Collections specialist jobs in Albuquerque, NM

Responsive recruiter Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance LiquiServe is seeking a Collections Specialist to join our team in Albuquerque! We are a commercial beverage equipment service provider that is dedicated to providing high-caliber, comprehensive beverage equipment services to our customers. We provide reactive service, preventive maintenance, and installation on any non-alcoholic commercial beverage equipment. 📍 Full-Time | On-site | Monday-Friday We are seeking a Collections Specialist to join our team in Albuquerque. The ideal candidate is detail-oriented, professional, and comfortable handling customer communications to ensure timely payment of accounts receivable. If you thrive in a fast-paced environment and enjoy solving problems, we want to meet you! Responsibilities: • Manage assigned accounts and follow up on past-due invoices by phone, email, and written correspondence • Maintain accurate records of collection activity in our system • Work closely with customers to resolve billing issues and establish payment plans as needed • Communicate with internal teams (accounting, sales, and service) to ensure accurate and timely invoicing • Escalate accounts when necessary while maintaining professionalism and positive relationships • Provide regular reports on collection status and outstanding balances Qualifications: • 1+ year experience in collections, accounts receivable, or related field • Excellent communication and negotiation skills • Strong attention to detail and organizational skills • Proficiency with Microsoft Office and Great Plains accounting software • Ability to work independently and manage multiple priorities Compensation: $18.00 - $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Scope: The Asset Recovery Specialist 1 supports post-charge-off recovery efforts by learning to evaluate charged-off loans for collectability, contacting borrowers under guidance to explore repayment options, and assisting with vendor relationships with third-party collection agencies. The role gains experience with skip tracing, reconciliation of recovery payments, levy processing, and vendor oversight tasks. Working closely with more experienced team members and following established procedures, this position helps advance the credit union's loss recovery and compliance strategies by contributing to recovery efforts while developing professionalism and understanding of regulatory requirements. Essential Functions Learn to process charged-off loans in accordance with credit union policy and regulatory requirements under guidance. Assist in reviewing loan history, collateral status, and borrower financials to begin assessing collectability. Accurately document charge-off decisions and complete loan system updates as directed. Support the processing and maintenance of accurate records for IRS Form 1099-C filings in compliance with applicable laws and regulations. Under supervision, initiate contact with borrowers after charge-off to discuss repayment, settlement, or workout options following established scripts and policies. Assist with negotiating and documenting settlements and repayment terms on consumer secured loans, unsecured loans, and credit cards within delegated authority. Practice handling sensitive conversations with professionalism and empathy while learning to protect the credit union's interests. Maintain accurate records of all member interactions and payment agreements in the system of record. Support the assignment of charged-off accounts to third-party collection agencies based on strategy and collectability as directed. Help monitor and evaluate performance of collection vendors, including recovery rates and compliance, and learn to escalate issues appropriately. Assist experienced staff in coordinating with agencies, audits, and escalations. Conduct skip tracing using approved tools and databases to locate borrowers or verify information with guidance. Assist in researching deceased, bankrupt, or out-of-contact borrowers for additional recovery options. Help monitor and reconcile recovery payments from members or third-party agencies. Ensure accurate application of recoveries to the appropriate loan accounts as trained. Prepare or assist with monthly reporting of post-charge-off collections, settlements, and agency activity. Learn to review and process Tax Levies and Child Support Bank Levies in compliance with applicable laws and regulations under guidance. Maintain detailed documentation of levy requests, actions taken, and funds remitted. Support communication with members and applicable government agencies regarding levy status and requirements. Follow policies and procedures to ensure all collection, levy, and recovery activities comply with FDCPA, UDAAP, UCC, and internal policy. Maintain detailed and organized records of collection efforts, levies, and payments. Support internal and external audits with necessary documentation and explanations. Perform other duties as assigned by management. Requirements Qualifications: Experience and Education Minimum 2 years of related experience in collections, charge-off recovery, skip tracing, or a similar financial services environment. Associate's degree in business or a related field OR an equivalent combination of education, coursework, certification, and related work experience providing foundational knowledge of collections or lending practices. Knowledge Foundational understanding of consumer lending, charge-off policies, levy processing, and recovery procedures, with willingness to build deeper expertise through training. Emerging familiarity with collection systems, vendor processes, or skip tracing platforms. Knowledge of MS Office (Excel, Word) and basic data reconciliation. Awareness of (or willingness to learn) legal collection processes and terminology, FDCPA, UCC, levy regulations, and consumer protection laws. Bilingual skills (English/Spanish) a plus. Skills/Abilities Developing skills in negotiation and conflict resolution, with openness to feedback. Ability to follow legal and regulatory compliance procedures accurately. Emerging ability to support vendor oversight and relationship management tasks under guidance. Analytical thinking and attention to detail when processing, reconciling, or documenting information. Effective time management and follow-through on assigned tasks. Professional communication with members, vendors, and team members; respectful and empathetic approach to sensitive situations. Physical Requirements/Work Environment This position is performed primarily in a professional office environment with extended periods of sitting at a desk, working on a computer, and using standard office equipment such as phones, copiers, and printers. Regular use of keyboard, mouse, and other data entry tools is required; ability to view and interpret data on screens for extended periods. Work is generally performed during standard business hours; however, the position may occasionally require evening hours to complete outbound member contacts, coordinate with vendors, or handle urgent levy processing. The role operates under a hybrid or in-office schedule based on business needs and may require flexibility in reporting location. Minimal lifting (up to 10 pounds) of files or office supplies may be required. Noise levels are typically moderate and consistent with a standard office environment. Salary Description $23.04-$28.80 (Depending on Experience)

This position will be open to internal and external applicants and is set to close on Tuesday, December 9th, 2025. The Collector position pays $43,040.00 to $53,800.00 and the Sr. Collector position pays $48,720 to $60,900. Pay is based on skills, experience and education of the successful candidate. About This Opportunity If you're seeking an opportunity to join a company that can offer you a long-term career, opportunities for learning and development, and a competitive compensation package, consider joining New Mexico Gas Company! As a Collector, you will be tasked with collecting on past-due accounts, disconnections, negotiating payment arrangements, and creating confidence in the eye of our customers. Primary Duties and Responsibilities This list does not reflect the job duties in their entirety. * Drives or walks assigned route to contact customers directly at their property to collect past due payment from delinquent or disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork. * Coordinates property access with police, utility service department, and/or animal control in dangerous or threatening situations. * Delivers notices and actively manages disconnects for non-payment (DNP) and may assist in preparation of customer notices. * Properly manages all payments received and completes appropriate paperwork to ensure that payment is properly credited to customer account. * Answers and responds to phone calls, e-mails and other correspondence, and processes service orders pertaining to credit and collections issues. * Senior Level: Entry Level Duties Plus Additional Responsibilities Successful Candidate Must Have * High school diploma or GED * Collector: 1-3 years of work experience related to the duties and responsibilities of this position * Sr. Collector: 3+ years of work experience related to the duties and responsibilities of this position * Must maintain a valid driver's license with an acceptable driving record Working Conditions Field working environment. May be required to work overtime as needed. Will drive between Albuquerque, Santa Fe, and Belen frequently. Regularly required to stand and walk up to 70% of the time. Manual dexterity is required and must be able to read meters accurately at various distances of up to 150 feet with binoculars. Nearest Major Market: Albuquerque Job Segment: Entry Level

The Ambulance Billing Supervisor is responsible for overseeing the medical claim billing and revenue cycle for the City of Rio Rancho. This includes reviewing and overseeing accurate and timely insurance verification, escalation or appeal, charge entry, coding, claims submission, collections, accounts receivable and cash reconciliation processes. Under direction of the Division Manager, this position is responsible for ensuring that policies and objectives are handled in accordance with payer agreements and state guidelines. In addition, this position develops, facilitates, and maintains training for staff on regulatory changes affecting the ambulance billing processes and systems. This position trains employees, assigns work tasks, and monitors the work performance of ambulance billing employees. Education / higher education: AA Degree For required college degrees, applicable field(s) of study: Business, Accounting or related field. Minimum number of years of directly related experience: Five years of complex accounting or bookkeeping experience, plus one-year supervisory experience. In lieu of a degree incumbent must possess six years of experience. Education and/or experience preferences: Experience in medical billing and terminology, including Medicare, Medicaid, and commercial insurance regulations. Driver's License requirement: Frequent Driver -- Regular Driver's License Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: Certification by the National Association of Ambulance Coders (NAAC) Knowledge: Principles and practices of supervision and personnel administration; Department policies and procedures; Accounting principles, practices, and methods of accounting; Knowledge in health care financial management systems and processes. Knowledge of HIPPA, Medicare, and Medicaid regulations as they pertain to Ambulance Billing. Knowledge of research techniques and sources of available current information. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net wpm). Use of technology, equipment and software typically used in the office environment. Analyzing reports and accounts, and proper coaching techniques. Organize workload; effectively operate standard office equipment (calculator, telephone, fax, copier) and a personal computer and client/server computer with complex tables and databases; Resolve problems involving a few concrete variables in standardized situations. Abilities: Audit for proper accounting principles, practices, methods, accounting and financial records; interpret and understand accounting procedures; Establish and maintain effective working relationships. Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate, ratio, and percent. Read, comprehend and interpret complex reports, instructions, short correspondence, and memos; Write correspondence and reports; Operate the City's computer database and standard Microsoft software (Excel, Word); Effectively present information in one-on-one and small group situations to customers and other employees. Respond to inquiries or resolve complaints and disputes from staff, customers, regulatory agencies, or members of the business community; and define problems, interpret policy, collect data, establish facts, and draw valid conclusions. Interaction with Groups/Agencies/Entities: Internal: Works with inter-departmental staff and supervisors or managers, and with accountants and department managers. External: Works with external auditors through department managers, vendors, insurers and various external customers. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Supervises and evaluates the work of employees in the Ambulance Billing Section. * Identifies, recommends and implements procedures to increase efficiency of the unit; coordinates the work flow to ensure that schedules are met and the level of accuracy and productivity are maintained. * Assigns employee duties; advises subordinates of procedural and policy changes; appraises employee performance; schedules leave; prepares attendance records; oversees and monitors training of existing and new personnel. * Answers questions and resolves problems relating to the operation of the Section. * Conducts verbal and written communication with patients, attorneys, insurance companies, and government agencies in an effort to collect monies owed for emergency services. * Ensures HIPAA, Medicaid, and Medicare compliance. * Develops and implements programs, forms, and other program elements to monitor and ensure collection of accounts receivables. * Coordinates with the Information Technology Department when implementing changes to the ambulance billing program and procedures. Resolves any technical difficulties arising with vendors, ensuring the integrity of the billing and revenue collection cycle is maintained, and timely revenue collection is achieved. * Prepares monthly accounts receivable reports as well as all other financial reports as required by the Division Manager. * Audits reports submitted from calls. Codes ambulance charges based on completed documentation utilizing accurate billing procedures and assigning proper CPT codes. * Investigates claim denials from third party payers to ensure accuracy by reviewing services patient received and making any coding/charging corrections to resolve discrepancies. * Reviews and sends billing statements to patients. Assists patients regarding coding and billing in order to facilitate timely payment of accounts. * Reviews appropriate payer and government websites and attends continuing education seminars in order to stay abreast of industry changes. Develops and presents training to subordinates on pertinent industry policies and topics. * Oversees various municipal accounting operations and budget compliance tasks within the general ledger, accounts receivable activities involved emergency medical services such as data entry and audits for accuracy, compliance, coding, and completeness of transactions. Oversees collection of delinquent accounts, including establishing and monitoring payment schedules, customer follow-up and account research, and reconciling accounts. Assign EMS codes into the accounting software to include the following: International Classification of Disease Codes (ICD); Healthcare Common Procedure Codes; Current Procedural Terminology Codes (CPT). Adhere to coding guidelines as defined by the USDDS, AMA, AHA, AHIMA, and HCFA to accurately bill insurance companies and/or patients. * Serve as primary contact for overall customer service and dispute resolution for City and Sandoval County Contract accounts. * Assist patients with complaint/dispute resolution for collection of balances in an effort to promote quality customer service and maximize collection. * Serve as primary contact to City's collection company. * Monitor and recommend budget for all material and services needed for the overall operations of EMS billing; including Sandoval County. * Establish payment plans for customers and filter approval through Accounting Division Manager. * Schedule and assure accounting workflow is in accordance with meeting deadlines. * In a declared emergency, employees will be assigned duties as needed. * Serves as backup for other department personnel, as needed.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

The Division Account Specialist strategically and tactically leads sales in a specific industry or industries for Motion. 70% of the time Active selling including direct sales calls, joint sales calls in collaboration with Motion branch and/or Motion Corporate representatives, and joint sales calls with other Mi Conveyance Solutions representatives to drive new business development and strengthen existing customer relationships. Development, coordination, and presentation of industry segment focused sales & product training. Serve as liaison between Mi Conveyance Solutions, the Motion branch network, and Motion corporate contracts team relative to your specific industry segment program. 30% of the time Identify and coordinate the development of effective marketing collateral and sales tools to support business development efforts and promote industry specific products and programs. Identify, plan, and participate in key trade shows and industry association events to promote brand visibility and market presence. Assess and recommend required product inventory to align with market demand and ensure availability. Manage and cultivate strategic vendor relationships to secure access to competitive pricing and high-quality products. Design and execute pricing strategies and sales programs that drive revenue growth while maintaining proper channel management. Develop and coordinate customer service processes to ensure a best-in-class response time and service level for both internal and external stakeholders. Evaluate enterprise-wide manufacturing capabilities to ensure resources are deployed effectively to meet market needs. Determine and monitor optimal product stocking levels and distribution locations to maximize efficiency and responsiveness. Continuously track industry segment market trends and dynamics to identify target customers and growth opportunities. Identify and track performance KPI's and monitor internal processes to identify opportunities for continuous improvement. EDUCATION & EXPERIENCE Typically requires a bachelor's degree and five (5) to ten (10) years of related experience or the equivalent combination. KNOWLEDGE, SKILLS, ABILITIES • Excellent written and verbal communication skills. • Exceptional level of drive and passion for results. • Able to handle multiple priorities simultaneously in a fast paced, deadline driven environment. • Ability to coach and provide feedback to direct reports. • Ability to use Microsoft Office. • Good driving record required LICENSES & CERTIFICATIONS: Industry specific certifications preferred SUPERVISORY RESPONSIBILITY: 5-10 Direct Reports BUDGET RESPONSIBILITY: Yes COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

The Accounts Receivable Analyst should have experience planning, performing, and implementing process improvement initiatives (such as Lean or Six Sigma). Diagram and evaluate existing processes. Organize, lead, and facilitate cross-functional project teams. Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collect data to identify root causes of problems. Measure performance against process requirements. Align improvement to performance shortfalls. Provide consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement, and control. Survey and analyze best practices for techniques and processes. Communicate with team progress. Perform cost and benefit analyses. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create over millions of smiles. Role expectations * Be responsible for generating statistics that help businesses take decisions in terms of improving customer satisfaction. * Be accountable to hold training courses and provide ideas to help internal customers to improve their SLA's and KPI's. * Be involved in initiatives and new projects to support the company and the region specifically. * Prepare G/L accounts reconciliations in Blackline system. * Provide support to regional teams regarding journal entries, Blackline, audit questions, ERP and any other inquiries. * Diagram, evaluate, and redesign existing processes for efficiency and effectiveness. * Identify root causes of operational issues using data-driven analysis. * Align improvement initiatives with performance shortfalls and business goals. * Organize, lead, and facilitate cross-functional project teams. * Communicate team progress and project outcomes effectively to stakeholders. * Provide consultation and guidance on re-engineering techniques to improve performance and quality * Collect and analyze data to identify trends, gaps, and opportunities. * Perform cost-benefit analyses to support decision-making and prioritization. * Deliver presentations and training sessions on process improvement topics (e.g., measurement, analysis, control).

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in 2013 and brings over a decade of dedicated service to the community. I come from a State Farm family as both of my parents spent 40 years with the company, which gave me early exposure to the business and a deep understanding of what it means to serve others. I hold a bachelors degree from University of New Mexico and remain passionate about giving back. Over the years, our team has supported local high school athletes, partnered with food banks, donated to shelters, and provided school supplies to those in need. We currently have a team of 10 and have built a workplace where culture truly matters. Our break room is always stocked with healthy snacks like fruit, veggies, protein shakes, and seltzer energy drinks - and every Friday, we host a team potluck. We love celebrating together with activities like bowling, Top Golf, birthday celebrations, and other team events. We also reward hard work through cash promos, tier-based trips, and multiple bonus opportunities. I believe in creating a workplace where team members not only succeed professionally but also have real opportunities to grow their income and feel valued. At the heart of our agency are our core values: trust, integrity, respect, and family. We foster a loyal, supportive environment where teamwork and positivity thrive and where every team member is encouraged to grow both personally and professionally. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Paul Gallegos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Theresa Saiz-Wilmert - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tim Gallegos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Bilingual Spanish preferred.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kathlein Guinn - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Carlos Salazar - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

We are a direct sales and marketing firm and are proud to be an authorized dealer of AT&T services and products. We are looking for a motivated and eager individual to join our team as a Junior Account Executive. We are spearheading AT&T's growth in the local markets, so this role requires a highly motivated and results-driven individual with a strong understanding of the sales processes. The Junior Account Representative role focuses on building and maintaining strong relationships with residential clientele, identifying their communication needs, and providing tailored AT&T solutions. The Junior Account Representative team is the heart of our business and our primary driver of growth. As a Junior Account Executive, you will be the face of the company and responsible for presenting and demonstrating AT&T service solutions to new and existing customers, highlighting the product value. Sales Associate Trainee Responsibilities: Provide tailored solutions and support to residential customers to meet their wireless and internet telecommunications needs during a sales solution consultation Maintain an up-to-date knowledge on all of AT&T wireless services and promotions to position products to drive revenue and exceed sales goals Work closely with the Junior Account Executive team and Management to develop and implement effective sales strategies Track the progress of leads throughout the sales cycle, scheduling follow-ups and addressing customer inquiries as needed Effectively prioritizing tasks and managing time to meet deadlines and achieve a high rate of client satisfaction. Junior Account Representative Qualifications: Prior sales experience or customer service experience is a plus Ability to adapt to and work with various individuals external and internal to the company Comfortable collaborating with diverse internal teams and external individuals Eager to learn, embraces change, adept at problem-solving, and possesses a high multitasking ability Experience with mobile order entry is a bonus Our company is looking for someone who thrives on creating new connections and establishing lasting customer partnerships. If you are ready to join our Junior Account Executive team, then we highly encourage you to apply. This is a performance-based position with unlimited commission potential-your earnings reflect your drive, not a salary cap. Annual compensation figures are based on average earnings in the role.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Rachel Bloom - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Job DescriptionBenefits: Paid time off ROLE DESCRIPTION: You are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Under the supervision of the Central Billing Supervisor who reports to the Director of Revenue Cycle Management, the Central Billing Representative II is responsible for all patient accounts receivable functions as assigned. Reconcile, research, correct and submit third party claims and resubmit errors or denied claims. Communicate with insurance companies and government payers to resolve claim issues and ensure payment. Research and correct ICD-10, CPT coding, modifiers, revenue coding, occurrence codes and value codes as appropriate. Provide customer service to patients by researching billing issues and resolving the issues. Reconcile remittance advice and patient accounts and resolve discrepancies. B. ESSENTAIL DUTIES AND RESPONSIBILITIES * Reconcile, review, research, coordinate and justify changes to claim forms and submit completed claim forms to third party payers. * Follow up on claims denials, make appropriate corrections, obtain approvals and resubmit claims denials for payment; appeal denials through the payer required appeals process. * Research unpaid claims; contact patients to obtain necessary information to assist with the claims process; secure payments or negotiate payment plans. * Handle patient inquiries, complaints and customer service issues. * Maintain current knowledge of regulations for Third Party Payers, Medicare, Medicaid and knowledge of claims coding and formats. * Coordinate electronic patient statements monthly. * Review credit balance reports and prepare refund requests for overpayments. * Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues. * Review assigned outstanding A/R to identify problems with various insurance payers (i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances. * Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement. * Edit & submit insurance claims for fee for service and prospective payment system reimbursement. * Follow up with outstanding A/R all payers and/or including self-pay and/or including resolution of denials. * Communicate payment terms and establish agreed-upon payment plans for overdue patients. * Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives. * Complete bad debt process based on FCCH procedure. * Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements. * Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE * High school degree or GED. * Two years in billing/claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement. * Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS * Certified Coder (medical and/or dental). * Billing Certificate, the result of graduation from a certified billing school. * Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & ICD-10 diagnosis coding. E. KNOWLEDGE, SKILLS, AND ABILITIES * General knowledge of computerized practice management systems, preferably Cerner, Cerner Electronic Health Record System and E H R. * Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs. * Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served. * Ability to work on a variety of assignments concurrently within established deadlines. * Ability to work with others in a problem solving and team environment and to work alongside staff as needed. * Knowledge of HIPAA as it relates to medical, dental & behavioral health billing. * Position requires a high level of accuracy and attention to detail. * Ability to communicate effectively, both orally and in writing. * Ability to respond effectively to sensitive inquiries or complaints. * Ability to work independently with minimal supervision. * Proficient with computers and MS Windows software programs. * Knowledge of Federally Qualified Health Care billing and reimbursement preferred. * Working knowledge of CPT, DSM V and ICD-10 preferred. * Knowledge of Medicare and Medicaid guidelines. * General knowledge of UB04, HCFA1500 and Electronic and Paper claim forms. * Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position must be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities or break from computer application tasks. * Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. * Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. * Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. * Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work regularly scheduled Monday-Friday. This description lists the major duties and requirements of the job and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

This exciting role would be part of a culture that is helping to improve lives every day through digital dentistry. As the Associate Financial Analyst I should be responsible for assisting in the resolution of outstanding invoice problems from past due accounts. Respond to inquiries from customers or external collection resources. Place and receive calls and send messages to those with unresolved issues or past due balances. Find and contact debtors to arrange past due balances. Keep accurate records and report on collection activity. Identify irregular behavior on the account and report to upper management. Perform collection activities based on the internal collections process. Provide consistent follow-up on the account portfolio based on the action plan assigned. Escalate accounts to the Sales Team when appropriate. This role will be part of Align Technology's goal to deliver to our customers the next generation of clear aligners (Invisalign). We would love you to join a fun, cutting-edge technology company that has helped create millions of smiles. Role expectations * Manage an assigned account portfolio. * Perform collection actions based on the Collection's process. * Assist internal and external customers. * Perform Inbound and Outbound calls by joining the department's queue. * Document all interactions. * Interact with areas related to Customer Payments (schedule and conduct meetings and presentations).