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The differences between claims assistants and claims administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims assistant and a claims administrator. Additionally, a claims assistant has an average salary of $36,487, which is higher than the $36,432 average annual salary of a claims administrator.
The top three skills for a claims assistant include customer service, data entry and photocopying. The most important skills for a claims administrator are data entry, customer service, and process claims.
| Claims Assistant | Claims Administrator | |
| Yearly salary | $36,487 | $36,432 |
| Hourly rate | $17.54 | $17.52 |
| Growth rate | -3% | -3% |
| Number of jobs | 8,971 | 59,006 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 53% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.
Claims administrators are professionals who are responsible for performing administrative duties related to insurance claims. These administrators must collaborate with insurance companies so that they can analyze claims and determine the extent of the company's liability. They must review billing and process claims correctly by identifying provider information and other documentation to ensure a prompt payout. Claims administrators must also maintain and manage the compensation files of all workers in order to conduct preliminary investigations on work-related injuries for worker's compensation claims.
Claims assistants and claims administrators have different pay scales, as shown below.
| Claims Assistant | Claims Administrator | |
| Average salary | $36,487 | $36,432 |
| Salary range | Between $30,000 And $44,000 | Between $29,000 And $44,000 |
| Highest paying City | Hartford, CT | Reno, NV |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | National General Insurance | ABB |
| Best paying industry | Government | Hospitality |
There are a few differences between a claims assistant and a claims administrator in terms of educational background:
| Claims Assistant | Claims Administrator | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims assistants' and claims administrators' demographics:
| Claims Assistant | Claims Administrator | |
| Average age | 44 | 44 |
| Gender ratio | Male, 19.5% Female, 80.5% | Male, 28.9% Female, 71.1% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 11% |