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The differences between assistant managers of quality and quality assurance managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant manager of quality and a quality assurance manager. Additionally, an assistant manager of quality has an average salary of $107,087, which is higher than the $99,894 average annual salary of a quality assurance manager.
The top three skills for an assistant manager of quality include kpis, corrective action and OSHA. The most important skills for a quality assurance manager are continuous improvement, product quality, and corrective action.
| Assistant Manager Of Quality | Quality Assurance Manager | |
| Yearly salary | $107,087 | $99,894 |
| Hourly rate | $51.48 | $48.03 |
| Growth rate | 3% | 3% |
| Number of jobs | 59,939 | 62,293 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 63% |
| Average age | 48 | 48 |
| Years of experience | 6 | 6 |
Quality Assurance Evaluators ensure that customer service is delivered to the highest level by listening and performing call monitoring. These evaluators document the call results and provide feedback along with trend analysis. Their job is to attend client calibrations to gather information. Part of their task includes completing audits on internal call quality reports, recommending process improvements, and providing relevant information to immediate management and peers. As for the qualifications, these evaluators must excel in technical skills about the analysis of data required, have a professional demeanor, and maintain confidential information.
A Quality Assurance Manager's responsibility varies on the organization or industry where one is assigned. Most of the time, the duties will revolve around quality control, such as overseeing a company's manufacturing operations, ensuring that the process followed all of the necessary protocols, and the products met all of the standards in adherence to the company's policies and regulations. Furthermore, one must be able to detect and identify mistakes, conduct constant inspections, coordinate with various staff and supervisors, develop the workforce's quality by training employees, and come up with strategies that will help the company attain financial gains.
Assistant managers of quality and quality assurance managers have different pay scales, as shown below.
| Assistant Manager Of Quality | Quality Assurance Manager | |
| Average salary | $107,087 | $99,894 |
| Salary range | Between $81,000 And $140,000 | Between $70,000 And $140,000 |
| Highest paying City | San Bruno, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Walmart | Meta |
| Best paying industry | Automotive | Finance |
There are a few differences between an assistant manager of quality and a quality assurance manager in terms of educational background:
| Assistant Manager Of Quality | Quality Assurance Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between assistant managers of quality' and quality assurance managers' demographics:
| Assistant Manager Of Quality | Quality Assurance Manager | |
| Average age | 48 | 48 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 67.1% Female, 32.9% |
| Race ratio | Black or African American, 3.9% Unknown, 3.9% Hispanic or Latino, 13.3% Asian, 9.2% White, 69.2% American Indian and Alaska Native, 0.5% | Black or African American, 3.8% Unknown, 3.9% Hispanic or Latino, 13.2% Asian, 9.2% White, 69.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |