Bank teller vs teller supervisor

The differences between bank tellers and teller supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a teller supervisor has an average salary of $39,971, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a bank teller include customer service, savings withdrawals and bank products. The most important skills for a teller supervisor are security procedures, quality customer service, and ATM.

Bank teller vs teller supervisor overview

	Bank Teller	Teller Supervisor
Yearly salary	$32,043	$39,971
Hourly rate	$15.41	$19.22
Growth rate	-12%	-12%
Number of jobs	23,446	9,742
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 42%
Average age	39	39
Years of experience	-	-

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

Bank teller vs teller supervisor salary

Bank tellers and teller supervisors have different pay scales, as shown below.

	Bank Teller	Teller Supervisor
Average salary	$32,043	$39,971
Salary range	Between $26,000 And $38,000	Between $23,000 And $67,000
Highest paying City	Sunnyvale, CA	-
Highest paying state	Massachusetts	-
Best paying company	Tinker Federal Credit Union	-
Best paying industry	Finance	-

Differences between bank teller and teller supervisor education

There are a few differences between a bank teller and a teller supervisor in terms of educational background:

	Bank Teller	Teller Supervisor
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Bank teller vs teller supervisor demographics

Here are the differences between bank tellers' and teller supervisors' demographics:

	Bank Teller	Teller Supervisor
Average age	39	39
Gender ratio	Male, 24.1% Female, 75.9%	Male, 18.9% Female, 81.1%
Race ratio	Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%	Black or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between bank teller and teller supervisor duties and responsibilities

Bank teller example responsibilities.

Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Notify members of financial opportunities base on banking history resulting in increase upselling

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Teller supervisor example responsibilities.

Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Bank teller vs teller supervisor skills

Common bank teller skills

Customer Service, 19%
Savings Withdrawals, 8%
Bank Products, 6%
Cash Handling, 6%
Cross-Sell, 5%
Customer Relationships, 4%

Common teller supervisor skills

Security Procedures, 13%
Quality Customer Service, 10%
ATM, 6%
Bank Policies, 6%
Cash Handling, 4%
Customer Transactions, 4%

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Updated January 8, 2025

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