentive based programs as an added benefit to being part of the Howard Hanna Team: Hanna Mobiles - we pay you to drive through a monthly car allowance Hanna Travel -- All expense paid vacations Income Advantage -- Guaranteed monthly income Secure Advantage Program that offers Health, Dental, and Vision insurance options, life and short term disability insurance and estate, retirement and college fund programs. Qualifications Follow this link to take a FREE 10 minute Real Estate Career Assessment: ************************ The sky is the limit for your income, however, in order to be successful... Candidates must... Be fully licensed or are willing to take classes to get your Real Estate License Be able to attend weekly training and meetings Be Driven and have a "go-getter" mentality Have impeccable customer service skills Have strong communication skills - written and verbal Have a moderate level of internet and data management competency Have a laptop and some computer literacy skills Be able to work with and respond to clients promptly Be honest, reliable, and ethical Have the ability to work independently and be self-motivated Enjoy making a difference in people's lives Enjoy volunteering in the community Enjoy participating in active marketing initiatives Be able to manage a high volume of closings Have finances set aside to pay any fees associated with obtaining an maintaining real estate license - this is 100% COMMISSION BASED INCOME Be hardworking, have ability to multi-task, prioritize and strong attention to detail Have reliable transportation Be able to dress for success Take the free career assessment at the link above, and then call us at ************ for more information about this awarding career. Additional Information All information will be kept confidential according to EEO guidelines
    $93k-116k yearly est. 60d+ ago
  • Traveling Cleaning Specialist (7:30 AM-5:30 PM)

    Trilogy Corporate Services

    Agent job in Brighton, MI

    Cleaning Specialist (Traveling) Field Operations Brighton, MI ************************ Love Your Career: Why You Should Join Trilogy's Team Shift: 7:30am - 5:30pm Monday, Tuesday, Thursday, Friday - 4 Day work week! With overtime opportunities. Full-Time Who is Trilogy? Wherever Trilogy works, outstanding Cleaning Technicians are on the job. Trilogy is a corporate cleaning service like you've never seen before. We recognized that the cleaning industry is long overdue for a makeover. So we decided to bring a fresh perspective, new ideas and better solutions to the table. Our Approach We only clean high-end office buildings and branches. All of our shifts are during daytime hours. We created our own software, redesigned our cleaning carts, and have the most advanced fleet of equipment imaginable. Our management team has one goal: to support our team members so that our clients are happy. We don't clean with grimy mop buckets or worn-out vacuum cleaners. We stock the supply closets with pre-mixed products and fresh towels, and service our equipment weekly. Our Cleaning Technicians only focus on one thing: cleaning! We provide extensive training, great benefits and some of the best advancement opportunities in the business. Many companies say they take care of their employees...but here at Trilogy, we live up to that commitment. Join our mission to revolutionize the cleaning industry! As a Trilogy team member you will... Use your training to offer the highest quality cleaning experience to our clients Be provided with all of the tools you need to succeed Communicate daily and frequently with your onsite supervisor, in-person, by phone and through our messaging app As a Cleaning Specialist you will stay active… Vacuuming, sweeping and mopping floors Cleaning all areas of restrooms and kitchens Wiping and dusting areas in lobbies, conference rooms, offices and cubicle areas Removing trash from large and small bins and load bags into the provided dumpster, must be able to lift up to 50lbs Assisting with client projects Traveling to multiple locations to provide quality results Safely operate company vehicles in compliance with all traffic laws and regulations Load and unload cleaning supplies from the vehicle Perform basic vehicle maintenance, such as checking oil and tire pressure Cleaning Specialist Wages & Benefits Consistent, weekday shifts...no weekend shifts or late night shifts! Starting wage is $18.00 - $20.00 per hour Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium Paid time-off, with additional days earned each year you work at Trilogy 9 paid holidays Daily opportunities to earn bonuses…up to $100 per month! You may be a good fit at Trilogy if you... Want to deliver an exceptional cleaning experience to our clients Are naturally curious and willing to learn new ways of doing things Are excited about communicating openly with your supervisors about your progress, needs and concerns Can see yourself occasionally interacting with clients, upholding professionalism at all times Thrive with routine but can also remain calm during unanticipated situations Additionally, it's preferred if you have... A smartphone Availability to work occasional overtime Reliable transportation with a excellent driving record Interested in advancement? This role is more than just a job. We strongly believe in providing you a path to thrive as a Cleaning Technician and to grow within our company if you're interested. Here is what a typical advancement path looks like: Cleaning Technician >> Cleaning Specialist >> Lead >> Supervisor For more information: About Trilogy -- trilogycorporate.com Facebook -- ******************************************
    $18-20 hourly 60d+ ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Utica, MI

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1014002BR Location Number 000402 Utica MI Store Address 45520 Utica Park Blvd$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 6d ago

Learn more about agent jobs

How much does an agent earn in Clinton, MI?

The average agent in Clinton, MI earns between $21,000 and $91,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Clinton, MI

$44,000

What are the biggest employers of Agents in Clinton, MI?

The biggest employers of Agents in Clinton, MI are:
  1. Alcar Recovery, LLC
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