On-the-job IT training

On-the-job IT training consists of learning about technology, software and applications, internet networks, and security utilized in these areas for a particular company.

IT training may vary from company to company and can also depend on other factors, such as the specific industry the company is in. However, there are certain facets that are universal.

An IT department or team also often trains employees on these critical processes of their company when it has footprints in many different industries. Depending on an individual company's structure, they might have internal IT teams, external IT teams, or even a combination of both.

IT services are utilized in just about every industry, like healthcare, tech, finance, and many, many more. They help businesses run efficiently and effectively and are essential components of most modern companies.

Here are some different examples of specific on-the-job IT training you may receive at a company:

• Cloud services

The cloud is an internet-based platform that companies use to store and access information, data, and programs. This allows employees of a company to access items stored on the cloud from an area other than their company's office, such as at home or any other location with internet access.

In the modern business world, having high-functioning cloud services is a requirement, and IT training in this area is essential to many company employees.

• Backup solutions

An IT department may go over backup solutions to protect against the loss of critical data, information, or programs. This consists of making copies of all of these items and storing them on backup hard drives or other forms of storage. This is a critical service that protects companies against information loss when things like power outages or system failures occur.

There are many different forms of backup solutions, including file backups, desktop backups, and server backups.

• Voice over internet protocol (VoIP)

This is a form of IT training that provides a communication tool for a company. It allows employees to send messages and make calls using the internet rather than a landline phone. This is critical for global companies that employ workers all over the world, streamlining their communication in an efficient and reliable way.

• Security of networks

Network security training helps companies protect their networks from unauthorized access. IT training in this area might include the building of firewalls, installation of virtual private networks or VPNs, installation of antivirus software, and doing regular checkups or scheduled network maintenance.

Companies use email for a variety of purposes. Internal emails may be sent from employee to employee, or external emails may be sent to clients or other relevant parties. They might also use email as a marketing strategy. The degree of importance email services have to most companies can not be overstated.

IT training in this area will revolve around company best practices. IT professionals may also work with marketing departments to help with customer-based or advertising emails that are being sent.

• Monitoring

IT training involving monitoring includes things like a company's network and everything that relates to it, such as internet traffic, company computers, company smartphones, tablets, and other devices that utilize the internet. Monitoring is a way for companies to keep an eye on who accesses a company's data and information.

It also can let them know if certain technology is in need of an update, maintenance, or repairs. Training in this area may let employees know when IT services may need to update devices or specific software programs. This service is essential to making sure a company's employees have the proper technology they need to do their jobs and that it is functioning correctly.

• Remote support

IT training can also involve performing technical support away from the office or work site. They may repair or update technology from a home-based office or anywhere with an internet connection.

Remote IT services can have their advantages, it can often help IT teams to spot problems faster, and address any technical issues more quickly, while also having access to a large number of a company's devices.

Remote support generally leads to quicker repairs and updates, allowing a company's team's work to go on without much interruption time.

• Information reporting

IT departments use their monitoring capabilities and data collection services to provide company-specific reports on info about the company as a whole.

Reports they create include ones that apply to the use of a company's technology, how often it is used, in what ways, and other statistics. This also applies to a company's storage of sensitive and non-sensitive information.

Information reporting performed by IT can show a company how effective its current products and/or services are. Many IT teams at companies utilize software that helps manage and organize project and financial reporting. This service is also used by companies to help them gain a better understanding of their specific business and encourages good decision-making.

• Technical support

This is a major facet of IT services at many companies. IT teams work on technical support and troubleshooting for software, technology-based applications, and other internet-based tools. IT teams often help employees of a company by teaching them how to resolve certain technical issues or guiding them through resolving technical issues.

They might recommend repairs to devices and programs or offer troubleshooting support on a myriad of technical issues.

Having an open line of communication between a company's employees and its IT service department is essential to keeping the operation of their business running smoothly and efficiently.

• Software development

IT training may also involve developing an understanding of a company's software development functions. They may work alongside software developers, engineers, and other computer science professionals to assist in developing software that is critical for a company's needs.

IT teams may also be utilized in this area for specific software projects that involve record-keeping, data collection, or many other technical issues. IT services are also employed in this field to help test software, further its development, and perform maintenance tasks.

• Tech training

IT services are necessary at most modern companies because technology is in a constant state of evolution and development. Since changes to online platforms, software programs, networking systems, and devices can happen often, a company needs a dedicated IT service department or team to help guide the rest of its employees through these changes.

IT services also might just perform technology training for new hires or promoted employees that will have to use software, devices, or online programs that they are not familiar with.

• Tech installations

Many IT service departments perform installation tasks for software or hardware that companies use. In addition, they also participate in troubleshooting software or hardware and facilitating or guiding any necessary maintenance or repairs.

Most of the time, this includes any technology-based equipment a company uses, such as computers, printers, scanners, hard drives, computer software or applications, routers, and modems. These are essential tools most companies need to operate, so it makes sense for a company to have a department dedicated to the installation and maintenance of these items.

IT services might also make recommendations on specific technology for a company that will improve its operations. Installing and maintaining this equipment helps with the overall productivity and performance of a company.