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What is the hiring process at AutoZone?

By Zippia Team - Jun. 16, 2022

The hiring process at AutoZone varies by position and can take several weeks from start to finish. The steps typically include:

  • Online or in-person application form

  • Phone screening

  • In-person or online interview

  • Background check

  • Drug screening (for some locations)

  • Employee orientation

AutoZone has a variety of job opportunities, including:

  • Retail sales

  • Commercial sales

  • Driver

  • Shift supervisor

  • Store management

  • Corporate

  • Distribution

  • Warehouse

  • Field management

  • Field sales

For entry-level positions, be prepared to discuss experience from prior positions or education and how this can transfer into the automotive industry. A basic understanding of automotive parts is preferred for most positions, especially retail and sales.

According to current and former employees, it is very important to be engaged during the interview process. AutoZone is looking for employees who are knowledgeable and passionate about the automotive industry and who are able to provide a "WOW!" to customers.

Possible interview questions for a retail associate position include:

  • "Do you know how to do an oil change? Explain the steps."

  • "How would you handle an upset customer"?

  • "How do you install a car battery"?

  • "Have you done sales in your last position"?

For experienced professionals, be prepared to discuss your previous experience, especially as it relates to retail, sales, and the automotive industry. AutoZone has a variety of positions available in mid-level and upper management.

What is the hiring process at AutoZone?

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