Contact clerk vs order entry representative

The differences between contact clerks and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order entry representative. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order entry representative are order entry, data entry, and customer service.

Contact clerk vs order entry representative overview

	Contact Clerk	Order Entry Representative
Yearly salary	$56,459	$34,443
Hourly rate	$27.14	$16.56
Growth rate	-	-
Number of jobs	67,800	123,220
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Contact clerk vs order entry representative salary

Contact clerks and order entry representatives have different pay scales, as shown below.

	Contact Clerk	Order Entry Representative
Average salary	$56,459	$34,443
Salary range	Between $35,000 And $90,000	Between $28,000 And $42,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Rhode Island
Best paying company	-	Simpson Manufacturing Co
Best paying industry	-	Construction

Differences between contact clerk and order entry representative education

There are a few differences between a contact clerk and an order entry representative in terms of educational background:

	Contact Clerk	Order Entry Representative
Most common degree	High School Diploma, 40%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order entry representative demographics

Here are the differences between contact clerks' and order entry representatives' demographics:

	Contact Clerk	Order Entry Representative
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 26.4% Female, 73.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order entry representative duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Contact clerk vs order entry representative skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

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Office and Administrative Industry
Contact Clerk
Contact Clerk vs Order Entry Representative

Updated January 8, 2025

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