Connection center associate vs line associate

The differences between connection center associates and line associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a connection center associate has an average salary of $33,156, which is higher than the $31,203 average annual salary of a line associate.

The top three skills for a connection center associate include customer service, sales floor and customer inquiries. The most important skills for a line associate are work ethic, customer service, and safety standards.

Connection center associate vs line associate overview

	Connection Center Associate	Line Associate
Yearly salary	$33,156	$31,203
Hourly rate	$15.94	$15.00
Growth rate	-	-
Number of jobs	218,890	317,885
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	High School Diploma, 38%
Average age	41	41
Years of experience	-	-

Connection center associate vs line associate salary

Connection center associates and line associates have different pay scales, as shown below.

	Connection Center Associate	Line Associate
Average salary	$33,156	$31,203
Salary range	Between $20,000 And $53,000	Between $25,000 And $38,000
Highest paying City	-	Santa Rosa, CA
Highest paying state	-	Alaska
Best paying company	-	DTCC
Best paying industry	-	Manufacturing

Differences between connection center associate and line associate education

There are a few differences between a connection center associate and a line associate in terms of educational background:

	Connection Center Associate	Line Associate
Most common degree	Bachelor's Degree, 33%	High School Diploma, 38%
Most common major	Business	Business
Most common college	-	-

Connection center associate vs line associate demographics

Here are the differences between connection center associates' and line associates' demographics:

	Connection Center Associate	Line Associate
Average age	41	41
Gender ratio	Male, 49.1% Female, 50.9%	Male, 49.3% Female, 50.7%
Race ratio	Black or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 17.4% Asian, 6.3% White, 59.5% American Indian and Alaska Native, 0.8%	Black or African American, 10.4% Unknown, 5.7% Hispanic or Latino, 16.5% Asian, 6.7% White, 60.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between connection center associate and line associate duties and responsibilities

Connection center associate example responsibilities.

Manage inventory of cell phones/electronics using Gemini POS system.
Perform daily inventory counts and make sure on hand accuracy is correct in the POS system.
Identify, sell and support wireless telecommunication and data solutions to consumer and business customers.
Service jewelry and watches upon request

Line associate example responsibilities.

Manage the used vehicle inventory and all delivery logistics.
Maintain cleanliness and compliance to all safety policies
Handle transactions on POS system.
Assemble wheels for Honda and Acura vehicles.
Sheet product, run ovens and fryers.
Use proper grinding tools to remove burrs from Honda and/or BMW parts.

Connection center associate vs line associate skills

Common connection center associate skills

Customer Service, 37%
Sales Floor, 13%
Customer Inquiries, 6%
Photo Lab, 6%
Service Contracts, 3%
Product Knowledge, 3%

Common line associate skills

Work Ethic, 22%
Customer Service, 9%
Safety Standards, 8%
Line Production, 8%
Food Handling, 7%
Assembly Line, 7%

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Connection Center Associate
Connection Center Associate vs Line Associate

Updated January 8, 2025

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