What is the hiring process at Guideone Insurance?

Next is a behavioral interview with the Guideone Insurance Human Resources Department. Here you may also be asked scenario-based questions involving co-workers and customers.

After this, you enter the role play phase, where your interviewer acts like a customer making a call to Guideone Insurance; you serve as the Customer Service Representative in the scenario. This assessment is meant to gauge your customer service abilities and ability to deliver Guideone Insurance's customer scripts.

Finally, you are interviewed by a hiring manager who follows up on all things learned in the previous interviews. Here are some questions to expect in your interviews for Guideone Insurance:

• Do you have experience in the insurance industry?

• What do you know about Guideone Insurance's services?

• Do you have experience dealing with customers on the phone?

Guideone Insurance conducts a background check after making a job offer. Once you start working for Guideone Insurance, you may enter a training period, depending on your skill level and knowledge. The manager of your department decides this.