Chief dispatcher vs dispatcher

The differences between chief dispatchers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a chief dispatcher and a dispatcher. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a chief dispatcher include logistics, safety training and FRA. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Chief dispatcher vs dispatcher overview

	Chief Dispatcher	Dispatcher
Yearly salary	$42,300	$35,328
Hourly rate	$20.34	$16.98
Growth rate	-	4%
Number of jobs	17,036	5,818
Job satisfaction	-	4.25
Most common degree	Bachelor's Degree, 41%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Chief dispatcher vs dispatcher salary

Chief dispatchers and dispatchers have different pay scales, as shown below.

	Chief Dispatcher	Dispatcher
Average salary	$42,300	$35,328
Salary range	Between $25,000 And $71,000	Between $27,000 And $44,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	Mt. San Antonio College
Best paying industry	-	Government

Differences between chief dispatcher and dispatcher education

There are a few differences between a chief dispatcher and a dispatcher in terms of educational background:

	Chief Dispatcher	Dispatcher
Most common degree	Bachelor's Degree, 41%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Chief dispatcher vs dispatcher demographics

Here are the differences between chief dispatchers' and dispatchers' demographics:

	Chief Dispatcher	Dispatcher
Average age	43	43
Gender ratio	Male, 75.0% Female, 25.0%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between chief dispatcher and dispatcher duties and responsibilities

Chief dispatcher example responsibilities.

Manage and organize project teams internally during implementation of new CMTS system.
Dispatch drivers in delivering and picking up ltl freight to and from local customers.
Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

Chief dispatcher vs dispatcher skills

Common chief dispatcher skills

Logistics, 19%
Safety Training, 16%
FRA, 7%
Vehicle Operation, 6%
Hazardous Materials, 6%
Combat, 5%

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%