Bank teller vs lead teller

The differences between bank tellers and lead tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead teller has an average salary of $42,554, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a lead teller are customer service, financial transactions, and cash handling.

Bank teller vs lead teller overview

	Bank Teller	Lead Teller
Yearly salary	$32,043	$42,554
Hourly rate	$15.41	$20.46
Growth rate	-12%	-12%
Number of jobs	23,446	10,015
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 44%
Average age	39	39
Years of experience	-	-

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a lead teller do?

A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.

Bank teller vs lead teller salary

Bank tellers and lead tellers have different pay scales, as shown below.

	Bank Teller	Lead Teller
Average salary	$32,043	$42,554
Salary range	Between $26,000 And $38,000	Between $22,000 And $78,000
Highest paying City	Sunnyvale, CA	Manchester, NJ
Highest paying state	Massachusetts	New Jersey
Best paying company	Tinker Federal Credit Union	Western Union
Best paying industry	Finance	Finance

Differences between bank teller and lead teller education

There are a few differences between a bank teller and a lead teller in terms of educational background:

	Bank Teller	Lead Teller
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Bank teller vs lead teller demographics

Here are the differences between bank tellers' and lead tellers' demographics:

	Bank Teller	Lead Teller
Average age	39	39
Gender ratio	Male, 24.1% Female, 75.9%	Male, 24.1% Female, 75.9%
Race ratio	Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%	Black or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between bank teller and lead teller duties and responsibilities

Bank teller example responsibilities.

Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Notify members of financial opportunities base on banking history resulting in increase upselling

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Lead teller example responsibilities.

Achieve quarterly sale goals through upselling and referrals to financial specialist.
Assist tellers with completion of CRT and BSA forms.
Prepare and review currency transaction, secrecy act, and monetary instrument reports.
Ensure tellers are aware of BSA requirements and the branch are compliant in transactions.
Separate currency, coins and check deposits receive from banks, ATM, and commercial customers providing accurate count by denomination.
Perform customer transactions, balance vault and ATM, assemble mailers, update mailing lists, order supplies for branch etc.

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Bank teller vs lead teller skills

Common bank teller skills

Customer Service, 19%
Savings Withdrawals, 8%
Bank Products, 6%
Cash Handling, 6%
Cross-Sell, 5%
Customer Relationships, 4%

Common lead teller skills

Customer Service, 15%
Financial Transactions, 8%
Cash Handling, 8%
Customer Interaction, 7%
Product Knowledge, 7%
Security Procedures, 5%

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Updated January 8, 2025

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