Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between claim processors and senior claims specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claim processor and a senior claims specialist. Additionally, a senior claims specialist has an average salary of $69,808, which is higher than the $41,201 average annual salary of a claim processor.
The top three skills for a claim processor include customer service, data entry and medical terminology. The most important skills for a senior claims specialist are customer service, litigation, and claims handling.
| Claim Processor | Senior Claims Specialist | |
| Yearly salary | $41,201 | $69,808 |
| Hourly rate | $19.81 | $33.56 |
| Growth rate | -6% | -6% |
| Number of jobs | 11,542 | 11,011 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A Claims Processor is responsible for processing and verifying insurance claims, in adherence to the policies, laws, and regulations of the company involved. Aside from examining its authenticity, they must also oversee new policies and recommend modifications should it be needed. Moreover, it is also the task of the Claims Processor to prepare the necessary documents and guidelines for the policyholder, process reimbursements upon approval, provide answers to inquiries, and report issues and updates to the management.
A senior claims specialist's role is to handle and process insurance claims, ensuring accuracy and smooth workflow. Their responsibilities include liaising with clients to identify their needs, reviewing and validating documentation, resolving issues and concerns, and traveling to different locations in order to perform claims inspections and investigations for client eligibility. They may also approve claims applications and negotiate settlements. Furthermore, as a senior claims specialist, it is essential to lead and serve as a mentor to junior specialists, all while implementing the company's policies and regulations.
Claim processors and senior claims specialists have different pay scales, as shown below.
| Claim Processor | Senior Claims Specialist | |
| Average salary | $41,201 | $69,808 |
| Salary range | Between $26,000 And $62,000 | Between $45,000 And $107,000 |
| Highest paying City | Columbia, MD | - |
| Highest paying state | Connecticut | - |
| Best paying company | NTT Data International L.L.C. | - |
| Best paying industry | Insurance | - |
There are a few differences between a claim processor and a senior claims specialist in terms of educational background:
| Claim Processor | Senior Claims Specialist | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between claim processors' and senior claims specialists' demographics:
| Claim Processor | Senior Claims Specialist | |
| Average age | 44 | 44 |
| Gender ratio | Male, 22.9% Female, 77.1% | Male, 40.7% Female, 59.3% |
| Race ratio | Black or African American, 11.2% Unknown, 4.4% Hispanic or Latino, 16.7% Asian, 5.2% White, 62.0% American Indian and Alaska Native, 0.5% | Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |