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Career Day in Indianapolis, IN!
Community Choice Financial Family of Brands 4.4
Assistant store manager job in Indianapolis, IN
Your Opportunity:
Join us for Career Day in Indianapolis, IN! Tuesday, January 20th 10:00AM-2:00PM
CheckSmart
1058 N. Shadeland AveIndianapolis, Indiana 46219**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assistin customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate inin-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assistin its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$29k-41k yearly est. Auto-Apply 3d ago
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Store Director, Indiana Market - Lead & Elevate Retail
Meijer 4.5
Assistant store manager job in Indianapolis, IN
A regional retailer in Indianapolis seeks a Store Director to lead retail operations and ensure top-tier customer service. The ideal candidate has substantial retail leadership experience, with a background in financial data analysis. This role is essential for maximizing sales, developing team members, and maintaining operational standards. Competitive benefits and a commitment to community engagement are offered.
#J-18808-Ljbffr
$36k-47k yearly est. 2d ago
Salon Manager
Regis Haircare Corporation
Assistant store manager job in Indianapolis, IN
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
$35k-53k yearly est. 8d ago
ASSISTANT STORE MANAGER - COMPUTER SERVICES
Micro Center 4.7
Assistant store manager job in Indianapolis, IN
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe lifeat Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results oriented ASSISTANTSTOREMANAGER - COMPUTER SERVICES.It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to view our job video
MAJOR RESPONSIBILITIES:
Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level
Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop
Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L)
Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
Ensure customers are served promptly and courteously and that customer satisfaction standards are met
Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions
Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products
Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control
Serve as manager-in-charge during absence of General Manager or other storemanagers
Ensure the execution of ad set and visual merchandising standards
Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated
Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and StoreManager when needed
Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
A college degree is preferred
Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
Ability to execute corporate initiatives and analyze the competition
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
Experience within the consumer electronics industry is strongly preferred, with direct accountability for achieving P&L and customer satisfaction targets
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
#appcast
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
$31k-40k yearly est. 3d ago
Branch Manager
Morales Group, Inc. 4.0
Assistant store manager job in Indianapolis, IN
About Morales Group:
Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client's business agility, productivity and competitiveness. We believe we are here for a purpose - building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net
Why Morales Group?
We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates.
If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.
The Position:
The Branch Manager at Morales Group plays a key role in the success of our organization. The branch manager will supervise a staff as well as oversee the operations of their specified branch. They will also be responsible for the onboarding of new and at-risk clients to ensure that clients are continually moving towards an integrated use of the organization product lines and services. This position also will ensure the quality for services provided to our new and existing customer base. This Position will interact with recruiting, client services, payroll, sales and managementin the performance of daily responsibilities.
The Duties:
Manage multiple projects while continually identifying barriers to implementation & productivity.
Monitor and report on client metrics to continuously ensure satisfaction and partnership success.
Assistin client assignments and allocating human capital resources.
Identify process improvement opportunities and facilitate focus groups to address and implement changes.
Assist with goal setting and performance evaluations of operations team.
Monitor projects and/or staffing solutions to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Be able to provide cost analysis on all current and past jobs.
Collaborate with the Executive Team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives
Responsible for total management of assigned territory to include, but not limited to: order fill ratio, client satisfaction, accurate payroll execution within teams, profitable sales growth of clients/territory, safety programs for effective risk management, associate development, expense control, continuous improvement of gross margins, increased profitability, and P & L management
Works closely with team on any workplace injuries that occur; ensuring team follows injury reporting process.
Actively works with safety team on light duty accommodations.
Attend and participate in monthly safety committee meetings.
Sales/Business Development:
Assist the client service/sales team on calls to current/future clients to develop a relationship with the current/future companies.
Assist the client service/sales team on calls to current/future clients to penetrate deeper into their organization with contacts and product offerings.
Ensure client satisfaction of key accounts through implementation of Quarterly Business Reviews
Resolve issues with at risk client(s) dissatisfaction and negotiate solutions that meet the at-risk client(s) needs.
Facilitate new on-site start-ups or entry into new markets.
Responsible for driving the company to achieve and surpass profitability, cash flow, and business goals/objectives.
Travel to customer sites, prospective customer sites, training and meetings as required.
Responsible for New client folders, safety tours, and safety programs within assigned territory.
Supervision:
Provide regular updates and work closely with Director of Operations and leadership to improve overall deployment of our organization products and services
Provided day-to day leadership and management that reflect the mission and core value of the company
Supervise and coordinate activities assigned by the Director of Operations
Provide solutions to both internal and external workflows to resolve issues that arise
Consistently attract, interview and recommend the employment of applicants for internal positions to retain a highly competent and qualified operations team
Responsible for the measurements and effectiveness of all processes, internal and external
Provide timely, accurate, and complete reports on the operating condition of the company
Assess team members strengths/weaknesses and utilization to assigned tasks, responsibilities, and accountabilities
Manage staff, preparing work schedules and assigning specific duties
Maintains good communication/working relationships with all departments in the organization
Reports all hazardous conditions/equipment to his/her manager immediately
Fulfills job responsibilities in accordance with the standards set out in the organization's “Code of Business Conduct”
Motivate and lead a high-performance team of managers and staff; attract, recruit, and retain associates and facilitate management career development program.
Foster a success-oriented, accountable, and ethical environment within the company
The Qualities:
Knowledge of other languages is helpful but not required.
Previous experience leading a high performing team, preferably in staffing.
Ability to coach, mentor and develop direct reports.
Strong communication skills and with great active listening skills.
Ability to be accurate, concise, and detail oriented.
Lives our core values daily of being humble, being courageous and being a light.
Knowledge of Department of Labor Laws both Federal/State specific preferred
High School and Higher Education preferred
Morales Group Benefits:
Health insurance - Medical, vision, dental and life insurance plans available.
Disability Insurance - Short-term and long-term coverage.
Paid Baby Bonding Time - because family is important.
Competitive PTO (Paid Time Off)
401k Plan - for saving for the future.
Professional Development - From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program - we believe in developing our team.
A culture of Giving Back - Paid Volunteer Hours
Passport Program - we want to keep the team engaged in the culture we have built.
What we value:
Be Humble
Show up with no Ego and serve others.
Be Courageous
Be willing to step out for what is right and use your voice.
Be a light
Shine bright when there is darkness.
Be Gritty
Stay hungry, overcome challenges, produce results
Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$42k-59k yearly est. 2d ago
KFC Restaurant General Manager G135817 - 10815 PENDLETON [IN]
KFC 4.2
Assistant store manager job in Indianapolis, IN
Getting Started
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Job you are applying for:
KFC Restaurant General Manager
at the following location(s):
G135817 - 10815 PENDLETON [IN] - Indianapolis, IN
Resume Application
View Job Description - KFC Restaurant General Manager
Description:
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement. As the Restaurant General Manager, you will have the chance to lead a team, implement strategies, and make a real impact on the success of our business. Join our team and be part of a company that values its employees and promotes a positive work culture. Apply now and take the first step towards a fulfilling career with KBP Foods.
What's in it for you:
Annual awards trip based on restaurant performance. Top 10 % of GMs in each region attend.
Ability to develop your leadership skills and seek above store level opportunities with our internal leadership development program.
Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares.
Earn your GED for free, college scholarships and free online tuition.
Medical, Dental, Vision benefits and accrued PTO
Free shift meal and an employee discount at our KFC restaurants.
Paid Training
Bonus Program: As a Restaurant General Manager, you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance.
What a day in the life for a Restaurant General Manger can look like:
Control profitability by following cash control/security procedures, maintaining property inventory levels, managing labor, reviewing financial reports, and taking appropriate actions.
Recruit, interview and hire Team Members, Shift Managers and Assistant General Managers.
Coach and train all employees in operational excellence to ensure restaurant success.
Complete inventory counts every other week.
Ensure the restaurant is kept clean, and the team provides an exceptional visit for the guests with friendliness and a quality product.
Requirements:
What you bring to the table:
Minimum 1 year of experience as General Managerin food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR).
Managers must be at least 18 years old.
Availability to close the restaurant at least two nights a week.
Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment.
What KBP brings to the table:
KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.
•Grown to over 1,000 restaurants in 20 years.
Opportunities in 31 states
Over 50% of store leadership has been promoted internally in the last year.
If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you.
Additional Info:
Restaurant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows:
State of Maryland: $53,000 to $58,000
State of New York: $55,000 to $60,000
New York City: $65,000 to $70,000
Cincinnati, OH: $54,000 to $58,000
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Disability Accommodation for Applicants
KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
$65k-70k yearly 1d ago
Assistant Manager Luxury Retail
Goodwin Recruiting 4.2
Assistant store manager job in Indianapolis, IN
A growing jewelry storein the Indianapolis community, IN, is seeking to make additions to the team. We are seeking the best, most passionate, and ambitious Retail AssistantManager to join our local family-owned jewelry store.
Retail AssistantManager Qualifications:
Ability to live and work in Indianapolis, Indiana
Retail management: 5 years (Required)
Flexible in schedule to work evenings, weekends, and holidays according to business needs
Professional attire and attitude
Working knowledge of diamonds, jewelry, the jewelry business, and some insight into the local market
Retail AssistantManager Responsibilities:
Manage and drive the team to exceed individual and store sales goals
Develop and implement sales plans and targeted marketing campaigns
Motivate and coach the sales team to maximize performance and create a client-centric culture
Ensure a welcoming environment that enhances customer experience
Address in-store client issues and resolve problems
Oversee team scheduling, including time-off requests and daily shifts
Perform opening/closing procedures and assist customers in-store and over the phone
Manage inventory to ensure optimal stock levels and minimize losses
Retail AssistantManager Compensation:
Base Salary = 50K-62K + bonus potential (Projected 30K-40K)
401(k) + company matching
Employee discount
Flexible schedule
Health, Dental, Vision insurance
Paid time off
$25k-29k yearly est. 1d ago
General Manager
Wawa 4.5
Assistant store manager job in Brownsburg, IN
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As the General Manager (GM), you're the ultimate leader of the store-setting the vision, driving results, and inspiring your team, every day. You'll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance goals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike.
What You'll Do:
Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.
Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Proven leadership experience in fast-paced retail, food service, or fuel environments
Proven ability to coach, develop, and inspire career growth in individuals
Excellent communication, customer service, and relationship-building skills
Highly organized, detail-oriented, and able to manage multiple priorities independently
Skilled in problem-solving, critical thinking, and decision-making
Solid understanding of store financials and their impact on business performance
Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.
The projected salary range for this position is $70,000-$85,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
$70k-85k yearly 3d ago
Assistant Store Manager
Rural King Supply 4.0
Assistant store manager job in Elizabethtown, IN
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the AssistantStoreManager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the StoreManager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$32k-38k yearly est. 6d ago
Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
Assistant store manager job in Indianapolis, IN
ASSISTANTMANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$32k-45k yearly est. 8d ago
Travel Center General Manager
Pilot Company 4.0
Assistant store manager job in Lebanon, IN
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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$54.3k-80.8k yearly 1d ago
Assistant Manager
The Buckle 4.0
Assistant store manager job in Bloomington, IN
The Assistantin Training (AIT) and AssistantManager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and AssistantManagers perform a variety of sales, merchandising and operational tasks assigned by storemanagement (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the StoreManager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and AssistantManager will also share responsibility for training and motivating Teammates and act as the StoreManagerin their absence. The AssistantManager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by StoreManagement
Provide legendary service throughout the storein these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with StoreManager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assistin leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by StoreManagement
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with StoreManager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
AssistStoreManagerin Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with StoreManager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to StoreManager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale ("POS") procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to StoreManager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to StoreManager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assistStoreManagerin effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies inStoreManager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable inin giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the StoreManagerin supervising.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Additional Qualifications
Relocation may be required
No visa sponsorship is available
Ability to operate a motor vehicle and travel, including overnight as required
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
#LI-Onsite
$26k-31k yearly est. 8d ago
District Manager
Ecolab 4.7
Assistant store manager job in Plainfield, IN
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, is seeking a District Sales Manager to join our industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts in the Nalco Water Manufacturing and Pharma Business. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers. This role will have a team of District Sales Representatives and Field Service Representatives reporting into it.
What's in it For You:
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact with a company that is passionate about your career development
Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
Enjoy a flexible, independent work environment
Receive a non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
What You Will Do:
Drive profit growth to meet defined district profit increase goals by developing and executing a district plan to maximize revenue
Regularly interact across functional areas with senior management or executives to ensure objectives are met
Generate sales forecasts and accurately predict revenue on a monthly basis
Participate in strategic & tactical planning for the district by leveraging, allocating, and maximizing ROI for all tools and resources
Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business
Demonstrate strong leadership by, championing corporate initiatives, and by planning and leading District Meetings
Provide continuous coaching and development team of sales engineers and technical service representatives to create and maintain value
Ensure all new hires achieve training standards that lead to expertise in discussing products & services
Take action quickly to address performance deficiencies. Maintain documentation and apprise appropriate others of the status of performance issues
Support team and internal partners in identifying trends, understanding market conditions, and sharing expertise and knowledge
Reinforce a clear vision for the team corresponding to strategic objectives
Work closely with large, strategic, current and prospective customers to understand business needs
Position Details:
Candidate must reside within a commutable distance from Major Cities inIndiana and Ohio including Indianapolis and Cincinnati
Territory will include: Indiana, Ohio, and Northern Kentucky
25% overnight travel required
Minimum Qualifications:
Bachelor's Degree
5+ years leading and developing teams
5+ years of successful technical sales or outside sales experience utilizing a consultative sales approach
Ability travel as required to support the district
Position requires a current and valid driver's license
No Immigration Sponsorship available for this opportunity
Physical Requirements:
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications:
Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.); MBA preferred
10+ years of successful technical sales or outside sales experience to include calling on multi-level plant or facilities management, and developing executive-level relationships
Extensive knowledge of boilers, cooling towers, and wastewater treatment systems highly preferred
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistancein this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$142.1k-213.2k yearly Auto-Apply 9d ago
Full-Time Assistant Store Manager
Aldi 4.3
Assistant store manager job in Indianapolis, IN
When you join our team as an AssistantStoreManager, you'll take on key storemanagement responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
**Position Type:** Full-Time
**Average Hours:** 38 hours per week
**Starting Wage:** $25.50 per hour
**Wage Increase:** Year 2 - $26.50 per hour
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
- Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
- Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participates in the interviewing process for store personnel
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
- Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintains store cleanliness standards and proper store signage at all times
- Assists the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Other duties as assigned
**Physical Demands:**
- Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
- Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
- Must be able to perform duties with or without reasonable accommodations
**Job Qualifications:**
- You must be 18 years of age or older to be employed for this role at ALDI
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous customer service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Excellent verbal and written communication skills
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
**Education and Experience:**
- High School Diploma or equivalent preferred
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
- Prior management experience preferred
ALDI offers **competitive wages and benefits,** to all employees including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **full-time employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
_*Full-time employees average 30 or more hours per week within an annual lookback period_
_**Benefits offered to full-time and part-time employees may vary by state_
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
$25.5-26.5 hourly 3d ago
Customer Experience Manager
Delta Faucet Company of Tennessee
Assistant store manager job in Indianapolis, IN
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your role at Delta Faucet:
Are you prepared to lead a high-performance customer service team at Delta Faucet Company? As an Experience Manager, you will lead the strategy and execution of customer experience initiatives across insourced and outsourced service, training programs, and knowledge systems. This role ensures every customer interaction reflects brand values, meets quality standards, and delivers a seamless experience. The Experience Manager drives continuous improvement, aligns service operations with evolving customer needs, and fosters a culture of excellence through data-driven insights and cross-functional collaboration. Reporting to the Director, Consumer Service, you will develop our people and enhance our service, so we can use it to support business growth.
Responsibilities:
Lead the Customer Solutions continuous improvement portfolio, ensuring measurable progress and tangible results across key initiatives.
Ensure all training content is current, aligned with brand and regulatory standards, and effectively delivered across channels and partners.
Govern the creation, organization, and accessibility of customer-facing and internal support content to enable consistent issue resolution.
Implement QA programs, audits, and corrective actions to ensure adherence to policy and a positive customer experience.
Identify pain points and lead cross-functional initiatives to reduce customer effort and enhance support workflows.
Align service operations with product changes, promotions, and digital experiences to provide seamless support.
Responsible for internal technical product support and escalations.
Use performance metrics, customer feedback, and trend analysis to guide decisions and investments.
Education & Experience:
Education: Bachelor's degree or equivalent experience in Business Administration, Customer Service Management, or a relevant area of study.
Experience: Over 5 years of background inmanaging customer service, demonstrating a track record of effectively leading teams to success.
Leadership Skills: Strong leadership and team management skills, with the ability to motivate and encourage others.
Communication Skills: Outstanding verbal and written communication skills.
Analytical Skills: Ability to analyze data, interpret trends, and make informed decisions.
Proficiency in customer service software, CRM systems, and other related tools is necessary.
Customer Focus: Deep understanding of customer needs and a dedication to providing world-class service.
Product Knowledge: Plumbing products experience would be beneficial.
Business Acumen: Understanding of service metrics and their value to company performance.
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:
Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
Company: Delta Faucet CompanyFull time Hiring Range: $88,700.00 - $139,260.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Delta Faucet Company
(the “Company”) is an equal opportunity employer and
we
strive to employ the most qualified individuals for every position
.
The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster:
English & Spanish
E-verify Right to Work Poster: English, Spanish
$88.7k-139.3k yearly Auto-Apply 38d ago
Customer Experience, Program Manager | Central Region
Irhythm Technologies 4.8
Assistant store manager job in Indianapolis, IN
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
Position: Program Manager, Customer Experience
Location: Remote - National US
About this role:
The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.
Scope of Work:
Ability to perform role effectively for an average of 6 opportunities concurrently.
Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service.
Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized.
Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices.
Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias.
Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.
Accountable to prioritizing work that meets the needs of iRhythm business goals
Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems
Requirements
Bachelor's degree required, Master's degree preferred:
Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree.
Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
Strong communication and presentation skills
Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
Strong understanding of the healthcare landscape and experience in cardiology preferred
Ability to multi-task and prioritize in a fast-paced environment
Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
Must be able to travel up to 50%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$112,000.00 - $145,000.00
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see *********************************************************************************** and *****************************************
$42k-69k yearly est. Auto-Apply 42d ago
Customer Experience Manager (Part-time)
Michaels 4.2
Assistant store manager job in Indianapolis, IN
Store - INDY-GREENWOOD, INDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
AssistStoreManagerin leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the StoreManager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 storesin 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$41k-79k yearly est. Auto-Apply 30d ago
Assistant Store Manager
Francesca's Holdings 4.0
Assistant store manager job in Greenwood, IN
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (AssistantStoreManager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (StoreManager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assistingin building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$32k-37k yearly est. Auto-Apply 60d+ ago
Manager Customer Experience
The Hertz Corporation 4.3
Assistant store manager job in Indianapolis, IN
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$31k-46k yearly est. 60d+ ago
District Manager
Potbelly Sandwich Shop
Assistant store manager job in Indianapolis, IN
Pay Transprency - $85,000-$95,000 + Shop Performance Bonus GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including but not limited to:
What's In It For You:
* Competitive pay with performance-based annual raises!
* Medical, Dental & Vision Insurance
* Domestic Partnership Benefits
* Paid Parental Leave
* FSA and HSA with Employer Contribution
* Commuter Benefit Program
* Retirement Savings 401(k) with company match
* Employee Assistance Program
* Paid Time Off
* Discount Program
* Flexible Work Schedule
* Career growth opportunities
If hired, you must meet and maintain all eligibility requirements to qualify
FOCUS
People
* Must ensure each shop has a great General Manager.
* Continuously develop and train General Managers to the next level.
* Must develop bench at every level from Shift Leader to District Manager.
* Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration.
* 40% of time must be spent on executing the People Plan and Coaching teams
* Coach General Managers on conducting and implementing performance reviews and development plans.
* Conduct performance reviews and provide continuous feedback and development. Hold team accountable.
* Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders.
* Knows how to and routinely identify internal talent, source and recruit.
* Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level.
* Hold effective monthly meetings with Shop Management team for goal alignment.
* Act as communication liaison between Support Center and Shops.
* Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.)
Customers
* Ensure all GMs hire nice people and teach them the Potbelly Advantage.
* Drive the Food Loving Value deep into the shops.
* Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service.
* Analyze, address and improve results of the customer feedback program.
* Audit shops to ensure they meet identified operational standards, food safety standards, and labor laws.
Sales
* Develop the annual business plan for the Market.
* Ensure shops properly execute Local Shop Marketing promotions, new product roll-outs and the Playbook.
* Foster Positive Energy in the work environment with shop managers to accomplish business results (increased customer counts, increased sales and increased profits). Must have a Contributor Level Balanced Scorecard.
* Hold managers accountable for results of facility standards.
* Accountable for co-developing the business plan for each shop. Follow-up on progress towards goal achievement.
* Lead successful new shop openings in market/regions.
Profit
* Must know how to make more money; expert in Labor Costs, Food Costs and Controls.
* Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management team to execute those plans.
* Use all information resources available (e.g., balanced scorecard data, secret shops, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and adjust business plan tactics accordingly.
* Complete various audits to ensure that shops meet Potbelly standard practices and procedures (i.e., cash, security).
PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 50 hours a week.
* Ability to stand/walk for 9-10 hours per day.
* Ability to travel 80-90% in the field.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Must be able to work in both warm and cool environments, indoors and outdoors.
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service.
* Must have excellent communication skills in English (some markets require Spanish) via writing, telephone, e-mail and in-person.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
EXPERIENCE, EDUCATIONS AND BEHAVIORS
* Knows, lives and can teach The Potbelly Way.
* Adopts the Potbelly Values as their personal values.
* Has excellent communication skills, including active listening and the ability to ask great questions.
* Has a sustained record of leading teams to success.
* Possess an extremely strong work ethic.
* Is educated and is an active learner
* Has the initiative to solve problems and to get things done correctly and on time.
* Has the ability to grow other leaders.
* Has humility and self-confidence.
* Knows how and successfully grows our sales/business profitably
* BA/BS preferred.
* At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.
* Proven track record of delivering results in a complex, fast-paced environment.
* Demonstrated leadership capability to build strong teams and to achieve business goals.
* Ability to relocate to other markets, preferred.
* As a requirement of the position, the District Manager must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric).
* Microsoft Office skills.
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
Application Deadline: Applications must be submitted by [3/31/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
How much does an assistant store manager earn in Greenwood, IN?
The average assistant store manager in Greenwood, IN earns between $32,000 and $51,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.
Average assistant store manager salary in Greenwood, IN
$40,000
What are the biggest employers of Assistant Store Managers in Greenwood, IN?
The biggest employers of Assistant Store Managers in Greenwood, IN are: