Connection center associate vs floor associate

The differences between connection center associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a connection center associate has an average salary of $33,156, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a connection center associate include customer service, sales floor and customer inquiries. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Connection center associate vs floor associate overview

	Connection Center Associate	Floor Associate
Yearly salary	$33,156	$27,757
Hourly rate	$15.94	$13.34
Growth rate	-	-
Number of jobs	218,890	241,665
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	High School Diploma, 44%
Average age	41	41
Years of experience	-	-

Connection center associate vs floor associate salary

Connection center associates and floor associates have different pay scales, as shown below.

	Connection Center Associate	Floor Associate
Average salary	$33,156	$27,757
Salary range	Between $20,000 And $53,000	Between $22,000 And $34,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between connection center associate and floor associate education

There are a few differences between a connection center associate and a floor associate in terms of educational background:

	Connection Center Associate	Floor Associate
Most common degree	Bachelor's Degree, 33%	High School Diploma, 44%
Most common major	Business	Business
Most common college	-	-

Connection center associate vs floor associate demographics

Here are the differences between connection center associates' and floor associates' demographics:

	Connection Center Associate	Floor Associate
Average age	41	41
Gender ratio	Male, 49.1% Female, 50.9%	Male, 45.7% Female, 54.3%
Race ratio	Black or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 17.4% Asian, 6.3% White, 59.5% American Indian and Alaska Native, 0.8%	Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between connection center associate and floor associate duties and responsibilities

Connection center associate example responsibilities.

Manage inventory of cell phones/electronics using Gemini POS system.
Perform daily inventory counts and make sure on hand accuracy is correct in the POS system.
Identify, sell and support wireless telecommunication and data solutions to consumer and business customers.
Service jewelry and watches upon request

Floor associate example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Assist customers with packaging of their groceries.
Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
Place special orders over the phone with companies contract by Walmart.

Connection center associate vs floor associate skills

Common connection center associate skills

Customer Service, 37%
Sales Floor, 13%
Customer Inquiries, 6%
Photo Lab, 6%
Service Contracts, 3%
Product Knowledge, 3%

Common floor associate skills

Sales Floor, 27%
Stock Shelves, 26%
Customer Service, 5%
Product Knowledge, 5%
Pallet Jack, 4%
POS, 4%

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Sales Industry
Connection Center Associate
Connection Center Associate vs Floor Associate

Updated January 8, 2025

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