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Backroom associate vs floor associate

The differences between backroom associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a backroom associate has an average salary of $31,395, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a backroom associate include groceries, customer service and cleanliness. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Backroom associate vs floor associate overview

Backroom AssociateFloor Associate
Yearly salary$31,395$27,757
Hourly rate$15.09$13.34
Growth rate--
Number of jobs228,218241,665
Job satisfaction--
Most common degreeHigh School Diploma, 46%High School Diploma, 44%
Average age4141
Years of experience--

What does a backroom associate do?

In retail establishments, a backroom associate processes merchandise from stockrooms to the sales floor. Their other responsibilities include loading and unloading deliveries, inspecting merchandise to ensure its quantity and quality, labeling and tagging items, keeping records of all transactions, and monitoring the inventory of goods. There can also be instances where they must assist clients by answering inquiries and obtaining their orders. Moreover, a backroom associate must maintain an active communication line with staff, coordinating every step of the way for a smooth and efficient workflow.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Backroom associate vs floor associate salary

Backroom associates and floor associates have different pay scales, as shown below.

Backroom AssociateFloor Associate
Average salary$31,395$27,757
Salary rangeBetween $25,000 And $38,000Between $22,000 And $34,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between backroom associate and floor associate education

There are a few differences between a backroom associate and a floor associate in terms of educational background:

Backroom AssociateFloor Associate
Most common degreeHigh School Diploma, 46%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Backroom associate vs floor associate demographics

Here are the differences between backroom associates' and floor associates' demographics:

Backroom AssociateFloor Associate
Average age4141
Gender ratioMale, 76.7% Female, 23.3%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 10.4% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.9% White, 56.8% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between backroom associate and floor associate duties and responsibilities

Backroom associate example responsibilities.

  • Receive, inspect and store groceries.
  • Unload the Walmart trucks as they come in with the supplies from the warehouses.
  • Pull, stock and restock electronics and entertainment, operate Rf unit, perform inventory
  • Work with general merchandise, produce and groceries with the quality of the product in mind.
  • Assist customers when ever need and focuse on Walmart Backroom inventory and handling of incoming merchandise.
  • Use RF scanner to pull items from backroom and to find where items go on the sales floor.
  • Show more

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Backroom associate vs floor associate skills

Common backroom associate skills
  • Groceries, 24%
  • Customer Service, 13%
  • Cleanliness, 9%
  • Customer Merchandise, 8%
  • Outbound Shipments, 7%
  • Safety Equipment, 7%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%