Contact clerk vs order clerk

The differences between contact clerks and order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order clerk. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $31,842 average annual salary of an order clerk.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order clerk are customer service, purchase orders, and data entry.

Contact clerk vs order clerk overview

	Contact Clerk	Order Clerk
Yearly salary	$56,459	$31,842
Hourly rate	$27.14	$15.31
Growth rate	-	-
Number of jobs	67,800	82,089
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Contact clerk vs order clerk salary

Contact clerks and order clerks have different pay scales, as shown below.

	Contact Clerk	Order Clerk
Average salary	$56,459	$31,842
Salary range	Between $35,000 And $90,000	Between $25,000 And $39,000
Highest paying City	-	Vancouver, WA
Highest paying state	-	Nevada
Best paying company	-	Costco Wholesale
Best paying industry	-	Technology

Differences between contact clerk and order clerk education

There are a few differences between a contact clerk and an order clerk in terms of educational background:

	Contact Clerk	Order Clerk
Most common degree	High School Diploma, 40%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order clerk demographics

Here are the differences between contact clerks' and order clerks' demographics:

	Contact Clerk	Order Clerk
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 34.5% Female, 65.5%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order clerk duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order clerk example responsibilities.

Truck load orders within the WMS system.
Work with AS400 software to input warehouse merchandise.
Enter crude oil run tickets into AS400 for calculation.
Coordinate with freight forwarders to expedite international shipments.
Input order entries for Comcast sales representatives.
Enter the Comcast billing system to change or set up services to new/existing customers.

Contact clerk vs order clerk skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order clerk skills

Customer Service, 17%
Purchase Orders, 17%
Data Entry, 13%
Telephone Calls, 7%
Logistics, 6%
Customer Orders, 5%