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This question is about Rakuten Americas.
No, Rakuten does not drug test employees before they hire or once they are employed with any frequency or consistency. However, while Rakuten does not drug test regularly, it is a drug-free workplace. The company may ask an employee to take a drug test if it suspects that the employee is under the influence while working or their performance is being negatively affected by drugs.
Additionally, while Rakuten does not drug test employees, it may conduct background checks on employees before hiring.

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