Connection center associate vs recovery associate

The differences between connection center associates and recovery associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a connection center associate has an average salary of $33,156, which is higher than the $31,496 average annual salary of a recovery associate.

The top three skills for a connection center associate include customer service, sales floor and customer inquiries. The most important skills for a recovery associate are sales floor, customer service, and store merchandise.

Connection center associate vs recovery associate overview

	Connection Center Associate	Recovery Associate
Yearly salary	$33,156	$31,496
Hourly rate	$15.94	$15.14
Growth rate	-	-
Number of jobs	218,890	211,760
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	High School Diploma, 38%
Average age	41	41
Years of experience	-	-

Connection center associate vs recovery associate salary

Connection center associates and recovery associates have different pay scales, as shown below.

	Connection Center Associate	Recovery Associate
Average salary	$33,156	$31,496
Salary range	Between $20,000 And $53,000	Between $22,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between connection center associate and recovery associate education

There are a few differences between a connection center associate and a recovery associate in terms of educational background:

	Connection Center Associate	Recovery Associate
Most common degree	Bachelor's Degree, 33%	High School Diploma, 38%
Most common major	Business	Business
Most common college	-	-

Connection center associate vs recovery associate demographics

Here are the differences between connection center associates' and recovery associates' demographics:

	Connection Center Associate	Recovery Associate
Average age	41	41
Gender ratio	Male, 49.1% Female, 50.9%	Male, 41.9% Female, 58.1%
Race ratio	Black or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 17.4% Asian, 6.3% White, 59.5% American Indian and Alaska Native, 0.8%	Black or African American, 10.4% Unknown, 5.1% Hispanic or Latino, 22.6% Asian, 6.9% White, 54.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between connection center associate and recovery associate duties and responsibilities

Connection center associate example responsibilities.

Manage inventory of cell phones/electronics using Gemini POS system.
Perform daily inventory counts and make sure on hand accuracy is correct in the POS system.
Identify, sell and support wireless telecommunication and data solutions to consumer and business customers.
Service jewelry and watches upon request

Recovery associate example responsibilities.

Manage large portfolios and follows FDCPA guidelines.
Manage teal (register), maintain cleanliness and appearance of the outside lawn & garden area.
Possess knowledge of the FDCPA laws and light skip tracing
Ring customers out at a POS station and ensure the will be repeat patrons
Exercise acute negotiation and communication skills when dealing with debtors.
Work closely with account owners by developing oral negotiation and connections.

Connection center associate vs recovery associate skills

Common connection center associate skills

Customer Service, 37%
Sales Floor, 13%
Customer Inquiries, 6%
Photo Lab, 6%
Service Contracts, 3%
Product Knowledge, 3%

Common recovery associate skills

Sales Floor, 36%
Customer Service, 26%
Store Merchandise, 13%
Credit Card, 4%
Outbound Calls, 3%
Product Knowledge, 3%

Connection Center Associate vs. similar jobs

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What similar roles do

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Sales Industry
Connection Center Associate
Connection Center Associate vs Recovery Associate

Updated January 8, 2025

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