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The differences between assistant managers of quality and directors of quality management can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant manager of quality and a director of quality management. Additionally, a director of quality management has an average salary of $114,201, which is higher than the $107,087 average annual salary of an assistant manager of quality.
The top three skills for an assistant manager of quality include kpis, corrective action and OSHA. The most important skills for a director of quality management are quality management, patients, and patient care.
| Assistant Manager Of Quality | Director Of Quality Management | |
| Yearly salary | $107,087 | $114,201 |
| Hourly rate | $51.48 | $54.90 |
| Growth rate | 3% | 3% |
| Number of jobs | 59,939 | 128,076 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 56% |
| Average age | 48 | 48 |
| Years of experience | 6 | 6 |
Quality Assurance Evaluators ensure that customer service is delivered to the highest level by listening and performing call monitoring. These evaluators document the call results and provide feedback along with trend analysis. Their job is to attend client calibrations to gather information. Part of their task includes completing audits on internal call quality reports, recommending process improvements, and providing relevant information to immediate management and peers. As for the qualifications, these evaluators must excel in technical skills about the analysis of data required, have a professional demeanor, and maintain confidential information.
The job of a director of quality management is to lead and direct the quality management activities of an organization. Your duties include assisting in the development, presentation, and monitoring of internal initiatives and measures, coordinating clinical outcomes tracking and reporting, and designing and implementing quality improvement studies. Additionally, as the quality management director, you will be responsible for leading the clinical pathways, including aftercare agencies, and conducting membership surveys. You will also be responsible for developing strategic plans to improve quality within the organization.
Assistant managers of quality and directors of quality management have different pay scales, as shown below.
| Assistant Manager Of Quality | Director Of Quality Management | |
| Average salary | $107,087 | $114,201 |
| Salary range | Between $81,000 And $140,000 | Between $80,000 And $162,000 |
| Highest paying City | San Bruno, CA | Alameda, CA |
| Highest paying state | California | Alaska |
| Best paying company | Walmart | Children's Hospital New Orleans |
| Best paying industry | Automotive | Technology |
There are a few differences between an assistant manager of quality and a director of quality management in terms of educational background:
| Assistant Manager Of Quality | Director Of Quality Management | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 56% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between assistant managers of quality' and directors of quality management' demographics:
| Assistant Manager Of Quality | Director Of Quality Management | |
| Average age | 48 | 48 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 35.4% Female, 64.6% |
| Race ratio | Black or African American, 3.9% Unknown, 3.9% Hispanic or Latino, 13.3% Asian, 9.2% White, 69.2% American Indian and Alaska Native, 0.5% | Black or African American, 3.9% Unknown, 3.9% Hispanic or Latino, 13.2% Asian, 9.2% White, 69.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |