Baggage agent vs gate agent

The differences between baggage agents and gate agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a gate agent has an average salary of $35,855, which is higher than the $30,906 average annual salary of a baggage agent.

The top three skills for a baggage agent include customer service, passenger luggage and unload luggage. The most important skills for a gate agent are reservations, passenger manifest, and airline tickets.

Baggage agent vs gate agent overview

	Baggage Agent	Gate Agent
Yearly salary	$30,906	$35,855
Hourly rate	$14.86	$17.24
Growth rate	-	-
Number of jobs	25,880	32,916
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Baggage agent vs gate agent salary

Baggage agents and gate agents have different pay scales, as shown below.

	Baggage Agent	Gate Agent
Average salary	$30,906	$35,855
Salary range	Between $24,000 And $39,000	Between $28,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between baggage agent and gate agent education

There are a few differences between a baggage agent and a gate agent in terms of educational background:

	Baggage Agent	Gate Agent
Most common degree	High School Diploma, 33%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Baggage agent vs gate agent demographics

Here are the differences between baggage agents' and gate agents' demographics:

	Baggage Agent	Gate Agent
Average age	45	45
Gender ratio	Male, 68.8% Female, 31.2%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.4% Asian, 6.6% White, 52.2% American Indian and Alaska Native, 1.2%	Black or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	12%	12%

Differences between baggage agent and gate agent duties and responsibilities

Baggage agent example responsibilities.

Used detail orient skills in customer interaction, booking and ticketing reservations and rerouting passengers using SABRE reservations system.
Retrieve and unload luggage from airplanes and provide customer assistance for commuters.

Gate agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
Uphold all TSA safety regulations.
Help TSA que passengers through security.
Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.

Baggage agent vs gate agent skills

Common baggage agent skills

Customer Service, 43%
Passenger Luggage, 19%
Unload Luggage, 19%
Safety Procedures, 5%
Computer System, 5%
Ground Support Equipment, 4%

Common gate agent skills

Reservations, 30%
Passenger Manifest, 19%
Airline Tickets, 7%
FAA, 5%
Customer Issues, 4%
Aircraft, 4%