What is the hiring process at Cinnabon?

In some cases, particularly for management positions, Cinnabons may require a second interview. However, most Cinnabon restaurants are independent franchises, so the process varies by location.

It is a good idea to be familiar with the menu prior to your interview. Let Cinnabon know that you are serious about the opportunity; be able to describe what a Caramel PecanBon is. Also, be prepared to discuss your previous experiences in your answers.

Expect interview questions related to the company and position. Some example answers to common Cinnabon interview questions include:

• Why do you want to work for Cinnabon?

  • This is a pretty common question. Include what you enjoy about the job (taking care of customers, baking, etc) in your answer.

• How do you define good customer service?

  • If you don't have prior experience, think of a time you received excellent customer service and draw your answer from that experience.

• How would you handle a rude customer?

  • Make sure you stay respectful and professional in responding to this question. Answers like "listen intently to their complaints" or "don't take it personally" will work.

• How do you handle stressful situations?

  • Talk about ways you defuse stressful situations and how you can use these mechanisms to cope with demanding customers or situations.