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Master Data Governance/Management - Senior - Consulting - Location OPEN
Ernst & Young Oman 4.7
Applications analyst job in Boston, MA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Technology - Data Management Technology - Senior Consultant The opportunity
EY's Analytics and Data team is seeking a Master Data Management Senior focusing on helping our clients define and drive data management strategy and technology implementation. This role requires a professional with an ability to assist in defining a master data management design- complemented by a solid track record of system delivery. The individual should be ready to guide clients through the adoption and implementation of advanced technologies.
In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps for implementation. Your understanding of business strategy in connection with the value of data at scale will be crucial.
Your key responsibilities
As a Senior Data Management and Strategy professional, you will be at the forefront of data governance and strategy, ensuring that data assets are protected and utilized effectively. You will spend your time on the following key responsibilities:
Designing and implementing data governance frameworks that align with business objectives.
Collaborating with stakeholders to build analytics solutions that deliver tangible business value.
Conducting maturity assessments to enhance data management capabilities across the organization.
Develop solutions to complex problems, including functional and technical design of master data management software.
Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Guide clients in defining a data governance strategy including aspects such as data quality, data catalog, master data management, analytics use cases, date readiness for AI/ML, and systems alignment to leading ERP and CRM applications.
Data Integrity Assurance: Implement cutting-edge DQ tools and processes to maintain impeccable data standards throughout the infrastructure.
Analytical Collaboration: Engage in meticulous requirement gathering, interpret Business Requirement Documents (BRDs), and collaborate with system analysts to develop comprehensive source-to-target mappings.
Data Scrutiny: Conduct thorough examinations of data within source databases prior to migration into data warehouses and generate detailed technical specifications in alignment with BRDs.
Lead multiple engagements simultaneously, ensuring the delivery of high-quality services and client satisfaction.
This role may require regular travel to meet with external clients, providing you with the opportunity to engage directly with stakeholders and contribute to impactful projects.
Skills and attributes for success
To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex data environments and build strong relationships will be key to your success.
Strong understanding of data privacy and governance principles.
Experience in enterprise strategy and data management.
Proficiency in metadata management and ontology design.
Excellent communication skills, with the ability to convey complex information clearly.
Demonstrated emotional agility and the ability to collaborate in hybrid environments.
Knowledge of future trends/changes in the industry and the ability to articulate these to customers.
Benchmark design, development, delivery knowledge.
Working knowledge of any of the cloud technologies AWS and Azure.
Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes.
Ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts.
Demonstrated expertise in Data Privacy and Master Data Management.
Strong understanding of Data Governance and Enterprise Strategy.
To qualify for the role, you must have
Bachelor's degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field.
Minimum of 3 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM.
ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component.
Typically, no less than 3 years relevant developer experience in master data management software.
Strong understanding of Data Governance principles.
Experience with Enterprise IT Architecture.
A valid driver's license in the US; willingness and ability to travel internationally to meet client needs.
A track record of successful stakeholder engagement.
Ideally, you'll also have
Experience with complex problem-solving and critical thinking.
A track record of driving outcomes in collaborative environments.
Familiarity with digital fluency and hybrid collaboration tools.
A passion for innovation and the strategic application of emerging technologies to solve real-world challenges.
The ability to foster an inclusive environment that values diverse perspectives and empowers team members.
What we look for
We seek individuals who are not only technically proficient but also possess the ability to inspire and lead teams. Top performers demonstrate a passion for innovation, a commitment to excellence, and the ability to navigate complex challenges with ease.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY | Building a better working world
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$128.4k-200.6k yearly 1d ago
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Strategic Sourcing & Corporate Development Analyst
PTC Inc. 4.8
Applications analyst job in Boston, MA
A leading technology company based in Boston is seeking an Analyst for their Corporate Development team. This hybrid role involves conducting market evaluations and researching companies to support PTC's strategic objectives. Ideal candidates will possess a Bachelor's degree, strong analytical skills, and experience in Corporate Development or related fields. The position offers a competitive salary range of $87,600 - $115,000, along with a variety of benefits including medical insurance, paid time off, and opportunities for equity participation.
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$87.6k-115k yearly 23h ago
Human Resources Information System Analyst
Brown University Health 4.6
Applications analyst job in Providence, RI
Hybrid; based in Providence, RI.
The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives.
Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities.
Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed.
Identifies opportunities to improve the user experience utilizing workflows and configurations.
Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure.
Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes.
Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs.
In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation.
Collaborates cross-functionally to collect, understand, and translate business needs for system implementation.
Submits corresponding change requests as needed.
Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed.
Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress.
128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts.
Performs mass data uploads as needed to meet customer needs and requirements.
Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Bachelor's degree required.
A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis).
Experience with Workday HCM or similar SaaS platform implementation preferred.
Demonstrated analytical and problem-solving skills.
Must be proficient in Microsoft Excel, SharePoint and MS Teams.
$56k-77k yearly est. 1d ago
Technical Systems Analyst
Marchon Partners 4.0
Applications analyst job in Boston, MA
Title: Technical Systems Analyst
Duration: 12+ month contract with possibility of extensions
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting.
The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages.
Position Responsibilities (including but not limited to):
Application Support
Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed.
Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process.
Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate.
Help maintain documentation for owned applications and ensure others meet documentation standards
Change and Major Incident Management
Escalate to other teams, leadership and vendors where appropriate
Use ITSM to evaluate ticket trends and review appropriateness of environment changes
Help document outcomes of and facilitate meetings
Development, Application Monitoring and Process Improvement
Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes.
Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions
Analyze incident data to identify trends and opportunities for process improvements.
Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects.
Required Qualifications
3-5 years (or more) of relevant experience supporting or developing applications
Advanced knowledge troubleshooting applications, network and other technical problems
Able to interact with end users and other teams professionally
Excellent verbal, interpersonal and written communication and documentation skills
Driven by a desire to provide strong customer service
Has a teamwork mentality with the ability to both collaborate and work independently
High level of professionalism and focus on quality
Attention to detail with the ability to contact switch and reprioritize tasks as needed
Ability to provide 24 hour/7 days a week on-call support when scheduled
Desired Qualifications
Familiarity with application monitoring and alerts
Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI
Familiarity with ITSM - e.g. ServiceNow
Proficiency and knowledge of supporting technology within an IT operation.
Understanding of software development lifecycles (SDLC).
Familiarity with GitHub for source control management.
Strong aptitude to learn and adapt to new technologies.
A desire to drive process improvement
$81k-105k yearly est. 4d ago
IT Access & Provisioning Analyst II
Commonwealth of Massachusetts 4.7
Applications analyst job in Chelsea, MA
A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually.
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$77.3k-116k yearly 1d ago
Epic Cadence / Grand Central / Prelude Analyst Lead
Gardner Resources Consulting, LLC
Applications analyst job in Boston, MA
Epic Cadence / Grand Central / Prelude Analyst Lead (Remote)
Project manager experienced in the revenue cycle space. PMP preferred
Must be certified in either Cadence, Grand Central or Prelude
5+ years of experience required
$85k-111k yearly est. 1d ago
Business Analyst
FM 3.9
Applications analyst job in Johnston, RI
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Summary
The Underwriting Data Analytics team is seeking a Business Analyst to join their team. The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. May lead the business analysis process on small projects or participate with other business analysts on larger projects.
The Business Analyst in Underwriting Data Analytics will work closely with the department's subject matter experts on analytical projects. They will work with members of the staff underwriting community and those outside of it to clearly communicate business needs, perform necessary analysis, and engage appropriate members of the department when needed. This role will provide ample opportunity to broaden the successful applicant's understanding of FM's data, business processes, and systems.
Schedule & Location
This is a full-time office-based position in Johnston, RI.
Responsible for system requirements definition, testing, implementation, and support of business applications or components thereof that meet or exceed the expectations of FM's employees and customers. This may be the complete effort on a small project, or for a portion of a larger project.
Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. On a small project, may determine the techniques used for this work.
Documents the results of analysis activities using the appropriate templates and tools. May develop these templates and tools for use on a small project.
Initiates interaction and works closely with other development groups to ensure an integrated business solution.
Represents all or a portion of business needs on a project team, depending on the size of the project.
Demonstrates solid understanding of FM's business and business processes within one or more areas.
Required Education
Bachelors Degree
Required Work Experience
2+ years of general business analysis experience (a combination of experience and education will also be considered)
Proven experience with techniques and tools utilized in functional design, data analysis, and data flow diagramming. Experience determining techniques and tools to use.
Proven experience gathering requirements, functional design, and influencing business processes of moderate complexity.
Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation.
Required Skills
Demonstrated knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems.
Proven ability to multi-task and establish priorities for own work to meet deadlines.
Excellent interpersonal, oral/written communication and organizational skills.
The hiring range for this position is $74,080-$133,900 annually. This position is advertised as three levels and based on the finalist's skills and experiences, final job grade and salary will be communicated to the finalist of choice. This position is open as a Business Analyst, Business Analyst II or Senior Business Analyst and the final title will be confirmed based on the new hire's skills and experience.
The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$74.1k-133.9k yearly Auto-Apply 1d ago
Application Support Analyst, Fulfillment Execution
Wayfair LLC 4.4
Applications analyst job in Boston, MA
Fulfillment Execution App Support Engineer We are embedding application support engineers onto our Warehouse Management software engineering team to improve our incident resolution time and find and fix trending problems faster. You will join one of our engineering teams, handle incoming requests via Slack help channels, email, and incoming ServiceNow tickets. You will be the point person for Application Support to triage problem reports, handle any issues out T1 support are unable to solve, and work with software engineers to prioritize bug fixes as appropriate.
Who We Are
The Fulfillment Execution Engineering team is the technical engine at the heart of Wayfair's physical supply chain. We are responsible for building and scaling the next-generation Warehouse Management System (WMS) platform that serves as the operational backbone for our entire fulfillment network.
Our mission is to empower our supply chain by delivering reliable, precise, and real-time inventory control and order processing. We own the critical suite of microservices, APIs, and mission-critical integrations that connect our core WMS to the wider Wayfair ecosystem-including order management (OMS), transportation (TMS), and automated warehouse equipment.
A primary focus for this team is the technical ownership, configuration, and extension of our core WMS platform. We have a strong preference for candidates with hands-on experience in Manhattan Active Supply Chain (MASC), as we leverage this technology to optimize every physical process, from receiving and putaway to picking, packing, and shipping.
We focus on system reliability, technological innovation, and scalable performance by partnering closely with product managers, supply chain operations, and platform engineering teams. Your work will directly enhance warehouse efficiency, reduce fulfillment times, and streamline our end-to-end physical operations.
What You'll Do
* Prioritize tickets on ServiceNow to ensure our software engineering team is focused on solving the highest impact problems for our end users in a timely manner.
* Collaborate across cross functional engineering and business teams to solve high impact incidents with a sense of urgency by providing quality and accurate information.
* Identify recurring technical issues and influence the software engineering team to fix their root causes to enhance business productivity.
* Create runbooks for repeatable problem fixing by any team member until root cause issues are fixed.
* Analyze production or workflow issues by creating and running SQL queries or utilize our proprietary warehouse management system.
* Establish and update team wide best practices for the purposes of knowledge management and sharing through technical documentation
* Demonstrate accountability and ownership by employing a strong work ethic to solve complex problems from start to finish.
* Perform research independently by asking clarifying questions, gather relevant data, and resolve the manner using a data driven approach
* Be a team player and assist other members to achieve overall team goals.
* Flexibility to provide support to 24/7 fulfillment centers and participate on a rotational or on-call shift, if needed.
We Are a Match Because You Have:
* 2+ years of IT Support Experience, ideally working in a warehouse environment
* Bachelor's or Associate's Degree in Computer / IT related field or equivalent work experience
* Ability to write and utilize SQL scripts to pull data from complex data sets
* Experience troubleshooting warehouse device equipment such as RF Barcode Scanners, Zebra label printers, and other peripherals/devices.
* Experience with technical documentation and presenting succinct analysis to leadership
* Eagerness to learn production workflows, processes and adopting systems best practices
* Strong customer service and organizational skills while keeping attention to detail.
* Proven ability to handle multiple tasks concurrently and prioritize accordingly.
* Excellent communication, interpersonal and team-building skills.
* Acting as a team player who is dedicated to providing the best results possible.
* Having a strong work ethic and desire to be a life-long learner
* Strong preference for candidates with Manhattan Active Supply Chain
Why You'll Love Wayfair
* Time Off:
* Paid Holidays
* Paid Time Off (PTO)
* Health & Wellness:
* Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
* Life Insurance
* Disability Protection (Short Term & Long Term Disability)
* Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
* Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
* Caregiver Services
* Financial Growth & Security:
* 401K Matching (Employee Matching Program)
* Tuition Reimbursement
* Financial Health Education (Knowledge of Financial Education - KOFE)
* Tax Advantaged Accounts
* Family Support:
* Family Planning Support
* Parental Leave
* Global Surrogacy & Adoption Policy
* Professional Development & Recognition:
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
$70k-90k yearly est. Easy Apply 60d+ ago
Application Analyst
Massachusetts Eye and Ear Infirmary 4.4
Applications analyst job in Somerville, MA
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Do you love solving problems, finding patterns in data, and turning insights into action? We're looking for an ApplicationAnalyst who's ready to drive real change across our IT service landscape. In this role, you'll blend technical curiosity with process improvement skills to strengthen how we manage Major Incidents, Problem Management, and Vendor performance.
You'll be the go-to person for uncovering insights - building sleek, data-driven dashboards in Tableau, Power BI, or ServiceNow Platform Analytics that help leaders make smarter, faster decisions. You'll also take a leading role in our Problem Management process, preparing for our high-visibility Service Forum, where senior leaders review major incidents, document lessons learned, and shape new initiatives that drive continuous improvement.
This role is perfect for someone who enjoys working across teams, connecting data with strategy, and using technology to make IT services stronger, faster, and smarter. If you're passionate about process excellence, analytics, and making an impact that gets noticed - we'd love to meet you.
Qualifications
Knowledge, Skills and Abilities
-Support process improvement initiatives across core ITIL processes, including Major Incident Management, Problem Management, and Vendor Management, to enhance operational efficiency and service quality.
-Lead and coordinate the Problem Management function, ensuring effective root cause analysis, documentation of lessons learned, and tracking of corrective actions.
-Prepare materials, data insights, and summaries for the Service Forum, a senior leadership meeting focused on reviewing Major Incidents, lessons learned, and improvement opportunities.
-Facilitate the demand intake process by capturing new initiatives and ensuring proper documentation, prioritization, and alignment with business goals.
-Design, build, and maintain interactive dashboards and reports using Tableau, Power BI, or ServiceNow Performance Analytics to provide visibility into key IT service metrics and trends.
-Analyze incident and problem data to identify patterns, recurring issues, and opportunities for proactive improvements.
-Collaborate with cross-functional teams, including IT Operations, Application Support, and Vendor Management, to ensure accurate data collection and consistent process execution.
-Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for ITIL processes, highlighting performance insights and improvement recommendations.
-Maintain up-to-date documentation for ITIL processes, governance materials, and dashboards to ensure alignment with compliance and audit requirements.
-Act as a subject matter expert (SME) for analytics within IT Service Management, promoting data-driven decision-making and continuous improvement practices.
- Ability to document workflows and business processes.
Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Related IT experience, ideally in healthcare IT environment 0-1 year required
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Problem-solving skills.
- Knowledge of Microsoft Office 365, Tableau, Power BI, ServiceNow and other popular office productivity solutions.
Additional Job Details (if applicable)
Working Model
Hybrid with onsite required
Candidate must be flexible for weekly or monthly business needs
M-F ET business hours required
On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment.
Teams video is required and must be accessed using MGB-provided equipment.
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$61,609.60 - $88,004.80/Annual
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$61.6k-88k yearly Auto-Apply 60d+ ago
Application Analyst
Brigham and Women's Hospital 4.6
Applications analyst job in Somerville, MA
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Do you love solving problems, finding patterns in data, and turning insights into action? We're looking for an ApplicationAnalyst who's ready to drive real change across our IT service landscape. In this role, you'll blend technical curiosity with process improvement skills to strengthen how we manage Major Incidents, Problem Management, and Vendor performance.
You'll be the go-to person for uncovering insights - building sleek, data-driven dashboards in Tableau, Power BI, or ServiceNow Platform Analytics that help leaders make smarter, faster decisions. You'll also take a leading role in our Problem Management process, preparing for our high-visibility Service Forum, where senior leaders review major incidents, document lessons learned, and shape new initiatives that drive continuous improvement.
This role is perfect for someone who enjoys working across teams, connecting data with strategy, and using technology to make IT services stronger, faster, and smarter. If you're passionate about process excellence, analytics, and making an impact that gets noticed - we'd love to meet you.
Qualifications
Knowledge, Skills and Abilities
* Support process improvement initiatives across core ITIL processes, including Major Incident Management, Problem Management, and Vendor Management, to enhance operational efficiency and service quality.
* Lead and coordinate the Problem Management function, ensuring effective root cause analysis, documentation of lessons learned, and tracking of corrective actions.
* Prepare materials, data insights, and summaries for the Service Forum, a senior leadership meeting focused on reviewing Major Incidents, lessons learned, and improvement opportunities.
* Facilitate the demand intake process by capturing new initiatives and ensuring proper documentation, prioritization, and alignment with business goals.
* Design, build, and maintain interactive dashboards and reports using Tableau, Power BI, or ServiceNow Performance Analytics to provide visibility into key IT service metrics and trends.
* Analyze incident and problem data to identify patterns, recurring issues, and opportunities for proactive improvements.
* Collaborate with cross-functional teams, including IT Operations, Application Support, and Vendor Management, to ensure accurate data collection and consistent process execution.
* Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for ITIL processes, highlighting performance insights and improvement recommendations.
* Maintain up-to-date documentation for ITIL processes, governance materials, and dashboards to ensure alignment with compliance and audit requirements.
* Act as a subject matter expert (SME) for analytics within IT Service Management, promoting data-driven decision-making and continuous improvement practices.
* Ability to document workflows and business processes.
Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Related IT experience, ideally in healthcare IT environment 0-1 year required
* Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
* Problem-solving skills.
* Knowledge of Microsoft Office 365, Tableau, Power BI, ServiceNow and other popular office productivity solutions.
Additional Job Details (if applicable)
Working Model
* Hybrid with onsite required
* Candidate must be flexible for weekly or monthly business needs
* M-F ET business hours required
* On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment.
* Teams video is required and must be accessed using MGB-provided equipment.
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$61,609.60 - $88,004.80/Annual
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$61.6k-88k yearly Auto-Apply 59d ago
MC Clinical Applications Coordinator
Global Channel Management
Applications analyst job in Woonsocket, RI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Prior Work Experience:
Minimum of 3-5 years relevant healthcare IT/HIT/HIM experience
Knowledge of clinical and ambulatory workflows
Experience configuring, designing, and supporting EMR/EHR systems
Previous application configuration experience
Experience in test planning & execution, test case development, and meeting project quality requirements
Experience working on large projects
Education:
BA/BS in computer science or equivalent experience
Required Skills:
Strong knowledge of clinical applications and understanding of the healthcare IT industry
Prior Epic application experience required
Epic certification required
Understanding of configurable applications and monitoring practices
Analytical, problem resolution and interpersonal skills
Meticulous attention to detail
Eagerness and ability to work well as an individual contributor in a team environment
Ability to bridge communication amongst technical and non-technical project staff and customers
Excellent communication skills
perience
Additional Information
$60hr
12 MONTHS
$60 hourly 60d+ ago
IT Systems Analyst - D365
Milton Cat 4.4
Applications analyst job in Milford, MA
We are seeking an entry to mid-level Systems Analyst to play a critical role in the ongoing migration, implementation, configuration, and support of our Microsoft Dynamics 365 ERP (Finance and Operations) platform. The successful candidate will bridge the gap between business needs and D365 functionality, ensuring the system is optimized to support financial, supply chain, and operational processes. This is a high growth position where you will be mentored by a highly experienced ERP Architect, be exposed to the full life cycle of a complex D365 ERP migration and then lead the charge into future phases of optimizations to the platform.
Pay Range: $85,000 to $100,000 annually.
Responsibilities
Process Analysis: Map current-state business processes, identify bottlenecks, and recommend future-state solutions leveraging native D365 functionality (minimizing customization).
Change Management: Collaborate with project managers on change management activities related to D365 updates and new feature rollouts, ensuring smooth user adoption.
Data Integrity: Work closely with data teams to ensure data migration and ongoing data integrity within the D365 environment, focusing on master data management.
Stakeholder Management: Serve as the primary liaison between end-users, management, and the technical D365 development team.
Training: Conduct group and one-on-one training sessions for end-users on new D365 features and optimized processes.
Travel: Up to 20% travel to support end users
Qualifications
Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience: 3+ years of experience as a Systems Analyst or similar role, with exposure to Microsoft Dynamics 365 (F&O or CE) a strong plus
Strong documentation, testing and analytical skills
Highly driven, intellectually curious and detail oriented: an innate need to research and explore
Strong communication, business and leadership skills
Skills: Strong analytical, problem-solving, and communication skills. Proficiency in documenting functional specifications and process diagrams.
This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug testing are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
$85k-100k yearly Auto-Apply 42d ago
Information Technology - Systems Analyst / Architect - Intermediate
Lancesoft 4.5
Applications analyst job in Quincy, MA
Job Description: Responsibilities: Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance
Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders
Analyze root cause of issues arising from defects or flaws within the system
Recommend mitigations for issues to ease friction due to problems within workflows
Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other
Experience with customer service in usage of IT software
Strong communication skills to users with varying levels of technical knowledge
Should be able to:
Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to:
development workflows on cloud environments
components of full-stack applications, such as APIs, databases, servers
break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered
Flexibility when resolving issues
Should be able to:
consider multiple potential solutions to a presented issue,
enumerate effects of solutions on the larger software environment,
weigh costs and benefits of each solution
Strong analytical skills
Should be able to:
Analyze issues brought by end users to deduce root causes
Reference systems of record to rectify issues and/or history
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
$69k-87k yearly est. 22d ago
SAP OTC Business Analyst
Teledyne 4.0
Applications analyst job in Hudson, NH
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
+ The Business Analyst acts as the integration between the business and the technical system analyst. Works with the business to identify business problems that can be resolved with SAP and similar automated systems and recommends on the technological approach to take.
+ Participates in the solution design of new projects or improvements, develops and prototypes technical solutions where appropriate and develops estimates for implementing the changes.
+ Provides technical expertise in identifying, evaluating, and implementing systems and procedures that are cost effective and meet user requirements.
+ Key initial point of contact for Subject Matter Experts on potential improvements or issues impacting the business and ensures projects and solutions are prioritized based on business need.
+ Responsible for the design that is implemented in the Order to Cash, Repair and Global Trade functional areas across Teledyne business units either using SAP or planning to use SAP.
+ Co-ordinates with other functional areas to ensure the solution meets Teledyne requirements across functions and organizations, not just for that function.
+ Ensures changes made by other analysts conforms to a global design and helps improve repeatability of solutions.
+ Provides direction for the resolution of key issues as identified by other analysts.
**Primary Duties & Responsibilities:**
+ Understand the opportunities, quoting, sales order entry, shipping and invoicing side of the business and how SAP can best be used to meet business objectives. Focused on processes with relationships with Customers
+ Prepare project estimates for requests for new projects from the business
+ Help the business identify areas where improvements in functionality can be made and help prioritize the various requests based on business need / cost.
+ Understands the entire Teledyne business for functions in their area and can coordinate with business to ensure similar processes across different business units use similar technical solutions.
+ Identify areas for improvements on internal processes that result in a better solution for the business
+ Solution design for all projects in the opportunities, quoting, sales order entry, shipping and invoicing side functional areas - including associated integrations with other systems and other functional areas.
+ Coordinate solutions across projects
+ Manage projects of small to medium size and scope.
+ Translate user's requests into application system solutions. Analyze system user requirements to define and design system configuration, enhancements, and modifications
+ Resolve business issues by working with various groups within and outside of the company (ie. system users, company management, consultants, software support staff)
+ Work in multidisciplinary teams to define and design complex processes and procedures for the configuration, upgrade, and maintenance of SAP and related application systems
+ Define requirements for specific forms/reports
+ Coordinate SME training and assist them with updating end-user documentation as required.
+ Perform project management and detailed analysis of business practices, processes, and scenarios.
+ Redesign procedures to best business practices in concert with SAP functionality
+ Provides support details of technical tables and reporting tools to provide flexible and timely information of urgent critical requirements or recommended processes for development of long-term reporting solutions.
+ May work on design of non-SAP applications or systems
+ Participate in the creation and enforcement of IT software standards and procedures.
**Job Qualifications:**
+ 10+ years SAP SD Experience required.
+ BA/BS Degree required
+ Strong user experience and project experience of SAP and detailed SAP technical configuration knowledge and business process knowledge of SAP SD Module. Knowledge of GTS, Customer Service and ARM a plus.
+ Experience with configuration of pricing procedures in a multi factory / multiple country environment and associated ATP configuration mandatory. Familiarity with integration with Ship Exec and experience working at multiple corporations a plus.
+ Prior experience in an S/4 environment preferred - including ability to articulate differences from R/3 to S/4.
+ Familiar with working in an integrated SAP environment with single controlling area across multiple countries and multiple functions working across multiple company codes and regions.
+ Proven understanding of database applications, system development, report writing, and SAP ERP.
+ Production support and project experience
+ Must have solid project management experience, strong written, verbal, and interpersonal skills.
+ Knowledge of SAP Best practices
+ Must have ability to interact with all levels of the organization and work on multiple projects simultaneously with minimal supervision
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$71k-100k yearly est. 47d ago
Clinical Trials Systems Lead
Foundation Medicine 4.8
Applications analyst job in Boston, MA
About the Job The Clinical Trials Systems Lead performs a range of activities in support of the development, implementation, training, and continuous improvement for the systems that support the execution of clinical trials at FMI by the Clinical Operations and Data Management (CODM) organization. The Clinical Trials Systems Lead will assist with project management activities, requirement gathering, system implementations, administration, test script execution, documents and procedure updates, development of training materials, user training, data cleaning, and other tasks as needed by the Clinical Trials Systems team. This role will work closely with internal teams within FMI to support the continuous improvement of clinical trial systems.
Key Responsibilities
* Leads and participates in cross-functional system alignment meetings with internal stakeholders
* Creates and reviews project plans, meeting minutes and action items
* Supports gathering business requirements through meetings with stakeholders, documenting and tracking requests, and communicating requests to the Clinical Trials Systems team
* Supports system implementations through translating business requirements into technical requirements and providing input into system configuration and testing needs
* Collaborates with FMI technology teams and external vendors on system design and functionality improvements
* Performs system administrator tasks such as adding studies, partners, and users to systems
* Works with the Clinical Trials Systems team to develop technology roadmaps and collaborates cross-functionally with stakeholders to inform systems strategy
* Ensures information is available to support trending and reporting requirements; works with internal stakeholders to develop reports and dashboards that provide actionable data.
* Authors and executes User Acceptance Testing (UAT) and other testing as needed to support system validation
* Supports users through training, handling support requests, and acting as a resource of information
* Contributes to the development and execution of department goals and initiatives
* Participates in departmental or cross-functional projects and initiatives as assigned
* Develops and/or revises systems Standard Operating Procedures (SOPs), guidelines, and tools
* Other duties as assigned
Qualifications:
Basic Qualifications:
* Bachelor's degree or equivalent in scientific or computer engineering field or equivalent combination of education, training, and experience
* 4 years of experience working in a field involving the management of clinical trials
Preferred Qualifications:
* 4+ years of professional work experience in the science or health industry
* 2+ years of experience working with technology
* Knowledge of Good Clinical Practice (GCP)
* Proficient in MS Office suite
* Ability to:
* Perform assignments with minimal supervision
* Work well under pressure while maintaining a professional demeanor
* Prioritize and thoroughly follow up on assigned tasks
* Handle multiple tasks at once and work in a face-paced environment
* Adapt to changing procedures, policies, and work environment
* Expert cross-functional problem solving and collaboration mindset
* Strong organizational and planning skills; ability to complete assignments in a timely manner
* Excellent verbal and written communication skills, including email responsiveness
* Demonstrated self-starter, capable of taking ownership of tasks
* Understanding of HIPAA and importance of patient safety and data privacy regulations and guidelines
* Commitment to reflect FMI's values: Integrity, Courage, Passion
The expected salary range for this position based on the primary location of Boston, MA is $80,500 - 95,000 per year. The salary range is commensurate with FMI's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for FMI benefits.
#LI-Hybrid
$80.5k-95k yearly 5d ago
Senior IT Epic Analyst (Cupid)
Children's Hospital Boston 4.6
Applications analyst job in Boston, MA
Key Responsibilities: * Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas.
* Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions.
* Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support.
* Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing.
* Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations.
* Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance.
* Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings.
Minimum Qualifications
Education:
* Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree.
Experience:
* 3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds.
* Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically.
Licensure/ Certifications:
* Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$94k-111k yearly est. 60d+ ago
Analyst, Corp Dev Boston, MA, USA Corporate Development Posted a day ago
PTC Inc. 4.8
Applications analyst job in Boston, MA
## Analyst, Corp DevBoston, MA, USAOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.**Specialist Analyst, Corporate Development****Location:** Hybrid - Boston, MA**Reports to:** Corporate Development VPIn this role, you will be a key contributor to PTC's Corporate Development team, with a focus on sourcing. Your primary responsibility will be researching companies and new technology relevant to PTC's business.Candidates will also have the opportunity to participate in due diligence, financial modeling, and market evaluation. You will work closely with Corporate Strategy and PTC's Business Segments to understand and influence PTC's strategy. To excel in this role, you must have intellectual curiosity and an investor's mindset when evaluating business opportunities and risks. You will be expected to work in a dynamic, collaborative, cross-functional team environment. You should be detail-oriented and enjoy conducting thorough research and data analysis. This role will require technical **and** business understanding of PTC's products and solutions.**Responsibilities** • Research potential acquisition targets and conduct in-depth company research• Follow and understand industry trends and new technology relevant to PTC's business • Conduct research and financial analysis to support business model and the negotiation of deal terms.• Assist in due diligence processes, coordinating with cross-functional teams and external advisors • Create material for presentations to Management and Board level audiences • Become a trusted advisor to Corporate Development, Corporate Strategy, and PTC management **Key Qualifications** • Bachelor's degree; MBA a plus • 1-2 years in a Corporate Development, private equity, management consulting, product management, or investment banking role a plus; 2+ years of business experience • Ability to think strategically and tactically with a attention to detail and a problem-solving mentality• Ability to cooperate with experts to develop a working knowledge of complex technical topics• Excellent written and verbal communication and interpersonal skills • Ability to create Management Presentations and Board materials • Comfortable dealing with ambiguity and uncertainty • Ability to build and cultivate strong cross-functional relationships• Able to earn trust and to influence and motivate others without authority• Fluent with MS PowerPoint, Excel, and WordPTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $87,600 - 115,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.For more information about PTC's comprehensive benefits, please visit our .Applications will be accepted on an on-going basis.At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. ."You can learn more about who we are, what we do, and what sets us apart by following us on social media. The #lifeat PTC experience is one that we're proud to share and it just keeps getting better.Years of experience* Less than 2 years* 2 - 4 years* 4 - 8 years* 8+ years Top skills AnalyticsAccountingAnalysisEconomics
#J-18808-Ljbffr
$87.6k-115k yearly 23h ago
Application Analyst I
Massachusetts Eye and Ear Infirmary 4.4
Applications analyst job in Boston, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
replacing employee that resigned from the department
Job Summary
The ApplicationAnalyst I in the MGB Biomedical Engineering department is responsible for front line support and maintenance of the department's clinical IT systems including but not limited to Biomedical Device Integration (BMDI), GE MUSE EKG management, OBIX fetal monitoring, data interfaces for medical device systems, and general network connectivity for supported medical devices. The Analyst is the first-responder for biomedical systems issues at various MGB sites and provides at-the-elbow support within the hospital for clinicians and other users of supported systems.
The Analyst works individually and in team settings with IT Hardware Technicians, Clinical Engineers, Software Developers, and System Administrators to assist with projects and maintenance tasks. This includes but is not limited to systems testing, upgrades, interface enhancements, and training end users and biomedical support staff. The position is primarily onsite at one of MGB's Academic Medical Centers and participates in departmental on-call support coverage as needed.
Qualifications
Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Related IT experience, ideally in healthcare IT environment 0-1 year required Knowledge, Skills and Abilities - Experience in the development, support, or operation of software applications, preferably in a healthcare setting. - Ability to document workflows and business processes. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Problem-solving skills. - Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
55 Fruit Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$61,609.60 - $88,004.80/Annual
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$61.6k-88k yearly Auto-Apply 8d ago
CMMS Application Analyst II
Brigham and Women's Hospital 4.6
Applications analyst job in Boston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The CMMS ApplicationAnalyst II is a part of the MGB Biomedical Engineering department's Systems division.
Working under the direction of the Systems Manager, maintains the department's computerized equipment maintenance management system (CMMS) in accordance with departmental policies and practices, assuring data quality and integrity, and use of terminology, nomenclature, and data entry standards. Performs data input and data maintenance on a regular basis through additions and modifications to database records, ensuring conformance to change management practices.
Monitors, assesses, and audits data entry tasks by others, and works with management and/or front-line staff to resolve issues identified with any data sets. Performs continuous monitoring of existing data sets through random audits, exception reporting, and other types of analysis.
Develops and/or runs reports and SQL queries of potentially moderate complexity at the request of department management on an as-needed or scheduled basis. Provides basic training and support to system users. Creates and maintains system user profiles and manages user access rights. Investigates technical issues and works with the system vendor as necessary to resolve.
Performs front-end system configuration tasks to support use of the CMMS system and to improve or enhance system workflows, security, and usability. Completes billing duties for technical support services.
Qualifications
Education
Bachelor's Degree required
Experience
* Experience in the development, support or operation of software applications 2-3 years required
* Experience in Healthcare strongly preferred
Knowledge, Skills and Abilities
* Strong oral and written communication skills.
* Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
* Demonstrated analytic and problem-solving skills.
* Ability to learn quickly.
* Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
55 Fruit Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$73,798.40 - $107,400.80/Annual
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$73.8k-107.4k yearly Auto-Apply 12d ago
MC Clinical Applications Coordinator
Global Channel Management
Applications analyst job in Woonsocket, RI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Prior Work Experience:
Minimum of 3-5 years relevant healthcare IT/HIT/HIM experience
Knowledge of clinical and ambulatory workflows
Experience configuring, designing, and supporting EMR/EHR systems
Previous application configuration experience
Experience in test planning & execution, test case development, and meeting project quality requirements
Experience working on large projects
Education:
BA/BS in computer science or equivalent experience
Required Skills:
Strong knowledge of clinical applications and understanding of the healthcare IT industry
Prior Epic application experience required
Epic certification required
Understanding of configurable applications and monitoring practices
Analytical, problem resolution and interpersonal skills
Meticulous attention to detail
Eagerness and ability to work well as an individual contributor in a team environment
Ability to bridge communication amongst technical and non-technical project staff and customers
Excellent communication skills
perience
Additional Information
$60hr
12 MONTHS
How much does an applications analyst earn in Cambridge, MA?
The average applications analyst in Cambridge, MA earns between $59,000 and $107,000 annually. This compares to the national average applications analyst range of $58,000 to $109,000.
Average applications analyst salary in Cambridge, MA
$79,000
What are the biggest employers of Applications Analysts in Cambridge, MA?
The biggest employers of Applications Analysts in Cambridge, MA are: