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This question is about assets protection specialist resumes.
What should I put on my resume for a technical support job?
You should put both support as well as customer service experience on your resume for a technical support job. Companies want their technical support specialists to be able to satisfy and resolve customer issues.
Knowing that prospective employers spend very little time looking at each initial application, it is important to begin with a professional summary of skills. This short paragraph should feature both support skills as well as soft skills related to customer service.
When listing work experiences, candidates should include, in addition to specific technical responsibilities that you may have, items such as maintaining a workload that keeps caller backlog down. This will impress employers that you both have the technical ability and the customer service savvy to resolve issues.
Candidates should also create a detailed education section that covers both formal education and any training that has taken place. In an industry that may change constantly, it is important the candidates show their willingness and ability to learn on the job.
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