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Contact clerk vs clerk

The differences between contact clerks and clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and a clerk. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $31,163 average annual salary of a clerk.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for a clerk are basic math, math, and data entry.

Contact clerk vs clerk overview

Contact ClerkClerk
Yearly salary$56,459$31,163
Hourly rate$27.14$14.98
Growth rate--5%
Number of jobs67,80080,311
Job satisfaction--
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 33%
Average age4347
Years of experience22

Contact clerk vs clerk salary

Contact clerks and clerks have different pay scales, as shown below.

Contact ClerkClerk
Average salary$56,459$31,163
Salary rangeBetween $35,000 And $90,000Between $24,000 And $39,000
Highest paying City-Washington, DC
Highest paying state-New Hampshire
Best paying company-University of Massachusetts Boston
Best paying industry-Health Care

Differences between contact clerk and clerk education

There are a few differences between a contact clerk and a clerk in terms of educational background:

Contact ClerkClerk
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 33%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Contact clerk vs clerk demographics

Here are the differences between contact clerks' and clerks' demographics:

Contact ClerkClerk
Average age4347
Gender ratioMale, 27.3% Female, 72.7%Male, 34.1% Female, 65.9%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between contact clerk and clerk duties and responsibilities

Contact clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
  • Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Administer financial bookkeeping by way of QuickBooks.
  • Bank reconciliation in QuickBooks and assist bookkeeper when need.
  • Maintain a high level of confidentiality as required by HIPAA.
  • Call DMV's and dealerships when liens are not perfect.
  • Show more

Contact clerk vs clerk skills

Common contact clerk skills
  • Health Plan, 44%
  • Data Entry, 32%
  • Multi-Line Phone System, 23%
Common clerk skills
  • Basic Math, 18%
  • Math, 10%
  • Data Entry, 10%
  • Customer Service, 9%
  • Cleanliness, 8%
  • POS, 5%

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