At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers - helping people discover content, supporting creators, and protecting and respecting everyone's privacy. Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery across the App Store. Our display ads on Apple News and Stocks let advertisers promote their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. Sponsorship integrations and experiences in live sports on Apple TV help advertisers connect with captivated audiences. Everything we do is with the unwavering dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone!
We are looking for an experienced Client Partner with a real passion for B2B sales to join our Strategic Accounts team to help businesses with promotion and discovery of their app or game in the App Store. If you have very strong communication and inter-personal skills, are highly analytical, resourceful, customer focused, team oriented, and have the ability to work independently to meet revenue and business objectives, this could be a great fit!
Strategic selling proficiency working with performance advertisers as well as advertising agencies Excellent communication and presentation skills - both in-person, on video conference, and over-the-phone Strong collaboration skills and able to work in a dynamic, exciting environment You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space with performance type advertisers and agencies Experience with mobile gaming preferred Very professional and positive demeanor Track record of overachievement
5-7 years of experience in performance media sales with at least 2 years experience using a self-serve type platform Deep understanding of the mobile ecosystem In depth comprehension of how advertisers go to market and measure success Bachelors Degree or equivalent experience
$134k-192k yearly est. 43d ago
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Channel Account Executive
Apple Inc. 4.8
Apple Inc. job in Chicago, IL
Imagine what you could do here! The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers.
As a Channel Account Executive, you will be responsible for driving significant revenue growth and capturing market share by developing and driving impactful strategies with one of Apple's key business partners, CDW. You will be a critical link between our partner ecosystem and internal Apple teams, ensuring seamless collaboration and alignment to achieve shared objectives. This role requires a strong understanding of the partner landscape, exceptional communication skills, and a validated ability to get results through influence and leadership. This is an opportunity to accelerate Apple's momentum in the channel across both small-medium business and large enterprise segments for one of the largest Apple resellers in the world and market-leading solutions integrator. This role requires the ability to these things at scale.
Experience or interest in AI, particularly related to on-device and hybrid architectures (including Apple Intelligence, Apple Silicon, and Private Cloud Compute), is highly desirable. Must be a transformative problem solver who is also a doer, with a passion for innovation and excellence. Must be a student of the partner's business, including analysis of public financial information, market share, and customer trends.
Approximately 8 plus years of experience in enterprise sales and/or channel partnerships, getting results. Must have a strong executive presence with the ability to influence partner strategy through data-driven insights. Excellent executive interpersonal skills, both verbal and written. Candidates must demonstrate the ability to provide concrete examples illustrating their experience and proficiency in multiple responsibilities outlined in the job description. Reasonable travel is necessary to support field activity and to build relationships of about 30%.
$91k-143k yearly est. 51d ago
Principal AI Travel UX Designer
Expedia, Inc. 4.7
Chicago, IL job
A global travel company is looking for a Principal User Experience Designer to lead AI-driven design initiatives. The ideal candidate will have over 8 years of experience, expertise in visual design, and proficiency in prototyping tools like Figma. Responsibilities include developing high-impact visual prototypes, enhancing AI interactions, and ensuring user empathy in design. This role offers a competitive salary based in Chicago, with growth potential based on performance and a comprehensive benefits package.
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$75k-100k yearly est. 2d ago
Senior PMM - Travel Ad Platforms & GTM Strategy
Expedia, Inc. 4.7
Chicago, IL job
A leading travel technology company is seeking a Senior Product Marketing Manager to spearhead the go-to-market strategy for advertising solutions. This role focuses on the Vacation Rental business, developing market insights and product positioning while ensuring cross-functional alignment. Ideal candidates have over 8 years in product marketing, particularly in advertising product launches, and demonstrate strong analytical and storytelling skills needed to drive adoption and success across multiple teams.
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$85k-115k yearly est. 5d ago
ML Platform Engineering Manager
United Airlines 4.6
Chicago, IL job
A major airline company is seeking a Senior Machine Learning Engineer in Chicago. This role involves developing software algorithms, leading ML Ops, and creating integrated solutions to optimize performance. Candidates should have a bachelor's in computer science and 4+ years of experience in Python and machine learning workflows. The company offers competitive pay, extensive benefits, and a diverse work environment. If you're eager to innovate and grow your career in technology, apply now.
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$106k-126k yearly est. 5d ago
Sr. Scrum Master/Deliver Lead
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
**Job overview and responsibilities**
Exciting opportunity to be a part of a brand new best-in-class product & engineering team to create the world's best and largest airline. At United Airlines, the Sr.Scrum Master/DeliveryLead is an individual contributor responsible for enabling consistent, predictable delivery for Agile teams supporting customer data, identity, and advertising technology platforms. This role applies standard Agile and SAFe practices, partners closely with Product and Engineering, and ensures delivery commitments are met with transparency and quality. The L4 role emphasizes hands-on execution, team-level accountability, and clear communication, with developing influence across adjacent teams but without enterprise-wide ownership.
· Agile Facilitation:
o Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives
o Drive sprint and iteration delivery by tracking commitments, velocity, capacity, and delivery health, and by ensuring work progresses according to plan.
o Maintain Jira delivery hygiene by managing boards, workflows, dashboards, and reporting to provide accurate and transparent delivery status.
o Identify, track, and eliminate blockers to team progress through problem-solving and escalation
o Partner with leadership and functional groups to resolve dependencies and constraints
o Organize and lead Program Increment (PI) planning and align team on a shared mission
· Collaboration:
o Collaborate with team members and product managers on Agile principles, practices, and frameworks
o Foster a culture of accountability, transparency, and continuous learning with the team
o Organize and conduct training sessions to enhance team members' skills in Agile methodologies
o Collaborate with engineering and architecture partners to understand technical scope and sequencing, particularly for data pipelines, identity services, APIs, and platform integrations.
· Delivery Oversight:
o Ensure teams are delivering work in alignment with sprint goals and release timelines
o Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement
o Support the team and stakeholders in adapting to changes in project scope or direction
· Stakeholder Communication:
o Act as a bridge between product managers, developers, QA, and stakeholders
o Provide clear and consistent updates on team progress at various levels, risks, and delivery commitments
o Identify delivery risks and impediments early, escalate appropriately, and work with partners to support timely resolution.
· Agile Maturity & Continuous Improvement:
o Promote and support the adoption of Agile best practices across teams and departments
o Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale
**Qualifications**
**Qualifications**
What's needed to succeed (Minimum Qualifications):
· Bachelor's degree
· Business Administration, Computer Science, Engineering or related field
· 5+ years in technology development roles as Release Train Engineer, Scrum Master, Delivery lead
· Strong understanding of SAFe, Scrum, Kanban, and other Agile frameworks
· Experience working with Agile project management tools such as Jira, Confluence, or Azure DevOps
· Excellent communication, facilitation, and conflict resolution skills
· Ability to lead by example, demonstrating strong servant leadership and a focus on team empowerment
· Experience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value
· Ability to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals
· Strong organizational skills and ability to manage multiple teams or projects concurrently
· Technical Mindset and must understand basic Software development principles and modern day cloud technologies including CI/CD, Devops principles
· Eager to automate and reduce process overhead, Think Simple !
· Must be legally authorized to work in the United States for any employer without sponsorship
· Successful completion of interview required to meet job qualification
· Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
· Master's degree
· Agile certifications such as Certified ScrumMaster (CSM), or SAFe Agilist (SA) highly desirable
· Experience as a scrum master, agile coach, or in a similar role within an Agile environment
· Experience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery
· Familiarity with Agile frameworks
· Exposure to Agile transformations and change management
· Background in software development or technical project delivery is a plus
· Experience supporting customer data platforms, identity solutions, or advertising / marketing technology
· Familiarity with event-based data, APIs, and data pipelines
· Experience with cloud-native platforms, preferably AWS
The base pay range for this role is $112,480.00 to $146,540.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$112.5k-146.5k yearly 4d ago
Sr Manager - Customer Care Technology, Salesforce Cloud & Angular
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
This role is a hybrid-based role in Chicago, IL or Houston, TX which requires 3 days per week in office.
Job overview and responsibilities
The Senior Manager IT - Customer Care Technology position will lead a development team in the continued design and development of a modern, cloud-based contact center platform. This position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. This position will have a focus on rapid agile development, leading highly efficient development teams, and developing the architecture and development roadmap for the most critical contact center tool. You will be responsible for one of the major customer channels at United and enabling our agents through modern and scalable technology and delivery methodologies.
* Product Delivery
* Responsible for overseeing the development and delivery of high-quality software applications that meet business requirements and user needs
* Accountable for delivering projects within scope, schedule, and budget, as well as managing stakeholder expectations.
* Responsible for continuous improvement initiatives - standard methodology scalable architecture, code quality, automation, security
* Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs
* Identify areas for process improvement and implement changes to improve efficiency and effectiveness
* Must be adaptable to changing designs and to adding performance enhancements
* Extensive experience in coding standards, code quality tools, development methodologies
* Development Tools & Architecture
* Ensure that software development projects are completed on time, within scope, and within budget
* Provide technical guidance and mentorship to team
* Manage project risks and issues, and develop contingency plans to mitigate them
* Leadership
* Develop project plans, timelines, and budgets and manage them throughout the project lifecycle
* Communicate with partners to manage expectations and ensure alignment with project goals
* Accountable for administrative management of 5-10 IT professionals, either as direct reports or sourced - HR administration, Time Reporting, etc.
* Provide leadership by establishing department and individual's goals
* Responsible for assessing and recommending improvements to the organization structure, roles and responsibilities
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree in Computer Science, Engineering or Business Administration.
* 7+ years of progressive IT and business/industry work experience with strong focus on customer care, contact center or service center technology environments.
* 3-5+ years of application development experience building or integrating cloud-based platforms for business operations; hands-on familiarity with AWS based microservices architecture, Angular UI/UX, Lambda orchestration and .NET services strongly preferred.
* Experience delivering solutions on Salesforce, Microsoft Dynamics, or comparable CEM platforms; successful implementation of at least two full lifecycle CRM implementations preferred.
* Deep expertise implementing case management solutions within a contact center, service or sales environment
* Strong knowledge of data management, big data pipelines & real time analytics engines and AWS cloud platforms
* Extensive expertise managing/operating platforms in production, ensuring high availability, resiliency, compliance and alignment to enterprise operational mandates.
* Minimum of 4 years of leadership experience in managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders
* Proven track record in leading SDLC processes, quality engineering, release management and production support disciplines with modern engineering organizations.
* 3+ years of experience operating in Agile development environments with demonstrated ability to drive predictable delivery, prioritization and iterative value realization
* Ability to translate business outcomes into clear technical strategies and execution plans
* Demonstrated success in stakeholder management. Risk management and driving alignment across product, operations and engineering teams.
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Master's degree in Computer Science, Engineering, or Business Administration
* Airline industry experience
The base pay range for this role is $140,600.00 to $183,108.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$35k-42k yearly est. 19d ago
Flight Attendant (German Speakers Only)
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Today, United has over 28,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.
Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Franciso, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).
Travel Privileges: Fly around the world on United and bring your loved ones!
Outstanding Benefits: 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.
Starting hourly flight pay of $28.88/hour with top of base scale at $67.11/hour: Seniority based pay increases and additional compensation for language skills, lead positions, and international trips.
Inflight Crew member proficiencies:
Safety First: Ensure the highest levels of safety.
A "People-First" demeanor: Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.
Flexibility: With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.
Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.
Team Player: Consistent track record of working independently as well as a part of the team.
Turn dreams into reality: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
The Job Posting End Date is 12/31/2025.
Qualifications
Qualifications and Requirements include:
* 21 years of age or older at time of application
* High school graduate or GED; 2 or more years of college preferred
* At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
* Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
* Ability to speak, read, write, and understand English fluently.
* Must be able to read and speak German fluently.
* Ability to hear all types and ranges of sound.
* Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
* Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
* Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
* Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
* Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
* Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration
* Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
* Ability to travel to and from all countries United serves without any restrictions
* To see the full list of countries United serves, visit our FAQ here.
* Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
* Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
* Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
* Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
* Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
* Must be legally authorized to work in the United States
* Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.)
What you can expect during onboarding and training
* Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
* Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
* Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
* Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
* Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
What you receive for delivering your best
* United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
* Additional compensation for language skills, lead positions, and international trips.
* Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
* Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status.
* United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
* United puts safety and cleanliness at the forefront of the travel experience for employees and customers.
* During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about the flight attendant position and hiring process, click here!
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description
The starting rate for this role is $28.88.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$33k-42k yearly est. 25d ago
Maintenance Controller - Technical Operations
United Airlines 4.6
Arlington Heights, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
* Provides real time support and authority for fleet (airframe/engine/component/system) related issues on the fleet. The position provides deferral authority for MEL items and works extensively with a network of partners to ensure compliance, reliability, and schedule integrity. The position supports a central control group and philosophy that flight crews and station maintenance personnel can access for 24/7 real-time authorization and troubleshooting support.
* Compliance and Oversight
* Provides authorization for deferral items
* Ensures total adherence to quality standards and compliance by engaging with partners
* Reviews deferral for correct application and limit control
* Provides real time advice and support for current operations
* Provides flight crews, line maintenance technicians, and dispatch partners decisions and technical advice on a collaborative basis
* Engages with service engineering, line maintenance, planning, and other support groups to reach a decision on technical completion
* Out of Service Support
* Provides real time troubleshooting and guidance to stations with OTS fleet and or related issues
* Uses control authority to set direction for OTS issues
* Acts as a conduit for brining key entities together to resolve direction and scope for OTS and complex work issues
* Collaboration with Network Operation Center/Field Disciplines
* Participates in cross functional interaction with NOC disciplines (OPB/DD/FO/SW/LP/SK)
* Participates in a 'working together' and collaborative environment consistent with Corporate standards with all employee groups
Qualifications
What's needed to succeed (Minimum Qualifications):
* Minimum 5 Years Line Maintenance and or base 'dock' production/engineering/related
* FAA Airframe and Power Plant License
* Microsoft Office Suite (Word/Excel/PowerPoint)
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* 10 Years Line Maintenance with Supervision experience
* Turbine Shop experience
* Further Technical Training in fleet and extensive system knowledge
The starting rate for this role is $46.96.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$47 hourly 9d ago
US-Lead Genius
Apple Inc. 4.8
Apple Inc. job in Oak Brook, IL
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team. You play a critical role in facilitating meaningful experiences for both customers and team members, and inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members, making sure everyone is equipped with the support, tools, and resources they need to deliver exceptional customer interactions. As a Lead Genius, you help our team deliver exceptional customer experiences by supporting a culture of human connection at the Genius Bar while delivering same-day help and timely repairs for customers. You assist the leadership team with day-to-day responsibilities and you drive operational readiness and sustainability of the Genius Bar and Repair Room. You're a role model for making quality decisions and helping teams achieve store goals and objectives.
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support an efficient repair process. Support customers having Apple product or software concerns in a timely manner, seeking to understand the issue with empathy, explaining technical issues clearly, setting expectations, and keeping customers updated throughout the interaction. Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Work with Genius Bar team members to identify recurring repair problems and other service concerns, and align with the area manager to make sure that feedback is provided to Apple. Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team. Partner with leadership to develop strategies for the Genius Bar team, improving repair processes and the overall customer experience by: identifying, coordinating, and delivering Genius Bar team training, delivering feedback, and providing mentorship. Energize, inform, and align team members about store performance goals, priorities, and communication. Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to the Store Leadership team as appropriate. Address operational needs of the store, such as opening and closing procedures, cash management, and overrides. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities.
You can: Demonstrate technical expertise in repairing Apple devices. Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition. Resolve conflict and settle differences in productive ways. Work in a fast-paced environment, and make timely decisions using analytics, experience, and judgment. Demonstrate excellent attention to detail and organization skills. Work autonomously and be willing to take initiative without close supervision. Allocate resources and adjust processes to provide an exceptional customer experience. Drive results both individually and through enabling others by leading and collaborating. Communicate effectively and tailor your communication style to different audiences. Frequently handle, lift, and move merchandise safely.
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Possess the visual inspection and fine motor skills to safely perform hardware repairs. Have experience troubleshooting hardware and software issues in a customer service environment. Have experience mentoring or leading others personally or professionally.
$126k-183k yearly est. 10d ago
Senior Staff Representative - IFE Field Support
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
* Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight
* Entertainment/WIFI/Cabin Systems)
* Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint
* Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus
* The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs
* Must be willing to travel for job duties
* Manage inflight entertainment failures by coordinating with planning and parts logistics
* Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control
* Provide technical solutions to increase passenger experience for zonal failures
* Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs
* Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement
* Support cabin systems while providing solutions to technical and diagnostic tooling support
* Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44
* Inductions: New aircraft deliveries from Boeing/Airbus
* Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities
This position is available in (ORD) Chicago and (CLE) Cleveland only.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree or equivalent work experience
* FAA A&P Certificate
* This is a DOT Sensitive Position Valid Driver's License is required
* 5 + years of experience
* Knowledge of various inflight entertainment systems
* Cabin systems familiarization
* Knowledge of Engineering documents for process improvement
* Ability to perform in a fast-paced environment
* Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally
* Able to independently complete tasks and provide timely updates
* Fast learner with ability to take remote learning and web-based classes
* Able to capture anomalies based on frequent vendor Audits
* The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices
* The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces
* You must be available for any shift within a 24/7 operation, weekends, and holidays
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Master's degree in Aeronautical or Electrical Engineering
* FCC license
* MRO Experience with Install, Service and retrofit
* Aircraft Systems knowledge
* Knowledge of Excel macros, and VBA coding for database applications
The base pay range for this role is $87,780.00 to $114,376.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$87.8k-114.4k yearly 11d ago
Supervisor - Cargo Operations
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.
Key Responsibilities:
The Supervisor - Cargo Operations will manage all aspects of Cargo operations including freight and mail handling, data entry, scanning and running.
* Focus on leading and developing the skills of front-line coworkers and business partners with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines.
* Ensure consistency on operational, service, and product delivery.
* Lead performance dialogues with front-line coworkers and business partners to review metrics, performance boards, and issues boards.
* Develop and support standard work and continuous improvement processes.
* Oversee and support the performance of business partners and ramp teams.
* Focus on performance issues with the goal of changing coworker and business partner behavior.
* Set expectations with front-line coworkers and business partners and gain their commitment to act in accordance with Company guidelines and union agreements.
* Serve as subject matter expert on safety, performance objectives and procedures.
Team Leadership Activities
* Training and development including initial training, UC360, Unimatic, AOG, Shares, Bart, AMS, CDAP, Nomad, Wing Tips, IATA, DGR and TACT Manuals, ETA System and IATA DG Auto-check tool.
* Engage front-line coworkers and business partners to deliver excellent customer service and an on-time quality product. For example, participate in briefings and develop team communications
* Engage and recognize internal and external customers.
* Monitor front-line coworker and business partners' behavior with customers (both internal and external) to ensure consistency and compliance with company guidelines, procedures, and standards.
* Monitor the performance of the business partners, ramp team and cargo help desk agents, taking actions as necessary, to ensure daily goals are met.
* Assess and delegate the appropriate work tasks to business partners, management, and United Lead Ramp Service Employees.
* Identify issues and engage in structured problem solving to assist front-line coworkers and business partners in accomplishing work.
* Conduct trend analyses, review key metrics and take actions to address items not on track. Lead performance dialogues with front-line coworkers and business partners to review metrics, performance boards and issues boards
* Develop and implement standard work and continuous improvement processes.
* Set expectations with coworkers and business partners regarding performance standards including consistent and outstanding delivery of service and product.
* Provide front-line coworkers and business partners with regular coaching, feedback, and recognition, as appropriate.
* Develop skills of front-line coworkers and business partners by coaching on performance, as it relates to customer service and products.
* Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts.
* Serve as a subject matter expert on service and procedures.
* Maintain daily oversight to ensure staffing is at optimal levels.
* Collaborate with the local team to ensure resources meet the demand of the business.
* Manage coworkers in accordance with company guidelines and union contracts.
* Deliver expectations to the cargo lead as well as define roles and responsibilities in support of the various cargo functions.
* Engage and educate front line coworkers to deliver excellent customer service and on-time quality product through ramp, cargo and station briefings, one-on-one conversations and developing team communication.
* Including but not limited to preplan operation, urgent shipment, quick connects and irregular operations planning.
* Proficient in the use of the EPS tool and a working knowledge of the various employee accountability letters, according to the collective bargaining agreement.
Performance Management Activities
* Communicate and resolve issues with other departments (CLP, Sales, Ops, AOA, CS, CSC, hubs/line stations, DG Safety, business partners).
* Provide weekly reports to the station leadership.
* Develop actions plans to affect behavior change (e.g. dependability, overall job performance).
* Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security, and service are delivered consistently.
* Identify, address and issue appropriate and timely corrective action in accordance with guidelines.
* Conduct routine investigations into performance, safety (damages and injuries), complaints and other work issues.
* Recognize and document excellent performance.
* Partner with business partners' supervisor staff to define and address performance impacting shared goals and service delivery to United's customers.
* Participate in peer, safety, and accident review boards.
* Confront and address inappropriate behavior and performance issues with specific feedback.
Administrative Activities
* Meet Cargo budget targets
* Manage Cargo Supply inventory and ordering
* Manage ULD inventory and supplies
* Manage RFS
* Subrogation Cargo Claims and Fines to the accountable party
* Mitigate Cargo fines
* Maintain the station DRS Page to ensure it is up to date
* Partner with Corporate Real Estate, local airport authorities and building maintenance to manage the Cargo facilities.
* Partner with Ground Equipment Maintenance to manage Cargo ground equipment.
* Represent station as advocate / champion for areas such as Claims & Loss prevention and Temperate Control products.
* Engage and recognize external customers
Audit business partners' compliance of regulatory policies such as:
* Training
* Safety (OSHA)
* Security (TSA)
* Customs (CBP)
* Government Affairs
* Dangerous Goods (FAA)
* Accounting and Financial Controls (SEC)
* UA defined policy and procedure (FAA)
* Audit business partners contract compliance to ensure the vendor is meeting the work scope of the contract
* Audit business performance to ensure defined SLA are being met
* Audit business partners' invoices
Note: This position will work 100% of the time at the Chicago International Airport with varying hours and may require occasional travel.
Qualifications
What's needed to succeed (Minimum Qualifications):
* High school diploma or equivalent
* 2+ years' experience in operations and/or organizational leadership
* Strong written and oral communication skills
* Conflict resolution and decision making, with the ability to lead
* Proficient in IT systems and common software appropriate to work group
* Operations and Vendor Management
* Knowledge of MS Office applications
* Business analytics skills and ability to build strategic relationships
* Business Acumen/Continuous Improvement
* Customer Focus
* Conflict Resolution
* Accountability
* Teamwork
* Engagement/Motivation
* Safety orientation
* Planning/multi-tasking
* Regular attendance and punctuality in accordance with United's policies is required
* May require working weekends, holidays, and/or shift work
* May require occasional travel
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's degree or 4 years of equivalent work experience
* Influencing, Relationship, Connectivity Skills, Field Operational Leadership
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $80,235.90 to $98,066.10.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$25k-53k yearly est. 2d ago
Intern - CRE Strategy and Analytics (Summer 2026)
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.
Get your hard hat ready. We're not just renovating the travel experience - we're renovating our physical spaces too. And our Corporate Real Estate team is on the front lines of procuring, designing and developing spaces at all our hubs, stations and city locations across the world. From airport affairs and business services to planning and development, this team is responsible for all our leases and major construction and renovation projects, system wide. The CRE Planning and Strategy (Analytics) team is leading the way to better informed decision making within Corporate Real Estate. As this is a newer team within CRE, we look to redefine the way the group uses data and analysis to improve decision making, streamline processes, and drive efficiency across the group. The internship role will be involved across projects as an active team member, learning how United operates internally and how to leverage analytical skills to tell stories with data.
Key Responsibilities:
This internship offers hands-on experience in aviation planning and the opportunity to develop valuable skills in a dynamic and strategic environment.
* Analyze schedule data to convert into digestible models and dashboards
* Apply analysis findings and create stories to support financial justification for CRE projects in partnership with the division owner, helping to answer how much space we need, why we need it, and why now
* Consolidate real estate information (lease details and costs, construction timeframes and impact, etc.) in an easily accessible platform, and craft processes to keep this information up to date and accurate
This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Currently enrolled in a college program (BS/BA) preferably in Industrial Engineering, Data Analytics, Statistics, Business, Operations, Finance, Economics, or Aviation Management; must have at least one semester remaining at the conclusion of the internship
* Data querying, data visualization, statistical analysis, case study experience
* Proficiency in Excel and other Microsoft Office products
* Strong interpersonal skills with a focus on teamwork
* Interest in aviation, real estate development, and/or business operations
The starting rate for this role is $20.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$20 hourly 8d ago
Senior Product Marketing Manager
Expedia, Inc. 4.7
Chicago, IL job
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees\' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
Introduction to team
Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.
Our Marketing division is committed to establishing enduring connections with both travelers and partners. We aim to foster a deep sense of trust and affinity for our brands, achieved through creative excellence and innovative marketing strategies.
Our Supply Product Marketing team is looking for a motivated Senior Product Marketing Manager to lead go-to-market strategy, positioning, and adoption for our advertising solutions across our Vacation Rental business. This role sits at the intersection of product, sales, and marketing, ensuring that new ad products deliver value, drive revenue, and create a high-quality user experience for all stakeholders. Ready for a challenge? Join our team of product marketing professionals and help us fulfill our Vrbo partners' reach and visibility needs!
You'll own the strategy for how we bring new advertising capabilities to market, deeply understand the needs and motivations of both partners and travelers, and shape the narratives that define how Vacation Rental hosts succeed on our platform. You'll be working closely with collaborators and leaders across the company, including Product, Strategy, Growth Marketing and Sales teams, to launch new and improved advertising products, building winning go-to-market strategies, internal and external readiness for launches, and strong product positioning and messages.
In this role, you will
Develop market, customer, and competitive insights to help inform the product roadmap, business decisions, and positioning.
Lead end to end GTM strategy for new advertising products including but not limited to naming, positioning, packaging, pricing, readiness, and launch.
Craft core, benefit-based product positioning that can be leveraged by the global campaign teams, creative and UX content teams.
Drive clear narratives that articulate product value across stakeholders.
Drive cross-functional alignment and leadership communication on launch strategy and ongoing adoption plans.
Act as the connective tissue across product, marketing, customer support, sales enablement, and sales teams to drive the adoption of key products and features.
Experience and qualifications
8+ years in product marketing, portfolio and/or audience marketing experience, in a complex global organization, preferably in B2B technology.
Must have hands-on experience launching advertising products (e.g., ad platforms, sponsored listing or new ad formats), including owning go-to-market strategy, messaging, sales enablement, and performance measurement.
Experience in partner advertising with a strong understanding of a two-sided marketplace.
Demonstrated ability to lead complex, cross-functional initiatives from ambiguity to education.
Excellent storytelling, strategic thinking, and analytical skills.
Willing to learn and eager to partner, always ensuring you bring your peers along the journey.
Able to capably handle numerous, complex decisions simultaneously, across multiple teams, time zones, and cultures.
Expedia Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify.
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$107k-132k yearly est. 5d ago
WW Consulting Engineer - AI/ML
Apple Inc. 4.8
Apple Inc. job in Chicago, IL
Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Our Business and Education customers around the globe need to know that Apple is committed to their success and that our technologies will seamlessly integrate into their environments. As a Worldwide Consulting Engineer focused on AI/ML within Apple's Enterprise, Education u0026 Government sales organization, you will be a critical part of a global team responsible for ensuring the technical integrity and strategic positioning of Apple platforms and solutions in the rapidly evolving landscape of Artificial Intelligence and Machine Learning. You will be a strategic advisor and technical visionary, shaping the future of Apple's presence in business and education organizations worldwide by serving as the subject matter expert on AI/ML. You will provide deep domain expertise across cloud, hybrid, and edge-based AI solutions, demonstrating Apple's unique advantages in end-user compute and mobility. Your expertise will extend to critical areas such as industry trends, use case development, and the transformative impact of AI on work and learning. You will be instrumental in identifying and surfacing the technical barriers to broader adoption of Apple technologies within Business and Education environments, effectively communicating these challenges, along with customer needs and insights, directly to Software, Hardware, Services, and Product teams within Apple. You will be a key bridge between our customers and Apple's engineering teams, ensuring that customer needs and market trends are reflected in Apple's product roadmap. Your work will ensure that Apple delivers a consistent, world-class technical experience to our customers and partners, no matter where they are in the world. You will be at the forefront of driving the adoption of Apple technologies by providing deep domain expertise, strategic guidance, and innovative solutions that transform the way people work and learn.
In this role, you will: Lead and serve as the WW Subject Matter Expert for Artificial Intelligence (AI) and Machine Learning (ML) across Apple's Enterprise, Education u0026 Government sales organization. Empower and educate global Field Sales Engineers, customers and partners on Apple's product advantages (Mac, iOS, iPadOS, Apple Silicon) in the context of diverse AI/ML solutions, including cloud-based, hybrid, and edge-based architectures. Develop and articulate compelling technical value propositions for Apple platforms, demonstrating their role and benefits in a wide array of AI/ML use cases across enterprise, education, and government sectors. Collaborate with cross-functional teams (e.g., Product Marketing, Business Markets, Engineering, Sales Leadership) to define and refine go-to-market strategies and solution offerings for AI/ML leveraging Apple technology. Engage directly with strategic customers and partners in deep technical discussions, understanding their AI/ML initiatives, and positioning Apple's unique capabilities to meet their needs and drive innovation. Advise on the scalability strategy for on-device or edge ML solutions, determining when a single MLX instance is sufficient versus when an EXO-powered cluster is necessary. Monitor and analyze emerging AI/ML trends, technologies, and industry shifts, translating these insights into actionable guidance and strategic recommendations for field teams and leadership. Lead and participate in key customer and partner engagements, including executive briefings, workshops, proof-of-concepts, and technical presentations, showcasing Apple's leadership and differentiation in the AI/ML space. Contribute to the development of technical resources, training modules, and best practices to scale AI/ML knowledge and capabilities across the global sales organization. Drive thought leadership internally and externally on the transformative impact of AI/ML on work and learning, with a focus on Apple's contributions and advantages.
Experience collaborating directly with product management, software engineering, and hardware engineering teams to influence platform direction and roadmap priorities. Experience in using MLX for training, fine-tuning, and running inference for popular models, especially Large Language Models (LLMs), on Mac hardware. Demonstrated experience in optimizing and deploying machine learning models for on-device inference, particularly on Apple Silicon, leveraging frameworks like Core ML Tools, Metal Performance Shaders, or other low-level optimization techniques. Practical experience with generative AI models beyond LLMs (e.g., diffusion models, GANs) and their application in enterprise, education, or government use cases. Hands-on experience with scripting or automation tools (Swift, Bash, Python, or similar) for testing, deployment, or performance analysis.
7+ years of experience in a highly technical role such as Solutions Architect, Principal Engineer, Technical Evangelist, or Technical Consultant, with a dedicated focus on Artificial Intelligence and Machine Learning. Deep and demonstrable expertise in Artificial Intelligence and Machine Learning concepts and applications, including: Machine Learning algorithms (supervised, unsupervised, reinforcement learning) Deep Learning architectures (e.g., CNNs, RNNs, Transformers) MLOps principles and practices, data science methodologies, and model deployment strategies. Experience with major cloud AI/ML services (e.g., AWS SageMaker, Azure ML, Google AI Platform). Strong understanding of edge AI/ML deployment, optimization, and frameworks.Ability to engage directly with large organizations and partners on strategic opportunities, advocating for Apple's platform advantages in real-world use cases. Deep technical knowledge of Apple Silicon architecture, including system-on-chip design, performance optimization, and platform-level security capabilities.
$113k-146k yearly est. 43d ago
Senior Data Scientist - Operations Research
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
Provides mathematical modeling and analysis services to support critical financial, operational, and/or strategic planning decisions and engages in supporting project teams in value added activities that generate practical solutions to complex business problems, explores new business alternatives, and drives improvement in business decisions
* Develops the approach and methods to define and solve management problems through quantitative analysis and analytical models using operations research, machine learning, and structured programming languages
* Identifies, researches, or solves large complex problems using big data and operations research and machine learning principles
* Leverages understanding of the business process to identify and implement operations research solutions that will result in significant bottom-line contributions
* Builds and develops operations research/optimization mathematical model applications, and provides client support leveraging operations research knowledge
* Participates in model design, prototype, and model development for several efforts that occur simultaneously, and interfaces with product delivery groups
* Raises concerns when scope of analysis may not align with time available and can choose an appropriate scope of analysis to conduct balancing ROI to time available
* Designs analytic plan/develop hypotheses to test; understands limitations of analysis (what it can and cannot be used for)
* Anticipates working team questions to data and approach
* Identifies solution quality risks and on-time risks
* Understands the business value, process, and expectations before focusing on choice of a technical solution
* Understands the intuition behind the numbers (i.e. does it make sense?)
* Provides on-going analytical services to client organizations
* Communicates results to management and clients
* Contributes deck content and builds the story for the deck with guidance to summarize findings
* Develops and delivers presentations aligned with Ai standards
* Speaks in a manner appropriate for working team and their level +1
* Keeps informed about the latest analytical methods and research in the operations research and analytics fields
Qualifications
What's needed to succeed (Minimum Qualifications):
* Advanced degree (PhD or ABD) in Operations Research or other related quantitative discipline involving quantitative analysis and application of advanced operations research principles
* Coursework or work experience with mathematical programming techniques
* Coursework or work experience in model prototyping through use of optimization toolkit(s) including CPLEX, AMPL, or OPL
* Coursework or work experience with C, C++, Java, R, Python, or other structured programming language
* Good business, technical, verbal/written communication, presentation and sales skills
* Adaptability to changing business environment
* Good interpersonal skills and ability to interact with clients
* Proficient with MS Office
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Minor in computer science and/or formal advanced computer science coursework preferred
* 2+ years of professional experience in analytical field
* 1+ years of airline business experience
* 1+ years designing and programming/coding data structures for large-scale computer models
* Experience with Julia programming language
* Knowledge of United/industry data sources
* Structured programming for large-scale computer models
* Demonstrated ability to create business value
The base pay range for this role is $117,610.00 to $153,146.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$117.6k-153.1k yearly 9d ago
Supervisor - Ramp Service Airport Operations
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures.
Team Leadership Activities
* Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications
* Engage and recognize external customers
* Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards
* Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met
* Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers
* Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work
* Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards
* Develop and implement standard work and continuous improvement processes
* Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product
* Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate
* Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products
* Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts
* Serve as a subject matter expert on service and procedures
Performance Management Activities
* Develop actions plans to affect behavior change (e.g. dependability, overall job performance)
* Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently
* Identify, address and issue appropriate and timely corrective action in accordance with guidelines
* Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues
* Recognize and document excellent performance
* Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers
* Participate in peer, safety and accident review boards
* Confront and address inappropriate behavior and performance issues with specific feedback
Administrative Activities
* Complete all mandatory regulatory and Company required documentation of activities
* Document performance issues into case management system
* Attend division/unit/group meetings
* Participate on collateral projects
* Email/Voicemail follow up
Qualifications
What's needed to succeed (Minimum Qualifications):
* High school diploma or equivalent
* Experience leading and influencing a team and customer service experience
* Strong written and oral communication skills
* Conflict resolution and decision making, with the ability to lead
* Experience supervising Union personnel a plus
* Proficient in IT systems and common software appropriate to work group
* Business Acumen/Continuous Improvement
* Customer Focus
* Conflict Resolution
* Accountability
* Teamwork
* Engagement/Motivation
* Safety Orientation
* Planning/multi-tasking
* Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station
* Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked)
* Controllable Expense (Easy Hours, late lunches)
* Revenue generation (upsell)
* Front line performance (SSEs)
* Safety performance (OSHA, LTI, damages)
* Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances
* Improved union relations- working within contractual language
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's degree and/or 5+ years equivalent work experience
The base pay range for this role is $80,235.90 to $98,066.10.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$31k-38k yearly est. 1d ago
Senior Technical Lead
United Airlines 4.6
Chicago, IL job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Key Responsibilities:
As a Senior Technical Lead, you will help us deliver our brand-new API platform on AWS, using an advanced API gateway and service mesh. You'll build microservices that transform legacy functionality our $4bn ancillary business depends on into scalable technical products. With your experience designing APIs, you'll help us create standards for future APIs we'll develop and coach other developers on delivering self-service API products.
* Develop high-performance APIs to deliver critical ancillary functionality to our business
* Work with other engineers to deploy and configure our new API gateway
* Help design observability strategies that allow us to respond and recover to outages in our applications or applications we depend on
* Apply your opinion and judgement to API functionality we want to offer to help us build applications that are easy for others to consume
* Mentor other engineers on designing APIs
* Provide thought leadership and facilitate the development of architecture and development strategies in the ancillary technology area
* Anticipate future technology requirements and use your hands-on experience to identify winning strategies
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree
* Computer science, math, engineering, or related field preferred
* Experience designing, developing, and consuming Rest APIs
* 3+ years of relevant experience
* Writing software in at least one object-oriented programming language
* Excellent written and verbal communication skills
* Experience collaborating with or leading other developers
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Master's degree in computer science or related field preferred
* Experience deploying applications on AWS
* Experience developing CI/CD pipelines
* AWS or other Cloud Certifications
The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$109.8k-142.9k yearly 60d+ ago
Data Center Content Manager
Meta 4.8
Chicago, IL job
Meta data centers are part of the global infrastructure that brings our technologies and programs to life, making the future of human connection possible, and Meta designs, builds, leases, and operates the most innovative and efficient data centers in the world. Additionally, it is important to us that we play a positive role in the communities in which we operate our data centers. We are now seeking an experienced and strategic Content Manager to join our Infra Data Centers Content team. This role will partner with our community and economic development, site selection, operations, communications, and public policy teams to refine and lead content strategies that proactively advance Meta's net positive data center narrative across our global footprint. The Content Manager will drive integrated campaigns, leverage data to maximize impact, and act as a central point for content alignment and collaboration across the organization.
**Required Skills:**
Data Center Content Manager Responsibilities:
1. Proactively identify content needs to further business objectives and adapt/craft narratives across multiple channels
2. Lead the development and execution of integrated content strategies and multi-channel campaigns that highlight Meta's community programs, economic impact, and innovation, collaborating with cross-functional partners to collect data and ensure strategic alignment
3. Maintain and update Meta's data center website, ensuring content is dynamic, accurate, and aligned with evolving business priorities
4. Develop enduring content assets (videos, case studies, spotlights, one-pagers) and maintain systems for storing and tracking assets
5. Analyze and report engagement metrics and utilize advanced analytics tools to refine content strategy based on data, driving continuous optimization and maximum ROI
6. Act as a central point of contact for content alignment across the Infra Data Center organization, ensuring website, Facebook pages, campaigns, and collateral are aligned with business messaging
7. Drive ongoing engagement plans for data center partner events and contribute to annual budget strategy, ensuring efficient vendor management and ROI
8. Lead various projects related to our data centers as needed
9. Travel domestically and internationally as needed (up to 30%)
**Minimum Qualifications:**
Minimum Qualifications:
10. 8+ years of experience in communications, digital marketing, political campaigns or related project management
11. Bachelor's degree in journalism, communications, political science, or related field
12. Proven experience building and leading communication campaigns across multiple platforms (web, social, video)
13. Project management and organizational skills, with experience managing multiple projects simultaneously
14. Advanced written communication and editing skills, with demonstrated experience in crafting compelling narratives for wide range of audiences
15. Experience working with social media and web platforms to support content and advocacy initiatives
16. Experience leveraging data analytics to inform and optimize content strategy
17. Proven success working in a fast-paced, ambiguous environment and multi-task while maintaining attention to detail
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience leading communication campaigns related to large infrastructure projects, economic development programs, or policy initiatives
19. Experience working in government, public policy, NGOs or with external stakeholders
20. Familiarity with creative tools (Canva, Adobe Suite), content management systems (Wordpress, Acquia), and data analytics platforms (Sprout Social, Looker Studio, Salesforce)
21. Experience managing vendors and budgets for content production
22. Demonstrated success in building cross-functional partnerships and drive consensus across teams and geographies
**Public Compensation:**
$132,000/year to $188,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$132k-188k yearly 2d ago
US-Manager
Apple Inc. 4.8
Apple Inc. job in Orland Park, IL
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple's goals.
Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.
You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Be proficient in written and spoken English (sign language supported). Have experience leading others in retail, sales, or a related field.