Route Service Manager - UniFirst
Assistant store manager job in Durham, NC
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Assistant Store Manager - Raleigh, NC
Assistant store manager job in Raleigh, NC
After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.
Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.
Put that extra pep in your step, JOIN THE FLOCK!
We are so excited to open our first store in The Woodlands, TX. which is the perfect opportunity to set the foundation for this location. The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Position Summary:
Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing.
The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals.
Responsibilities:
Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation
Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices
Assist with customer outreach efforts and support initiatives to drive foot traffic to the store
Maintain strong product knowledge to support sales associates and enhance the customer experience
Assist with visual merchandising and help conceptualize and execute store window displays
Provide input on store orders by sharing observations of customer behavior and local sales trends
Support inventory management, including organizing back stock and restocking the sales floor as needed
Assist the Store Manager with interviewing, training, and supporting sales staff development
Provide guidance to sales associates on brand awareness and service techniques
Support the Store Manager in establishing and maintaining positive community relationships
Partner with the Store Manager to plan and execute in-store events
Model professionalism, integrity, and brand values in all interactions
Assist in executing plans and procedures to ensure smooth store operations
Uphold and support company standards, policies, and procedures
Qualifications:
3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience
Demonstrated ability to drive sales while delivering excellent customer service
Excellent interpersonal skills with ability to develop strong relationships
Ability to be accountable and take ownership of actions in achieving goals
Strong team building and leadership skills
Excellent verbal and written communication skills
Thorough knowledge of retail store operations
Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed
Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed
Ability to work a flexible schedule including days, evenings, weekends, and holidays
Compensation:
At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
Equal Employment Opportunity Statement
Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.
Disability Accommodation
We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Employment Eligibility
Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.
STORE MANAGER IN BURLINGTON, NC
Assistant store manager job in Burlington, NC
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Assistant Store Manager
Assistant store manager job in Durham, NC
MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles.
Role Description
This is a full-time on-site role for an Assistant Store Manager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers.
Qualifications
Strong Communication and Customer Service skills
Proven experience in Sales and Sales Management
Ability to train and mentor sales staff effectively
Excellent organizational and multitasking skills
Ability to work in a fast-paced retail environment
Experience in the fashion or retail industry is a must
High school diploma or equivalent; additional qualifications are a plus
General Manager - Raleigh, NC
Assistant store manager job in Raleigh, NC
General Manager - Triangle Liquidators (Raleigh, NC)
Who We Are
Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public.
With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC.
We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions.
Position Overview
The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability.
You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution.
Core Responsibilities
Leadership & People Management
Oversee daily performance of all department leads and their teams.
Hire, train, retain, and hold team members accountable to company standards.
Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs
Conduct quarterly performance reviews and ensure team alignment.
Operational Execution
Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines.
Ensure collaboration between departments to keep auctions on schedule and on quality.
Identify and resolve operational challenges before they impact results.
KPI Ownership & Reporting
Deliver results across key performance categories:
Auction throughput
Customer pickup wait time
Revenue performance
Profit margin
Hiring and retention
Report progress to ownership and make data-driven decisions that improve performance.
Facility Standards & Culture
Maintain a clean, safe, and productive work environment.
Enforce company policies, safety protocols, and standard operating procedures.
Foster a positive, accountable culture that celebrates results.
Qualifications
Associate or Bachelor's degree preferred.
5+ years of management experience in warehouse, or retail environments (auction experience is preferred).
Proven ability to lead department heads and motivate diverse teams.
Strong organizational, analytical, and communication skills.
Track record of hitting operational and financial targets.
Comfortable working in a fast-paced, evolving business.
Bilingual candidates encouraged to apply.
What We Offer
· OTE: $100,000 - $170,000 (based on experience & performance)
· Bonus Structure: Clear, performance-based incentives.
· Growth: Leadership advancement in a rapidly scaling company.
· Culture: Supportive, accountable, and high-energy environment.
· Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026.
· Impact: A key leadership role in a company that rewards results.
Retail Store Manager
Assistant store manager job in Durham, NC
My Sister's Cottage is a lifestyle retail brand with a purpose, where shopping helps fund safe housing, healing, and support for women recovering from trafficking and sexual abuse. Each purchase contributes to a mission of hope, providing resources and restoration to those in need. With a passion for advocacy, we aim to create a community that actively spreads light and promotes meaningful change. We are not just a business-we are a movement toward empowerment and justice.
Role Description
This is a full-time, on-site Retail Store Manager role based in Durham, NC. The Retail Store Manager will oversee daily store operations, ensuring excellent customer experiences and driving overall store performance. Responsibilities include managing staff, optimizing store layout, maintaining inventory, and implementing effective retail loss-prevention measures. Additionally, the manager will focus on cultivating a welcoming environment that aligns with the company's mission and supports its greater purpose.
Qualifications
Strong skills in Customer Satisfaction and Customer Service to provide exceptional experiences for all shoppers.
Excellent Communication skills to effectively lead a team and engage with customers and the community.
Proven experience in Store Management, including inventory control, team supervision, and daily operations.
Knowledge of Retail Loss Prevention practices to protect inventory and ensure profitability.
Ability to inspire and manage a team in alignment with the company's mission-driven values.
Organizational and problem-solving skills to ensure efficient and smooth store management.
Prior experience in retail management is required.
Store Manager
Assistant store manager job in Durham, NC
Classification
Full-Time
A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.
• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.
• Build your team through engagement, motivation and coaching; assess performance proactively and timely.
• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.
• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.
• Develop the store team based on their individual strengths and through engagement, coaching and feedback.
• Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager.
• Communicate with your store team respectfully and with urgency on key issues and messages.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.
• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.
• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.
• Understand issues of shrink and expenses, holding the store team accountable to do the same.
Knowledge & Experience
• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.
• Experience in leading, managing and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive key financial results.
• Ability to organize, plan and prioritize workload.
• Manage your own time efficiently and effectively.
• Able to delegate and to work through others well.
• Communicate clearly and comfortably across all levels of the business.
• Build collaborative working relationships at all levels.
• Deliver honest and constructive feedback, holding team members accountable when necessary.
• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.
• One to two years of supervisory experience required; two plus years retail experience preferred.
Expected Behaviors
• Prioritize customer experience above all else.
• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.
• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity.
• Drive results.
• Provide feedback, coaching and development.
• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.
• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.
• Address issues proactively.
• Make good decisions and engage in solution-based problem solving.
• Is comfortable with ambiguity.
• Show adaptability and work with a sense of urgency all the time.
• Maintain positivity.
• Remain discreet and unbiased.
• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.
Full Job Description: *********************************************************
General Manager
Assistant store manager job in Durham, NC
AT A GLANCE
Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a leader in a highly transactional, fast-paced retail environment, this role will be a great fit!
A DAY IN THE LIFE AS THIS MEMORY MAKER
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WHAT YOU'LL NEED TO SUCCEED
Minimum of five (5) years of experience in Furniture Sales Management as a Store General Manager.
Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment
Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision.
Exceptional people skills anda strong work ethic are required
A history of successfully managing a team of 10 or more Associates is required
Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends
Ability to handle highly confidential information discreetly and professionally
Superior interpersonal skills (written, verbal, presentation)
Strong analytical and problem-solving skills
Excellent time-management
Computer skills/technology skills and mathematical skills
Competent in the use of iPads and tablets
Ability to perform additional functions that may be assigned at the discretion of management
WORKPLACE ENVIRONMENT
This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
This is an in-store position and will be customer facing.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS AND BENEFITS
Salary is based on numerous factors, including experience, knowledge, and skill.
Performance-based bonus potential
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
In-Store Lead Generator
Assistant store manager job in Raleigh, NC
Pay: $18.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Part-time and full-time opportunities available
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service.
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training - no HVAC experience required
Career path into Sales Advisor roles
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insurance
Responsibilities:
Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest.
Qualifications:
What You Need:
Outgoing personality and willingness to speak with shoppers
Retail, kiosk, or sales experience preferred (not required)
Ability to stand and walk during shift
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance to represent the ARS brand
Must be at least 18 years old and pass a background check
Attend weekly in-office meetings
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Assistant Manager, Pharma Forecasting
Assistant store manager job in Raleigh, NC
Ready to shape the future of work?
At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation
,
our teams implement
data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Pharma Forecasting!
In this role, will work extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics.
Responsibilities
Manage project deliverables, negotiate timelines with stakeholders, and prioritize tasks effectively.
Conduct detailed analysis of market trends, competitors, and customer requirements to inform forecasting models
Create and maintain forecasting models that predict sales and market demand for pharmaceutical products
Regularly review and adjust forecasts based on changes in market conditions or business strategies
Strong expertise in forecasting, modeling, and programming.
Lead complex analytics and consulting projects related to sales and marketing for a large US based pharmaceutical manufacturer
Liaison with client and onshore team to understand complex business problems and define forecasting solutions
Build PoVs, help structure POCs, is client front-ending, and support client front-ending; act as a story-boarder, can respond to RFP/RFIs
Conduct extensive assessments, blueprinting, and due diligence for problem prioritization, offshore planning, and solution architecture for forecasting models.
Blend strong modeling & programming expertise with domain knowledge to deliver accurate analytics for pharmaceutical clients.
Strong understanding of Salesforce hierarchy, data alignment, and especially IMS/ IQVIA datasets
Develop KPIs and analytical frameworks with and end-user mindset.
Excellent written and oral communication skills and ability to express complex technical concepts effectively, both verbally and in writing.
Identify opportunities for innovation and process improvement across analytics engagements.
Guide offshore developers and data architects in forecasting solution implementation.
Collaborate with data modelers and developers to identify data needs, sources, and structures to support client issues.
Work effectively in a team-based environment and demonstrate strong analytical and problem-solving skills.
Qualifications we seek in you!
Bachelor's or master's degree in science with focus on quantitative sciences, MBA
Preferred Qualifications/ Skills
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
Excellent communication and negotiation skills
Why join Genpact?
Be a transformation leader
- Work at the cutting edge of AI, automation, and digital innovation.
Make an impact
- Drive change for global enterprises and solve business challenges that matter.
Accelerate your career
- Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best
- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture
- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let us build tomorrow together.
The approximate annual base compensation range for this position is $90000 to $100,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Location-based Roles Durham NC area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Store Supervisor - #620
Assistant store manager job in Raleigh, NC
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
District Manager
Assistant store manager job in Raleigh, NC
Since its founding over 80 years ago, Krispy Kreme's focus has remained the same - making fresh, premium quality doughnuts inspired by their founder's original recipe. The brand's iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme's in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme's melt-in-your-mouth doughnuts being made right before their eyes.
Krispy Kreme's Field District Manager is responsible overseeing all Retail sales and operations for stores in the assigned market. The district manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned market through revenue and cost management initiatives. You will work with the Division Director and other Krispy Kreme management in continuing to develop the market.
HERE'S A TASTE OF WHAT YOU'LL BE DOING
Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling.
Offering innovative ideas for maximizing sales.
Talking with customers, handling their complaints, and acting on their suggestions when appropriate
Maintaining each store's community involvement via advertising, sponsorships, and promotions
Achieving business plan objectives and profitability as described in the market operating plan and established financial goals.
YOUR RECIPE FOR SUCCESS
A minimum of 3 yrs of multi-unit management experience is required.
Previous operations management experience with a QSR concept is required.
Communication, supervisory, and organizational skills required.
Computer literacy and experience in a production environment preferred.
Successful Krispy Kreme district managers are individuals who set goals in a team environment, establish plans to meet those goals, and coach team members to achieve them.
High school diploma or equivalent is required.
Considerable experience with food, management, production, and customer service is required.
Self-motivation, creativity, and adaptability
Strong communication, organizational, problem solving and leadership skills.
Pleasant disposition, sociable, accommodating nature, and enthusiasm.
BENEFITS:
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO and “dream” days
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
General Manager
Assistant store manager job in Raleigh, NC
Are you a seasoned Business leader looking for an exciting growth opportunity? If so, we need to talk!
IMMSA is a leading manufacturer specializing in custom copper and aluminum busbars, connectors, and bushings for the energy, electrical, data, and mobility industries. With a strong commitment to sustainability, innovation, and customer-centric solutions, IMMSA delivers high-performance components that support the development of smarter, more interconnected systems. The company is recognized for its advanced manufacturing capabilities and ethical business practices, positioning itself as a strategic partner in global infrastructure and technology projects.
Founded in 1998 by Alfonso Anciola, IMMSA has grown steadily to become a key player in the made-to-order manufacturing sector. Headquartered in López Mateos, Mexico, the company has expanded its operations and technological footprint, including the recent inauguration of a new plant in Coahuila in 2024. Over the years, IMMSA has built a reputation for quality, reliability, and innovation, serving clients across North America and beyond.
About the Job
The General Manager will lead our Southern Atlantic (Carolinas, Virginia, Florida) regional manufacturing, business development and business operations. This new role will initially focus on managing our North Carolina facility and will expand to include oversight of additional operations in Texas. Key job duties include:
Oversee day-to-day operations of the North Carolina manufacturing facility, ensuring safety, quality, and productivity targets are met.
Develop strategic partnerships and sales relationships in the local area.
Oversee finance, HR, and administrative functions.
Implement and monitor KPIs to drive continuous improvement in efficiency, cost control, and customer satisfaction.
Develop and execute strategic plans for U.S. operations aligned with global business objectives.
Collaborate with executive leadership on long-term growth strategies, including capacity planning and market expansion.
Build and manage high-performing teams across multiple locations.
Foster a culture of accountability, safety, and continuous improvement.
Provide coaching, performance management, and succession planning.
Manage budgets, forecasts, and financial performance for U.S. operations.
Ensure compliance with federal, state, and local regulations, including OSHA, EPA, and labor laws.
Serve as the primary liaison between U.S. operations and global headquarters.
Represent the company with local authorities, community stakeholders, and industry partners.
About You
The ideal candidate is a well-rounded business leader with a background in manufacturing, business development, operations management (HR, Finance, etc.), and cross-functional team leadership.
People describe you as a go-getter who gets things done.
You are excited about spending most of your time over the next year or so in the Raleigh/Greensboro area, as well as traveling when new locations in the United States are added to your portfolio.
Spanish language skills are a plus.
Startup experience or experience in scaling a business is a plus.
Why work for us?
Excellent growth opportunity with a firm that is poised to expand operations in the US.
Great opportunity to nurture your entrepreneurial spirit and contribute to diverse business functions and scale operations in a growing company.
Retail Store Assistant Manager
Assistant store manager job in Nashville, NC
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Landscape Architecture / Planning Group Manager
Assistant store manager job in Raleigh, NC
Company - Our client is a well-established, multidisciplinary design and consulting firm with a strong presence across the Southeast. Recognized as one of the ENR Top 500 Design Firms, they provide services in civil engineering, planning, surveying, environmental sciences, and more. With steady leadership and a growth-oriented culture, they offer professionals the chance to make an impact through innovative community and regional development projects.
Job Title - Landscape Architecture / Planning Group Manager
Location - Raleigh, NC (On-site)
Role Type - Direct Hire
Must Have Skills:
Licensed as a Landscape Architect (PLA or RLA) or Certified Planner (AICP).
Experience in residential projects, particularly single-family and multi-family development.
Strong understanding of the development process from a conceptual planning perspective.
Knowledge of the Raleigh market and experience working with local municipalities such as the City of Raleigh.
Responsibilities and Job Details:
Lead and manage the Landscape Architecture and Planning team in the Raleigh office.
Oversee staffing, supervision, and growth of the department.
Manage client relationships, proposals, contracts, and public presentations.
Guide site planning, rezoning, entitlement processes, and master planning projects.
Collaborate with municipalities and stakeholders on residential, commercial, mixed-use, parks, and recreation projects.
Direct the development of design documents, cost estimates, and construction administration activities.
Represent clients and the firm in public meetings and with planning boards.
Drive business development through networking, marketing, and professional involvement.
Mentor and empower junior staff while fostering a collaborative culture.
Ensure projects meet quality standards, budgets, and deadlines.
Provide financial oversight, including invoicing, reporting, and backlog management.
Contribute to strategic growth initiatives and cross-disciplinary collaboration.
General Manager
Assistant store manager job in Raleigh, NC
Concord Hospitality is seeking an experienced and driven General Manager to lead a successful team and ensure exceptional hotel operations at our Raleigh Marriott Crabtree Valley. This role involves hiring, motivating, and leading teams while serving as the key liaison between the hotel brand, owners, and Concord.
As a Concord Leader you will be responsible to:
Inspire greatness in your team.
Encourage and support team members to reach their full potential.
Create a work environment that is a Great Place to Work for all.
Lead with integrity, transparency, respect, and professionalism.
Care for your team and their families.
Responsibilities:
Hire, mentor, and lead a passionate management team aligned with company values.
Oversee hotel operations, ensuring brand standards and training are met.
Manage budgets, supplies, and deadlines to achieve financial targets.
Represent the hotel in networking with city officials and community stakeholders.
Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
Foster a positive work environment that rewards and recognizes team achievements.
Qualifications:
Previous experience in a General Manager role with a hotel of 300+ rooms and 15,000 square feet of meeting space.
Strong financial command.
Proven track record of creating an inclusive environment with expertise in fostering a collaborative and high-performing work culture
Strong sales and networking skills with a track record of driving financial results.
Experience in leading and building.
Organized, detail-oriented, and results-driven.
Prior Marriott experience desirable.
Why Join Concord?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:
Medical, dental, vision, life, and disability insurance
401(k) with company match
Tuition assistance
Discounted hotel stays
Extensive training and career development opportunities
We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Pay range: $165,245 - $206,569
Traffic Construction Branch Manager
Assistant store manager job in Apex, NC
Title: Branch Manager Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary:
The Branch Manager is responsible for overseeing the day-to-day operations of branch crews and equipment, ensuring seamless job execution and employee training to support customers. This role also directs overall branch operations, including safety, staffing, fiscal management, and compliance.
We are seeking a hands-on operational leader with strong financial acumen, customer relationship skills, and the ability to balance corporate priorities with customer demands and local resource availability. This is a working manager role, requiring direct involvement in traffic control and field operations. This role is ideal for a purposeful leader who thrives in a dynamic, high-demand environment and is committed to operational excellence.
Essential Functions:
The Branch Manager will be responsible for:
Overseeing branch production, budgeting, and financial performance
Managing shop activities, customer relations, and job site operations
Coordinating with estimating teams on capacity planning and critical path issues
Working with accounting teams on revenue recognition, forecasting, and reporting
Ensuring compliance with all safety and regulatory requirements
Essential Responsibilities:
Crew & Equipment Management: Oversee crews and equipment in remote locations to meet customer expectations efficiently.
Customer & Municipal Relations: Professionally interact with municipalities and customers, manage project notifications, secure permits, and ensure regulatory compliance.
Problem-Solving & Decision-Making: Quickly assess challenges and exercise independent judgment to find effective solutions.
Personnel & Scheduling: Develop employee schedules, manage labor needs, and ensure all project paperwork is completed on time.
Project Planning & Execution: Plan and schedule projects to maximize efficiency and cost-effectiveness.
Staffing & Performance Management: Assess employee capabilities, contribute to hiring and termination decisions, and ensure proper training and development.
Safety & Compliance: Maintain oversight of all safety requirements, including DOT and industry compliance standards.
24/7 Availability: Be prepared for high-demand scheduling, including evenings, weekends, and emergency project needs.
Procurement & Financial Reporting: Request necessary materials, manage billing, and maintain accurate revenue forecasts.
Travel: Travel as needed for project oversight and branch operations.
Key Leadership Competencies:
Leads by example, demonstrating a strong commitment to safety, ethics, and work-life balance.
Excellent communicator who earns the respect of employees, vendors, and customers.
Collaborative team builder with strong decision-making skills.
Accountable for financial performance, focusing on profitability and cash flow.
Represents the company professionally in interactions with customers and agencies.
Required Knowledge & Skills:
Deep understanding of state regulations for traffic control devices and materials.
Active involvement in industry associations, coalitions, and state DOT collaborations.
Proficiency in Microsoft Excel and Word; Viewpoint software experience preferred.
Strong financial literacy, including balance sheets and profit & loss statements.
Education & Experience:
Preferred: Bachelor's degree in Construction Management, Engineering, or a related field.
Preferred: Minimum 10 years of experience in traffic control and safety, including direct crew work and formal industry training.
Preferred: Minimum 10 years of supervisory or management experience.
EOE Statement
RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans
Customer Experience Coordinator (Relief) - Cary, NC
Assistant store manager job in Cary, NC
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.
TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!
FOCUS
The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.
WHO WE NEED
A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG.
WHAT YOU'LL DO
Your Mission: Define the customer's experience through Service, Focus, and Participation.
Service:
* Answer incoming calls immediately and with a smile
* Manage incoming customer communications (email, text messages, phone calls)
* Record call information accurately such, as referring vet information
* Ensure phone calls get transferred to a doctor quickly for anything medically related
* Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in
* Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks
* Offer them beverages or snacks, and find ways to deliver a unique and curated experience
* Listen to customers' needs with the intent to understand
* Take ownership of customer complaints, be empathetic, and work to resolve them quickly
* Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service
* Invite customers to provide feedback by completing a survey
* Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency
* Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion
* Accompany customers to the exit and thank them for trusting us with their pet's care
* Always find a creative way to say yes to our customer's needs
Focus:
* Engage in conversations with customers while they are waiting
* Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team
* Update or provide feedback to the nurses and doctors about customers needs
* Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs
* Educate customers on end-of-life details such as cremation options
* Call/text customers 24 hours after their visit to follow up on their pet's care
* Ensure customers are invited to stay with their pet
* Initiate video chats between customers, their pet, and our team when they cannot be in the hospital
Participation:
* Identify creative opportunities for customer participation in a valuable and safe way
* Celebrate and capture special moments, with permission from the customer
* Create a personalized experience for the customer and their pet
WHAT YOU'LL NEED:
* 2+ years of experience in a customer service role
* Advanced proficiency in computer programs and practice management software
* Highly organized with strong attention to detail
* Ability to communicate with anyone and everyone
* Strong multitasking skills
* High emotional intelligence. You can 'read a room' and plan and act accordingly
* Adaptable and amenable in 'high stakes' environments
* A natural people pleaser
* Must present yourself with a professional and approachable demeanor
WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
* Industry-leading compensation
* 401K w/ company match
* Health, Vision, and Dental Insurance
* Paid parental leave - 10 weeks of paid leave at 100% of regular salary
* Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!
* Flexible work schedules for a true work-life balance
* Something new every day - you'll never be bored in emergency medicine
* We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
* Generous employee pet discount
* Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
* Referral rewards - tell your friends why they should come work for VEG too!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Sr. Customer Experience Manager- North America
Assistant store manager job in Raleigh, NC
Job DescriptionDescriptionWe are looking for a Sr. Customer Experience Manager (NA) to lead the CX strategy and execution of customer experience initiatives across NA. In partnership with regional leadership teams, this role will be responsible to drive a customer-centric culture, optimize end-to-end customer experiences, and translate insights into actionable improvements. This role is based in Raleigh, NC and reports into the Senior Director Customer Experience & Continuous Improvement.
Role expectations Regional CX Strategy: In partnership with regional leadership team, development of an NA Customer Experience strategy and plan. This includes:
Setting annual regional CX targets and KPIs (eg. NPS, EOB)
Defining critical initiatives, tasks, and required OPEX to deliver against agreed CX goals
Continual performance monitoring and course correction
Inspire change across the organization
Voice of Customer: Ensure customer feedback and priorities are accessible, understood and represented in decision making across the business
In partnership with CX Analytics, define and implement customer feedback mechanisms
Analyze, evaluate and prioritize customer feedback to identify key customer trends and friction areas
Develop and manage mechanisms to share and socialize feedback internally, ensuring customers are represented in decision making and drive action and improvement
Customer improvement: Improve the end-to-end customer experience and demonstrate Align's commitment to resolving friction areas
Define regional customer improvement priorities, ensuring that every region has an agreed top 3 list the customer areas to fix
Support and run CX improvement projects to address known friction areas
Partner with regional Marketing and Commercial Excellence teams to commercialize CX and Service improvements
Implement effective mechanism to close the loop on ALL customer feedback and establish an effective resolution escalation process
Customer culture: Build an internal culture that puts the customer at the center of our thinking and decision making
In partnership with HR, develop initiatives to drive employee awareness of our customer values and develop relevant skills and capabilities
Develop and implement customer recognition programs
Lead regional internal events, including Align's annual CX Week
What we're looking for
Experience level: 10+ years of related experience in Customer Experience, Sales Operations or Marketing
Experience type: Experience in change management, x-functional program management, , customer journey mapping and design, voice of customer and data analytics, team training & development, strategy development
Skills: Project management, data analysis and insight translation, stakeholder management, communication and influence, strategic thinking
Culture / values: Team orientated, empathetic, structured, proactive, results / impact orientated
Education: Bachelors Degree required
Pay TransparencyIf provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate's pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
General Description of All BenefitsWe are pleased to provide a general description of the benefits Align offers to full-time employees in this position. Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
Back-up Child/Elder Care and access to a caregiving concierge
Family Forming Benefits - Available to Employees, and their spouse or domestic partner, covered under one of Align's health plans
Breast Milk Delivery and Lactation Support Services
Employee Assistance Program
Hinge Health Virtual Physical Therapy - Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
Short-term and long-term disability insurance in accordance with those plans.
Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
Flexible Spending Accounts - Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years - 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
11 Company-designated paid holidays throughout the year.
If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Manager Customer Experience
Assistant store manager job in Raleigh, NC
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran