Call center representative jobs in College Station, TX - 134 jobs
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Brenham Grocery - Customer Service Rep - Part-Time
H-E-B 4.7
Call center representative job in Brenham, TX
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
* a high school diploma
* communication and interpersonal skills
* ability to work in a fast-paced environment
What is the work?
Stocking:
* Stocks and rotates items as needed
* Assists with inventory control; loads, unloads, and moves product
* Organizes, cleans, and prepares back area for the night crew and incoming trucks
* Organizes merchandise on pallets to make the department presentable to the public
* Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
* Maintains standards in shrink, safety, inventory control, and sanitation
* Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
* Builds, stocks, maintains, and takes down store displays
* Performs the duties of Customer Service Assistant as needed
Customer Service:
* Provides superior customer service
* Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Sales:
* Merchandises product effectively
* Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation:
* Cleans and sanitizes sales floor, display cases, prep areas, and equipment
* Properly handles and maintains the operation of all equipment
* Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities / Pre-requisites:
* Beauty:
Knowledge of beauty and cosmetic aids
* Drugstore / General Merchandise:
Prepares tags and signs as needed
* Grocery:
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Prepares tags and signs as needed
* Texas Backyard:
Passion for outdoors
Ability to complete Green Thumb training (H-E-B internal training)
* Entertainment:
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games
What is your background?
* Minimum age 18 (mandatory)
* High school diploma (or equivalent)
* Completion of Company Orientation and Safety Training (upon hire)
Do you have what it takes to be a fit as an H-E-B Customer Service Representative?
* Strong customer service skills
* Communication and interpersonal skills
* Reading and writing skills
* Planning and organizing skills
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Perform the following, based on your Department
Beauty:
* Constantly* reach at waist, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
* Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
* Occasionally be exposed to cold, loud noise, and wet conditions
* Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs
Drugstore / General Merchandise:
* Constantly* reach at waist, pivot, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
* Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
* Occasionally be exposed to cold, loud noise, and wet conditions
* Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
Grocery:
* Constantly* reach at waist, pivot, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
* Frequently be exposed to cold conditions
* Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
* Occasionally be exposed to loud noise, and wet conditions
* Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs
Texas Backyard:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet conditions and loud noise
* Frequently be exposed to ambient temperatures
* Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs
Healthy Living:
* Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
* Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
* Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
* Occasionally be exposed to cold, loud noise, and wet conditions
* Must be able to lift 50 lbs, and manage in excess of 50 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
06-2019
$27k-32k yearly est. 8d ago
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Customer Service Representative
D3S Service 3.5
Call center representative job in Magnolia, TX
Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customer's home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers' appliances while maintaining high levels of customer service. We work Monday through Friday, weekends off.
We are looking for great people to join our team.
REQUIRED QUALIFICATIONS
· Internet / Computer Skills
· 18+ Years of Age
· Technical Aptitude or Strong Desire to Learn
TRAITS DESIRED
· Self-Motivated
· Critical Thinking
· Ability to think through complex tasks
· Well-groomed
· Good customer service skills
· Good Listening skills
· Ability to self-manage
· Well-organized
· Detail Oriented
· Confident and Compassionate
· Willing to continue education perpetually to meet the ever-changing demands of the industry.
Specific Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits packages vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $10.00 - $15.00 per hour
As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
$10-15 hourly Auto-Apply 60d+ ago
Part-time Support Representative
Reynolds and Reynolds Company 4.3
Call center representative job in College Station, TX
":"$15. 00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK As a Part-time Support Representative, you will assist our KEY control product customers and field engineers with technical issues and general support questions. Some of your duties could involve activating software licenses or special features on their systems and answering support calls from customers then routing them to the appropriate support groups, as required.
Associates in this position develop valuable problem resolution and customer service skills while supporting a diverse customer base ranging from automotive dealers to government agencies.
","job_category":"Administrative and Clerical","job_state":"TX","job_title":"Part-time Support Representative","date":"2026-01-14","zip":"77840","position_type":"Part-Time","salary_max":"0","salary_min":"0","requirements":"PC skills~^~Troubleshooting skills~^~Professional verbal communication skills~^~Technical documentation skills, a plus","training":"On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives.
Training lasts approximately 6 weeks.
","benefits":"At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$15 hourly 56d ago
Customer Service Enrollment Specialist - In Office
Sellors Agencies
Call center representative job in Millican, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
Customer Relations Representative - State Farm Agent Team Member
Miles Pusateri-State Farm Agent
Call center representative job in College Station, TX
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 12d ago
Customer Service Rep(06618) - 2490 E. Austin St.
Domino's Franchise
Call center representative job in Giddings, TX
MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family!
To learn more about MAC Pizza, check out *******************************
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers.
As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities.
To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description
Qualifications
Smiling face and a great attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 8d ago
Customer Relations Representative - State Farm Agent Team Member
Michael Liberto-State Farm Agent
Call center representative job in Magnolia, TX
Job DescriptionBenefits:
Licennse Reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Michael Liberto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 13d ago
Customer Relations Representative - State Farm Agent Team Member
David Turnage-State Farm Agent
Call center representative job in Magnolia, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Free food & snacks
Customer Relations Representative The Voice & Heart of DTSF
Do you have the gift of gab, a knack for problem-solving, and a passion for people? Our Customer Relations Representatives are more than just the friendly voices on the other end of the linetheyre the heartbeat of our agency, the calm in the storm, and the ones who make our customers feel like family.
What Youll Do:
Be the first friendly face (or voice) our customers connect withwhether thats answering questions, solving problems, or just making someones day better.
Juggle phone calls, emails, and in-person chats with easelike a customer-care ninja.
Keep track of customer needs and follow up so they know were always in their corner.
Translate insurance talk into real-people talk so customers feel empowered, not overwhelmed.
Team up with our agents to make sure no detail slips through the cracks.
Why Youll Love It:
Youll be a relationship-builder, problem-solver, and difference-maker all in one.
Every day is differentyoull never be bored.
Youll join a fun, supportive team that celebrates wins (big and small).
Youll get to be part of something bigger: helping protect what matters most to our customers.
What Were Looking For:
A people-person with excellent communication skills.
A multitasker who thrives under pressure and keeps their cool.
Someone who can listen, empathize, and take action.
A positive, lets get this done attitude.
Basically, if you love connecting with people, making them smile, and finding solutionsits not just a job, its a calling.
BENEFITS:
Salary pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Help people in a complicated industry
Great work life Balance- home every night
Paid time off (vacation and personal/sick days)
Health benefits (portion paid by me)
Sponsored Team building events.
Valuable career-building experience
$28k-38k yearly est. 4d ago
Customer Service Specialist
Palm Beach Tan-LST Austin I, Ltd.
Call center representative job in College Station, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$26k-34k yearly est. 6d ago
BTU-Electric Utility Customer Care Specialist (Bilingual)
City of Bryan, Tx 3.5
Call center representative job in Bryan, TX
Details Information Posting Number 2026480 Position Title BTU-Electric Utility Customer Care Specialist (Bilingual) Position # 7976 FLSA Non-Exempt Classification Type Administrative/Clerical Department Electric Utilities (BTU) - Customer Solutions Job Type Full Time Work Schedule
Monday-Friday; 8am-5pm
Hiring Pay Rate $17.00-$18.00/hour (depending on qualifications) Posting Opening Date 01/12/2026 Posting Closing Date Job Summary
The Customer Care Specialist represents Bryan Texas Utilities (BTU) in its relations with customers by explaining rate structures, setting up or making changes to accounts, performing billing procedures, and confidently answering customer billing questions or concerns.
Essential Job Functions
* Receives, reviews, and processes applications for utility services.
* Assists customers in person, by phone, or by email regarding utility account information, policies, procedures, fees, and other service-related inquiries.
* Receives, processes, and completes customer requests for service activity including connects, disconnects, transfers, and repairs/re-reads/testing of water and electric meters. Prepares, processes, and monitors related work orders.
* Processes cash, check, and credit card payments for utility payments, allocates payments to correct accounts, issues customer receipts, reconciles and balances cash drawer, and prepares bank deposits.
* Assists customers with bill adjustments or payment arrangements within established policies.
* Enters and maintains current customer account information including addresses, phone numbers, account status, and other pertinent customer information.
* Performs a variety of general clerical duties including data entry, filing, copying, scanning, faxing, and entering and retrieving data using a computer.
* Assists the public by answering inquiries about department policies, procedures, and programs related to utility billing and collection procedures.
* Handles initial complaints from customers; routes the customer to the appropriate person if additional action is necessary.
* Sets-up commercial accounts; investigates letters of credit and problem accounts, as needed.
* Serves as a reference in interpreting and computing utility rates.
* Assumes personal responsibility for professional development and ongoing education to maintain proficiency. Communicates self-development and learning needs to supervisor.
* Performs related duties as required.
* Responds regularly and promptly to work.
Minimum Qualifications
* High School Diploma or GED; some additional training and/or course work in business, public or office administration is a plus.
* At least two (2) years of work experience in a banking, accounting/billing, clerical, retail, and/or call-center environment.
Equivalent combinations of education, experience, certification, and training may be considered.
Knowledge, Skills & Abilities
Knowledge of:
* Techniques for cash handling and reconciliation.
* Proper customer service and telephone etiquette.
* Modern office procedures, methods, and equipment including computers and associated equipment.
* Principles and procedures of record keeping.
Ability to:
* Work independently and efficiently follow established practices and procedures.
* Learn department functions thoroughly in order to provide general information and explain detailed department processes and procedures.
* Prioritize multiple tasks, projects, and demands, and meet established deadlines.
* Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
* Handle a diverse set of customer inquiries politely and professionally.
* Calculate bills using multiple rate structures; transact and balance cash drawers.
* Maintain important records efficiently and accurately.
* Perform mathematical calculations quickly and accurately.
* Research information and data and prepare reports.
* Write letters, memos, and documents clearly and concisely.
* Maintain a high level of integrity and discretion in handling confidential information.
* Demonstrate good judgment and a professional demeanor at all times.
* Take the initiative to learn individual job tasks and continue to broaden knowledge levels by willingly accepting new responsibilities and attending training to advance skills.
* Demonstrate satisfactory work performance and willingness to improve methods of work accomplishments.
* Demonstrate regular, reliable, and punctual attendance and utilize leave responsibly to ensure sufficient coverage of departmental operations.
* Abide by City and department administrative directives, policies, and procedures.
* Provide management with sound, positive advice, and information concerning the incumbent's area of responsibility.
* Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.
Skills:
* Advanced skills in operating office equipment and machinery.
* Strong verbal and written communication skills.
* Strong customer service skills, with the ability to remain calm in sometimes stressful situations.
* Bilingual skills (Spanish/English) are a plus.
Licenses, Certifications & Special Requirements
* Must possess fluent verbal and written bilingual skills (English/Spanish).
Physical Demands
Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, reaching, twisting, bending, using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds.
Working Conditions
Work is performed primarily in an office setting. Duties are often performed at a customer service counter/desk involving frequent contact in person and on the telephone with the general public, staff, and others. At times, the position will be required to perform mailroom responsibilities which will involve going to and from various locations, at times during inclement weather.
Equipment
Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.
Equipment may include but is not limited to: multi-line telephone, computer, printer, fax, copier, scanner, and 10-key calculator.
Additional Notes/Instructions for Applicants
This is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship.
Quicklink for Posting *****************************************
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Select the primary way you heard about this employment opportunity:
* City of Bryan Website
* City of Bryan Social Media
* City of Bryan Employment Office
* City of Bryan Employee
* Friend/Relative
* Indeed
* Google
* Glassdoor
* LinkedIn
* Facebook
* Texas Municipal League
* Careers in Government
* Television Station
* Radio Station
* Newspaper
* Career Fair (specify location below)
* College/University Website (specify school below)
* Other Website (specify below)
* Other Source (specify below)
* Unknown
* If known, specify details of source selected above (name, station, location, etc.):
(Open Ended Question)
* * What is your expected wage/salary for this position?
(Open Ended Question)
* * Can you speak fluently in Spanish and understand & converse in Spanish in a business environment?
* Yes
* No
* * What is the highest level of education completed? (Make sure this information is reflected under the Education History Section of the application)
* GED
* High School Diploma
* Associate's Degree
* Bachelor's Degree
* Master's Degree
* PhD
* * Do you possess experience operating a cash register/managing a cash drawer?
* Yes
* No
* * If 'Yes', please describe your experience. If 'No', enter N/A.
(Open Ended Question)
* * Do you possess any experience directly related to bookkeeping, billing, banking, accounts payable/accounts receivable, payroll, or similar accounting/financial support responsibilities?
* Yes
* No
* * If 'Yes', list the type of tasks you performed that would relate to and assist you in the performance of this position. If 'No', enter NA.
(Open Ended Question)
Documents Needed to Apply
Required Documents
* Resume
Optional Documents
* Cover Letter
* Letter(s) of Recommendation
* Certification(s)
Bryan Municipal Building
300 S. Texas Avenue
Bryan, Texas 77803
$17-18 hourly 7d ago
Customer Service Representative - State Farm Agent Team Member
Jeff Hamilton-State Farm Agent
Call center representative job in College Station, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 19d ago
Customer Service Representative
Joe Horak Agency-Farmers Insurance
Call center representative job in College Station, TX
Job Description
The Joe Horak Agency, a local Farmers Insurance agency, is looking for a motivated and detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Responsibilities
Answer incoming calls and assist clients with billing, policy changes, ID cards, and general questions.
Process payments, endorsements, and policy updates accurately.
Provide support to licensed agents with quotes and renewals.
Maintain organized client records and follow up on outstanding issues.
Deliver an exceptional customer experience at every interaction.
Requirements
Previous customer service or office experience preferred (insurance background a plus).
Excellent communication and computer skills.
Strong attention to detail and problem-solving ability.
Must be dependable and able to multitask.
Insurance license (P&C) preferred but not required well help the right candidate obtain one.
$25k-34k yearly est. 17d ago
TSC - Customer Service Representative - 102418-099
The Adam Corporation Group 4.2
Call center representative job in College Station, TX
The Stone Collection is an importer and wholesale distributor for the finest natural stone materials available. We purchase and display only the best natural stone slabs hand selected from over 47 countries with locations in Dallas, Ft. Worth, Denver, Phoenix and growing!
Candidates for our full time Inside Sales position will excel in providing the very best customer service, from making new customers feel welcome and appreciated to nurturing long-term customer relationships for return sales. We are looking for a team player who values the roles of co-workers and looks for ways to contribute to everyone's success. As a member of our Inside Sales team, you will be using product knowledge to educate the customer so that they make satisfying product selections to promote the best buying experience available. Product training is provided.
Essential Job Functions:
Primary responsibility is to identify, control and facilitate deliveries and pick up of product in the most efficient manner
Identify/process orders to be delivered or picked up
Allocate warehouse resources
Staging pick-ups and deliveries
Routing trucks efficiently
Processing walk-in pick-ups
Efficiently handle heavy incoming phone call load while representing the company in a professional, friendly manner.
Greet and assist walk-in customers and fabricator clients
Process product returns
Conduct quality control
Building brokered trucks and interacting with freight brokers
Handle product invoicing
Process walk-in payments by applying cash, credit card and check payments
Collecting pre-payments on COD transactions
Collecting long-term Accounts Receivable
Process check requests (AP)
Process daily electronic deposits
Make bank deposit runs
Maintain petty cash
Process incoming mail
Complete end of day reporting
Job Qualifications:
Customer Service experience, preferably in the stone business
Receptive to training and supervision
A team player who values the roles of co-workers and looks for ways to contribute to everyone's success
Compensation and Benefits:
Pay commensurate with experience and skills
Full benefits including medical, dental, and vision plans; 401(k); life insurance
Annual reviews
Opportunities for advancement
The Stone Collection is always working to remain the leader in the stone industry by continuing to hire the very best.
$25k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Atlas Credit Co
Call center representative job in Bryan, TX
History
Atlas Credit Company is a family-owned and operated financial institution. We have helped millions of customers with their financial needs and have provided over three billion dollars of financial assistance since 1968. Our core values are community and family-driven, which is the backbone of our company. Here at Atlas Credit, we hold a strong sense of value to our employees and customers because they represent our company's foundation and future. These values are very important to our continuous growth as one of the most reputable, transparent, and responsible consumer lending companies. Our mission is to treat every customer and employee with honesty and respect while providing exceptional customer service and an excellent team-building culture.
Job Description:
We are looking for a customer service representative (CSR) to give customers an extraordinary customer experience that puts a smile on their faces. CSRs must be genuinely excited to help customers. The person who will succeed most at this job will have to be patient, empathetic, and passionately communicative. Customer service representatives will need to put themselves in the customers' shoes and advocate for them when necessary. CSRs are confident in troubleshooting and investigating if they do not have enough information to resolve customer requests or needs. The target goals for CSRs at Atlas Credit are to have and maintain high customer service standards, respond or contact customers efficiently, be a team player, and become passionate about your team, new and existing customers, and your job.
Responsibilities:
· Build sustainable relationships and trust with customer accounts through open and interactive communication.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution.
· Keep records of customer interactions, process customer accounts, and file documents
· Follow communication procedures, guidelines, and policies
· Take the extra mile to engage customers
· Provide accurate, valid, and complete information by using the right methods/tools.
· Provide exceptional service to all customers.
· Data entry of loan applications/documents.
· Maintain office cash with accuracy and proper security.
· Grow the office by marketing to new and existing customers.
· Minimize delinquency through appropriate collection activities.
· Make a large number of outgoing calls.
· Manage incoming calls.
· Identify and assess customers' needs to achieve satisfaction.
Skills
· Proven customer service or financial service experience
· Track record of over-achieving quota
· Strong phone contact handling skills and active listening
· Familiarity with CRM systems and practices
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skill
· Ability to multi-task, prioritize, and manage time effectively.
· Effective reasoning skills
· Willingness to learn new skills.
Benefits:
· 401(k) Plan with matching
· Bonuses
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required)
License/Certification:
Driver's License (Preferred)
$25k-34k yearly est. 1d ago
Customer Service Representative - Weekday Priority
Aggieland Safari-Tx
Call center representative job in Bryan, TX
Aggieland Safari in Bryan, TX is looking for a part time non-exempt workers to join our Customer Service team. We are located on 18075 FM 974. Our ideal candidate is punctual, strives to enhance the guest experiences, and prioritizes work environment cleanliness .
We are looking for a motivated individuals interested in roles within our customer service departments. This position reports to the Customer Service Managers and the Park Director, and will assist in the daily operations of our park admissions, animal food sales, gift shop, and custodial duties.
Eligible applicants must have open availability and understand that they are expected to work most weekends and holidays. Aggieland Safari is routinely open Thursday through Monday from 9am-5pm. Shifts are scheduled between the hours of 8am and 6pm. The following exceptions apply:
Closed Thanksgiving day, Christmas eve, & Christmas day
Open Monday - Sunday the week of Thanksgiving (excluding the holiday above)
Open Monday - Sunday the week before Christmas
Open Monday - Sunday the week of Christmas
Open Monday - Sunday the week of New Years
Open Monday - Sunday March 9th through 22nd
Eligible applicants should be comfortable working in all weather conditions, as our retail and admissions have outdoor stations/kiosks. The applicant should be able to lift 50 pounds regularly. Applicants must pass a background check.
Experience required:
At least 18 years of age or older.
Legally authorized to work in the United States.
Available to work during the holiday weeks listed above (e.g. weeks of Thanksgiving, Christmas, & New Years)
Available to work 8-16 hours between Monday & Friday each week
Priority will be given to applicants with availability on Monday, Thursday, & Friday
Priority will be given to applicants with availability to work 20+ hours a week during holidays and March dates listed above
Available to work at least 2 Saturdays and 1 Sunday per month.
Experience preferred:
Proven experience in customer service.
Use of Square, FareHarbor, or similar transaction software.
Current CPR/FA Certification or ability to obtain
Examples of Work:
Greets and receives customers in a welcoming manner.
Responds to customers' questions.
Informs guests of all the rules of the park and helps monitor guest interactions.
Assists with inventory, including stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Processes payments by totaling purchases, processing checks, cash, and credit and debit cards.
Performs routine custodial duties for the park to maintain a clean and welcoming environment for customers. This includes scheduled custodial shifts in addition to other direct customer facing shifts.
________________________________________________________________________
Other Information
There is the potential for park operating hours to be modified the months of March through June to an "open Monday - Sunday" structure, thereby allowing for additional shifts throughout that time frame.
Applicants with interest in cross-training into other departments are encouraged to communicate this during the application and/or interview process for consideration by the management team.
**Please allow at least 10 days for application review prior to reaching out for updates.
$25k-34k yearly est. 60d+ ago
Customer Service Representative (Celebration Advisor)
WB Liquors & Wine
Call center representative job in Bryan, TX
There are tons to learn about liquor, beer & wine and have some fun along the way!
Immediate Hire
Always looking for smiling faces and those that are excited to learn and grow with our Team!
Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented Customer Service Representative Celebration Advisor to join our team!
Who are we?
WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customer service!
Why work with us?
We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our Customer Service Representative Celebration Advisors!
Benefits:
Sundays off!
Out by 9:15pm daily
Bonus/Incentive potential
Holiday Pay!
Potential for Vacation after 6 months
Employer matched 401(k) plan
The right candidate will be willing and able to:
Have a smiling face and happy disposition
Communicate effectively and courteously with all customers
Effectively use an integrated cash register and follow cash handling procedures
Perform closing register procedures and make cash drops
Assist in posting specials and promotions, checking-in vendors, setting and stocking product
Requirements:
Must be at least 21 years of age.
Must be able to work a flexible schedule including evenings, weekends, and some holidays.
Ability to lift up to 50 lbs.
Extra Awesome:
1 year of retail experience or customer service experience
Prior liquor, beer and wine knowledge is super awesome!
What are you waiting for? Come join the Team!
WB Liquors is proud to be an Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
On call
Holidays
Day shift
Night shift
Overtime
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Other
$25k-34k yearly est. 60d+ ago
Access Services Representative 2 - Part Time Weekends (6pm- 6am)
Baylor Scott & White Health 4.5
Call center representative job in College Station, TX
The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Actively cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.
ESSENTIAL FUNCTIONS OF THE ROLE
Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
Understands the patient flow processes in each area.
Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.
Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department.
Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable. Appropriately escalates potential service issues to management when necessary.
Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification
Conducts formal, documented training and serves as a resource to others.
Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas / locations as assigned.
KEY SUCCESS FACTORS
2 years of healthcare or customer service experience or education equivalency required.
Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 2 Years of Experience
$29k-34k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Chris Burns-State Farm Agent
Call center representative job in Magnolia, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 22d ago
Customer Service Representative
Apex Service Partners 4.2
Call center representative job in College Station, TX
Looking to TRADE UP to a better opportunity? Barker's Cooling, Heating & Plumbing is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions.
Why join our team:
We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
Uncapped Pay Potential
Medical, Prescription, Dental, Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
On-going training & development and growth opportunities
Paid Holidays
Paid Time Off (PTO)
What you will do:
Manage incoming calls from customers
Schedule and manage customer estimates
Identify and assess customers' needs to achieve full satisfaction of work provided
Manage customer and technician schedules
Renew and manage maintenance agreements
Build relationships with customers and provide top-level service and support
Maintain accurate and detailed records of customer needs, requests, and tasks performed
Appropriately handle and de-escalate customer complaints and concerns
Who you are:
1-5 years of callcenter or customer support experience preferred
Valid driver's license with clean motor vehicle record
Experience with MS Office products preferred
Experience with Service Titan preferred
Who we are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
If this sounds like the perfect opportunity for you, don't wait! Apply today!
We are an Equal Employment Opportunity Employer
Job Type: Full-time
Salary: $14.00-$16.00/hour
Benefits:
Matching 401(k)
Health Insurance
Dental and Vision Insurance
Life and Disability Insurance
Paid Time Off
Ongoing Training and Development
Ability to commute/relocate:
College Station, TX: Reliably commute or planning to relocate before starting work (Required)
Experience:
CallCenter or Customer Support (1+ year required)
Work Location: In person
$14-16 hourly Auto-Apply 32d ago
Customer Service Representative and Dispatcher
Aire Serv 4.2
Call center representative job in College Station, TX
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Scheduling appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Typing skills a plus
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
How much does a call center representative earn in College Station, TX?
The average call center representative in College Station, TX earns between $21,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in College Station, TX