Call center representative jobs in Paramount, CA

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues. Key Responsibilities: Managing customer inquiries, primarily from RAILS' boutique clients Contacting domestic accounts for shipping approvals, order statuses, and adjustments Tracking inventory for OTS orders and allocating inventory to accounts Building and maintaining strong relationships with RAILS' wholesale accounts and account executives Consistently providing excellent customer service Troubleshooting and resolving problems in a timely manner Reviewing return and exchange requests Working cross functionally with other departments across the organization as needed to resolve client issues Additional responsibilities as required Requirements: Minimum 1 year of experience providing customer service, primarily for wholesale customers Apparel industry experience Experience with NetSuite a plus Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats Customer centric with positive attitude at all times Independent and driven for personal and professional success Ability to work successfully in both a group setting and independently Creative thinker who is organized and efficient

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees. Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team! Summary of Primary Functions Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Call Center Representative I in its Gardena, CA, and Palmdale, CA, . The Call Center Representative will be responsible for providing phone support to the members calling the call center. These responsibilities include, but are not limited to, providing counsel to new and existing members, in regards to various credit union products and services, and performing assigned teller tasks associated with the processing of member transactions. These transactions may include, member inquiries, processing mail, wire processing and authorized account changes. Call Center representatives may also assist members with opening new accounts and will be responsible for staying current with all applicable policies and procedures. Requirements Candidates must hold a High School Diploma or GED and have at least one year of experience working in a financial institution while demonstrating success performing Teller functions. Successful candidates will have basic knowledge of Teller functions, new accounts, and member service and loan products. This position requires a results oriented and motivated individual. The successful candidate must have strong verbal and written communication skills with a level of comfort communicating with members through multiple communication channels. The candidate must have experience processing monetary transactions with an attention to detail in completing assigned tasks, proven customer service and analytic capabilities and the demonstrated ability to research and respond to routine member inquiries. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Call Center Representative I - $22.29/hr to $31.21/hr Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

Job Description Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Customer Call Center Representative! WHY YOU SHOULD JOIN OUR TEAM We are a leading company that cares about its employees. We pay our Customer Call Center Representatives a competitive wage of $15.00 - $16.00 per hour plus commission and potential bonuses. Our team also enjoys great benefits, including a healthcare package after 90 days and weekly pay. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this customer service position, please continue reading! ABOUT QUALITY MOBILE HOME SERVICES We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie Winner: American Business Award Company of the Year for construction in 2020. Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further! ARE YOU A GOOD FIT? Ask yourself: Do you have great phone skills? Can you juggle multiple tasks at once? Do you thrive in a fast-paced environment? If so, please consider applying for this customer service position today! YOUR LIFE AS A CUSTOMER CALL CENTER REPRESENTATIVE This phone position works an 8-hour shift, Monday - Friday, with no weekend work. As a Customer Call Center Representative, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible. Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others! WHAT WE NEED FROM YOU 1+ years of customer service experience Proficiency in typing and basic computer usage Experience in the construction industry would be a plus. If you can meet these requirements and perform this phone job as described above, we would be happy to have you as part of our customer service team! Location: 92530 Job Posted by ApplicantPro

Responsive recruiter Benefits: Dental insurance Free uniforms Health insurance Make a difference today! We're hiring PART-TIME/FULL-TIME CALL CENTER REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal? You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone. A Little About Us... Waterworks Aquatics is a premier swims school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics. You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone. There will be NO cold calling required for this position. We interact with families who are already interested in our services. Primary Responsibilities: Ability to create relationships with new and existing families that lead to loyalty and customer retention. Convert leads into new customer registrations. Answer all incoming calls from customers and take appropriate action for each call. Follow and implement call flow scripts and disclosures on all calls. Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers. Work effectively in a team environment to support achievement of lesson registration goals. Maintain high customer satisfaction ratings based on explicit criteria set by the company. Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution. Recommend additional services to customers by understanding their needs. Assist with outgoing call projects by deadline given. Actively participate in and pass various continual training and role play assignments by the deadline given. Provide effective rebuttals to customers who are looking to release their lesson schedule. General Qualifications: High School Diploma or Equivalent Must have a minimum of two years of customer service experience or one year of call center experience. Prior telephone sales experience preferred. Proficient in word and excel. Proficient in typing; at least 40 WPM. Must be open to working at least one weekend day and weekday evenings. Ability to "close the deal" and acquire new families. Ability to multi-task, prioritize, and manage time effectively. Open to coaching and training to increase customer acquisition performance. Must have strong communication skills over the phone. Must be able to showcase the ability to actively listen. Must have the ability to adapt and respond to different types if personalities over the phone. Must always remain professional and courteous with customers. Ability to handle a high number of incoming calls. A Few Other Things We Look At: People with a positive mindset who are fantastic team players. Someone who is confident, adaptable, ambitious and an achiever. People who are committed and reliable. Individuals who are open to receiving feedback and are always willing to learn. Someone who is respectful, outgoing and motivated. Join Our Team! ... Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We are constantly looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work. Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay. We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that? Compensation: $22.00 - $26.00 per hour Our Mission We're looking for team members who are passionate about making a difference in children's lives through swimming. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Our Culture Our goal has always been to have more fun at work than at home. I know it sounds outrageous, but it's true! We like to bring on people that like to have fun and share common interests with those around them. The “real you” is what we're looking for. Your personality traits and talents are what help us to connect with our families. You will not feel like you're punching the clock with this job. Check Us Out Here: **********************

" The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third-party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary. Inbound Calls * Processes a high volume of incoming routine calls * Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution * Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns * Communicates status of assignments to the Lead or Supervisor Tax Research * Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry * Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team * Calls back homeowner as necessary, once research is complete Teamwork * Ensures customer SLA's are maintained This position will perform other duties as assigned based on the needs of the department. SALARY RANGE: $16.04 - $21.00 "

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain computer systems; upkeep of resources to remain current; and coordination of special projects and events. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 2 years Customer service environment. + Basic MS Windows, Excel, Word, and Outlook experience. Preferred Qualifications: + Experience in a Healthcare setting. + Customer service experience in a managed care environment. + IDX experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 401705 Company: Providence Jobs Job Category: Customer Service Job Function: Administration Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 7520 PT ENGAGEMENT HERITAGE SVS Address: CA Mission Viejo 26732 Crown Valley Pkwy Work Location: Mission Heritage Medical Grp-Rheum & Infusion Ctr Workplace Type: Hybrid Pay Range: $24.00 - $30.29 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job DescriptionBenefits: 401(k) Bonus based on performance Flexible schedule Opportunity for advancement Training & development Benefits/Perks Competitive Compensation\ Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: Manage high call volume in a fast-paced environment Actively listen to customer concerns and provide effective solutions Build rapport with customers to foster loyalty Utilize CRM software to accurately document customer interactions Meet performance metrics, including call handle time and customer satisfaction Qualifications: Excellent verbal and written communication skills in English and Spanish Strong problem-solving and decision-making abilities Proficiency in computer systems and customer relationship management (CRM) software Ability to multitask and prioritize tasks effectively A positive and can-do attitude Join our team and make a difference in the lives of our customers!

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative for Plumbing and/or HVAC Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Our team at Interconvey Pact possesses extensive expertise in app development, backed by years of experience in the industry. We have a deep understanding of the latest technologies, trends, and best practices, ensuring that we deliver top-notch solutions tailored to your specific requirements. Job Description As a Call Center Representative at [Company Name], you will play a pivotal role in delivering exceptional customer service experiences. You will be the first point of contact for our customers, providing information, resolving issues, and ensuring their satisfaction. We are seeking motivated individuals who are excellent communicators, problem solvers, and team players to join our dynamic team. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls professionally and courteously. Assist customers with inquiries, concerns, and requests. Provide accurate information about our products/services and assist in resolving issues. Problem Solving: Identify customer needs and concerns, and proactively find solutions. Escalate complex issues to the appropriate department or supervisor when necessary. Use available resources, including knowledge base and training materials, to address customer inquiries effectively. Data Entry and Documentation: Accurately record and maintain customer information in our CRM system. Document customer interactions and outcomes. Generate reports as required by the team or management. Team Collaboration: Collaborate with team members to ensure a cohesive and supportive work environment. Share feedback and insights with colleagues and supervisors to continuously improve customer service processes. Qualifications Exceptional communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and composed in high-pressure situations. Basic computer proficiency and the ability to navigate CRM systems. Customer-focused with a positive attitude. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements: Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask

Smile Finders is a licensed referral service that is approved by The California State Board of Dental Examiners. Smile Finders offers referrals for General and Cosmetic Dentistry, Orthodontics (Braces), Periodontics (Gum Disease), Endodontics (Root Canal Therapy), Oral Surgery (Dental Implants and Wisdom Teeth) and Pedodontics (Children's Dental Specialist). Our dental affiliate owns and operates many PREMIER dental facilities under different names in the Greater Los Angeles area. We are a company in growth and we are looking for qualified, team-oriented, people to promote the importance of routine dental health care and our business. We have over 45 years of collective management experience. Our offices are all beautifully appointed with state-of-the-art technology, including digital radiography. While our offices are very busy, we do not operate like a clinic. We desire to attract and retain quality-oriented staff that have excellent work ethic and communication skills. We pride ourselves on being ethical, consistent and dedicated. Job Description Dental Appointment Service Reps. Needed for our Call Center ASAP We are hiring team members who are: - Polite - Well Mannered - Dependable - Compliant - Strong Communication Skills - Professional - Team Player We're a rapidly growing company and we need people to grow with us! We promote from within and encourage success planning! Shift Hours: Flexible work hours (Some Saturdays) Qualifications Individual must possess: - Dental Experience (Preferred) - Ability to speak CLEAR and proper English - Spanish speaking (Bi-Lingual Preferred) - Desire to work hard - Ability to be patient and polite with every customer (Great Customer Service Skills) - Basic computer skills (copy and paste, internet browsers, and using multiple screens) Additional Information Join us, do what you love and make a difference in people's lives!!! ********************************

Job Description Provides high quality support and service to credit union members through various communication channels. Utilizes established skills to perform a variety of routine activities and demonstrates and understanding of individual responsibilities support team and organizational goals. Job Responsibilities: · Deliver exceptional customer service to members via phone, email, chat, and video banking. · Build and maintain relationships with members to identify their financial needs and recommend appropriate credit union products and services. · Provide account information and process routine transactions using banking technology and established operating procedures. · Work under moderate supervision while independently managing own workload and daily customer service operations. · Schedule and conduct follow up communications with members through email or chat. · Meet individual sales goals and contribute to overall branch targets by managing an assigned member base and identifying cross-selling opportunities via inbound and outbound member engagement. · Proactively promote credit union memberships, deposit products, and consumer loans through outbound calls, marketing initiatives, and member referrals. · Strengthen existing member relationships by recommending efficient, and thoughtful financial solutions tailored to their needs. · Perform other duties and responsibilities as assigned. Experience: · High School Diploma or equivalent required. · Two years' experience working in a customer service position required. · One year's experience working in a call center environment, handling multiple communication channels (phone, email, chat, text messaging, banking/video banking) is preferred.

Job DescriptionService Call Center Representative wanted for family-owned and operated Cadillac/GMC/Hyundai dealership in Laguna Niguel, Ca. Requires a focus in customer service, phone etiquette, and email etiquette. This position requires answering incoming service calls and setting service appointments, responding to service emails, and completing outbound calls to clients. This is a FULL-TIME position with benefit option after 60 days. Hourly plus bonus opportunities per appointments shown. *Prior call center experience is a plus but not mandatory.

Job DescriptionBenefits: vacation sick time 401(k) Bonus based on performance We are a dynamic and rapidly expanding Dental Support Organization (DSO) led by passionate dentists and entrepreneurs. With 7 practices across Southern California, we are committed to building a patient-centered, team-driven culture that transforms the dental experience. As we scale, we're looking for a creative, resourceful, and driven Content Creator to help us share our story, strengthen our brand, and engage our growing network of patients and team members. Required Qualifications 1 year dental or medical call center experience required High school diploma or equivalent Excellent verbal and written communication skills Strong customer service and organizational abilities Experience with dental software (Open Dental preferred) Punctual, dependable, and committed to fixed schedule Bilingual in Armenian or Spanish required Job Responsibilities Patient Communication & Scheduling Answer and manage high-volume inbound calls with professionalism and courtesy Schedule, confirm, and adjust patient appointments using dental software Provide accurate information on services, insurance, and office policies Handle appointment changes, cancellations, and inquiries promptly Make outbound calls for reminders, follow-ups, and schedule fills Coordination & Documentation Maintain accurate and detailed patient notes in scheduling system Coordinate with clinical and front office staff to optimize provider schedules Ensure all calls, inquiries, and appointments are documented properly Compliance & Confidentiality Adhere to HIPAA standards and maintain strict patient confidentiality Follow internal office protocols and communication guidelines Support a respectful, patient-centered communication environment *The absence of specific duties in this description does not exclude them from the role if they are similar, related, or logically associated with the position. Additional responsibilities may be assigned or requested by management or executive leadership as needed.* We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Other duties as assigned. Additional Information

Job DescriptionSalary: $16.50 AtGold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let's achieve greatness together! We are looking for enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participation is a must. Schedule: Full Time Benefits: Medical Dental Retirement Plan Achievable Monthly Bonus Responsibilities: Welcoming and Booking New Patients Making and Receiving phone calls Scheduling and modifying appointments Verifying insurance eligibility and breakdowns Assisting Existing Patients Provide solution-based customer service for patients Qualifications: Strong verbal communication skills Positive demeanor and attitude Comfortable working in a call center environment Coachable and willing to learn Good reasoning and people skills Professional attitude Preferred but not required: Dental experience (preferred) Bilingual in Spanish, Chinese, or Korean (preferred) 1 year Customer Service Experience (preferred) Position Specifics: Full paid training your first 1 week Base Pay 16.50/hr + Monthly Bonus Full Time

Why We Exist and What We Do: At Dr. Squatch (******************* we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier! About the Role: Dr. Squatch is seeking a Head of Retail (B2B) Fulfillment to lead our global retail fulfillment strategy and team. This role owns retail fulfillment performance across multiple regions and 3PL partners while ensuring our retail partners receive accurate and on-time delivery in a cost-effective manner that supports our margin goals. With a strong retail fulfillment operation already in place, you will continue to develop scalable processes, optimize execution, deepen retailer compliance, and manage multiple direct reports. This role will report to the Senior Director of Fulfillment and Logistics. This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA. The anticipated base compensation range for this role will be $150,000 to $180,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: Lead and scale Dr. Squatch's retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon. Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements. Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency. Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches. Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor. Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally. About You: 5+ years of experience in retail fulfillment, distribution, or supply chain operations. Proven success managing multiple 3PL partners and high-volume retail fulfillment. Experience handling master case replen and display programs. Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation). Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories. Bonus: If you also have experience with international retail fulfillment (e.g., CA or UK). Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate. A general understanding of tech integrations and order data flow. Strong analytical, process improvement, and KPI-driven leadership capabilities. Experience using a BI tool for analytical reporting. Preferably with Looker. Experience in high-growth CPG or omnichannel environments strongly preferred. Excellent communication skills and ability to work cross-functionally. Ability to work from our Los Angeles HQ on a hybrid schedule. Ability to travel as needed to visit 3PLs and co-manufacturers. #LI-BD1 #LI-HYBRID #LI-FULLTIME Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products! For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. For Information regarding Data Privacy , please review ******************************* Unsolicited Resume Policy. Dr. Squatch (“DRSQ”) employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers. To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch. DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.

Benefits: Dental insurance Free uniforms Health insurance Make a difference today! We're hiring PART-TIME/FULL-TIME CALL CENTER REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal? You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone. A Little About Us... Waterworks Aquatics is a premier swims school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics. You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone. There will be NO cold calling required for this position. We interact with families who are already interested in our services. Primary Responsibilities: Ability to create relationships with new and existing families that lead to loyalty and customer retention. Convert leads into new customer registrations. Answer all incoming calls from customers and take appropriate action for each call. Follow and implement call flow scripts and disclosures on all calls. Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers. Work effectively in a team environment to support achievement of lesson registration goals. Maintain high customer satisfaction ratings based on explicit criteria set by the company. Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution. Recommend additional services to customers by understanding their needs. Assist with outgoing call projects by deadline given. Actively participate in and pass various continual training and role play assignments by the deadline given. Provide effective rebuttals to customers who are looking to release their lesson schedule. General Qualifications: High School Diploma or Equivalent Must have a minimum of two years of customer service experience or one year of call center experience. Prior telephone sales experience preferred. Proficient in word and excel. Proficient in typing; at least 40 WPM. Must be open to working at least one weekend day and weekday evenings. Ability to "close the deal" and acquire new families. Ability to multi-task, prioritize, and manage time effectively. Open to coaching and training to increase customer acquisition performance. Must have strong communication skills over the phone. Must be able to showcase the ability to actively listen. Must have the ability to adapt and respond to different types if personalities over the phone. Must always remain professional and courteous with customers. Ability to handle a high number of incoming calls. A Few Other Things We Look At: People with a positive mindset who are fantastic team players. Someone who is confident, adaptable, ambitious and an achiever. People who are committed and reliable. Individuals who are open to receiving feedback and are always willing to learn. Someone who is respectful, outgoing and motivated. Join Our Team! ... Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We are constantly looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work. Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay. We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that?