What skills should a leasing consultant have?

Question

Zippia Team · Accepted Answer

Skills that a leasing consultant should have are those related to working with tenants to find potential properties to rent. This can include taking tenants to view different properties, communicating prices and terms to clients, and negotiating sales and renewals.

Five main skills that every leasing consultant should have:

Communication: First and foremost, a leasing consultant must also be excellent communicators to relay detailed information clearly, as much of their job involves speaking either on the phone or in-person and answering questions.
Time Management: As a leasing consultant, you are required to set up appointments, conduct tours, answer questions, and close on leases.
Sales-Oriented: A leasing consultant uses strong sales skills to aid in the process of closing on leases.
Customer Service: Excellent customer service skills are vital for resolving resident issues. A successful leasing consultant brings a positive attitude to all situations and diligently resolves any resident issues.
Listening: A willingness to listen to what potential residents value in a property is vital to understanding what amenities must be focused on in an appointment or tour.