What is the hiring process at Chick Fil A?

Most Chick-fil-A restaurants are owned by franchisees, so the process may vary from location to location. For corporate headquarter or licensing jobs, the process is usually more extensive and may include in-person or Zoom interviews, multiple interview sessions, and online assessments or questionnaires.

During the interviews, be prepared to discuss your previous experiences and ways that you have dealt with adversity. For restaurant positions, place a specific emphasis on your ability to multitask and memorize the ingredients for each of the menu items (acronyms and mnemonics are good ways to do this).

According to current employees, many of the interview questions are personality and experience-based.

Examples may include:

• What is your overall strength?

• Tell me about an obstacle you have faced and how you overcame it.

• What are your weaknesses?

• How do your current work skills apply to this role?

• How would you handle a difficult customer?

Be prepared in advance with answers to these types of questions.

Once your interview process is complete, the next stage in the Chick-fil-A hiring process involves a background check. The background check typically examines your criminal record and may include a reference check.

Upon clearing the background check, you will receive a job offer detailing the position you've been hired for, your salary, and any benefit details. You should read through this carefully and ask any questions you might have before accepting the offer.

The final stage of the hiring process is training. Chick-fil-A prides itself on providing exceptional customer service and quality food items. To ensure this, they have rigorous training programs in place for all new hires. This includes both on-the-job training and e-learning modules that provide detailed knowledge about company policies, work procedures, and the menu. Training also includes learning about the brand's culture and values, which are integral to working at Chick-fil-A.

While the hiring process at Chick-fil-A may seem extensive, it's designed to select candidates who are not only qualified, but also align with the company's values and commitment to excellent service.