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The differences between claims assistants and claims coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims assistant, becoming a claims coordinator takes usually requires 4-6 years. Additionally, a claims coordinator has an average salary of $38,620, which is higher than the $36,487 average annual salary of a claims assistant.
The top three skills for a claims assistant include customer service, data entry and photocopying. The most important skills for a claims coordinator are customer service, patients, and data entry.
| Claims Assistant | Claims Coordinator | |
| Yearly salary | $36,487 | $38,620 |
| Hourly rate | $17.54 | $18.57 |
| Growth rate | -3% | -6% |
| Number of jobs | 8,971 | 27,332 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 48% |
| Average age | 44 | 44 |
| Years of experience | 4 | 6 |
A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.
Claims coordinators are professionals who are responsible for coordinating activities that are related to handling and processing insurance claims for an organization. These coordinators must serve as liaison officer between the organization, insurance provider, and policyholders to communicate the status and eligibility for coverage for all relevant claims. They need to ensure that billing requirements are met by reviewing insurance claims. Claims coordinators must also answer all the inquiries of their clients while making recommendations to resolve any claim issues.
Claims assistants and claims coordinators have different pay scales, as shown below.
| Claims Assistant | Claims Coordinator | |
| Average salary | $36,487 | $38,620 |
| Salary range | Between $30,000 And $44,000 | Between $31,000 And $47,000 |
| Highest paying City | Hartford, CT | Federal Way, WA |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | National General Insurance | Xcel Energy |
| Best paying industry | Government | Finance |
There are a few differences between a claims assistant and a claims coordinator in terms of educational background:
| Claims Assistant | Claims Coordinator | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims assistants' and claims coordinators' demographics:
| Claims Assistant | Claims Coordinator | |
| Average age | 44 | 44 |
| Gender ratio | Male, 19.5% Female, 80.5% | Male, 24.6% Female, 75.4% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 11.2% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 10% |