What is the hiring process at Dunkin Brand Group?

Their restaurant location positions are broken down into four categories:

• Crew Member

• Shift Leader

• Assistant Managers and Managers

• Director of Operations

After applying you are contacted by a hiring manager at the branch you applied at to schedule your interview. This is an in-person interview at a Dunkin Donuts location.

Here are some questions to expect for a Crew Member position at Dunkin Brand Group:

• Do you have food industry, barista, or ice cream experience?

• Describe your customer service abilities and experience.

• How would you deal with an unhappy customer?

• Are you able to multitask in a rush?

Interviews for Shift Leader or Managerial positions contain questions like:

• Describe your leadership experience.

• What do you feel is the biggest challenge when managing a group of co-workers?

• How would you motivate members of your team?

An interview for a Corporate role at the company may contain these questions:

• Name one thing you Dunkin Brand Group can do better.

• Where do you see yourself in five years?

• What is your knowledge of Dunkin Brand Group's operations?

If hired for an entry-level position you may enter a training period depending on the level of skills and experience you bring to the job. This typically lasts a few days to a week.

The length of the hiring process at Dunkin Brand Groups food establishments takes only a week or two. While the hiring for corporate and managing positions may take longer.