Central office operator vs directory operator

The differences between central office operators and directory operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a central office operator has an average salary of $47,147, which is higher than the $38,452 average annual salary of a directory operator.

The top three skills for a central office operator include patient appointments, securities and office operations. The most important skills for a directory operator are emergency calls, customer calls, and directory assistance.

Central office operator vs directory operator overview

	Central Office Operator	Directory Operator
Yearly salary	$47,147	$38,452
Hourly rate	$22.67	$18.49
Growth rate	-8%	7%
Number of jobs	58,962	29,944
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	High School Diploma, 34%
Average age	44	44
Years of experience	-	-

Central office operator vs directory operator salary

Central office operators and directory operators have different pay scales, as shown below.

	Central Office Operator	Directory Operator
Average salary	$47,147	$38,452
Salary range	Between $31,000 And $71,000	Between $25,000 And $58,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between central office operator and directory operator education

There are a few differences between a central office operator and a directory operator in terms of educational background:

	Central Office Operator	Directory Operator
Most common degree	Bachelor's Degree, 48%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Central office operator vs directory operator demographics

Here are the differences between central office operators' and directory operators' demographics:

	Central Office Operator	Directory Operator
Average age	44	44
Gender ratio	Male, 43.6% Female, 56.4%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between central office operator and directory operator duties and responsibilities

Central office operator example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Reduce A/R from 49 to 38 days out, the first time in the CBO history.
Correct exceptions and processing alerts generate from MACADE and POS inputs.
Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
Assist in maintaining and updating telephone directories and event schedules via computerize data base.
Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.

Directory operator example responsibilities.

Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.
Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.

Central office operator vs directory operator skills

Common central office operator skills

Patient Appointments, 64%
Securities, 19%
Office Operations, 17%

Common directory operator skills

Emergency Calls, 24%
Customer Calls, 20%
Directory Assistance, 20%
Data Entry, 14%
Telephone Numbers, 12%
Inbound Calls, 10%

Central Office Operator vs. similar jobs

Central Office Operator related careers

Central Office Operator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Central Office Operator
Central Office Operator vs Directory Operator

Updated January 8, 2025

Browse office and administrative jobs