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Attendant vs box office attendant

The differences between attendants and box office attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a box office attendant has an average salary of $28,816, which is higher than the $27,453 average annual salary of an attendant.

The top three skills for an attendant include cleanliness, customer service and home health. The most important skills for a box office attendant are POS, STARS, and cash handling.

Attendant vs box office attendant overview

AttendantBox Office Attendant
Yearly salary$27,453$28,816
Hourly rate$13.20$13.85
Growth rate4%-5%
Number of jobs52,29981,537
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 51%
Average age4847
Years of experience-2

What does an attendant do?

An attendant is responsible for ensuring excellent customer service by assisting customers with their needs and inquiries, managing complaints, and providing timely actions. Attendants duties include maintaining the cleanliness and orderliness of operational areas, monitoring product inventories and requesting necessary stocks and equipment, performing administrative tasks as needed, escalating concerns to the management for immediate resolution, and conducting maintenance services. An attendant must have excellent customer service and time-management skills, as well as the ability to multi-task, especially on high-level operations.

What does a box office attendant do?

A box office attendant works at concert halls, cinemas, and sports stadiums. He/She or she is the first person that customers contact when buying tickets for plays, movies, dances, or games. Box office attendants take payments, sell tickets, and provide information to customers. They must have exceptional fiscal management skills and be good communicators along with knowledge of handling marketing tasks. They should have experience in handling computerized ticketing systems. Additionally, they should be flexible during work times.

Attendant vs box office attendant salary

Attendants and box office attendants have different pay scales, as shown below.

AttendantBox Office Attendant
Average salary$27,453$28,816
Salary rangeBetween $20,000 And $36,000Between $22,000 And $37,000
Highest paying CitySan Francisco, CA-
Highest paying stateWashington-
Best paying companyBarnard College-
Best paying industryHospitality-

Differences between attendant and box office attendant education

There are a few differences between an attendant and a box office attendant in terms of educational background:

AttendantBox Office Attendant
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Attendant vs box office attendant demographics

Here are the differences between attendants' and box office attendants' demographics:

AttendantBox Office Attendant
Average age4847
Gender ratioMale, 48.6% Female, 51.4%Male, 33.5% Female, 66.5%
Race ratioBlack or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.8% American Indian and Alaska Native, 1.5%Black or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 7.9% White, 57.9% American Indian and Alaska Native, 1.1%
LGBT Percentage4%6%

Differences between attendant and box office attendant duties and responsibilities

Attendant example responsibilities.

  • Manage events, help guests with outside reservations.
  • Manage VIP's with personal requirements and assist in their room set up and hospitality experience.
  • Manage top prize payouts, involving large amounts of funds being transfer across the gaming floor.
  • Operate POS cash register to manage cash, credit, and debit card transactions for sell items.
  • Host activities (bingo, casino night, kids club, etc . )
  • Supervise and entertain children, clean toys and maintain a healthy and clean environment and become CPR certify.
  • Show more

Box office attendant example responsibilities.

  • Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Learned and become fluent in ticketing program (Provenue, Archtics).
  • Maintain accurate patron database using Tessitura.
  • Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
  • Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.
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Attendant vs box office attendant skills

Common attendant skills
  • Cleanliness, 13%
  • Customer Service, 7%
  • Home Health, 7%
  • Patients, 6%
  • Safety Procedures, 6%
  • Emergency Situations, 6%
Common box office attendant skills
  • POS, 17%
  • STARS, 15%
  • Cash Handling, 15%
  • Ticket Sales, 15%
  • Ticket Orders, 9%
  • Customer Service, 5%

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