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This question is about Rakuten Americas.
Yes, Rakuten does hire felons. While Rakuten often conducts background checks on prospective employees, a prior felony conviction does not automatically disqualify a candidate from employment. The company makes these decisions on a case-by-case basis and considers the type of felony, and length of time since conviction, before making its decision.
While Rakuten is willing to hire candidates who are felons, there is no guarantee they will offer employment to a person with a previous felony conviction. Additionally, certain felony convictions, particularly cyber-crimes, are more likely to disqualify a candidate from employment than others.

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