Baggage agent vs reservations agent

The differences between baggage agents and reservations agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservations agent has an average salary of $31,591, which is higher than the $30,906 average annual salary of a baggage agent.

The top three skills for a baggage agent include customer service, passenger luggage and unload luggage. The most important skills for a reservations agent are reservations, customer service, and booking.

Baggage agent vs reservations agent overview

	Baggage Agent	Reservations Agent
Yearly salary	$30,906	$31,591
Hourly rate	$14.86	$15.19
Growth rate	-	-
Number of jobs	25,880	198,023
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Baggage agent vs reservations agent salary

Baggage agents and reservations agents have different pay scales, as shown below.

	Baggage Agent	Reservations Agent
Average salary	$30,906	$31,591
Salary range	Between $24,000 And $39,000	Between $25,000 And $38,000
Highest paying City	-	Urban Honolulu, HI
Highest paying state	-	Hawaii
Best paying company	-	HEI Hotels & Resorts
Best paying industry	-	Hospitality

Differences between baggage agent and reservations agent education

There are a few differences between a baggage agent and a reservations agent in terms of educational background:

	Baggage Agent	Reservations Agent
Most common degree	High School Diploma, 33%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Baggage agent vs reservations agent demographics

Here are the differences between baggage agents' and reservations agents' demographics:

	Baggage Agent	Reservations Agent
Average age	45	45
Gender ratio	Male, 68.8% Female, 31.2%	Male, 23.0% Female, 77.0%
Race ratio	Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.4% Asian, 6.6% White, 52.2% American Indian and Alaska Native, 1.2%	Black or African American, 7.4% Unknown, 5.9% Hispanic or Latino, 23.1% Asian, 6.4% White, 56.0% American Indian and Alaska Native, 1.1%
LGBT Percentage	12%	12%

Differences between baggage agent and reservations agent duties and responsibilities

Baggage agent example responsibilities.

Used detail orient skills in customer interaction, booking and ticketing reservations and rerouting passengers using SABRE reservations system.
Retrieve and unload luggage from airplanes and provide customer assistance for commuters.

Reservations agent example responsibilities.

Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
Provide exceptional level of customer service to incoming callers while focusing on sales by booking reservations consistently and correctly.
Used signature sales techniques to determine needs of guests, rates, and upsell.
Book reservations for hotel rooms, cabins, RV areas, tent sites, and bunk house rooms.
Discuss financial data and clarify information to ensure correct data entry relative to the individual booking.

Baggage agent vs reservations agent skills

Common baggage agent skills

Customer Service, 43%
Passenger Luggage, 19%
Unload Luggage, 19%
Safety Procedures, 5%
Computer System, 5%
Ground Support Equipment, 4%

Common reservations agent skills

Reservations, 51%
Customer Service, 7%
Booking, 6%
Data Entry, 3%
Front Desk, 3%
Telephone Calls, 3%