Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSkillsEducationDemographicsJob DescriptionHow To HireBest CompaniesJob Outlook

Compare

Entry Level jobsFull Time jobs

Central office operator vs chief telephone operator

The differences between central office operators and chief telephone operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a central office operator has an average salary of $47,147, which is higher than the $31,288 average annual salary of a chief telephone operator.

The top three skills for a central office operator include patient appointments, securities and office operations. The most important skills for a chief telephone operator are customer service, , and .

Central office operator vs chief telephone operator overview

Central Office OperatorChief Telephone Operator
Yearly salary$47,147$31,288
Hourly rate$22.67$15.04
Growth rate-8%-
Number of jobs58,96238,673
Job satisfaction--
Most common degreeBachelor's Degree, 48%Associate Degree, 50%
Average age4444
Years of experience--

Central office operator vs chief telephone operator salary

Central office operators and chief telephone operators have different pay scales, as shown below.

Central Office OperatorChief Telephone Operator
Average salary$47,147$31,288
Salary rangeBetween $31,000 And $71,000Between $23,000 And $41,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between central office operator and chief telephone operator education

There are a few differences between a central office operator and a chief telephone operator in terms of educational background:

Central Office OperatorChief Telephone Operator
Most common degreeBachelor's Degree, 48%Associate Degree, 50%
Most common majorBusinessFinance
Most common college--

Central office operator vs chief telephone operator demographics

Here are the differences between central office operators' and chief telephone operators' demographics:

Central Office OperatorChief Telephone Operator
Average age4444
Gender ratioMale, 43.6% Female, 56.4%Male, 72.4% Female, 27.6%
Race ratioBlack or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage9%9%

Differences between central office operator and chief telephone operator duties and responsibilities

Central office operator example responsibilities.

  • Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
  • Reduce A/R from 49 to 38 days out, the first time in the CBO history.
  • Correct exceptions and processing alerts generate from MACADE and POS inputs.
  • Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
  • Assist in maintaining and updating telephone directories and event schedules via computerize data base.
  • Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.
    • Show more

Chief telephone operator example responsibilities.

  • Input patients personal information into a database, then contact physicians to give patient information.
  • Answer a switchboard then upgrade to a computer telecommunication system.

Central office operator vs chief telephone operator skills

Common central office operator skills
  • Patient Appointments, 64%
  • Securities, 19%
  • Office Operations, 17%
Common chief telephone operator skills
  • Customer Service, 100%

Central Office Operator vs. similar jobs

Central Office Operator related careers

Central Office Operator related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs