We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months - Contract-to-Hire
💲 Pay: $21.00-$22.00/hour
Are you an experienced call center or customer service professional with an interest in financial services?
We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, problem-solving, and organizational skills
Ability to navigate account systems and follow established procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Be Doing:
Handle inbound client calls regarding account-related inquiries
Deliver accurate, timely, and professional customer support
Troubleshoot and resolve issues efficiently
Maintain detailed and accurate documentation of all interactions
Meet and exceed individual and team performance metrics
🌟 Why Join Us?
Gain experience with a well-known financial institution
Structured onboarding and ongoing training
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to continue growing your customer service career in financial services.
$21-22 hourly 1d ago
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Financial Advisor / Insurance Advisor
Farm Bureau Financial Services 4.5
Agent job in Sandy, UT
Financial Advisor / Insurance Agent - Make a Meaningful Career Move
📍 Sandy, UT | 🏢 Onsite | 💼 Independent Contractor
Industry: Insurance, Financial Services | Focus: Sales, Business Development
Are you ready to take control of your future, grow your income, and make a real impact in your community?
Whether you're changing careers, re-entering the workforce, or simply looking for more freedom, flexibility, and fulfillment, this opportunity with Farm Bureau Financial Services could be the perfect fit.
🔑 What This Career Offers You:
Build Your Own Business - You're in charge of your success, with the freedom to grow at your own pace.
Make a Difference - Help individuals and families protect what matters most to them.
Unlimited Earning Potential - Commission-based income with base bonuses, incentives, and travel opportunities.
Ongoing Training & Mentorship - We invest in your success from day one, with coaches, managers, and marketing support.
🧭 What You'll Be Doing:
Meet with clients to understand their insurance and financial needs
Offer personalized solutions and long-term financial strategies
Manage existing policies, process renewals, and assist with claims
Market your services through social media, phone calls, and community outreach
Keep accurate business records and oversee daily operations
Stay current on industry products, regulations, and compliance
💡 Is This Role Right for You?
We're looking for someone who:
Wants to build something of their own with a respected brand behind them
Has a passion for helping others and being involved in their community
Is driven, self-motivated, and goal-oriented
Enjoys solving problems and creating customized solutions
Brings strong communication and people skills
Has leadership potential or interest in managing a team
(Bonus) Has experience or interest in agriculture, finance, or sales
✅ Qualifications:
Entrepreneurial mindset and desire to operate your own business
Ability to plan, prioritize, and manage time effectively
Comfortable working independently and building client relationships
Willingness to obtain insurance and financial licenses (with our support)
💰 Compensation & Perks:
Commission-based earnings with base bonus
Incentive travel and cash bonuses
Marketing and sales support
Licensing assistance and onboarding training
🚀 Ready to Make a Career Change That Matters?
If you're looking for a fresh start with real growth potential, the opportunity to be your own boss, and a career that helps people every day - let's talk.
$43k-60k yearly est. 1d ago
French and English Bilingual Customer Support Agent
Stampin Up Inc. 3.7
Agent job in Riverton, UT
Be Part of What's Next
Stampin' Up! is in an exciting season of transformation-and we're looking for people who are energized by change, not intimidated by it. If you're a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we're looking for.
Between supporting our global sales force (our beloved “demonstrators”) and creating the world's best stamps, ink, and paper, we believe in showing up for people-our customers and each other-while building what's next together.
Sound like your kind of challenge? Keep reading.
Why You'll Love It Here
Wicked-awesome benefits package (seriously, compare it)
Friday dress code every day (hello, jeans)
Extreme crafting experiences (optional, but fun!)
Generous paid time off (work/life balance matters
Tuition assistance & 401(k) with company match
Our Contact Center, Reimagined
No cold calling. No sales quotas. No weekends.
Just meaningful conversations, real problem-solving, and the space to focus on what matters most-delivering exceptional service while maintaining a healthy work/life balance.
What You'll Do
Live our core values: caring about people first, acting with courage, bettering our best, and owning it
Create positive, empowering experiences in every interaction
Resolve demonstrator concerns with empathy, integrity, and accountability
Provide friendly, professional support on inbound contacts while meeting productivity and quality standard
Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan
Jump in to support special projects and company initiatives as we continue to evolve
Shifts Available
We're hiring for closing shift:
Full-Time:
10:30am-7:00pm (two 15-minute breaks + 30-minute lunch)
What You Bring
High school diploma or equivalent
Comfort with technology (computers, software, phone systems)
Strong verbal and written communication skills with fluency in both English and French
Ability to sit for extended periods
Previous call center or customer service experience preferred
A positive attitude, adaptability, and a genuine desire to help others
Pay: $18.75/hour
Apply today and be part of a team building the future together.
Requirements:
$18.8 hourly 21d ago
Real Estate Agent -- Quick Interview Process
Carpenter Realtors-In 4.1
Agent job in Taylorsville, UT
Real Estate is one of the most exciting industries to work in right now. We are looking for bright, dynamic, and creative Real Estate Agents to join our team. The process of selling and buying a home can be a complicated and intimidating process, so clients depend on the expertise of a Real Estate Agent to get their home ready to sell for a good price and to find the best home to meet their needs. This position requires ambitious, communicative and creative Real Estate Agents who have stellar customer service skills.
To fulfill this role as a Real Estate Agent, you will need to be a self-motivated individual who thrives under pressure. There is a lot of flexibility in the real estate industry, so you'll also be able to work independently to fulfill your duties and meet clients' needs. Real Estate Agents need a loyal client roster in order to thrive, so excellent customer service is essential. If you possess those traits, then we want you on our team as soon as possible. We ensure that our application and interview process are as simple and quick as possible.
Compensation for Real Estate Agents is commission-based. This means that the more property you buy and sell, the more income you will earn. Real estate is booming right now, so this is a great time to get involved in this industry. Many agents make over $100,000 a year.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
In this role, you will...
* Help clients get their home ready for sale and give advice on how to make it show-ready and marketable
* Be familiar with the local real estate market and stay updated on recent property sales
* Advertise your real estate services to the local community
* Guide clients through the process of reaching mutual acceptance and drafting home sales and purchasing contracts
* Show homes to clients through tours and open houses
* Regularly communicate with current and past clients to make sure their real estate needs are being met
* Attend home showings and open houses
* Come up with creative ideas for making your real estate portfolio stand out in the local market
As a broker, we will...
* Provide a flexible and supportive work environment that offers a healthy work/life balance
* Walk you through the real estate licensing process
* Provide training and career development resources to help you better your career
* Offer competitive commission rates and offer you financial security
About Carpenter Realtors
With 34 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding.
Working Here
At Carpenter Realtors, we treat our agents like partners. Our offerings cover training, management support, competitive compensation, the latest tech offerings, international relocation services, exclusive multi-media advertising for your listings and personal promotion, flexible lead management offerings and complete market coverage. We sell more Indianapolis and central Indiana homes because we provide our associates with more technology, more marketing support and greater competitive advantages.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Qualities
$100k yearly 60d+ ago
Customer Success Rep C
Simco Electronics 4.1
Agent job in Draper, UT
Job Description
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
$43k-58k yearly est. 31d ago
Airport Customer Service Agent (NK Part Time)
GAT 3.8
Agent job in Salt Lake City, UT
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$27k-33k yearly est. 10d ago
Customer Support Agent
Squeeze Media Group LLC
Agent job in Orem, UT
Job DescriptionDescription:
We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in OremUT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career-whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love.
What will you do?
Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in
Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes)
Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in
Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers - and don't worry, in our organization, we teach you all you need to know through our training process
“What's in it for me?”
$12/hr base + uncapped commissions. The average pay is between $18-$20. Top earners make $25+
Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies
Flexible scheduling
PTO available
401(k)
Daily, weekly, and quarterly spiffs and bonuses
6 major holidays off
Health insurance/HSA option, Dental, and Vision for full-time employees
Gain real-world experience and grow your career with us
Internal leadership opportunities due to our massive growth
Are you a fit?
We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture:
Minimum Qualifications:
High school diploma or equivalent completed
Must complete a successful background check
Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week)
Hour of operation: Monday through Friday, 8am-6pm MST
Must work 4-hour shifts at minimum, and be able to work 5 days a week
Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks
Ability to meet consistent attendance requirements
Preferred Qualifications:
Previous experience in any sales/support setting
The desire to be part of a fast-growing company
Positive attitude and outlook - be a force for good in our culture
Hard-working, self-motivated, eager to learn
*************************************
**********************
********************************************************** ******************************************
Apply to learn more about this amazing opportunity at Squeeze!
Requirements:
$18-20 hourly 21d ago
Commercial Insurance Sales Producer
Heffernan 4.0
Agent job in West Valley City, UT
Objective:
The Commercial Insurance Sales Producer will cold call and network with industry professionals, both internally and externally, to generate interest in our insurance products to help grow the Heffernan brand! They will work closely with the company sales team to cross-sell our services to existing clients as well as prospect for new clients outside of HIB. The ideal candidate would be a determined self-starter with a strong work ethic.
Responsibilities Include:
Engage with and generate a steady flow of qualified prospects from own leads and company supplied referrals
Support clients and partner with them when selecting and designing their insurance product needs
Call on to educate and suggest additions or enhancements to existing insurance programs
Meet with existing clients to perform annual reviews of current insurance offering
Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information
Work closely with Account Management team to offer quality day to day service to client
Attend industry networking events, trade shows and conventions
Track all sales activity using Huddle
Attend sales meetings, both locally and nationally as necessary
Attend ongoing industry continuing education courses to improve technical knowledge
Develop long-term relationships with clients, carriers, and HIB Producers
Special projects and other duties as assigned.
Requirements:
5+ years of relevant industry experience preferred.
Established clientele preferred.
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Strong analytical and problem-solving skills
Thorough understanding of equipment, product, industry, and/or services provided to clients.
High School graduate required.
Excellent communication skills, both verbal and written
Must be highly organized.
Must be a team player and enjoy a team-based work environment.
Must be proficient in MS Office, notably Outlook, PowerPoint, Excel
Must embody the Heffernan Habits as illustrated herein.
Compensation:
The base salary range for this position is $100,000.00 to 150,000.00. The offer will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role will be eligible to participate in a discretionary annual incentive program. Heffernan offers a comprehensive benefits package; more details on which can be found at *****************************************
Heffernan Habits (Expectations):
These are practices that represent our unique culture.
Answer The Phone (And Email):â¯Communication is the foundation of success in life, work, and relationships. It begins with being present and responsive to both clients and colleagues. Listen to what is said and notice what goes unsaid.
Have Fun:â¯Fun is something we don't shy away from, and participation brings us together on many different levels. Take the time to know your colleagues and let barriers fall away. If we are happy and enjoy time together, we will do a better job for our clients and for one another!
Be Respectful:â¯Lend a hand, be kind, and smooth the path. Respect is the cornerstone of developing and maintaining strong relationships. Lead with humility, take ownership of your actions, and ease the way for others. We are in this together as a team, as a family, and as trusted advisors to many.â¯
Do Good:â¯This is our core. We strive to do good for our clients, our community, and our planet.
Celebrate & Value Our Differences:⯓Because You're Different”. It is our differences, when valued and amplified, that allow us to innovate, to learn, to connect, and to stand apart from the rest.
Working Conditions:
Work environment is indoors, sitting at a desk or standing for extended periods of time.
Daily use of computers, keyboard, mouse, headset, printers, and other commonly used office equipment.
This position may require flexibility to work hours outside of a regular schedule.
Ability to travel as necessary
$100k-150k yearly 60d+ ago
Proposal Review Agent
Bright Planet Solar 3.9
Agent job in Provo, UT
BrightOps is currently seeking a Proposal Review Agent!
BrightOps boasts a supportive and team oriented work environment, where your coworkers' knowledge and experience are readily available assets, and everyone you work with is eager to help. If you are driven, detail-oriented and have a willingness to learn, we would love to talk with you!
Responsibilities include but are not limited to:
Reviewing job site analysis data
Generating and sending out revised contracts to our customers
Discussing contracts, policies, options with outside partner sales reps
Managing multiple project queues
Answering emails and calls from partner sales reps
Requirements:
Bi-lingual
Strong customer service skills
Ability to multitask
Ability to work in a team
Quick learner
Friendly
Qualifications
We offer:
health
dental
vision
PTO
paid holidays
friends and family discounts
incentives for greening and improving your life
we offer talented, motivated individuals growth opportunities to realize their potential in leadership roles
We look forward to meeting you!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
$29k-50k yearly est. 10d ago
Utilities Agent
ZEO Energy 3.9
Agent job in Provo, UT
PART TIME or FULL TIME available! About Us:Zeo Energy is a leading, fully integrated residential solar and clean-energy company powering the next generation of renewable solutions across the US. With 20+ years of experience as a trusted national solar energy company, we've built our reputation on quality workmanship, long-term performance, and a customer experience that stays in-house from start to finish - sales, design, installation, service, and support.
Zeo Energy is focused on rapid growth and innovation. As a publicly traded company, we're expanding our footprint and investing into clean-energy technologies. At Zeo Energy, you'll have the opportunity to be part of an industry leader, drive meaningful change in the renewable energy space, and help shape a sustainable future-while growing your career alongside a dynamic, forward-thinking team.
Position Overview:We are seeking a highly motivated Utility Agent to join our dynamic and culture-focused team. As a Utility Agent, you will play a critical role in assisting the customer through the final step of the solar process- submitting all paperwork and documentation required by the local utility company for "NEM" (Net Energy Metering) and “PTO” (Permission To Operate the solar system). You will be responsible for overseeing the utility application process and pushing solar accounts in this step through to completion.
Key Responsibilities:
Project Management:
Submit applications, paperwork, and solar system information to local utility companies
Monitor utility progress and provide solutions to both the customer and utility provider promptly in the event of an issue
Collaborate with cross-functional teams to identify utility requirements and objectives and ensure progress is made on each account
Build and maintain databases of utility information
Customer Communication:
Act as the primary point of contact for customers while in the utility stage of the process
Provide regular project status updates and address customer concerns
Documentation and Reporting:
Maintain accurate project documentation, including applications and NEM/PTO reports
Qualifications:
Experience in the solar or renewable energy industry is preferred but not required
Familiarity with customer service and occasional complaint resolution
Strong communication and interpersonal skills
Capability to work effectively in a collaborative team environment
Ability to navigate websites, application forms, spreadsheets, and customer relationship management software
At this time, no remote work is offered. Work must be done in the office
Why Work at Zeo Energy?
Be part of an innovative team dedicated to renewable energy and sustainability
Opportunities for professional growth and advancement in a growing industry
Competitive pay, benefits, and a supportive work environment
Zeo Energy is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
While performing the duties of this job, the employee is regularly required to talk or listen. Regular periods of sitting or standing may be required by this position. Specific vision abilities required by this job include close vision and ability to adjust focus.
Note:
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
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$29k-50k yearly est. 15d ago
Investment Real Estate Sales Agent
New Western Acquisitions 3.5
Agent job in Salt Lake City, UT
About the Opportunity We're the #1 home buyer in the U.S. and a 3x Glassdoor Best Place to Work. Join a team that's revitalizing neighborhoods, expanding housing supply, and redefining what a sales career can look like. At New Western, you'll start making an impact fast. From day one, you'll learn the business of investment real estate from the inside, how to build a pipeline of investors, and how to close deals.What You'll Do
Prospect and qualify investors through outbound calls, meetings, and networking
Leverage our platform, data, and track record to confidently match investors with properties
Coordinate showings, offers, and closings
Manage multiple transactions at once to ensure smooth processes
Compete and grow in a high-activity, team-driven sales culture
What You'll Gain
Earnings: First-year average $93K | Top 20% $160K+ | Long-term top performers $450K+
Exclusive inventory: Acquisition Agents source the off-market properties you'll sell
Team support: Weekly commission payouts, in-house marketing, and market intelligence
Tech enabled: Proprietary real estate marketplace to connect investors with properties
Learning: In-person coaching and on-demand learning via New Western University
Growth: Top agents often advance into acquisitions roles (~15 months)
Culture: Focused on high performance, teamwork, and fun (see for yourself @NewWestern)
Who Thrives Here
Competitive, coachable, and motivated by performance-based rewards
Comfortable with a 100% commission structure and uncapped upside
Early-career professionals (SDR, automotive, insurance, hospitality, retail) ready to fast-track earnings
Licensed real estate agents, those pursuing a license, or wholesalers
Not yet licensed? We'll connect you to national partner schools for discounted coursework so you can start faster
Why New Western
When you close a deal here, you're not only growing your career-you're also helping to add more homes back into communities and expand opportunities for local buyers.
You'll find a fun, in-office culture with leaderboards, recognition, and support to push you further, faster.
Ready to Build Your Career?
Your next chapter starts here. Visit lifeatnewwestern.com to learn more and apply today.Real estate license (or willingness to obtain) required.
#LI-LS1
$82k-116k yearly est. Auto-Apply 60d+ ago
Retail Deposits Servicing Call Center Specialist
Us Tech Solutions 4.4
Agent job in Salt Lake City, UT
**Call Center Specialist - Retail Deposits Servicing** **Salt Lake City, UT** **6 months Contract** **Role:** + Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies and processes. + Answer inquiries from customer, potential customers, financial and institutions, business partners, internal customers and others.
+ Process telephone requests for account information and application processing and communicate results to the customer.
+ Maintain knowledge of comparable and competitor products.
+ Respond to email and written inquiries.
+ Responsible for the maintenance of existing accounts.
+ Must research, analyze, verify, reconcile and perform appropriate account actions in a timely manner in accordance with established servicing guidelines.
+ Individuals in these positions may be focused on one or more of these activities: Financial Adjustments, Status Adjustments, Account Maintenance and Customer Communications.
**Responsibilities:**
+ Customer Service
+ Answers incoming calls
+ Reports Conditions affecting customer satisfaction
+ Performs timely and accurate follow up on account inquiries
+ Provides accurate information on deposit products offered
+ Demonstrates strong problem resolution skills
+ Solid organization and communication skills with a strong attention to detail
+ Escalates reports of exceptional service and complaints
+ Training and Development
+ Completes core corporate training and develop solid knowledge of systems
+ Self-motivation to consistently improve knowledge to advance service capabilities
+ Maintains knowledge of all Retail Servicing policies and procedures
+ Keeps all training documentation organized and remain aware of new information
+ Operates within compliance policies and procedures
+ Processing
+ Account analysis
+ Performs manual research of accounts
+ Records comments clearly
+ Processes and updates deposit applications on system
+ Makes outgoing calls to provide information and clarify questions
+ Ensures updates to the database are complete and accurate
+ Proficient in all systems necessary to provide effective customer service
+ Other Job Functions
+ Other duties as assigned
+ Assist in other business areas as needed
+ Accurately track all work completed
+ Individual/Time Management
+ Meet or exceed department standards for productivity and quality
+ Demonstrate flexibility and team-oriented attitude to support the business (overtime, travel, etc.)
+ Identify system issues and process improvements
**Experience Required**
+ Some banking experience or a customer service background
+ Excellent knowledge of multiple business area processes and procedures
+ Excellent knowledge of applicable department systems
+ Demonstrated ability to manage multiple priorities in a time-sensitive environment
+ Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
+ Familiarity with Microsoft applications with emphasis on Word/Excel
+ Excellent oral/written communication skills
+ Excellent data entry skills
+ Proven ability to consistently meet individual/team/department goals
+ Has developed specialized skills or is multi-skilled through job-related training
+ Takes a broad perspective to problems and identifies new, less obvious solutions
+ Completes work with a limited degree of supervision
+ Proven ability to meet strict attendance guidelines
**Education:**
High School Diploma or Equivalent
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$28k-33k yearly est. 12d ago
Customer Success Development Representative (CSDR)
Connecteam
Agent job in Salt Lake City, UT
Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees.
Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.
About the Role
As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase.
This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam.
What You'll Do
Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session
Manage your pipeline in HubSpot CRM, keeping records accurate and up to date
Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation
Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs
Follow a structured outreach and call script while confidently handling basic questions and objections
Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs
Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team.
What You'll Bring
High motivation, strong work ethic, and a willingness to learn
Comfort speaking with customers over the phone and building rapport
Strong communication skills and the ability to follow a script while sounding natural and confident
Ability to understand customer needs and explain the value of onboarding in a clear, friendly way
Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM
A quick learner who thrives in a fast-paced startup environment
Resilience and adaptability when handling objections or unresponsive customers
No prior SaaS or sales experience required, we'll got you!
Comfortable working US business hours: Monday-Friday, remotely - MUST
Joining Connecteam Is The Smart Move
We build our people up. Every team member is treated as a long-term investment, with ongoing training and development.
We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively.
We get the job done. We're passionate, driven, and focused on delivering real value to our customers.
We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course).
Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive.
Benefits:
Medical, dental, vision coverage
Paid time off for vacation, sick days.
401k
Salary:
$60,000 USD
$60k yearly Auto-Apply 6d ago
Outbound Sales Agent
Cyprus Credit Union 3.7
Agent job in West Jordan, UT
We are hiring an Outbound Sales Agent. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As an Outbound Sales Agent you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. We also offer both our part-time and full-time employees the following comprehensive benefits:
Health, dental, life, and vison insurance plans
401k and retirement savings plan
12 paid holidays
Paid day off for your birthday
PTO that will start accumulating on day one
Earn additional PTO when you volunteer in the community
Competitive tuition reimbursement
Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate now to start your future with Cyprus!
A DAY IN THE LIFE AS AN OUTBOUND SALES AGENT
The Outbound Sales Agent at Cyprus Credit Union is responsible for promoting credit union products as a professional inside sales representative. The primary focus is on making outbound phone calls to existing members to refinance loans from other financial institutions, with the aim of making Cyprus CU their primary financial institution. This role includes contacting members who have recently received loans from Cyprus CU, ensuring customer satisfaction, promoting insurance products (GAP), and providing valuable recommendations to management for product development, pricing, and sales projections. This position will be responsible for Performing the following duties:
Conduct outbound phone calls to prospective members, with leads provided from recent loan recipients.
Prospect for new accounts and explore opportunities to grow existing ones.
Develop member relationships through regular phone calls and lead follow-ups.
Track sales deals, meet quotas, and achieve sales goals.
Ensure timely delivery of products.
Maintain positive relationships with members through phone contact.
Gather member feedback to improve products and services.
Resolve member requests, complaints, and issues.
Promote goodwill and uphold a positive image of the credit union.
Set sales goals in alignment with company objectives and monitor progress.
EDUCATION
High school diploma or equivalent.
REQUIRED KNOWLEDGE
Knowledge of company products and services.
Understanding of product positioning and competitive conditions.
Knowledge of inside sales strategies and techniques.
EXPERIENCE REQUIRED
Previous sales experience helpful.
SKILLS/ABILITIES
Strong interpersonal and public relations skills. Excellent sales abilities.
Well organized. Problem solving abilities. Able to use computer tracking system.
READY TO JOIN OUR TEAM
If you feel that you would be a great addition to our team and meet the qualifications, then please apply on the system in front of you. We understand that your time is valuable and we won't put you through a long drawn out process. We look forward to meeting you!
$50k-79k yearly est. 4d ago
Travel Demand Forecasting Specialist
Fehr & Peers 4.2
Agent job in Salt Lake City, UT
Job DescriptionJoin Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities
Manage projects overseeing staff, deliverables, budget, and schedule
Develop high-quality staff and client relationships
Mentor and develop forecasting staff through projects and trainings
Analyze and solve complex transportation planning or engineering problems dealing with all travel modes
Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis
Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models
Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets
Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers
Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project
Participate in travel forecasting research through our Forecasting discipline group
Prepare papers and presentations for technical conferences
Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities
Qualifications
3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC)
Master's or bachelor's degree in transportation, civil engineering, or related major
Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills
Ability to delegate work, manage small teams and oversee budgets
Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques
Experience with big data for transportation analysis (Replica and StreetLight preferred)
Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas
Ability to translate the results of complex analysis to clients in appealing and intuitive ways
Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS
Placement within the stated pay range will be determined based upon education, experience, and qualifications.Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more.
Full information about the benefits we offer can be found by visiting our careers page.
EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$44k-59k yearly est. 11d ago
Customer Success Live-Chat Representative
Simplecitizen 4.2
Agent job in Salt Lake City, UT
Who We Are
SimpleCitizen is a tech-based immigration company with a special focus on helping immigrants and their families with their Immigration journeys; we take innovative technological approaches to provide services that effectively meet their needs. SimpleCitizen has provided immigration support to thousands of immigrants, and their families, even in the midst of rapidly changing immigration policies. Since our founding in 2014, we've built a reputation of doing whatever it takes to help lawful immigrants to the United States obtain Permanent Residency, and Citizenship, at a fraction of the cost and time of traditional alternatives, while consistently providing a delightful customer experience evidenced by our world-class net promoter score. In 2020, SimpleCitizen was acquired by Fragomen-an AMLaw 100 law firm and leading immigration legal services provider in the United States and around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance and support. The Fragomen organization has a global footprint with over 50 offices worldwide in more than 170 countries. Fragomen's professionals are recognized as the world's preeminent immigration thought leaders in their respective jurisdictions. Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar immigration industry. We will win because of our uncompromising customer focus and our innovative approach to technology. To achieve this bold mission, we'll need the help of the best people in all aspects of our business.
What we're looking for:
We're seeking a dedicated, compassionate, and resourceful Customer Live Chat Representative to join our team. In this position, you will play an important role in helping to convert interested leads into customers and guiding current customers through navigating our innovative immigration form software. In addition to guiding customers through the customer experience, you are also tasked with helping our customers locate the legal information they need to accurately complete their immigration applications.
Responsibilities:
Act as the first point of contact for many SimpleCitizen customers;
Provide prompt, courteous, and accurate live chat support to customers using SimpleCitizen's software to self-generate their immigration applications;
Help customers navigate government websites to locate information that they can rely on while using our platform to draft their immigration paperwork;
Answer customer inquiries regarding immigration requirements, procedures, and documentation in a compliant way;
Aid potential customers in understanding how SimpleCitizen works, aligning their needs with potential solutions offered by the company;
Help convert potential leads into customers by providing adequate information to help customers make purchasing decisions;
Schedule phone and video call appointments with potential customers for senior members of the team;
Troubleshoot technical issues related to the software and escalate complex issues to the appropriate parties;
Maintain detailed and accurate records of customer interactions and transactions; and
Contribute to the company's desire to continuously improve our services and software platform for the benefit of our customers and stakeholders.
Qualifications and Skills:
Very strong communication skills (both written and verbal).
Spanish or Chinese language proficiency is a plus.
Proficiency in using computers and navigating software applications
Experience with VoIP phone systems, Google Suite, and Microsoft products are a plus.
Ability to multitask and work efficiently in a fast-paced environment.
Compassionate and patient demeanor with a genuine desire to help others.
Previous experience in customer service or a similar role (preferred, but not required)
Previous account executive and/or inbound sales experience (preferred, but not required)
Knowledge of immigration procedures and forms (preferred, but not required - training will be provided).
Benefits:
Competitive salary: $50,000 - $55,000 per year
Eligibility for quarterly bonuses based on performance, after probationary period
Unlimited PTO
Up to 14 Weeks Parental Leave
Full Medical, Vision, Dental Benefits
Hybrid work arrangements available, after probationary period
Growth-Centered Work Environment
$50k-55k yearly 60d+ ago
REO/Foreclosure Listing Agent
Adrian Petrila Team
Agent job in Salt Lake City, UT
Job Description
REO / Foreclosure Real Estate Listing Agent - Exclusive Opportunities with the {{team_name}}
Are you an accomplished agent poised to excel in the REO and foreclosure market? Or a seasoned real estate professional eager to venture into one of the industry's most reliable, high-volume sectors?
At {{team_name}}, we are in a remarkable position - having successfully placed over 1,400 REO listings with our agents over the past year, and our pipeline continues to expand. Our current agents are at capacity, and we are seeking additional qualified listing agents to manage the incoming inventory.
We maintain exclusive partnerships with several national asset managers, ensuring that listings are directly assigned to our team's agents. This is not a competitive lead environment - these are direct assignments, ready for you to list, market, and sell.
Why Join {{team_name}}?
Consistent, High-Volume Listings - Eliminate cold calling and endless prospecting. We provide a steady stream of REO/foreclosure listings from our exclusive asset manager partners.
Comprehensive Support - We manage the backend: marketing, transaction coordination, and compliance, allowing you to focus on sales.
Proven REO Systems & Training - From BPOs to cash-for-keys, occupancy checks, and lender-required repairs, we guide you through our streamlined processes.
Accelerated Payment - Our optimized REO workflow enables you to move assets swiftly and close more deals each month.
Your Responsibilities
List and market assigned REO and foreclosure properties in accordance with client requirements.
Complete BPOs, occupancy checks, and property condition reports.
Coordinate lender-approved repairs and manage vendor relationships.
Facilitate property access for inspections, appraisals, and showings.
Negotiate offers in compliance with asset manager instructions.
Maintain accurate, timely communication with clients and asset managers.
The Ideal Candidate
REO / Foreclosure Experience Preferred - Experience with asset managers, banks, or government agencies is advantageous.
Experienced Agents Considered - We offer REO-specific training for those with a strong sales track record.
Tech-savvy and comfortable using multiple platforms for task management and reporting.
Organized, deadline-driven, and detail-oriented.
Licensed Real Estate Agent (required).
Why This Opportunity Stands Out
While other agents are pursuing cold leads, you will be provided with sellable inventory from the start. Our exclusive relationships ensure you are not competing with other agents in the MLS for the same listings - you are managing assets directly assigned to you.
We are seeking a select group of motivated agents who can handle high-volume listings, adhere to proven processes, and deliver exceptional results for our asset manager partners.
If you are ready to engage with a steady stream of REO business backed by one of the most productive REO teams in the country, apply today to secure your position before our available slots are filled.
Job Type:
Full-time
Pay:
$48,226.91 - $196,492.21 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
$22k-42k yearly est. 21d ago
Claims & Customer Solutions Representative, 2 Year
Deseret Mutual Benefits Administrators
Agent job in Salt Lake City, UT
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies owned or affiliated with The Church of Jesus Christ of Latter-day Saints. The Missionary Medical department is hiring a two-year Claims & Customer Solutions Representative.
Join a mission-driven team that ensures missionaries and their families receive timely, accurate healthcare support. You'll combine compassionate service with precise claims work to protect participants from administrative burdens and keep care moving. You'll make thoughtful decisions on complex issues, with leadership guidance available when needed. Accuracy and efficiency are critical to meeting expectations for participants and internal stakeholders.
Responsibilities
* Process medical and dental claims accurately, including appeals and coordination of benefits.
* Resolve billing notices and coordinate care with the Missionary Medical Nurse team.
* Prevent collections activity for missionaries proactively.
* Provide timely, professional support via phone, email, and in person.
* Meet service-level standards for call response and resolution.
* Document thoroughly and communicate clearly with stakeholders.
* Manage plan payments, recoveries, receipts, and posting adjustments.
* Partner with Accounting to identify overpayments and execute recoveries.
* Contribute to special projects and cross-functional initiatives.
Work Environment and Schedule
Hybrid work environment based in Salt Lake Valley with remote flexibility. Team members split time between on-site and home office to support work/life balance and operational needs. Occasional in-person meetings or training may be required.
Minimum Qualifications
* High School Diploma or equivalent
* Advanced knowledge of claims processing and health plan design
* Strong judgment, problem-solving, and communication skills
Preferred:
* Familiarity with IT systems and project management
* Broader healthcare operations knowledge (membership, medical management, provider contracting)
* Professional verbal and written skills
* Alignment with DMBA's mission to support missionaries
What We Offer
* Competitive pay
* Rich medical, vision, and dental benefits with low premiums - one of the top health plans in Utah
* Robust retirement planning: 401(k) company match, 8% Employer Discretionary Retirement Contribution (free money for retirement), life insurance, and onsite financial planners at no cost
* Generous paid leave plan starting day one, your birthday off, additional sick leave, and 12 paid holidays
* Award-winning wellness program with health coaching, ability to earn 3 extra days off annually, fun activities, and an onsite gym
* Tuition reimbursement
* Career development through company-sponsored programs and over 5,000 on-demand online training courses
* Hybrid work schedules available depending on position
* Employee Assistance Program
$33k-51k yearly est. 12d ago
(US PROF. B25 NON-EXE./NON-SHIFT AH TESTING 2) Counselor-Travel Support
American Express 4.8
Agent job in Sandy, UT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Job Description:
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the SLC Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.
It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:
· Welcoming and providing access to our Card Members upon arrival at reception
· Being accountable and taking ownership of the customer's experience from beginning to end
· Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer
· Employing the Customer First philosophy in meeting customers' needs and expectations
· Providing concierge and lifestyle recommendation
· Providing travel consultation and minimal reservation assistance
· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners
Lounge Hours of operation are from 4:45 AM - 11:30 PM MON-SUN. Hours are subject to change due to business need.
Qualifications:
A successful candidate will possess the following qualifications:
· Minimum of 1 year recent experience servicing premium customers
· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)
· Passion for servicing customers with proactive solutions
· Exceptional communication skills, delighting the customer with every single interaction
· The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do
· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment
· Ability to utilize and switch from multiple technology platforms with ease
· Adapt to an ever changing environment and being resilient
· Ability to work flexible shifts including nights, weekends, and holidays is essential
· Light to moderate lifting may be required for certain job tasks
Compliance Language
Salary Range: $20.00 to $22.12 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$20-22.1 hourly Auto-Apply 36d ago
Customer Service Agent
Complete Family Protection
Agent job in Lehi, UT
Job Description
We're looking for a motivated and detail-driven Sales Support Representative to join our team. In this role, you'll play a key part in delivering outstanding customer service and supporting our sales team in reaching their goals. Your main focus will be on retaining existing customers and identifying opportunities for cross-selling, while also generating valuable referrals for the sales team. This position is primarily phone-based, interacting directly with customers. If you are confident, personable, and comfortable engaging with customers over the phone, you will excel in this role.
Company Vision Statement
To become the most sought-after employer on our path to becoming the highest and most-efficient producing inside sales organization in our industry.
Mission Statement
To help our clients prepare for future financial hardship in the nicest way possible.
Core Values
Competitive - Never Settle
Humble - Always learning
Hungry - Never Satisfied
Accountable - True Ownership
Driven - Self-Motivated
Leadership - Rise Above
Teamwork - Share and Support
Integrity - Doing Whats Right
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
Onboarding customers by reviewing their new policy details
Saving customers that want to cancel
Fixing issues with customer applications
Participate in training sessions to enhance product knowledge and improve sales techniques.
Requirements
Familiarity with collaboration tools and CRM software is a plus.
Ability to work effectively in a team-oriented environment while managing multiple tasks efficiently.
A proactive approach to problem-solving with a focus on delivering results.