Central office operator vs office manager

The differences between central office operators and office managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a central office operator has an average salary of $47,147, which is higher than the $43,395 average annual salary of an office manager.

The top three skills for a central office operator include patient appointments, securities and office operations. The most important skills for an office manager are customer service, patients, and financial statements.

Central office operator vs office manager overview

	Central Office Operator	Office Manager
Yearly salary	$47,147	$43,395
Hourly rate	$22.67	$20.86
Growth rate	-8%	-8%
Number of jobs	58,962	53,712
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 44%
Average age	44	47
Years of experience	-	6

Central office operator vs office manager salary

Central office operators and office managers have different pay scales, as shown below.

	Central Office Operator	Office Manager
Average salary	$47,147	$43,395
Salary range	Between $31,000 And $71,000	Between $30,000 And $62,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Moody's
Best paying industry	-	Construction

Differences between central office operator and office manager education

There are a few differences between a central office operator and an office manager in terms of educational background:

	Central Office Operator	Office Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	California State University - Bakersfield

Central office operator vs office manager demographics

Here are the differences between central office operators' and office managers' demographics:

	Central Office Operator	Office Manager
Average age	44	47
Gender ratio	Male, 43.6% Female, 56.4%	Male, 13.5% Female, 86.5%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	8%

Differences between central office operator and office manager duties and responsibilities

Central office operator example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Reduce A/R from 49 to 38 days out, the first time in the CBO history.
Correct exceptions and processing alerts generate from MACADE and POS inputs.
Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
Assist in maintaining and updating telephone directories and event schedules via computerize data base.
Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.

Office manager example responsibilities.

Manage international team development of RFP for new MPLS global network services.
Produce around $100k month sales/ billings, AIA documents, and manage customer accounts.
Monitor and manage the HVAC environment and nightly office cleaning performance for maximum comfort, appearance and functionality.
Manage PMO office functions including creation of strategic plan, marketing of services, and resource and project planning.
Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
Manage daily functions and systems to ensure patients receive appropriate accommodations under HIPAA guidelines.

Central office operator vs office manager skills

Common central office operator skills

Patient Appointments, 64%
Securities, 19%
Office Operations, 17%

Common office manager skills

Customer Service, 19%
Patients, 13%
Financial Statements, 6%
Office Operations, 4%
Office Equipment, 4%
Scheduling Appointments, 4%

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Office and Administrative Industry
Central Office Operator
Central Office Operator vs Office Manager

Updated January 8, 2025

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