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Connection center associate vs technician/sales associate

The differences between connection center associates and technician/sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a technician/sales associate has an average salary of $35,654, which is higher than the $33,156 average annual salary of a connection center associate.

The top three skills for a connection center associate include customer service, sales floor and customer inquiries. The most important skills for a technician/sales associate are sales floor, retail environment, and ladders.

Connection center associate vs technician/sales associate overview

Connection Center AssociateTechnician/Sales Associate
Yearly salary$33,156$35,654
Hourly rate$15.94$17.14
Growth rate--
Number of jobs218,890322,748
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 44%
Average age4141
Years of experience--

Connection center associate vs technician/sales associate salary

Connection center associates and technician/sales associates have different pay scales, as shown below.

Connection Center AssociateTechnician/Sales Associate
Average salary$33,156$35,654
Salary rangeBetween $20,000 And $53,000Between $18,000 And $69,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Yahoo
Best paying industry-Manufacturing

Differences between connection center associate and technician/sales associate education

There are a few differences between a connection center associate and a technician/sales associate in terms of educational background:

Connection Center AssociateTechnician/Sales Associate
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Connection center associate vs technician/sales associate demographics

Here are the differences between connection center associates' and technician/sales associates' demographics:

Connection Center AssociateTechnician/Sales Associate
Average age4141
Gender ratioMale, 49.1% Female, 50.9%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 17.4% Asian, 6.3% White, 59.5% American Indian and Alaska Native, 0.8%Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 7.7% White, 56.8% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between connection center associate and technician/sales associate duties and responsibilities

Connection center associate example responsibilities.

  • Manage inventory of cell phones/electronics using Gemini POS system.
  • Perform daily inventory counts and make sure on hand accuracy is correct in the POS system.
  • Identify, sell and support wireless telecommunication and data solutions to consumer and business customers.
  • Service jewelry and watches upon request

Technician/sales associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Provide apple sales and service.
  • Used Linux for hardware testing and monitoring.
  • Assist customers with system restores for windows operating system.
  • Work to expand apple sales through training and coaching.
  • Perform routine inspection, testing, and repair of smartphones and other mobile devices.
  • Show more

Connection center associate vs technician/sales associate skills

Common connection center associate skills
  • Customer Service, 37%
  • Sales Floor, 13%
  • Customer Inquiries, 6%
  • Photo Lab, 6%
  • Service Contracts, 3%
  • Product Knowledge, 3%
Common technician/sales associate skills
  • Sales Floor, 36%
  • Retail Environment, 23%
  • Ladders, 14%
  • Profitable Sales, 11%
  • Tech Services, 5%
  • Technology Sales, 3%