Airline station agent vs transportation clerk

Differences between airline station agent and transportation clerk duties and responsibilities

Airline station agent example responsibilities.

• Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
• Assist TSA with monitoring safety precautions of passengers.
• Develop training programs and train travel agents on AMADEUS airline reservation system.
• Train employees on FAA regulations, security and all polies and procedures of the airline.
• Head of training for aircraft de-icing, equipment fueling, hazardous materials, fire and safety and runway chemical spills.
• Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.
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Transportation clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Apply knowledge of AS400, WMS, and RF systems in maintaining customer orders.
• Process BOL's for inbound and outbound loads.
• Scan and index BOL's into system for Canadian stores.
• Create transportation charges for any new pickups and set them up in the AS400.
• Process daily export shipments via parcel, LTL, and air freight to freight forwarders and direct to overseas customers.
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