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The differences between assistant managers of quality and quality leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant manager of quality and a quality lead. Additionally, an assistant manager of quality has an average salary of $107,087, which is higher than the $90,301 average annual salary of a quality lead.
The top three skills for an assistant manager of quality include kpis, corrective action and OSHA. The most important skills for a quality lead are continuous improvement, product quality, and quality standards.
| Assistant Manager Of Quality | Quality Lead | |
| Yearly salary | $107,087 | $90,301 |
| Hourly rate | $51.48 | $43.41 |
| Growth rate | 3% | 3% |
| Number of jobs | 59,939 | 62,018 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 52% |
| Average age | 48 | 48 |
| Years of experience | 6 | 6 |
Quality Assurance Evaluators ensure that customer service is delivered to the highest level by listening and performing call monitoring. These evaluators document the call results and provide feedback along with trend analysis. Their job is to attend client calibrations to gather information. Part of their task includes completing audits on internal call quality reports, recommending process improvements, and providing relevant information to immediate management and peers. As for the qualifications, these evaluators must excel in technical skills about the analysis of data required, have a professional demeanor, and maintain confidential information.
A quality assurance (QA) lead is responsible for organizing and managing the testing of products prior to its release. Your duties will include defining testing standards and strategies, establishing formal QA processes, and overseeing all aspects of QA, such as using best practices and establishing metrics. Additionally, you are responsible for supervising and mentoring QA team members, and developing and implementing scripts, test cases, and procedures. You are also responsible for managing off quality products and developing and institutionalizing ISO complaints.
Assistant managers of quality and quality leads have different pay scales, as shown below.
| Assistant Manager Of Quality | Quality Lead | |
| Average salary | $107,087 | $90,301 |
| Salary range | Between $81,000 And $140,000 | Between $63,000 And $127,000 |
| Highest paying City | San Bruno, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Walmart | |
| Best paying industry | Automotive | Health Care |
There are a few differences between an assistant manager of quality and a quality lead in terms of educational background:
| Assistant Manager Of Quality | Quality Lead | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between assistant managers of quality' and quality leads' demographics:
| Assistant Manager Of Quality | Quality Lead | |
| Average age | 48 | 48 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 58.7% Female, 41.3% |
| Race ratio | Black or African American, 3.9% Unknown, 3.9% Hispanic or Latino, 13.3% Asian, 9.2% White, 69.2% American Indian and Alaska Native, 0.5% | Black or African American, 3.8% Unknown, 3.9% Hispanic or Latino, 13.1% Asian, 9.1% White, 69.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |