Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As a Community Specialist, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards. In this position, you will work 40 hours per week with occasional overtime and your work schedule will typically run Wednesday through Sunday, however we do require flexibility as this will change based on business needs. To ensure that you are reasonable proximity to your community, you will need to live within 60 miles of the job posting location. You will be required to provide your own reliable and efficient transportation.
In this role, you will: - Represent Apple within multiple partner stores and help customers develop relationships with our brand. - Sell directly to customers, work closely with partners, and create new owners of our products. Your success will be measured on your ability to drive influence even when you are not in the store. - Provide an amazing customer experience by showcasing our products, accessories, and services. - Proactively seek opportunities to expand awareness for new and existing customers. - Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey. - Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards. - Align with your leader on weekly partner visits. - Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution. - Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions, and encouraging adoption of the Apple platform. - Distill key themes, nuances, and insights from your store visits and share feedback with other Apple teams.
High level of integrity, trust, and accountability Strong self motivation and ability to work independently in a fast-paced, constantly changing environment Effective time management including ability to multitask, organize, and prioritize tasks Ambition for driving sales results and recommending Apple solutions is desirable Background in direct sales or solution-based selling is a plus
Typically requires a minimum of 1-2 years of related experience Passion for helping customers and partners understand how Apple technology can enrich lives Curiosity for continuous learning and eagerness to share knowledge with others Outstanding customer focus Excellent communication skills Ability to educate, inspire, and influence others Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
$35k-55k yearly est. 4d ago
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US-Technical Expert
Apple Inc. 4.8
Apple Inc. job in Sugar Land, TX
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Expert, you have extensive functional troubleshooting skills and an ability to inspire excitement for Apple's products and services. You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled technician and shares knowledge across the team.
Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities.
You can: Demonstrate technical expertise of Apple products and services, including repairing devices. Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. Solve customer concerns through care, learning, and presenting technical problems and solutions clearly. Communicate effectively and tailor your communication style to different audiences. Support and educate the broader team by sharing knowledge, experiences, and insights. Work in a fast-paced environment, sometimes under tight deadlines and pressure, while supporting multiple customers at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Possess the visual inspection and fine motor skills to safely perform hardware repairs. Have experience troubleshooting hardware and software issues in a customer service environment.
$120k-158k yearly est. 3d ago
Analyst - Shop Business Services
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
**Job overview and responsibilities**
+ Responsible for partnering with the Manager and Supervisors of the shops to support the operation and meet organizational goals
+ Directly responsible to perform routine reporting for analysis and metrics of shop turnaround times, volume impact and budgetary requirements to support the operation
+ Assist the shop and Sr. Analyst in Cost benefit analysis for repair vs. buy plus justifying equipment and tooling purchase to support in house repairs
+ Support forecast process as well as yearly budget/ volume and unit rate planning
+ Project management
+ Provide analysis and input to weekly and monthly control towers
+ Interact business partners to drive results and deliver solutions
+ Utilize Daily Shop Operations reports and provide shop priorities - what needs to be worked to help shop supervisors plan, assign, and execute
+ Keep the pulse on shop turn times and OT delivery
+ Facilitates data and metric reviews with Shop Leads and Supervisors to ensure accurate data
+ On-going follow-up on shop units with the shop team to ensure timely escalation of issues and resolution to meet or exceed turn times
+ Include timely and accurate updates on shop due by dates and status updates to reflect true status of the shop units
+ Reviews, identifies, and resolves discrepancies related to data and various reports
+ Timely processing of invoices for outside vendor units
+ Review and analyze supplier performance, follow-up to ensure they meet the planned turn times
+ Manage and coordinate Quote approvals for units that go to vendor
+ Look for opportunities for exchanges vs. repairs when working with suppliers
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree in business or finance or 4 years of relevant work experience
+ Strong working knowledge of Windows, Excel, Word, PowerPoint, and Outlook
+ 2 - 4 years of operational or analytical experience
+ Ability to work in fast pace operational shop environment
+ Ability to prioritize and make decisions
+ Perform with limited to moderate supervision
+ Make recommendations to existing processes to help streamline work and efficiency
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree in business or finance
+ Project management skills and knowledge of continuous improvement tools and techniques
The base pay range for this role is $66,500.00 to $86,616.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$66.5k-86.6k yearly 4d ago
Sr Manager - Customer Care Technology, Salesforce Cloud & Angular
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
This role is a hybrid-based role in Chicago, IL or Houston, TX which requires 3 days per week in office.
Job overview and responsibilities
The Senior Manager IT - Customer Care Technology position will lead a development team in the continued design and development of a modern, cloud-based contact center platform. This position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. This position will have a focus on rapid agile development, leading highly efficient development teams, and developing the architecture and development roadmap for the most critical contact center tool. You will be responsible for one of the major customer channels at United and enabling our agents through modern and scalable technology and delivery methodologies.
* Product Delivery
* Responsible for overseeing the development and delivery of high-quality software applications that meet business requirements and user needs
* Accountable for delivering projects within scope, schedule, and budget, as well as managing stakeholder expectations.
* Responsible for continuous improvement initiatives - standard methodology scalable architecture, code quality, automation, security
* Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs
* Identify areas for process improvement and implement changes to improve efficiency and effectiveness
* Must be adaptable to changing designs and to adding performance enhancements
* Extensive experience in coding standards, code quality tools, development methodologies
* Development Tools & Architecture
* Ensure that software development projects are completed on time, within scope, and within budget
* Provide technical guidance and mentorship to team
* Manage project risks and issues, and develop contingency plans to mitigate them
* Leadership
* Develop project plans, timelines, and budgets and manage them throughout the project lifecycle
* Communicate with partners to manage expectations and ensure alignment with project goals
* Accountable for administrative management of 5-10 IT professionals, either as direct reports or sourced - HR administration, Time Reporting, etc.
* Provide leadership by establishing department and individual's goals
* Responsible for assessing and recommending improvements to the organization structure, roles and responsibilities
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree in Computer Science, Engineering or Business Administration.
* 7+ years of progressive IT and business/industry work experience with strong focus on customer care, contact center or service center technology environments.
* 3-5+ years of application development experience building or integrating cloud-based platforms for business operations; hands-on familiarity with AWS based microservices architecture, Angular UI/UX, Lambda orchestration and .NET services strongly preferred.
* Experience delivering solutions on Salesforce, Microsoft Dynamics, or comparable CEM platforms; successful implementation of at least two full lifecycle CRM implementations preferred.
* Deep expertise implementing case management solutions within a contact center, service or sales environment
* Strong knowledge of data management, big data pipelines & real time analytics engines and AWS cloud platforms
* Extensive expertise managing/operating platforms in production, ensuring high availability, resiliency, compliance and alignment to enterprise operational mandates.
* Minimum of 4 years of leadership experience in managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders
* Proven track record in leading SDLC processes, quality engineering, release management and production support disciplines with modern engineering organizations.
* 3+ years of experience operating in Agile development environments with demonstrated ability to drive predictable delivery, prioritization and iterative value realization
* Ability to translate business outcomes into clear technical strategies and execution plans
* Demonstrated success in stakeholder management. Risk management and driving alignment across product, operations and engineering teams.
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Master's degree in Computer Science, Engineering, or Business Administration
* Airline industry experience
The base pay range for this role is $140,600.00 to $183,108.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$30k-36k yearly est. 19d ago
Data Center Production Operations Manager
Meta Platforms, Inc. 4.8
Houston, TX job
Meta is seeking a forward thinking experienced individual to join the Data Center Operations Team. The person should enjoy working in a fast-paced environment where adaptability and flexibility is key to their success. We seek an IT professional with management and leadership experience and advanced hands-on technical skills in Server Hardware, Project Management, Quality Management, Data Analytics, Networks, OS repair, Linux and Automation (ideally in a data center environment). The Data Center Server Engineering Manager is responsible for managing and maintaining server production including uptime, utilization, systemic technical issues and repairs throughout the Data Center.
Minimum Qualifications
* BS or BA in technical field or commensurate experience
* 10+ years experience in high availability technology environments working with cross functional teams
* 4+ years experience managing teams of technical resources including people and performance management responsibilities
* Knowledge with Linux and hardware systems support in an Internet operations environment
* Familiarity with Python, SQL and/or shell scripting knowledge
* Solid knowledge of enterprise level infrastructure
* Understanding of out-of-band/lights-out server communication methods, such as IPMI and serial console
* Proven time and project management skills
* Having depth and breadth of knowledge of managing servers in a large-scale distributed environment is a core competency of this individual
Preferred Qualifications
* 4+ years of experience in large-scale data center hardware deployments and building scalable infrastructure
Responsibilities
* Managing a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
* Accountable for the health of server capacity delivering Meta's products and services from the data center site, and for ensuring operational delivery through collaboration and partnership with peer organizations
* Work with peer organizations and regional teams that affect and deliver services to data center operations such as network operations, project management, facilities/maintenance management, logistics, hardware design, automated tooling and supply chain operations in order to successfully maintain data center uptime to enable ongoing business growth
* Mentoring and developing engineers and technicians such that they can run daily operations with minimal supervision
* Lead a high-quality data center operations team, with a broad range of experiences, perspectives, and backgrounds, developing both the technical and leadership qualities of engineers and technicians
* Collaborating with other Production Operations Managers in data center sites around the globe to evolve and optimize processes and approaches in a globally consistent way to allow Meta to scale and grow effectively
* Creating and driving a work environment of ownership, innovation, collaboration, accountability, and safety. Support and contribute thought leadership to the development and implementation of business practices, process and automated tooling which enables the growth and ongoing management of our global data center IT footprint
* Manage server upgrades, integration, automated OS provisioning process, rebuilds and other projects as required. Understand and debug network, hardware, and Linux OS related issues
* Identify and participate in the creation of documentation for the global DC knowledge base. Implement process improvements and inform best practices in data center operations
* Predicting data center growth and scaling issues before they occur and implement solutions
* Drive specifications for tooling and automation that facilitate deployment, monitoring, automated remediation and decommissioning of server hardware at scale
* Knowledge and ownership of a hyper-scale computing fleet through the use of data trending and analysis to identify trends and systemic issues, reporting out globally
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$133k-175k yearly est. 2d ago
Flight Attendant (Dutch Speakers Only)
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Today, United has over 28,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.
Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Franciso, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).
**Travel Privileges:** Fly around the world on United and bring your loved ones!
**Outstanding Benefits:** 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.
**Starting hourly** **flight** **pay of $28.88/hour with top of base scale at $67.11/hour:** Seniority based pay increases and additional compensation for language skills, lead positions, and international trips.
**Inflight Crew member proficiencies:**
**Safety First:** Ensure the highest levels of safety.
**A "People-First" demeanor:** Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.
**Flexibility** : With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.
Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.
**Team Player:** Consistent track record of working independently as well as a part of the team.
**Turn dreams into reality:** Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
**The Job Posting End Date is 4/1/2026** .
**Qualifications**
**Qualifications and Requirements include:**
+ 21 years of age or older at time of application
+ High school graduate or GED; 2 or more years of college preferred
+ At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
+ Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
+ Ability to speak, read, write, and understand English fluently.
+ Must be able to read and speak Dutch fluently.
+ Ability to hear all types and ranges of sound.
+ Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
+ Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
+ Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
+ Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
+ Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
+ Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration
+ Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
+ Ability to travel to and from all countries United serves without any restrictions
+ To see the full list of countries United serves, visit our FAQ here (************************************* .
+ Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
+ Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
+ Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
+ Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
+ Must be legally authorized to work in the United States
+ Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.)
**What you can expect during onboarding and training**
+ Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
+ Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
+ Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
+ Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
+ Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
**What you receive for delivering your best**
+ United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
+ Additional compensation for language skills, lead positions, and international trips.
+ Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
+ Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status.
+ United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
+ United puts safety and cleanliness at the forefront of the travel experience for employees and customers.
+ During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about the flight attendant position and hiring process, click here (************************************************************** !
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description (************************************************************************************************************************************
The starting rate for this role is $28.88.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$31k-42k yearly est. 60d+ ago
Lead Engineer - ServiceNow Administrator (Field Services Management)
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
**Job overview and responsibilities**
The Lead Engineer serves as a technical expert with extensive knowledge of the Field Services Module in ServiceNow. This role manages the technical design, configuration, implementation, and maintenance of Field Services capabilities within the ServiceNow platform. Plays a crucial role in designing, configuring and deploying FSM solutions that streamline operations, improve productivity and enhance customer satisfaction. Works to integrate Field Services with other IT service management (ITSM) modules as well as SAM and HAM capabilities.
**Key responsibilities**
· Configure, and implement all aspects of the ServiceNow FSM module including developing and automating workflows using ServiceNow's Flow Designer, business rules, script includes, and other tools.
· Customize and enhance the FSM Agent experience and build and maintain integrations between ServiceNow FSM and other internal or third-party systems.
· Provide technical expertise and troubleshooting for complex issues related to FSM functionality, integrations, and performance.
· Plan and Design solutions after requirements are gathered, look for improvements and enhancement opportunities. Ensure that all development work adheres to established coding standards and best practices.
· Participate in ServiceNow platform upgrades and stay current on new platform features and best practices.
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
- Bachelor's degree in computer science or relevant field
- 4+ years working in technology
- Strong written and verbal communication
- Knowledge of ServiceNow platform
- Knowledge of Field Services Module
- Experience in Agile methodology
**What will help you propel from the pack (Preferred Qualifications):**
+ ServiceNow Certifications
+ ITIL Certification
+ 2+ years working with ServiceNow Field Services Module
The base pay range for this role is $99,750.00 to $129,924.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$99.8k-129.9k yearly 60d+ ago
Technical Program Management IC4
Microsoft Corporation 4.8
Houston, TX job
Identifies highly complex and strategic opportunities and gaps within multiple products or functional areas and across divisional boundaries. Demonstrates and builds experiences across internal groups. Works with relevant teams to design architecture and integrated customer solutions to highly complex technical needs for multiple products or functional areas across divisional boundaries. Defines the program(s) goals and prioritization for various capabilities, features, or solutions across multiple products or functional areas they own and across divisional boundaries. Defines success criteria and performance metrics for programs or integrated systems. Creates relationships and rhythm to drive orchestration and integration efforts with internal teams and external partners and/or stakeholders to develop and implement processes for highly complex cross functional programs, solutions, services, or integrated systems across complex functional areas. Partners with the relevant technical and business teams to contribute, prioritize, and deliver on the roadmap for multiple products or functional areas across divisional boundaries. Breaks down the program into projects and ongoing operations. Provides expertise to partner with teams and stakeholders to collect performance metrics, monitor and report on progress, and derive deep insights that lead to productive courses of action to improve development, iteration, and implementation of multiple products or functional areas across divisional boundaries.
Responsibilities
Analysis of Customer and Business Needs
* Demonstrates and builds experiences across internal groups (e.g., products, services). Mentors others to develop problem statements and form hypotheses of multiple products or functional areas (e.g., product, service, systems) across divisional boundaries to address highly complex business, program, and customer needs, and/or market opportunities and identifies all dependencies of other features. Owns and performs experiments to test hypotheses and inform decisions on what products or functional areas (e.g., product, service, systems) to introduce across divisional boundaries. Leverages AI to identify trends and patterns and inform root causes of problems. Establishes clarity of patterns of root problem and how it relates with previously seen trends across customers. Determines the customers/sectors impacted, and uses research evidence to influence feature prioritization. Leads and drives alignment between customers, stakeholders, the market, and/or senior leadership with the goals and strategy of Microsoft. Determines and leads large process and system improvements to quickly scope insights.
* Identifies highly complex and strategic opportunities and gaps within multiple products or functional areas (e.g., product, service, systems) and across divisional boundaries. May define and lead internal and/or external customer or stakeholder engagements to solicit feedback and understand their experiences with Microsofts products and services. Acts as a subject matter expert in performing highly complex research of stakeholder needs in collaboration with other teams, conducting analyses, and examining customer and technology-related industry trends, as well as industry-specific requirements or regulations. Synthesizes and leverages relevant data (e.g., usage, telemetry, service data) and tools (e.g., artificial intelligence, automation) to identify highly complex patterns, and generate hypotheses for and facilitate building of solutions. Identifies gaps and needs for additional data, escalating as needed to gather requirements. Serves as a subject matter expert for the relevant programs, solutions, services, or integrated systems across functional areas they own as well as internal and external solutions (e.g., related, competitive) and industry trends.
Product/Service/Solution Definition
* Defines the program(s) goals and prioritization for various capabilities, features, or solutions across multiple products or functional areas (e.g., product, service, systems) they own and across divisional boundaries. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data insights and aligns them with the overarching organizational strategy and key stakeholder needs. Drives and initiates risk management (proactive and reactive) to identify risks and propose mitigations. Leverages complex data (e.g., telemetry, usage, net satisfaction, customer satisfaction) and tools (e.g., artificial intelligence, automation) to build more informed risk mitigation plans. Provides solutions or recommendations to and aligns with stakeholders to make complex decisions based on data-driven identified risks and tradeoffs.
* Works with relevant teams (e.g., Engineering, Marketing, Design, Security) to design architecture and integrated customer solutions to highly complex technical needs for multiple products or functional areas (e.g., product, service, systems) across divisional boundaries. Works with internal and external technical partners and/or architects to represent technical solutions to customers. Reviews solution and design documents and architecture proposals, and may provide approvals. Understands what options are available and leads others to identify and select best option for needs, and creates new solutions if needed. Works with architects and technical partners to develop future proof architecture.
* Defines success criteria and performance metrics (e.g., objectives and key results [OKRs], key performance indicators [KPIs] such as quality and performance) for programs, solutions, services, or integrated systems across multiple functional areas and across divisional boundaries. Leads collaborations with partners and/or stakeholders (e.g., Engineering, Design) to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to senior leadership. Mentors others on how to define success and performance metrics.
Product/Service/Solution Development
* Breaks down the program into projects and ongoing operations. Tracks, coordinates, and communicates end-to-end project schedules for multiple products or functional areas (e.g., product, service, systems) and across divisional boundaries, leveraging automation, artificial intelligence, and/or workflows where applicable. Establishes and monitors processes, and drives accountability with stakeholders for following the established schedule and processes. Tracks and manages dependencies to enable cohesive, connected user scenarios to identify and proactively mitigate risks and serves as an escalation point for issues when necessary. Makes adjustments or course corrections when projects are not aligned to schedules or goals.
* Creates relationships and rhythm to drive orchestration and integration efforts with internal teams and external partners and/or stakeholders to develop and implement processes for highly complex cross functional programs, solutions, services, or integrated systems across complex functional areas. Collaborates and coordinates across the business to ensure alignment and gain buy in on program management, including tradeoffs, adjustments, and improvements as feasible. Influences leadership on objectives.
* Drives the development of the staging and implementation plan for piloting/release in alignment with objectives and key results (OKRs) and key performance indicators (KPIs) for products or functional areas (e.g., product, service, systems) across divisional boundaries, its development timeline, and the introduction to the different programs. Evaluates KPIs for business value and aligns and drives changes to those KPIs across teams.
* Partners with the relevant technical and business teams to contribute, prioritize, and deliver on the roadmap for multiple products or functional areas (e.g., product, service, systems) across divisional boundaries. Understands the value proposition for multiple products or functional areas across divisional boundaries and answers technical questions on the multiple products or functional areas they own. Justifies capacity requirements and advocates for the right resource allocation. Drives features or functional areas that utilize AI and ensure they meet quality, security, and ethical standards.
* Identifies and provides recommendations to improve compliance programs and processes for privacy, security, accessibility, quality, responsibility, safety, and other legal and business requirements and standards.
* Analyzes use-case and scenario outcomes and performance targets against business goals. Analyzes test cases for gaps to champion quality improvement across teams.
Product/Service/Solution Performance
* Leads the customer supportability experience and provides documentation (e.g., troubleshooting guidelines, best practices, blogs). Monitors how products and/or services are being used. Utilizes automation and AI to track and understand a root-cause analysis for live-site incidents. Understands and drives improvements in the support process, including both forums and communities. Collaborates with and provides deep insight to users, partners, or stakeholders (e.g., business-process owners, support, Engineering) on broad live-site improvement opportunities.
* Acts as a technical advisor to educate and evangelize the products or functional areas (e.g., product, service, systems) across divisional boundaries they work on with customers via meetings, presentations, and other forums. Defines and leads direct customer (internal and/or external) engagements to solicit feedback and understand their experiences with products or functional areas (e.g., product, service, systems) across divisional boundaries.
* Provides expertise to partner with teams and stakeholders (e.g., Engineering, Design) to collect performance metrics (e.g., key performance indicators [KPIs] such as usage, quality, speed and, cost and performance), monitor and report on progress (e.g., business reviews), and derive deep insights that lead to productive courses of action to improve development, iteration, and implementation of multiple products or functional areas (e.g., product, service, systems) across divisional boundaries. Identifies gaps in the latest technologies, artificial intelligence and Generative AI, customer listening systems, telemetry, and/or engagements (e.g., interviews, surveys) to develop insights on product and/or service performance and customer needs and drive continuous improvement across teams. Forms hypotheses to highly complex technical needs, performs experiments, and iterates to drive improvement in specific performance metrics that have measurable impact and shares insights with partners and stakeholders. Leads the development of Program Management best practices and shares them across teams.
Sales Engagement
* Helps deliver sales enablement and field support. Participates in business deals, creates strategic partnerships, and participates in pre-sales meetings with customers.
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
3+ years of experience managing cross-functional and/or cross-team projects.
Preferred qualifications
Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
8+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$188k-304.2k yearly 16d ago
Scrum Master - IT
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
**Job overview and responsibilities**
The Scrum Master plays a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. This role is responsible for facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. The Scrum Master will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration that ensures delivery of business value.
+ **Agile Facilitation** - Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
+ **Impediment Removal** - Identify, track, and eliminate blockers to team progress through problem-solving and escalation. Partner with leadership and functional groups to resolve dependencies and constraints.
+ **Team Coaching** - Coach team members and product managers on Agile principles, practices, and frameworks. Foster a culture of accountability, transparency, and continuous learning. Organize and conduct training sessions to enhance team members' skills in Agile methodologies.
+ **Stakeholder Communication** - Act as a bridge between product managers, developers, QA, and stakeholders. Provide clear and consistent updates on team progress, risks, and delivery commitments.
+ **Delivery Oversight** - Ensure teams are delivering work in alignment with sprint goals and release timelines. Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement. Support the team and stakeholders in adapting to changes in project scope or direction.
+ **Agile Maturity & Continuous Improvement** - Promote and support the adoption of Agile best practices across teams and departments. Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale.
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree Business Administration, Computer Science, Engineering or related field
+ 4+ years in technology development roles (BA, Release management etc..)
+ Strong understanding of Scrum, Kanban, and other Agile frameworks
+ Experience working with Agile project management tools such as Jira, Confluence, or Azure DevOps
+ Excellent communication, facilitation, and conflict resolution skills
+ Ability to lead by example, demonstrating strong servant leadership and a focus on team empowerment
+ Experience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value
+ Ability to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals
+ Strong organizational skills and ability to manage multiple teams or projects concurrently
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Agile certifications such as Certified ScrumMaster (CSM), or SAFe Agilist (SA) highly desirable
+ Experience as a scrum master, agile coach, or in a similar role within an Agile environment
+ Experience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery
+ Familiarity with Agile frameworks
+ Exposure to Agile transformations and change management
+ Background in software development or technical project delivery is a plus
The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$109.8k-142.9k yearly 60d+ ago
Representative - Quality & Process Auditor (Travel)
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.
**Job overview and responsibilities**
+ Responsible for conducting a range of operational & Safety and Regulatory Compliance audits within the airport environment, which includes the auditing of, but not limited to, United employees and Business Partners
+ Drive positive reinforcement for improvement with coaching and reporting to support operational performance and customer satisfaction
+ Will require travel up to 100% of the time
+ Provide Quality & Process audit results to United and Business Partner leadership by submitting audits via technology tool
+ Work with United and Business Partner leadership as needed to prevent derogations in customer satisfaction and safety
+ Gain trust with multiple stakeholders and provide insight on common audit trends and process observations
+ Champion of change and continuous process improvement by being a support structure to United and Business Partner leadership by auditing service standards and effectiveness within them
+ Support department with ad-hoc operational support
+ Continue to grow in position by recurrent and ongoing training in Quality & Process standards across Airport Operations
NOTE: This role is considered 100% travel and must be based at a hub location
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ High school diploma or equivalent
+ 1+ years of experience in fast-paced large scale operation
+ Excellent communication skills, including written and verbal
+ Outstanding interpersonal skills
+ Ability to work with leaders to communicate observations and areas of improvement
+ Able to lead with empathy and understanding of operational environment
+ Strong knowledge and working experience of Microsoft Office Suite
+ Use of cellular technology & laptop
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree
+ 1-2 years of aviation and/or auditing experience
+ Quality & Process Auditing Experience
+ Experience working with Business Partners who perform functions for United
The base pay range for this role is $53,960.00 to $70,334.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$54k-70.3k yearly 3d ago
Senior Manager - IT Application Development
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Job overview and responsibilities
The Senior Manager of IT Application Development will lead a team responsible for creating, implementing, and maintaining technology solutions to support United Airlines' TechOps business organization. This role involves aligning IT strategies with overall business goals, managing project portfolios, ensuring system performance and security, and fostering strong relationships with business partners and senior leaders. Candidates should have expertise in the software development lifecycle, familiarity with Agile methodologies, and the ability to provide technical leadership for complex, large-scale systems.
The role centers on modernizing legacy systems, strengthening cybersecurity measures, and enabling data-driven insights to improve fleet reliability, safety, and regulatory compliance. Collaboration with engineering, maintenance, safety, and compliance leaders is crucial to ensure IT capabilities support both operational and strategic objectives.
You will lead efforts in designing, analyzing, and developing scalable solutions, focusing on solutions architecture and driving organizational change. Effective collaboration with finance and other organizational teams is crucial to achieving the company's strategic goals. The role requires a combination of technical expertise, leadership qualities, and collaborative skills.
* Develop and implement a comprehensive strategy in alignment with business objectives.
* Manage the full lifecycle of projects, including planning, development, testing, and deployment.
* Ensure the quality and scalability of solutions by establishing best practices and governance procedures.
* Monitor the performance of solutions and conduct regular reviews to ensure they deliver the expected business benefits.
* Responsible for escalating, assisting, and following through on the resolution of issues related to the delivery of technology solutions.
* Delivery/Support: Accountable for gaining and maintaining alignment of delivery success criteria with business partners
* Accountable for effective project management and delivery of work requests and projects within committed budget, schedule, and quality for individual projects while also meeting overall department performance goals.
* Accountable for identifying needs, securing commitments, and monitoring progress of deliverables from internal and external service provider teams.
* Provide cost estimates and business case updates.
* Accountable for ensuring technology solutions comply with architectural standards.
* Responsible for communication of progress to senior IT and Business leadership.
* Responsible for organizing and maintaining performance of any application issues in accordance with the agreed SLA.
* Provide information and periodic updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review.
* Development Standards, Tools & Architecture
* Create a team structure and process for quality control during development, testing, debugging code, and deployment
* Ensure best practices for Agile methodologies are implemented, and continuous improvements are made, as needed. Ensure adherence to code scanning and other security protocols during development and release.
* Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed, and performed.
* Remain informed of new technologies and/or business processes and incorporate those technologies to improve the productivity of the applications staff and software systems' maintainability.
* Drive continuous improvement and be adaptable to changing designs and to adding performance enhancements.
* Play a key role in formulating and following the procedures and processes for development.
* Play a key role in the formation of agile delivery teams for development and technology delivery.
* Product Development and Roadmap:
* Understand and partner with United business and DT leadership teams, along with product SMEs, to define the end-state vision, goals, and strategy of the product and create a multi-year product development strategy and tactical plans.
* Share knowledge and collaborate to come up with effective and innovative solutions to problems.
* Maintain up-to-date knowledge of technology trends and advancements.
* Collaboration and Stakeholder Partnership:
* Engage, collaborate, and partner with stakeholders, technical and business, to understand business requirements and user expectations, and lead the development of solutions that meet functional and technical requirements.
* Collaborate with cross-functional teams, including IT operations, security, and quality assurance, to ensure the reliability, security, and scalability of our applications.
* Foster strong relationships with business partners, acting as a trusted advisor and advocate for the IT department.
* Collaborate with various departments to identify and prioritize process automation opportunities. Be a Thought Partner, i.e., engaged with Business Owners/Business Process Development.
* Governance & Performance:
* Manage budgets, vendor relationships, and service delivery metrics.
* Ensure adherence to FAA, OEM, and internal IT governance standards.
* Drive measurable improvements in application reliability, security, and user satisfaction.
* Leadership
* Lead a multi-functional, impactful team responsible for designing, developing, and maintaining SaaS and customer applications.
* Manage vendor development teams assigned to projects and core support.
* Mentor and develop team members by guiding technical skills, best practices, and career growth opportunities. Establish department and individual goals.
* Assess and recommend improvements to the organization's structure, roles, and responsibilities.
* Participate actively in future strategy, goals, objectives, and operational performance.
* Create and maintain a high performance by interacting and mentoring junior and senior-level developers.
* Perform short and long-term resource planning to ensure the proper number of resources and the right skills are available to meet project goals and schedules.
* Use creative and proactive leadership skills to address project challenges and opportunities.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelors degree in Information Technology, Computer Engineering, Finance, or related field
* 7+ years of relevant experience in application development.
* At least 12 months of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior-level management and key stakeholders.
* Understanding of system architecture principles, including the ability to design scalable and reliable solutions
* Strong background in Agile delivery, cloud technologies (such as AWS/Azure), and enterprise integration (API, microservices).
* Proficient in project management methodologies, including Agile and DevOps practices.
* Leadership experience and the ability to guide and inspire a team. Project management skills may also be beneficial.
* A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices.
* Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes.
* Well-versed in Agile development and requirements management processes.
* Must be legally authorized to work in the United States for any employer without sponsorship
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Masters degree
* Practical experience in developing and architecting highly integrated, high-user-base systems is highly valued.
* Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior-level management and key stakeholders.
* Proven experience managing technology solutions in an aviation or aerospace environment.
* Experience in application development supporting Engineering, Reliability, Avionics, CASS(Continuing Analysis and Surveillance System), and Quality Assurance.
* Experience with cybersecurity principles and secure software development lifecycle.
* Experience with aircraft data systems, avionics software, or airline maintenance systems.
* Excellent communication and stakeholder management skills.
* Ability to lead through influence in a complex organization.
* Passion for technology innovation, reliability, and safety in aviation.
The base pay range for this role is $137,275.00 to $178,670.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$137.3k-178.7k yearly 26d ago
Senior Staff Representative - Hangar Production Coordination
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
**Job overview and responsibilities**
This role requires a strategic thinker that can build and maintain strong internal and external client relationships. You will own the station modification and overhaul maintenance event readiness. This includes a portfolio of work around aircraft projects (modifications, inspections, Engineering Authorizations (EA) etc.). You will be tasked with auditing completed regulatory aircraft paperwork for compliant signoffs, analyzing and developing project plans, as well as triaging, problem solving, and proactively course correcting off track projects. The goal is to complete all aircraft projects on-time, within budget, and within scope and providing safe and reliable aircraft for our operation.
+ Analyze, develop and assemble schedules for all heavy check packages for all new EA's
+ Conduct pre-induction and post check meetings to ensure alignment and expectations are clear across all teams
+ Track inbound and active aircraft events
+ Proactively course-correct conflicting workload creating a consistent product using available project management tools
+ Engage in problem solving and root causation efforts
+ Utilize lessons learned to identify opportunities for process improvement and lead supporting initiatives
+ Enable check event success by engaging other Tech Ops teams
+ Raise concerns when scope of analysis may not align with time available and choose an appropriate scope of analysis to conduct balancing ROI to time available
+ Audit regulatory aircraft paperwork for completeness and compliant sign-offs
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ High School Diploma + 5 years Aircraft maintenance experience or Bachelors in Engineering, Mathematics, Statistics, Supply Chain/Logistics, Business, Aviation
+ 2+ years experience managing projects
+ 2+ years Heavy Aircraft maintenance planning and execution
+ Strong knowledge of aircraft maintenance programs and fleet project efforts (EA's)
+ Excellent project management skills
+ Strong strategic planning skills
+ Data and analytical skills
+ Strong interpersonal, verbal, and written communication skills, with ability to effectively interact at all levels (including executive) and team with all internal and external business partners
+ Ability to handle simultaneous projects and adapt to a fast-paced, changing environment
+ Proficient in MS Office applications
+ Models the principles of safe, caring, dependable, and efficient principles
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ A&P license or equivalent planning / execution experience
+ Project Management or Lean Six Sigma certification
+ 5+ years of professional experience in project management
+ Knowledge of United/industry data sources
+ Background and knowledge of aircraft maintenance system
+ Working Knowledge of Sceptre
The base pay range for this role is $89,965.00 to $117,212.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$28k-45k yearly est. 3d ago
Senior Data Scientist
Microsoft Corporation 4.8
Houston, TX job
Do you enjoy solving problems, looking at problems through a different lens, and working closely with customers to innovate new solutions to complex problems? Do you jump with excitement at the opportunity to identify trends and provide unique business solutions? Do you want to join a team where learning about a new technology or solution is part of our work every day? Then, come join us!
The Industry Solutions Engineering (ISE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges.
We work closely with our customers' engineers to jointly develop code for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform.
We are hiring a Senior Data Scientist to help drive high-impact engineering projects with our customers and their partners, transforming their missions using AI and other cloud-based solutions and services. Data scientists have data management and expertise in developing statistical techniques to analyze data and find patterns. You will be part of a cross-functional team of software engineers, data scientists, technical program managers, and designers who work side-by-side with high-impact and strategic customers and their engineers to build innovative solutions.
As part of our team, you will thrive in working with a variety of technologies, not just Microsoft technology. You will solve exciting business problems, contribute to open source, and collaborate with Microsoft product teams.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
* You will acquire the data necessary for your project plan and develop usable data sets for modeling. You'll also update internal best practices for data collection and preparation, and contribute to data integrity conversations with customers.
* You will evaluate your team's models and recommend improvements as necessary, drive best practices for models, and develop operational models that run at scale. You'll also conduct thorough reviews of data analysis and modeling techniques, and identify and invent new evaluation methods.
* You will research and maintain a deep knowledge of the industry, including trends and technologies, so that you can identify strategy opportunities and contribute to thought leadership best practices. You'll also write extensible code that spans multiple features, and develop expertise in proper debugging techniques.
* You will define business, customer, and solution strategy goals, and partner with other teams to identify and explore new opportunities. You'll also apply a customer-oriented focus to understand their needs, and help drive realistic customer expectations.
* You will embody our culture and values.
Qualifications
Required/minimum qualifications
* Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 1+ year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
Other Requirements
* This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Additional or preferred qualifications
* Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
* 2+ years customer-facing, project-delivery experience, professional services, and/or consulting experience.
#ISEngineering
#WSS
Data Science IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$158.4k-258k yearly 1d ago
AI Workforce Specialist Sales Manager (West Region)
Microsoft Corporation 4.8
Houston, TX job
We are seeking an AI Workforce Specialist Sales Manager (West Region) to lead transformative initiatives that accelerate AI, Business Solutions, and Modern Work adoption that delivers measurable business value for customers in the State & Local Government and Education (SLED) sector. In this strategic leadership role, you will help set the vision for AI Workforce solutions, leveraging market intelligence and analytics to identify opportunities, forecast trends, and align strategies with customer priorities.
You will mentor and lead a team that engages in engaging senior stakeholders and decision makers, deepening relationships and driving high-value opportunities. This role oversees the development and implementation of sales strategies tailored to SLED customers, ensuring secure, scalable, and impactful transformations. You will guide sales strategy, manage pipeline reviews, and utilize forecasting tools to achieve sales targets and operational excellence. As a thought leader, you will influence corporate leadership, foster partnerships, and champion best-practice sharing across regions. In addition to driving business growth, you will coach and develop high-performing teams, promoting employee growth and delivering exceptional results. This is an opportunity to shape the future of AI in public sector and education, connecting Microsoft solutions to real-world outcomes.
Responsibilities
Customer Engagement
* Champion adherence to sales frameworks and AI-enhanced methodologies to qualify and advance high-value opportunities.
* Orchestrate complex deals across internal teams ensuring seamless handoffs and risk mitigation.
* Coach teams to tailor strategies to customer security priorities, fostering trust and long-term partnerships.
* Strengthen partner relationships to activate co-selling strategies and accelerate value realization at scale.
People Leadership
* Lead through Model, Coach, Care principles:
* Model: Embody company culture and leadership values.
* Coach: Define objectives, enable success across boundaries, and foster adaptability.
* Care: Attract, retain, and develop top talent while investing in individual growth.
Sales & Pipeline Management
* Set strategic direction for business analysis and emerging opportunities to drive innovation.
* Advocate adoption of AI tools, automation, and business solutions to optimize growth.
* Oversee pipeline reviews and forecasting accuracy using AI-powered analytics.
* Ensure pipeline hygiene and monitor usage trends to drive adoption, expansion, and predictable renewals.
Sales Strategy
Develop territory insights leveraging AI-driven predictive analytics to align initiatives with customer priorities.Drive cross-functional collaboration to deliver solutions that advance customer business objectives.Lead AI- and cloud-driven transformation strategies, positioning offerings to differentiate in the market.Conduct whitespace analysis and refine market intelligence methodologies to identify growth opportunities.Executive EngagementMentor teams in building relationships with senior stakeholders and decision-makers for high-value customers.Serve as a trusted advisor, championing security principles and compliance standards.Collaborate with internal leaders to maximize customer success and influence market direction.
Executive Engagement
Mentor teams in building relationships with senior stakeholders and decision-makers for high-value customers.Serve as a trusted advisor, championing security principles and compliance standards.Collaborate with internal leaders to maximize customer success and influence market direction.
Other : Embody our culture and values
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
Additional Qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.
6+ years solution or services sales experience.
3+ years people management experience.
Other Requirements: Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
#mcaps
Solution Area Specialists M5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
****************************************************
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$170.3k-239.8k yearly 9d ago
SiteOps Global Production Systems & Software Engineering Manager
Meta 4.8
Houston, TX job
Meta is seeking a Production Systems & Software Engineering Manager to join our Data Center Site Operations (SiteOps) team. This role leads the Systems & Software Engineering team which drives the integration, performance, and alignment of tooling, automation, break/fix triage, and related workflows critical to Site Operations.As a leader at the forefront of the global data center industry, you will thrive in environments where adaptability and flexibility are key. You will manage Tooling and Systems engineers, leveraging your technical expertise and attention to detail to support and develop individual contributors. By building trust and credibility across cross-functional teams, you will empower Fleet and Strategic Tooling teams to deliver signals-based support for tooling, automation, software, and mass production workflows that enable Global Operations.Collaboration is central to this role. You will partner with Production Engineering (PE), Core Systems, Enterprise Engineering (EE), and other stakeholders to deliver actionable signals and influence their roadmaps, ensuring SiteOps Global Operations are effectively supported.We are looking for a leader who can rapidly understand complex technical challenges faced by subject-matter experts and local site teams, align globally distributed teams and partner organizations around shared goals and set clear priorities and direction, securing buy-in and commitment from all relevant stakeholders.
**Required Skills:**
SiteOps Global Production Systems & Software Engineering Manager Responsibilities:
1. Develop and collaboratively own the roadmap for all tooling, automation, processes and workflows for compute, storage and accelerator delivery from Infra into mass production (MP) deployments. Serve as the central point of contact representing these functions across SiteOps
2. Develop and collaboratively own the processes and workflows required to support Global Operations in maintaining a high SLA for our compute, storage and accelerator platforms
3. Build relationships and collaboration with engineering and cross functional teams across the company. Actively solicit feedback from teams, and use that feedback to improve operational effectiveness as infrastructure scales
4. Lead the team to identify and root cause systemic issues in the fleet and drive resolution. Deliver maximum server fleet up-time and utilization rates, by leveraging data to understand hardware failure conditions and root cause
5. Provide people management, mentorship, coaching, and career development to build an environment fostering commitment to impact
6. Support leadership meetings and facilitate alignment on key issues and opportunities
7. provide timely alerts and data for enabling cross-functional teams to develop requisite corrective actions and forward looking implementations
8. Collaborate with stakeholders, functional owners and subject matter experts to interpret and articulate business and operations needs
9. Travel up to 30% is required
**Minimum Qualifications:**
Minimum Qualifications:
10. BS or BA in technical field or commensurate experience
11. 10+ years experience in managing teams in software design, workflows and validation, working with cross functional teams to deliver products to production
12. Experience working across a global organization and building partnerships with cross functional teams inside and outside of the organization
13. Demonstrated success in developing and executing a strategic roadmap that supports organizational scaling
14. Experience in processing and analyzing large sets of data
15. Demonstrated knowledge of server and storage platforms, principles, technologies, protocols, and standards
16. Experience managing multiple concurrent projects and managing tight timelines
**Preferred Qualifications:**
Preferred Qualifications:
17. Large-scale data center environment experience, including tooling and automation deployments
18. Experience in data center system and workflows development and deployments
19. Leadership presence and presentation skills
**Public Compensation:**
$173,000/year to $245,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$173k-245k yearly 8d ago
Sr Manager - PSS Order (C#, .NET)
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The Senior Manager of IT Application Development will be pivotal in leading a team dedicated to developing innovative solutions for our PSS (Passenger Service System) Order Management team. This position will drive technological advancements and shape our company's future amid ongoing transformations.
* Leadership and Team Management
* Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning
* Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations
* Establish goals for the team and individuals, including performance reviews and career and performance plans
* Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines
* Strategic leadership, cross-cultural competence, and operational management across multiple countries and time zones.
* Communication and Stakeholder Management
* Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements
* Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy
* Develop multi-year product development strategies and tactical plans
* Share knowledge and work together to generate innovative solutions to problems
* Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards
* Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review
* Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives
* Budgeting and Resource Management
* Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational need
* Track and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the team
* Strategic IT Planning and Execution
* Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions
* PCI Compliance: Proven experience in implementing and maintaining PCI compliance for enterprise applications
* Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions
* Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed
* Ensure compliance with code scanning and other security protocols during development and release
* Foster collaboration across many teams in DT and business, to develop strategy for integration and orchestration of other GEN AI tools to accelerate project delivery.
Qualifications
What's needed to succeed (Minimum Qualifications):
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree
* Information Systems, Computer Science, Engineering, Business Administration, or related field preferred
* 7+ years of relevant experience
* Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, peer collaboration, and team development
* Experience building applications using AWS cloud as massive scale
* Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders
* Expertise in application architecture, cloud-native design, API management, microservices, and modern development frameworks (e.g., REACT, .NET, JavaScript).
* A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices
* Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes
* Well-versed in Agile development and requirements management processes
* Proven ability to influence senior leaders, shape technical strategy, and drive delivery outcomes.
* Excellent communication skills to effectively liaise with technical teams and business leaders.
* Ability to build strong relationships with internal and external partners, vendors, and service providers.
* Collaboration skills to work across different departments and foster a team-oriented environment.
What will help you propel from the pack (Preferred Qualifications):
* Master's degree
* Understanding of system architecture principles, including the ability to design scalable and reliable solutions
* SHARES and/or TPF experience
* Understanding of spec-driven development methodology
The base pay range for this role is $137,275.00 to $178,670.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$137.3k-178.7k yearly 38d ago
Principal Architect - IT
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
**Job overview and responsibilities**
The Principal Architect will lead the architectural design and strategy for applications within the DT Tech Ops & Safety portfolio. In this role, you will collaborate with the United Airlines Enterprise team to ensure compliance with architectural standards. You will apply these standards to the portfolio to provide a cohesive technical design and strategy across applications, platforms, and services, including third-party IT systems implementations. The Principal Architect will implement enterprise architecture standards within cloud and on-premises infrastructures, ensuring adherence to DevOps, security, and data management standards. The ideal candidate will possess a deep understanding of translating enterprise architecture standards into actionable designs, ensuring applications are built in a scalable, secure, and compliant
**Responsibilities**
- Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide the design of technology solutions, especially those requiring integration of applications.
- Develop and manage a technical strategy and coordinate adoption. This role will be responsible for architect guidance on best practices and common pitfalls in system design, infrastructure integration, application development, and application runtime principles.
- Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain-specific guidance to drive architectural alignment across the enterprise. Apply architectural and engineering principles to design solutions that meet operational requirements, including scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
- Implement and maintain CI/CD pipelines and observability tools (Harness, Dynatrace, AWS) to ensure efficient software delivery and application reliability.
- Conduct research and develop Proofs of concept for emerging technologies and implementation toolkits to support anticipated development efforts and recommend technologies that are functionally robust and cost-effective. Research, enforce, and drive the adoption of design patterns throughout the enterprise, and evangelize best practices for solution design and development.
- Identify new technologies, industry trends, and best practices to incorporate into the roadmap. Plays a critical role in translating business strategy into technical strategy and defines end-to-end technology architectures that support the strategy.
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ Computer Science, Computer Engineering, Information Systems or other computer related field required
+ 7+ years of experience in enterprise architecture, with a strong background in managing complex enterprise applications and infrastructure.
+ Enterprise Applications:
+ Cloud and On-Premise Infrastructure: Expertise in on-premise server provisioning, with a focus on hybrid cloud environments
+ DevOps and CI/CD: Strong knowledge of DevOps practices, including CI/CD, automation, and observability tools (Harness, Dynatrace).
+ Security and Vulnerability Management: Solid understanding of security best practices, including vulnerability management and mitigation.
+ Data Management: Proficient in data architecture, governance, and security, with experience in both relational and non-relational databases.
+ Strategic Thinking and Problem-Solving: Ability to develop long-term technology roadmaps and solve complex technical challenges.
+ Emerging Technologies: Keen interest in staying current with the latest trends in architecture, cloud computing, and software development.
+ Extensive experience with .NET or Java, and building scalable, high-performance applications
+ AWS Cloud Services or Azure Cloud Services
+ Proficient in relational and non-relational databases, data governance, and data integration strategies.
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Leadership and mentoring abilities: Ability to guide and motivate a team of developers
+ Experience with Agile development methodologies: Familiarity with Scrum, Kanban, or other Agile frameworks
+ Understanding of cloud computing and DevOps principles: (e.g., AWS, Azure, GCP)
The base pay range for this role is $137,275.00 to $178,670.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$137.3k-178.7k yearly 45d ago
Flight Attendant (Greek Speakers Only)
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Today, United has over 28,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.
Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Franciso, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).
**Travel Privileges:** Fly around the world on United and bring your loved ones!
**Outstanding Benefits:** 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.
**Starting hourly** **flight** **pay of $28.88/hour with top of base scale at $67.11/hour:** Seniority based pay increases and additional compensation for language skills, lead positions, and international trips.
**Inflight Crew member proficiencies:**
**Safety First:** Ensure the highest levels of safety.
**A "People-First" demeanor:** Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.
**Flexibility** : With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.
Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.
**Team Player:** Consistent track record of working independently as well as a part of the team.
**Turn dreams into reality:** Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
**The Job Posting End Date is 12/31/2025** .
**Qualifications**
**Qualifications and Requirements include:**
+ 21 years of age or older at time of application
+ High school graduate or GED; 2 or more years of college preferred
+ At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
+ Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
+ Ability to speak, read, write, and understand English fluently.
+ Must be able to read and speak Greek fluently.
+ Ability to hear all types and ranges of sound.
+ Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
+ Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
+ Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
+ Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
+ Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
+ Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration
+ Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
+ Ability to travel to and from all countries United serves without any restrictions
+ To see the full list of countries United serves, visit our FAQ here (************************************* .
+ Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
+ Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
+ Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
+ Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
+ Must be legally authorized to work in the United States
+ Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.)
**What you can expect during onboarding and training**
+ Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
+ Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
+ Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
+ Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
+ Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
**What you receive for delivering your best**
+ United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
+ Additional compensation for language skills, lead positions, and international trips.
+ Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
+ Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status.
+ United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
+ United puts safety and cleanliness at the forefront of the travel experience for employees and customers.
+ During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about the flight attendant position and hiring process, click here (************************************************************** !
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description (************************************************************************************************************************************
The starting rate for this role is $28.88.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$31k-42k yearly est. 60d+ ago
Senior Line Engineer
United Airlines 4.6
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
* This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required
* Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency
* Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects and program changes/technical specification revisions
In addition to base pay, this role includes a $10,000 role-specific premium, separate and additional from the listed base pay range.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience.
* Senior Line Engineer I: 5-8 years
* Senior Line Engineer II: 8 years +
* Ability to interpret complex and technical Engineering and OEM documents.
* Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems.
* Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
* Successful candidate will have working knowledge of airline or OEM operations.
* Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics.
* Reliable, punctual attendance is an essential function of the position.
* Must be available to work any shift including nights and weekends as well as holidays.
* Must be legally authorized to work in the United States for any employer without sponsorship.
* Successful completion of interview required to meet job qualification.
What will help you propel from the pack (Preferred Qualifications):
* OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
* Work within specific ATA Airline Chapters
* Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
* Excellent communication and technical writing ability
* Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
* CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $127,622.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$97.9k-127.6k yearly 60d+ ago
US-Manager
Apple Inc. 4.8
Apple Inc. job in Houston, TX
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple's goals.
Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.
You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Be proficient in written and spoken English (sign language supported). Have experience leading others in retail, sales, or a related field.