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  • Master Data Governance/Management - Senior - Consulting - Location OPEN

    Ernst & Young Oman 4.7company rating

    Applications analyst job in Boston, MA

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Data Management Technology - Senior Consultant The opportunity EY's Analytics and Data team is seeking a Master Data Management Senior focusing on helping our clients define and drive data management strategy and technology implementation. This role requires a professional with an ability to assist in defining a master data management design- complemented by a solid track record of system delivery. The individual should be ready to guide clients through the adoption and implementation of advanced technologies. In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps for implementation. Your understanding of business strategy in connection with the value of data at scale will be crucial. Your key responsibilities As a Senior Data Management and Strategy professional, you will be at the forefront of data governance and strategy, ensuring that data assets are protected and utilized effectively. You will spend your time on the following key responsibilities: Designing and implementing data governance frameworks that align with business objectives. Collaborating with stakeholders to build analytics solutions that deliver tangible business value. Conducting maturity assessments to enhance data management capabilities across the organization. Develop solutions to complex problems, including functional and technical design of master data management software. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Guide clients in defining a data governance strategy including aspects such as data quality, data catalog, master data management, analytics use cases, date readiness for AI/ML, and systems alignment to leading ERP and CRM applications. Data Integrity Assurance: Implement cutting-edge DQ tools and processes to maintain impeccable data standards throughout the infrastructure. Analytical Collaboration: Engage in meticulous requirement gathering, interpret Business Requirement Documents (BRDs), and collaborate with system analysts to develop comprehensive source-to-target mappings. Data Scrutiny: Conduct thorough examinations of data within source databases prior to migration into data warehouses and generate detailed technical specifications in alignment with BRDs. Lead multiple engagements simultaneously, ensuring the delivery of high-quality services and client satisfaction. This role may require regular travel to meet with external clients, providing you with the opportunity to engage directly with stakeholders and contribute to impactful projects. Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex data environments and build strong relationships will be key to your success. Strong understanding of data privacy and governance principles. Experience in enterprise strategy and data management. Proficiency in metadata management and ontology design. Excellent communication skills, with the ability to convey complex information clearly. Demonstrated emotional agility and the ability to collaborate in hybrid environments. Knowledge of future trends/changes in the industry and the ability to articulate these to customers. Benchmark design, development, delivery knowledge. Working knowledge of any of the cloud technologies AWS and Azure. Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes. Ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts. Demonstrated expertise in Data Privacy and Master Data Management. Strong understanding of Data Governance and Enterprise Strategy. To qualify for the role, you must have Bachelor's degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field. Minimum of 3 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM. ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component. Typically, no less than 3 years relevant developer experience in master data management software. Strong understanding of Data Governance principles. Experience with Enterprise IT Architecture. A valid driver's license in the US; willingness and ability to travel internationally to meet client needs. A track record of successful stakeholder engagement. Ideally, you'll also have Experience with complex problem-solving and critical thinking. A track record of driving outcomes in collaborative environments. Familiarity with digital fluency and hybrid collaboration tools. A passion for innovation and the strategic application of emerging technologies to solve real-world challenges. The ability to foster an inclusive environment that values diverse perspectives and empowers team members. What we look for We seek individuals who are not only technically proficient but also possess the ability to inspire and lead teams. Top performers demonstrate a passion for innovation, a commitment to excellence, and the ability to navigate complex challenges with ease. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY | Building a better working world EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $128.4k-200.6k yearly 1d ago
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  • Strategic Sourcing & Corporate Development Analyst

    PTC Inc. 4.8company rating

    Applications analyst job in Boston, MA

    A leading technology company based in Boston is seeking an Analyst for their Corporate Development team. This hybrid role involves conducting market evaluations and researching companies to support PTC's strategic objectives. Ideal candidates will possess a Bachelor's degree, strong analytical skills, and experience in Corporate Development or related fields. The position offers a competitive salary range of $87,600 - $115,000, along with a variety of benefits including medical insurance, paid time off, and opportunities for equity participation. #J-18808-Ljbffr
    $87.6k-115k yearly 5d ago
  • Human Resources Information System Analyst

    Brown University Health 4.6company rating

    Applications analyst job in Providence, RI

    Hybrid; based in Providence, RI. The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives. Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities. Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed. Identifies opportunities to improve the user experience utilizing workflows and configurations. Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure. Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes. Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs. In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation. Collaborates cross-functionally to collect, understand, and translate business needs for system implementation. Submits corresponding change requests as needed. Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed. Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress. 128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts. Performs mass data uploads as needed to meet customer needs and requirements. Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree required. A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis). Experience with Workday HCM or similar SaaS platform implementation preferred. Demonstrated analytical and problem-solving skills. Must be proficient in Microsoft Excel, SharePoint and MS Teams.
    $56k-77k yearly est. 1d ago
  • Technical Systems Analyst

    Marchon Partners 4.0company rating

    Applications analyst job in Boston, MA

    Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement
    $81k-105k yearly est. 4d ago
  • IT Analyst - Manufacturing Systems

    Insight Global

    Applications analyst job in Woburn, MA

    Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required
    $76k-104k yearly est. 1d ago
  • Global Security Operations Center Analyst

    Advantage Technical

    Applications analyst job in Marlborough, MA

    Global Security Operations Center (GSOC) Operator Shift Requirements 3rd Shift: Sunday-Thursday, 12:00 AM-8:00 AM Must be able to work additional days or hours as business needs arise. About the Role The GSOC Operator is a key member of a 24/7 global security team responsible for monitoring, analyzing, and reporting risks that may impact company operations. These risks may include natural disasters, terror attacks, civil unrest, workplace violence, facility intrusions, and other security threats. This role provides direct support to the Global Security & Resiliency team as well as other business units. Role Overview In this position, you will monitor surveillance and alarm systems, operate 24/7 emergency phone lines, triage calls from site contacts and business travelers, and support on‑site security officers during incidents. You will use software tools and social media monitoring platforms to identify events that could impact company sites, employees, travelers, brand reputation, or business continuity. Strong risk analysis experience is required. Key Responsibilities Security Monitoring & Incident Response Monitor surveillance, alarm, access control, and CCTV systems; coordinate appropriate responses Operate 24/7 emergency phone lines and triage calls from employees and travelers Respond to life‑safety incidents (medical, natural disasters, safety concerns) and dispatch security, facilities, police, fire, or EMS as needed Receive, evaluate, and disseminate information from security personnel, employees, suppliers, and local agencies Threat Intelligence & Risk Analysis Review, analyze, and escalate open‑source and subscription‑based intelligence Identify global threats and assess potential impacts to company personnel, property, and operations Prepare and deliver risk‑ and intelligence‑driven reports to Global Security & Resiliency and other stakeholders Communication & Coordination Serve as the first point of contact for employees, contingent workers, and visitors regarding security matters Communicate professionally via email, chat, phone, two‑way radio, and in‑person interactions Draft and send emergency mass notifications and crisis communications Receive and respond to calls for assistance from employees worldwide Systems Monitoring & Support Monitor the health of all Global Security platforms and applications Triage incoming work orders and collaborate with internal and external partners to troubleshoot issues Maintain accurate documentation and ensure compliance with all quality requirements Required Qualifications High school diploma required Bachelor's degree preferred or equivalent relevant experience 3+ years of experience in security, law enforcement, military, or a related field Demonstrated threat intelligence experience, including proactive defense, risk mitigation, and strategic decision‑making Strong analytical and problem‑solving abilities Excellent communication and customer service skills Ability to remain calm and effective under pressure Proficiency with Microsoft Office Suite Preferred Qualifications Previous experience in a GSOC or control room environment Familiarity with: GSOC Critical Event Management software Mass notification systems Travel tracking tools Social media monitoring platforms ServiceNow Experience with physical security systems including access control, alarm monitoring, CCTV, incident reporting, and incident management software
    $49k-73k yearly est. 5d ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Applications analyst job in Chelsea, MA

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 1d ago
  • Senior Business Analyst

    Apexsync Technologies

    Applications analyst job in Boston, MA

    Hello Everyone, Job Title: Senior Business Analyst Contract: 6 Months (W2/1099) - Possible Extension or Conversion Work Model: Onsite for 3 months, then hybrid based on performance Payrate: $48/hr on W2 Job Description: We are seeking an experienced Senior Business Analyst (12+ years) to support a major modernization initiative. The BA will work closely with business stakeholders and technical teams to analyze current processes, capture requirements, and translate business needs into clear functional documentation. The role involves conducting interviews, leading requirement workshops, documenting workflows, and ensuring alignment between business objectives and technical deliverables. Key Responsibilities: Gather, analyze, and document business, functional, and non-functional requirements. Conduct stakeholder interviews, JAD sessions, and process walkthroughs. Develop BRDs, FRDs, SRDs, data mapping documents, and traceability matrices. Collaborate with architects, data engineers, and IT teams to translate requirements. Prepare test cases, support testing efforts, and assist in issue resolution. Identify process improvements, automation opportunities, and risks. Support project planning, monitoring, variance analysis, and end-user training. Required Skills & Tools: BA methodologies: Agile (Scrum/SAFe), Waterfall Tools: JIRA, Azure DevOps, Confluence, ServiceNow, Visio, Lucidchart, Miro Data analysis: SQL, Power BI, Tableau Testing tools: ALM, TestRail, Zephyr Strong documentation skills (BRD, FRD, RTM, RAID, RACI, Data Dictionary, etc.) Excellent communication and stakeholder management Preferred Skills: Postman, Splunk Basic programming knowledge: Java, Python, C++ Qualifications: B.Tech / BBA / MBA
    $48 hourly 4d ago
  • Epic Cadence / Grand Central / Prelude Analyst Lead

    Gardner Resources Consulting, LLC

    Applications analyst job in Boston, MA

    Epic Cadence / Grand Central / Prelude Analyst Lead (Remote) Project manager experienced in the revenue cycle space. PMP preferred Must be certified in either Cadence, Grand Central or Prelude 5+ years of experience required
    $85k-111k yearly est. 1d ago
  • Cash Management Implementation Analyst I

    Banktalent HQ

    Applications analyst job in Westborough, MA

    About Us PLEASE NOTE: This is a Hybrid position located in Westborough MA. The job will require to train on-site and to work 3 days on-site in Westborough, MA. This customer facing role provides a smooth and efficient onboarding experience to new and existing commercial customers in support of the goal of providing excellent customer service. This role provides technical and operational support for issues related to Cash Management products and services. Responsibilities Leads all aspects of onboarding a new client or adding a new service to an existing client. Implements new cash management services for commercial clients, including software installations and training, either at the customer site or remotely. Provides engaging, interactive and comprehensive product training for customers. Tailors training to client needs, including refresher training or proactive outreach. Training focuses on advanced features of Business Online Banking such as Remote Deposit Capture, ACH and Wire Origination and Positive Pay. Creates detailed and customized documentation packages for new to bank customers or those adding cash management services. Coordinates receipt and monitors for accuracy and completion. Sets-up cash management services in the bank's systems, either directly or in coordination with other departments. Provides support to clients with technical questions about cash management products, resolving any issues that arise during the onboarding and transition phases. Provides customer service and issue resolution for cash management clients, especially those that transact using online functionality. Collaborates with other departments as necessary to resolve issues and provide timely solutions. Make decisions and solve problems using sound, inclusive reasoning and judgment. Proactively anticipate needs and prioritize action steps. Accurately bills for cash management services, either through account analysis or direct billing. Performs duties with a high degree of independence to provide the highest level of service and responsiveness to customers and co-workers. Interacts with all levels of personnel at bank clients (from administrative professionals to the CFO/CEO). Support sales officers and relationship managers on prospect calls to provide technical expertise and provide training demonstrations. Performs duties in accordance with all regulatory compliance guidelines. Ensures full compliance with the Bank's Information Security Policies and Procedures. Performs other duties as may be required or assigned by management. Requirements Bachelor's degree or equivalent related work experience. Two to four years of previous banking experience, preferably working with business customers. Superior communication skills - both verbal and written. Strong technical skills and familiarity with online banking platforms Strong analytical, organizational, presentation and problem-solving skills. Able to juggle multiple implementations in various stages as well as day to day inquiries that arise. Exceptional attention to detail and ability to work independently. Expected Pay Range The expected annual pay range for this role is $55,243 to $91,158. This pay range is the annual salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
    $55.2k-91.2k yearly 5d ago
  • Business Analyst

    FM 3.9company rating

    Applications analyst job in Johnston, RI

    Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Summary The Underwriting Data Analytics team is seeking a Business Analyst to join their team. The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. May lead the business analysis process on small projects or participate with other business analysts on larger projects. The Business Analyst in Underwriting Data Analytics will work closely with the department's subject matter experts on analytical projects. They will work with members of the staff underwriting community and those outside of it to clearly communicate business needs, perform necessary analysis, and engage appropriate members of the department when needed. This role will provide ample opportunity to broaden the successful applicant's understanding of FM's data, business processes, and systems. Schedule & Location This is a full-time office-based position in Johnston, RI. Responsible for system requirements definition, testing, implementation, and support of business applications or components thereof that meet or exceed the expectations of FM's employees and customers. This may be the complete effort on a small project, or for a portion of a larger project. Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. On a small project, may determine the techniques used for this work. Documents the results of analysis activities using the appropriate templates and tools. May develop these templates and tools for use on a small project. Initiates interaction and works closely with other development groups to ensure an integrated business solution. Represents all or a portion of business needs on a project team, depending on the size of the project. Demonstrates solid understanding of FM's business and business processes within one or more areas. Required Education Bachelors Degree Required Work Experience 2+ years of general business analysis experience (a combination of experience and education will also be considered) Proven experience with techniques and tools utilized in functional design, data analysis, and data flow diagramming. Experience determining techniques and tools to use. Proven experience gathering requirements, functional design, and influencing business processes of moderate complexity. Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation. Required Skills Demonstrated knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems. Proven ability to multi-task and establish priorities for own work to meet deadlines. Excellent interpersonal, oral/written communication and organizational skills. The hiring range for this position is $74,080-$133,900 annually. This position is advertised as three levels and based on the finalist's skills and experiences, final job grade and salary will be communicated to the finalist of choice. This position is open as a Business Analyst, Business Analyst II or Senior Business Analyst and the final title will be confirmed based on the new hire's skills and experience. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
    $74.1k-133.9k yearly Auto-Apply 1d ago
  • Application Analyst

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Applications analyst job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Do you love solving problems, finding patterns in data, and turning insights into action? We're looking for an Application Analyst who's ready to drive real change across our IT service landscape. In this role, you'll blend technical curiosity with process improvement skills to strengthen how we manage Major Incidents, Problem Management, and Vendor performance. You'll be the go-to person for uncovering insights - building sleek, data-driven dashboards in Tableau, Power BI, or ServiceNow Platform Analytics that help leaders make smarter, faster decisions. You'll also take a leading role in our Problem Management process, preparing for our high-visibility Service Forum, where senior leaders review major incidents, document lessons learned, and shape new initiatives that drive continuous improvement. This role is perfect for someone who enjoys working across teams, connecting data with strategy, and using technology to make IT services stronger, faster, and smarter. If you're passionate about process excellence, analytics, and making an impact that gets noticed - we'd love to meet you. Qualifications Knowledge, Skills and Abilities -Support process improvement initiatives across core ITIL processes, including Major Incident Management, Problem Management, and Vendor Management, to enhance operational efficiency and service quality. -Lead and coordinate the Problem Management function, ensuring effective root cause analysis, documentation of lessons learned, and tracking of corrective actions. -Prepare materials, data insights, and summaries for the Service Forum, a senior leadership meeting focused on reviewing Major Incidents, lessons learned, and improvement opportunities. -Facilitate the demand intake process by capturing new initiatives and ensuring proper documentation, prioritization, and alignment with business goals. -Design, build, and maintain interactive dashboards and reports using Tableau, Power BI, or ServiceNow Performance Analytics to provide visibility into key IT service metrics and trends. -Analyze incident and problem data to identify patterns, recurring issues, and opportunities for proactive improvements. -Collaborate with cross-functional teams, including IT Operations, Application Support, and Vendor Management, to ensure accurate data collection and consistent process execution. -Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for ITIL processes, highlighting performance insights and improvement recommendations. -Maintain up-to-date documentation for ITIL processes, governance materials, and dashboards to ensure alignment with compliance and audit requirements. -Act as a subject matter expert (SME) for analytics within IT Service Management, promoting data-driven decision-making and continuous improvement practices. - Ability to document workflows and business processes. Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Related IT experience, ideally in healthcare IT environment 0-1 year required - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Problem-solving skills. - Knowledge of Microsoft Office 365, Tableau, Power BI, ServiceNow and other popular office productivity solutions. Additional Job Details (if applicable) Working Model Hybrid with onsite required Candidate must be flexible for weekly or monthly business needs M-F ET business hours required On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $61,609.60 - $88,004.80/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $61.6k-88k yearly Auto-Apply 60d+ ago
  • Application Analyst I

    Brigham and Women's Hospital 4.6company rating

    Applications analyst job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. replacing employee that resigned from the department Job Summary The Application Analyst I in the MGB Biomedical Engineering department is responsible for front line support and maintenance of the department's clinical IT systems including but not limited to Biomedical Device Integration (BMDI), GE MUSE EKG management, OBIX fetal monitoring, data interfaces for medical device systems, and general network connectivity for supported medical devices. The Analyst is the first-responder for biomedical systems issues at various MGB sites and provides at-the-elbow support within the hospital for clinicians and other users of supported systems. The Analyst works individually and in team settings with IT Hardware Technicians, Clinical Engineers, Software Developers, and System Administrators to assist with projects and maintenance tasks. This includes but is not limited to systems testing, upgrades, interface enhancements, and training end users and biomedical support staff. The position is primarily onsite at one of MGB's Academic Medical Centers and participates in departmental on-call support coverage as needed. Qualifications Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Related IT experience, ideally in healthcare IT environment 0-1 year required Knowledge, Skills and Abilities - Experience in the development, support, or operation of software applications, preferably in a healthcare setting. - Ability to document workflows and business processes. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Problem-solving skills. - Knowledge of Microsoft Office 365 and other popular office productivity solutions. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $61,609.60 - $88,004.80/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $61.6k-88k yearly Auto-Apply 8d ago
  • MC Clinical Applications Coordinator

    Global Channel Management

    Applications analyst job in Woonsocket, RI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Prior Work Experience: Minimum of 3-5 years relevant healthcare IT/HIT/HIM experience Knowledge of clinical and ambulatory workflows Experience configuring, designing, and supporting EMR/EHR systems Previous application configuration experience Experience in test planning & execution, test case development, and meeting project quality requirements Experience working on large projects Education: BA/BS in computer science or equivalent experience Required Skills: Strong knowledge of clinical applications and understanding of the healthcare IT industry Prior Epic application experience required Epic certification required Understanding of configurable applications and monitoring practices Analytical, problem resolution and interpersonal skills Meticulous attention to detail Eagerness and ability to work well as an individual contributor in a team environment Ability to bridge communication amongst technical and non-technical project staff and customers Excellent communication skills perience Additional Information $60hr 12 MONTHS
    $60 hourly 60d+ ago
  • SAP OTC Business Analyst

    Teledyne 4.0company rating

    Applications analyst job in Hudson, NH

    **Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** + The Business Analyst acts as the integration between the business and the technical system analyst. Works with the business to identify business problems that can be resolved with SAP and similar automated systems and recommends on the technological approach to take. + Participates in the solution design of new projects or improvements, develops and prototypes technical solutions where appropriate and develops estimates for implementing the changes. + Provides technical expertise in identifying, evaluating, and implementing systems and procedures that are cost effective and meet user requirements. + Key initial point of contact for Subject Matter Experts on potential improvements or issues impacting the business and ensures projects and solutions are prioritized based on business need. + Responsible for the design that is implemented in the Order to Cash, Repair and Global Trade functional areas across Teledyne business units either using SAP or planning to use SAP. + Co-ordinates with other functional areas to ensure the solution meets Teledyne requirements across functions and organizations, not just for that function. + Ensures changes made by other analysts conforms to a global design and helps improve repeatability of solutions. + Provides direction for the resolution of key issues as identified by other analysts. **Primary Duties & Responsibilities:** + Understand the opportunities, quoting, sales order entry, shipping and invoicing side of the business and how SAP can best be used to meet business objectives. Focused on processes with relationships with Customers + Prepare project estimates for requests for new projects from the business + Help the business identify areas where improvements in functionality can be made and help prioritize the various requests based on business need / cost. + Understands the entire Teledyne business for functions in their area and can coordinate with business to ensure similar processes across different business units use similar technical solutions. + Identify areas for improvements on internal processes that result in a better solution for the business + Solution design for all projects in the opportunities, quoting, sales order entry, shipping and invoicing side functional areas - including associated integrations with other systems and other functional areas. + Coordinate solutions across projects + Manage projects of small to medium size and scope. + Translate user's requests into application system solutions. Analyze system user requirements to define and design system configuration, enhancements, and modifications + Resolve business issues by working with various groups within and outside of the company (ie. system users, company management, consultants, software support staff) + Work in multidisciplinary teams to define and design complex processes and procedures for the configuration, upgrade, and maintenance of SAP and related application systems + Define requirements for specific forms/reports + Coordinate SME training and assist them with updating end-user documentation as required. + Perform project management and detailed analysis of business practices, processes, and scenarios. + Redesign procedures to best business practices in concert with SAP functionality + Provides support details of technical tables and reporting tools to provide flexible and timely information of urgent critical requirements or recommended processes for development of long-term reporting solutions. + May work on design of non-SAP applications or systems + Participate in the creation and enforcement of IT software standards and procedures. **Job Qualifications:** + 10+ years SAP SD Experience required. + BA/BS Degree required + Strong user experience and project experience of SAP and detailed SAP technical configuration knowledge and business process knowledge of SAP SD Module. Knowledge of GTS, Customer Service and ARM a plus. + Experience with configuration of pricing procedures in a multi factory / multiple country environment and associated ATP configuration mandatory. Familiarity with integration with Ship Exec and experience working at multiple corporations a plus. + Prior experience in an S/4 environment preferred - including ability to articulate differences from R/3 to S/4. + Familiar with working in an integrated SAP environment with single controlling area across multiple countries and multiple functions working across multiple company codes and regions. + Proven understanding of database applications, system development, report writing, and SAP ERP. + Production support and project experience + Must have solid project management experience, strong written, verbal, and interpersonal skills. + Knowledge of SAP Best practices + Must have ability to interact with all levels of the organization and work on multiple projects simultaneously with minimal supervision Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
    $71k-100k yearly est. 47d ago
  • Clinical Trials Systems Lead

    Foundation Medicine 4.8company rating

    Applications analyst job in Boston, MA

    About the Job The Clinical Trials Systems Lead performs a range of activities in support of the development, implementation, training, and continuous improvement for the systems that support the execution of clinical trials at FMI by the Clinical Operations and Data Management (CODM) organization. The Clinical Trials Systems Lead will assist with project management activities, requirement gathering, system implementations, administration, test script execution, documents and procedure updates, development of training materials, user training, data cleaning, and other tasks as needed by the Clinical Trials Systems team. This role will work closely with internal teams within FMI to support the continuous improvement of clinical trial systems. Key Responsibilities * Leads and participates in cross-functional system alignment meetings with internal stakeholders * Creates and reviews project plans, meeting minutes and action items * Supports gathering business requirements through meetings with stakeholders, documenting and tracking requests, and communicating requests to the Clinical Trials Systems team * Supports system implementations through translating business requirements into technical requirements and providing input into system configuration and testing needs * Collaborates with FMI technology teams and external vendors on system design and functionality improvements * Performs system administrator tasks such as adding studies, partners, and users to systems * Works with the Clinical Trials Systems team to develop technology roadmaps and collaborates cross-functionally with stakeholders to inform systems strategy * Ensures information is available to support trending and reporting requirements; works with internal stakeholders to develop reports and dashboards that provide actionable data. * Authors and executes User Acceptance Testing (UAT) and other testing as needed to support system validation * Supports users through training, handling support requests, and acting as a resource of information * Contributes to the development and execution of department goals and initiatives * Participates in departmental or cross-functional projects and initiatives as assigned * Develops and/or revises systems Standard Operating Procedures (SOPs), guidelines, and tools * Other duties as assigned Qualifications: Basic Qualifications: * Bachelor's degree or equivalent in scientific or computer engineering field or equivalent combination of education, training, and experience * 4 years of experience working in a field involving the management of clinical trials Preferred Qualifications: * 4+ years of professional work experience in the science or health industry * 2+ years of experience working with technology * Knowledge of Good Clinical Practice (GCP) * Proficient in MS Office suite * Ability to: * Perform assignments with minimal supervision * Work well under pressure while maintaining a professional demeanor * Prioritize and thoroughly follow up on assigned tasks * Handle multiple tasks at once and work in a face-paced environment * Adapt to changing procedures, policies, and work environment * Expert cross-functional problem solving and collaboration mindset * Strong organizational and planning skills; ability to complete assignments in a timely manner * Excellent verbal and written communication skills, including email responsiveness * Demonstrated self-starter, capable of taking ownership of tasks * Understanding of HIPAA and importance of patient safety and data privacy regulations and guidelines * Commitment to reflect FMI's values: Integrity, Courage, Passion The expected salary range for this position based on the primary location of Boston, MA is $80,500 - 95,000 per year. The salary range is commensurate with FMI's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for FMI benefits. #LI-Hybrid
    $80.5k-95k yearly 5d ago
  • Analyst, Corp Dev Boston, MA, USA Corporate Development Posted a day ago

    PTC Inc. 4.8company rating

    Applications analyst job in Boston, MA

    ## Analyst, Corp DevBoston, MA, USAOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.**Specialist Analyst, Corporate Development****Location:** Hybrid - Boston, MA**Reports to:** Corporate Development VPIn this role, you will be a key contributor to PTC's Corporate Development team, with a focus on sourcing. Your primary responsibility will be researching companies and new technology relevant to PTC's business.Candidates will also have the opportunity to participate in due diligence, financial modeling, and market evaluation. You will work closely with Corporate Strategy and PTC's Business Segments to understand and influence PTC's strategy. To excel in this role, you must have intellectual curiosity and an investor's mindset when evaluating business opportunities and risks. You will be expected to work in a dynamic, collaborative, cross-functional team environment. You should be detail-oriented and enjoy conducting thorough research and data analysis. This role will require technical **and** business understanding of PTC's products and solutions.**Responsibilities** • Research potential acquisition targets and conduct in-depth company research• Follow and understand industry trends and new technology relevant to PTC's business • Conduct research and financial analysis to support business model and the negotiation of deal terms.• Assist in due diligence processes, coordinating with cross-functional teams and external advisors • Create material for presentations to Management and Board level audiences • Become a trusted advisor to Corporate Development, Corporate Strategy, and PTC management **Key Qualifications** • Bachelor's degree; MBA a plus • 1-2 years in a Corporate Development, private equity, management consulting, product management, or investment banking role a plus; 2+ years of business experience • Ability to think strategically and tactically with a attention to detail and a problem-solving mentality• Ability to cooperate with experts to develop a working knowledge of complex technical topics• Excellent written and verbal communication and interpersonal skills • Ability to create Management Presentations and Board materials • Comfortable dealing with ambiguity and uncertainty • Ability to build and cultivate strong cross-functional relationships• Able to earn trust and to influence and motivate others without authority• Fluent with MS PowerPoint, Excel, and WordPTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $87,600 - 115,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.For more information about PTC's comprehensive benefits, please visit our .Applications will be accepted on an on-going basis.At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. ."You can learn more about who we are, what we do, and what sets us apart by following us on social media. The #lifeat PTC experience is one that we're proud to share and it just keeps getting better.Years of experience* Less than 2 years* 2 - 4 years* 4 - 8 years* 8+ years Top skills AnalyticsAccountingAnalysisEconomics #J-18808-Ljbffr
    $87.6k-115k yearly 5d ago
  • IT Security Analyst I

    Banktalent HQ

    Applications analyst job in Westborough, MA

    The IT Security Analyst I is responsible for supporting the Bank's IT Security preventative and reactive measures including but not limited to Technology governance, risk, and compliance. IT governance-related duties include ensuring security controls are in place, effective, and that risks are recorded and actively being managed. Other tasks include configuration management, asset management, patch management, software/hardware lifecycle, threat intelligence, user activity monitoring, and reporting thereof. This role is expected to be fully aware of the Bank's security goals as established by its stated policies, procedures and guidelines and to actively work towards upholding those goals. Other duties include collaboration with senior IT Security personnel to optimize security tools and processes. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This is a Hybrid work schedule, 3 days in the office and 2 days remote in Massachusetts. Responsibilities IT Governance * Maintain the Bank's IT security program control framework to ensure compliance with industry standards (NIST, CIS, FFIEC) and MSB's IT security control requirements. * Develop systems and processes for identifying, managing, and reporting risks. * Provide governance, risk, and compliance data insights to drive improvement across the IT system. * Compile metrics/reporting for the weekly IT Governance report. Facilitate weekly presentation to stakeholders. * Design and implement security controls for our infrastructure and critical systems. * Assigns responsibility for IT Governance related issues and tracks them to resolution. * Continually working to improve the Banks overall security posture. * Track and understand emerging security practices and threats. Leverage this knowledge to improve security configurations across the enterprise and hunt for potential or active t threats. * Manage daily volume of offline computers. Triage and resolve issues so computers can join network and be managed. * Reconcile asset type risk scores regularly and report metrics and issues to IT Division. IT Security Control Programs * Configuration Hardening: * Conduct hardening assessments of hardware and software to identify noncompliance of standards and define remediation requirements. * Regular maintenance of configuration hardening benchmarks. * Vulnerability Management: * Monitoring, delegation, and investigation of vulnerabilities in a severity-prioritized process. * Development, deployment, and automation of scripts for remediation of vulnerabilities. * Patch Management: * Systematic testing, deployment, and reporting of system patches. * Threat Intelligence: * Monitor, triage, and report on Threat Intelligence alerts accordingly. * Software/Hardware Management: * Reconciliation of end-of-life/end-of-support hardware and software. * Authorization of software based on weight of business need and risk. * Regular upkeep of software versions within Bank infrastructure. System & Application Administration * Workstation ownership - building, securing, and ongoing management of assigned workstation assets. * Identifying and mitigating vulnerabilities on assigned assets and applications. * Application ownership - configuring, implementing, securing, and ongoing management of the Bank's security applications. Security Operations * Recommend additional security solutions or enhancements to existing security solutions to improve overall security. * Participate in investigations into problematic activity. * Consults with third party vendors/suppliers as required. Requirements Education Bachelor's Degree in computer science, information systems or equivalent work experience is required Work Experience 2+ years experience supporting security components and applying security best practices across an enterprise application/network infrastructure is required Additional Requirements Experience with managing and securing Microsoft Windows or Linux is preferred. Working knowledge of IT security controls and how to determine their effectiveness. Knowledge, Skills, and Abilities Understanding of common security technologies and functions (Endpoint AV, Patch Management, Encryption, Vulnerability Scanning, etc.) Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Passion and enthusiasm for Cyber Security Demonstrates excellent communication, facilitation, efficient decision making and problem solving skills Licenses and Certifications Certified Information Systems Security Professional (CISSP) or equivalent security related certification Preferred Expected Pay Range From: $62,682 To: $111,280 The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
    $62.7k-111.3k yearly 5d ago
  • Application Analyst I

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Applications analyst job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. replacing employee that resigned from the department Job Summary The Application Analyst I in the MGB Biomedical Engineering department is responsible for front line support and maintenance of the department's clinical IT systems including but not limited to Biomedical Device Integration (BMDI), GE MUSE EKG management, OBIX fetal monitoring, data interfaces for medical device systems, and general network connectivity for supported medical devices. The Analyst is the first-responder for biomedical systems issues at various MGB sites and provides at-the-elbow support within the hospital for clinicians and other users of supported systems. The Analyst works individually and in team settings with IT Hardware Technicians, Clinical Engineers, Software Developers, and System Administrators to assist with projects and maintenance tasks. This includes but is not limited to systems testing, upgrades, interface enhancements, and training end users and biomedical support staff. The position is primarily onsite at one of MGB's Academic Medical Centers and participates in departmental on-call support coverage as needed. Qualifications Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Related IT experience, ideally in healthcare IT environment 0-1 year required Knowledge, Skills and Abilities - Experience in the development, support, or operation of software applications, preferably in a healthcare setting. - Ability to document workflows and business processes. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Problem-solving skills. - Knowledge of Microsoft Office 365 and other popular office productivity solutions. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $61,609.60 - $88,004.80/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $61.6k-88k yearly Auto-Apply 8d ago
  • MC Clinical Applications Coordinator

    Global Channel Management

    Applications analyst job in Woonsocket, RI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Prior Work Experience: Minimum of 3-5 years relevant healthcare IT/HIT/HIM experience Knowledge of clinical and ambulatory workflows Experience configuring, designing, and supporting EMR/EHR systems Previous application configuration experience Experience in test planning & execution, test case development, and meeting project quality requirements Experience working on large projects Education: BA/BS in computer science or equivalent experience Required Skills: Strong knowledge of clinical applications and understanding of the healthcare IT industry Prior Epic application experience required Epic certification required Understanding of configurable applications and monitoring practices Analytical, problem resolution and interpersonal skills Meticulous attention to detail Eagerness and ability to work well as an individual contributor in a team environment Ability to bridge communication amongst technical and non-technical project staff and customers Excellent communication skills perience Additional Information $60hr 12 MONTHS
    $60 hourly 1h ago

Learn more about applications analyst jobs

How much does an applications analyst earn in Cambridge, MA?

The average applications analyst in Cambridge, MA earns between $59,000 and $107,000 annually. This compares to the national average applications analyst range of $58,000 to $109,000.

Average applications analyst salary in Cambridge, MA

$79,000

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