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Claims assistant vs insurance assistant

The differences between claims assistants and insurance assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims assistant and an insurance assistant. Additionally, a claims assistant has an average salary of $36,487, which is higher than the $35,308 average annual salary of an insurance assistant.

The top three skills for a claims assistant include customer service, data entry and photocopying. The most important skills for an insurance assistant are endorsements, data entry, and customer service.

Claims assistant vs insurance assistant overview

Claims AssistantInsurance Assistant
Yearly salary$36,487$35,308
Hourly rate$17.54$16.98
Growth rate-3%-3%
Number of jobs8,97134,579
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 45%
Average age4444
Years of experience44

What does a claims assistant do?

A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.

What does an insurance assistant do?

Insurance assistants work alongside insurance agents to gather information from clients, maintain insurance records, prepare documentation, handle mail and correspondence, calculate insurance premiums and awards, and recommend claim actions. Qualifications like good communication and negotiation skills, customer service orientation, research skills, and attention to detail are required for this position.

Claims assistant vs insurance assistant salary

Claims assistants and insurance assistants have different pay scales, as shown below.

Claims AssistantInsurance Assistant
Average salary$36,487$35,308
Salary rangeBetween $30,000 And $44,000Between $29,000 And $42,000
Highest paying CityHartford, CT-
Highest paying stateConnecticut-
Best paying companyNational General Insurance-
Best paying industryGovernment-

Differences between claims assistant and insurance assistant education

There are a few differences between a claims assistant and an insurance assistant in terms of educational background:

Claims AssistantInsurance Assistant
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Claims assistant vs insurance assistant demographics

Here are the differences between claims assistants' and insurance assistants' demographics:

Claims AssistantInsurance Assistant
Average age4444
Gender ratioMale, 19.5% Female, 80.5%Male, 18.8% Female, 81.2%
Race ratioBlack or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between claims assistant and insurance assistant duties and responsibilities

Claims assistant example responsibilities.

  • Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
  • Process all HMO member reimbursements.
  • Create and provide weekly/monthly reports and PowerPoint presentations.
  • Coordinate daily operations such as updating litigation calendars and client data files.
  • Maintain a diary of complex, high dollar exposure, politically sensitive and high-visibility litigation claims.
  • Process various compensation benefits applications for veterans in compliance with organizational laws, federal laws, rules and regulations.
  • Show more

Insurance assistant example responsibilities.

  • Cold-Cal to generate leads for individual life and disability insurance and annuities.
  • Analyze Medicaid models, Medicare and HIPAA transaction documents.
  • Assign ICD-9 and CPT codes to office visit and inpatient and outpatient procedures.
  • Process electronic claims, pre-existing and subrogation investigation, point of service, and PPO and HMO processing.
  • Train staff on billing software in regards to CPT codes and pricing, submission procedures, and industry regulations.
  • Perform verification of Medicare and Medicaid coverage and limits.
  • Show more

Claims assistant vs insurance assistant skills

Common claims assistant skills
  • Customer Service, 23%
  • Data Entry, 12%
  • Photocopying, 6%
  • Insurance Claims, 5%
  • Insurance Adjusters, 5%
  • Veterans, 4%
Common insurance assistant skills
  • Endorsements, 13%
  • Data Entry, 10%
  • Customer Service, 9%
  • Insurance Policies, 8%
  • Photocopying, 5%
  • Loss Runs, 4%

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