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A Claims Associate plays a crucial role in the insurance sector, assisting in the processing of claims and ensuring customer satisfaction. As of October 2025, the average annual salary for this position is $36,558, or $18 per hour. Salaries can differ based on various factors:
To find higher-paying opportunities, consider roles in states such as California, New York, and Texas, where demand for claims associates is strong. Additionally, gaining certifications or pursuing further education can enhance your earning potential and career advancement prospects.
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| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level claims associate | $25,700 | $12.35 |
| Mid-level claims associate | $34,900 | $16.80 |
| Senior-level claims associate | $50,200 | $24.15 |
The highest-paying states for claims associates are Connecticut, New Hampshire, and Delaware. The lowest average claims associate salary states are Arkansas, Louisiana, and Nebraska.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Connecticut | $45,705 | $21.97 |
| 2 | North Dakota | $40,642 | $19.54 |
| 3 | Kansas | $41,545 | $19.97 |
| 4 | Nevada | $43,624 | $20.97 |
| 5 | Delaware | $44,904 | $21.59 |
| 6 | Wyoming | $40,389 | $19.42 |
| 7 | New York | $43,340 | $20.84 |
| 8 | Vermont | $42,976 | $20.66 |
| 9 | Minnesota | $41,370 | $19.89 |
| 10 | California | $43,880 | $21.10 |
| 11 | New Hampshire | $45,405 | $21.83 |
| 12 | Idaho | $38,522 | $18.52 |
| 13 | Pennsylvania | $37,763 | $18.16 |
| 14 | Colorado | $40,699 | $19.57 |
| 15 | West Virginia | $39,679 | $19.08 |
| 16 | Massachusetts | $43,554 | $20.94 |
| 17 | Maine | $39,697 | $19.09 |
| 18 | Illinois | $37,967 | $18.25 |
| 19 | Oklahoma | $36,828 | $17.71 |
| 20 | Rhode Island | $37,229 | $17.90 |
| 21 | Arizona | $35,206 | $16.93 |
| 22 | Michigan | $35,880 | $17.25 |
| 23 | Georgia | $36,497 | $17.55 |
| 24 | Washington | $39,697 | $19.09 |
| 25 | New Jersey | $35,729 | $17.18 |
| 26 | Wisconsin | $34,397 | $16.54 |
| 27 | Florida | $34,840 | $16.75 |
| 28 | Ohio | $34,698 | $16.68 |
| 29 | Texas | $35,099 | $16.87 |
| 30 | Iowa | $34,159 | $16.42 |
| 31 | North Carolina | $36,319 | $17.46 |
| 32 | Missouri | $34,833 | $16.75 |
| 33 | Maryland | $38,774 | $18.64 |
| 34 | Alabama | $35,678 | $17.15 |
| 35 | Oregon | $35,702 | $17.16 |
| 36 | South Dakota | $32,122 | $15.44 |
| 37 | Montana | $32,265 | $15.51 |
| 38 | Tennessee | $32,305 | $15.53 |
| 39 | District of Columbia | $36,085 | $17.35 |
| 40 | Indiana | $33,890 | $16.29 |
| 41 | Nebraska | $31,099 | $14.95 |
| 42 | Alaska | $35,523 | $17.08 |
| 43 | Virginia | $34,940 | $16.80 |
| 44 | Kentucky | $32,095 | $15.43 |
| 45 | New Mexico | $32,260 | $15.51 |
| 46 | Arkansas | $31,536 | $15.16 |
| 47 | Louisiana | $31,424 | $15.11 |
| 48 | Hawaii | $32,071 | $15.42 |
| 49 | Mississippi | $30,669 | $14.74 |
| 50 | Utah | $31,054 | $14.93 |
| 51 | South Carolina | $27,440 | $13.19 |
The highest-paying cities for claims associates are Hartford, CT, San Francisco, CA, and Carson City, NV.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Hartford, CT | $45,734 | $21.99 |
| 2 | San Francisco, CA | $44,559 | $21.42 |
| 3 | Carson City, NV | $44,465 | $21.38 |
| 4 | New York, NY | $43,354 | $20.84 |
| 5 | Overland Park, KS | $41,607 | $20.00 |
| 6 | Eden Prairie, MN | $41,353 | $19.88 |
| 7 | Greeley, CO | $40,749 | $19.59 |
| 8 | Chicago, IL | $38,014 | $18.28 |
| 9 | Bartlesville, OK | $36,923 | $17.75 |
| 10 | Alpharetta, GA | $36,534 | $17.56 |
| 11 | Charlotte, NC | $36,244 | $17.43 |
| 12 | Jersey City, NJ | $35,783 | $17.20 |
| 13 | Montgomery, AL | $35,620 | $17.13 |
| 14 | San Antonio, TX | $35,292 | $16.97 |
| 15 | Tempe, AZ | $35,247 | $16.95 |
| 16 | Tampa, FL | $34,750 | $16.71 |
| 17 | Columbus, OH | $34,538 | $16.60 |
| 18 | Cedar Rapids, IA | $34,223 | $16.45 |
| 19 | Indianapolis, IN | $33,825 | $16.26 |
| 20 | Memphis, TN | $32,204 | $15.48 |
A claims associate's salary ranges from $30,000 a year at the 10th percentile to $44,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $44,000 | $3,667 | $21 |
| 75th Percentile | $40,000 | $3,333 | $19 |
| Average | $36,558 | $3,047 | $18 |
| 25th Percentile | $33,000 | $2,750 | $16 |
| 10th Percentile | $30,000 | $2,500 | $14 |
The highest paying types of claims associates are claims adjuster, telephone claims representative, and claims representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Insurance Biller | $35,822 | $2,985 | $17.22 | 84,361 |
| Insurance Clerk | $33,089 | $2,757 | $15.91 | 147,755 |
| Insurance Coordinator | $32,788 | $2,732 | $15.76 | 108,509 |
| Insurance Verifier | $33,450 | $2,787 | $16.08 | 84,023 |
| Insurance Processor | $33,041 | $2,753 | $15.88 | 50,523 |
| Insurance Claims Processor | $37,151 | $3,096 | $17.86 | 48,777 |
Top companies hiring claims associates now:
Claims associate salaries at Accenture and AIG are the highest-paying according to our most recent salary estimates. In addition, the average claims associate salary at companies like W. R. Berkley and CBIZ are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Accenture | $62,969 | $30.27 |
| 2 | AIG | $49,537 | $23.82 |
| 3 | W. R. Berkley | $45,639 | $21.94 |
| 4 | CBIZ | $45,290 | $21.77 |
| 5 | Computershare | $44,634 | $21.46 |
| 6 | OneAmerica | $41,610 | $20.00 |
| 7 | Zurich | $39,300 | $18.89 |
| 8 | Swinerton | $39,214 | $18.85 |
| 9 | BERKLEY TECHNOLOGY SERVICES | $39,134 | $18.81 |
| 10 | PMA Companies | $38,758 | $18.63 |
| 11 | Chubb | $38,411 | $18.47 |
| 12 | Equitable Holdings | $38,284 | $18.41 |
| 13 | Turo | $38,076 | $18.31 |
| 14 | UMass Memorial Health | $38,075 | $18.31 |
| 15 | Cook Children's Medical Center | $37,889 | $18.22 |
| 16 | Heritage Insurance Holdings | $37,371 | $17.97 |
| 17 | Justworks | $37,238 | $17.90 |
| 18 | The Plymouth Rock Company Incorporated | $37,042 | $17.81 |
| 19 | Ajilon Consulting | $36,433 | $17.52 |
| 20 | Farmers Insurance | $36,346 | $17.47 |
The average claims associate salary has risen by $5,947 over the last ten years. In 2014, the average claims associate earned $30,611 annually, but today, they earn $36,558 a year. That works out to a 9% change in pay for claims associates over the last decade.
Compare claims associate salaries for cities or states with the national average over time.
Compare claims associate salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $36,600 | $17.58 | +3.1% |
| 2024 | $35,400 | $17.03 | +2.7% |
| 2023 | $34,500 | $16.58 | +2.2% |
| 2022 | $33,700 | $16.21 | +0.9% |
| 2021 | $33,400 | $16.06 | +2.3% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Hyperiongrp | Accounting and Claims Associate | Edina, MN | 06/30/2025 | $55,000 |
| Gainwelltechnologies | Claims Correspondence Associate | Roseville, CA | 06/27/2025 | $31,200 |
| Morgan State University | Medical Billing and Claims Associate | Baltimore, MD | 06/26/2025 | $45,635 |
| Chubb | Chubb Associate, Claims Fidelity | Jersey City, NJ | 06/23/2025 | $67,500 |
| Mvp Health Plan Inc. | Commercial Claims Processing Associate, Claims Examiner | Rochester, NY | 06/20/2025 | $41,740 |
| Liberty Company Insurance Brokers | Claims Associate | Los Angeles, CA | 06/17/2025 | $45,000 |
| Partner Reinsurance Co Us | Claims Associate | Maple Grove, MN | 06/14/2025 | $50,000 |
| Sedgwick | Claims Associate-Workers Comp | Roseville, CA | 06/04/2025 | $45,914 |
| Chubb | Esis Claims Associate | Ione, CA | 05/26/2025 | $60,000 |
| Umass Memorial Health | Pre-Billing and Claims Associate II | Worcester, MA | 05/25/2025 | $100,000 |
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