The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$36k-50k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Seamstress/Tailor
The Buckle 4.0
The Buckle job in Lansing, MI
The Seamstress/Tailor position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." The Seamstress/Tailor performs a variety of operational tasks to support the execution of alterations in the store, including the hemming of jeans and pants.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Perform quality alterations on merchandise at store location
* Follow ticket instructions and markings based on Guest specifications
* Accommodate Guests with on the spot alterations when requested by Store Leaders
* Meet deadlines and Guest expectations for merchandise alterations
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
* Use Buckle provided sewing machine and supplies to perform alterations.
* Measure and mark alteration lines.
* Pin altering folds or mark on cloth at seam to indicate alterations in progress.
* Remove stitches from garment, using ripper or razor blade.
* Resew merchandise using needle and thread or sewing machine.
* Press merchandise, using a hand iron or steamer.
* Repair defective merchandise.
* Remove spots or stains from merchandise.
* Record all work and follow through on the alteration log.
* Record required alterations and instructions.
* Uphold specified productivity guidelines, generally four jean alterations per hour.
* Maintain a clean, organized and stocked work area and inform a Leader when additional supplies are needed.
* Flexible with hours as they may fluctuate seasonally based upon business need.
* Open-minded for review on the amount of work that needs to be re-done.
* Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
* Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbook
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits Available (after applicable waiting period):
* Teammate Discount
* Performance Bonuses
* Employee Assistance Program
* 401(k) (subject to additional requirements)
* Paid Sick Time (where required by state)
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related sewing, fitting, and alteration experience and/or training; or equivalent combination of education and experience.
Additional Requirements
Due to the nature of the job, must be 18 years of age or older.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate is frequently required to walk; climb or balance, jump, and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 25lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$21k-25k yearly est. 29d ago
Seasonal Associate - Eddie Bauer #4255 Birch Run
Eddie Bauer 4.4
Birch Run, MI job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
$20k-26k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Tailored Brands 4.0
Flint, MI job
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
* Competitive hourly rates
* Flexible schedules to meet your availability!
* Tuition reimbursement
* Generous employee discount on first purchase
* Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
* Desire to learn and adapt to new programs.
* Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:
* Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
* Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
* Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
* Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$23k-29k yearly est. 28d ago
Part-Time Truck Unloader (Required 6am Start)
Kohls 4.4
Troy, MI job
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do
Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
Replenish the sales floor as necessary based on sell through and seasonal changes
Engage customers by greeting them and offering assistance with products and services
Execute all product protection standards
Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $13.75
$13.8 hourly Auto-Apply 60d+ ago
Part time Manager - Chico's
Chico's FAS, Inc. 4.1
West Bloomfield, MI job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
* Motivates and inspires store team, promoting a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Management to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* 1+ year retail or sales management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal and written skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Knowledge of administrative aspects of store operations
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0074 the Boardwalk Shopping Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$67k-105k yearly est. 7d ago
Stock Associate
Guess?, Inc. 4.6
Auburn Hills, MI job
The Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management
Essential Functions
Customer Experience
* First Impressions: Create a positive first impression by adhering to the dress code.
* Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor.
Inventory Control
* Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room.
* Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed.
* Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor.
* Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
* Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Actively perform housekeeping and maintenance duties.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Education: High school diploma or equivalent.
* Experience: Previous retail or stockroom experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
$30k-33k yearly est. 22d ago
Offline - Sales Leader (Full-Time)
American Eagle Outfitters 4.4
Novi, MI job
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$46k-74k yearly est. Auto-Apply 15d ago
Barista - Specialty Coffee - Twelve Oaks Mall
Nordstrom Inc. 4.5
Novi, MI job
The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life… * Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service
* Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products
* Assist with setup, cleanup, stock work and handling of food items
You own this if you have…
* The ability to communicate clearly and professionally with customers and coworkers
* Thrived in a fast-paced environment and embraced working a flexible schedule
* A food handler's card where required by local and state regulations
* 1+ year experience in food service/hospitality is preferred
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.15 - $15.75 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
$15.2-15.8 hourly Auto-Apply 22d ago
Assistant Store Manager - Chico's
Chico's FAS, Inc. 4.1
Livonia, MI job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0312 Laurel Park Place
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$37k-42k yearly est. 4d ago
Retail Leadership Training Program - Somerset Collection
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$37k-44k yearly est. Auto-Apply 60d+ ago
Team Lead
Rack Room Shoes Inc. 4.2
Troy, MI job
31500 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 742
Rack Room Shoes 742
Pay Range: $10 - $12
Trojan Marketplace
US 231 & John Witherington Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Troy, Alabama US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$10-12 hourly 4d ago
AE - Stock Associate
American Eagle Outfitters 4.4
Troy, MI job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-31k yearly est. Auto-Apply 32d ago
Part-Time Sales Teammate
Buckle 4.0
Buckle job in Clinton, MI
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
Motivates and inspires store team, promoting a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Management to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Builds and maintains a solid customer following through clienteling and wardrobing.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
1+ year retail or sales management experience preferred
Must be 18 years of age or older
Excellent communication, verbal and written skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Knowledge of administrative aspects of store operations
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0329 Twelve Oaks Mall
$66k-105k yearly est. 16d ago
Seamstress/Tailor
Buckle 4.0
Buckle job in Lansing, MI
The Seamstress/Tailor position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” The Seamstress/Tailor performs a variety of operational tasks to support the execution of alterations in the store, including the hemming of jeans and pants.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Perform quality alterations on merchandise at store location
Follow ticket instructions and markings based on Guest specifications
Accommodate Guests with on the spot alterations when requested by Store Leaders
Meet deadlines and Guest expectations for merchandise alterations
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Use Buckle provided sewing machine and supplies to perform alterations.
Measure and mark alteration lines.
Pin altering folds or mark on cloth at seam to indicate alterations in progress.
Remove stitches from garment, using ripper or razor blade.
Resew merchandise using needle and thread or sewing machine.
Press merchandise, using a hand iron or steamer.
Repair defective merchandise.
Remove spots or stains from merchandise.
Record all work and follow through on the alteration log.
Record required alterations and instructions.
Uphold specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized and stocked work area and inform a Leader when additional supplies are needed.
Flexible with hours as they may fluctuate seasonally based upon business need.
Open-minded for review on the amount of work that needs to be re-done.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbook
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related sewing, fitting, and alteration experience and/or training; or equivalent combination of education and experience.
Additional Requirements
Due to the nature of the job, must be 18 years of age or older.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate is frequently required to walk; climb or balance, jump, and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 25lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$21k-25k yearly est. 28d ago
Retail Leadership Training Program - Somerset Collection
Nordstrom Inc. 4.5
Troy, MI job
Program at a Glance * Dates: March 23 - May 15, 2026 * Rate: $18.00 * Post-Training Placement: After successful completion, trainees will be placed as Assistant Department Managers at Nordstrom or Nordstrom Rack stores within 20 miles of the training store.
About the Program
The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to prepare future retail leaders. You'll learn management essentials, gain hands-on selling experience, and rotate through a Nordstrom Rack store to understand operations in a fast-paced environment.
What You'll Do
* Drive sales every day. Selling is a key part of this role - building customer relationships and delivering legendary service is essential to your success.
* Lead and motivate teams while delivering exceptional customer service.
* Embody Nordstrom's core values by bringing your authentic self to work. Create a welcoming, inclusive environment and embrace diversity as you lead and support your team.
* Learn merchandising, goal setting, and operational standards.
* Network with leaders and peers across Nordstrom and Nordstrom Rack.
* Participate fully in all training sessions and store rotations.
You own this if you have….
* 1+ year retail experience (preferred).
* Strong communication skills and a passion for leadership.
* Ability to work evenings and weekends.
* Flexibility to work at multiple locations and willingness to accept placement within 20 miles of the training store.
* Availability for the duration of the program and ability to provide your own transportation for the 2-week Rack rotation.
* Comfortable with selling and excited to meet and exceed sales goals.
What's Next?
* Interviews: January - Mid-February
* Program runs: March 23 - May 15 (through May 1 for current Nordstrom employees)
Upon successful completion, you'll be eligible for an Assistant Department Manager role at a Nordstrom or Nordstrom Rack within 20 miles of the training store. Permanent placement at the training store is not guaranteed.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.00 - $15.00 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
$15-15 hourly Auto-Apply 5d ago
Beauty Counter Manager - Clarins and Laura Mercier - Somerset Collection