Contact clerk vs order desk clerk

The differences between contact clerks and order desk clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order desk clerk. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $33,895 average annual salary of an order desk clerk.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order desk clerk are data entry, customer service, and order desk.

Contact clerk vs order desk clerk overview

	Contact Clerk	Order Desk Clerk
Yearly salary	$56,459	$33,895
Hourly rate	$27.14	$16.30
Growth rate	-	-
Number of jobs	67,800	105,941
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Contact clerk vs order desk clerk salary

Contact clerks and order desk clerks have different pay scales, as shown below.

	Contact Clerk	Order Desk Clerk
Average salary	$56,459	$33,895
Salary range	Between $35,000 And $90,000	Between $27,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between contact clerk and order desk clerk education

There are a few differences between a contact clerk and an order desk clerk in terms of educational background:

	Contact Clerk	Order Desk Clerk
Most common degree	High School Diploma, 40%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order desk clerk demographics

Here are the differences between contact clerks' and order desk clerks' demographics:

	Contact Clerk	Order Desk Clerk
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 31.8% Female, 68.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order desk clerk duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order desk clerk example responsibilities.

Verify private insurance, Medicare, and Medicaid; including advantage plans.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Contact clerk vs order desk clerk skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order desk clerk skills

Data Entry, 18%
Customer Service, 16%
Order Desk, 16%
Customer Orders, 10%
Order Entry, 7%
Purchase Orders, 5%